Taco Bell in Laguna Hills

Review №1

2023-10-11 19:56:56

This was my first time trying to Mexican pizza from Taco Bell. I got the cheesy jalapeño Mexican pizza and it was fire. Overall, everything tasted great, the fried tortilla was the best part, and the jalapeño was spicy. More quality than I would have expected from Taco Bell.

Review №2

2023-04-06 07:53:44

This Taco Bell opened up 8 months ago and I absolutely love this location. I showed up 5 min before close and told the gentleman, Jose M., that I would order something simple since theyre about to close but he said something along the lines of No, order anything you want we got a few minutes so I had a nacho bel grande, hard taco, Chipotle chicken taco well done, 2 Cinnabon delights, and all of them came out perfect with a perfect distribution of ingredients. I asked for a water, he gave me a large one with a lid and straw knowing that I had my German Shepherd in the car next to me. Gave me a few more sauces then I needed and extra napkins. Everything was absolutely delicious and perfect! Even the lettuce tasted nicely fresh and the main test for me was how the well done requested item was going to turn out and that was perfect!! The best part about this whole pleasant experience for me was that when I was about to drive off after receiving the order I took a look inside the bag to make sure everything was right and Jose M was right there and waiting in a way that wasnt for me to leave, but in that he wanted to make sure I was satisfied! What a great environment and great culture here. I highly recommend it!! If you read this and enjoyed my review tell Jose M that you read Persian Chris review and send my hello!!!Jose M - Thank you for your excellency for you are a great example of an exemplary employee and valuable asset to this company, and for my neighborhood!

Review №3

2022-12-28 00:09:49

This is my first time coming to this brand new Taco Bell. I only went through the drive-thru, so I cannot comment on the overall atmosphere of this particular location. The parking lot is pretty big, with some construction going on for other restaurants that are being built. The area is a bit congested due to road work as well. All in all, Im satisfied with this visit, and plan to come back here again.

Review №4

2023-08-02 23:57:06

Second time we’re here, since the kids love their soft tacos, however, the service is subpar and when they make a mistake it’s almost like the customer is wrong and we have to go the extra mile.For being a brand new location it’s odd that one of the self order station is unresponsive but still left on. This time I used the app but they got the order wrong.The lack of attention to detail is probably going further than what’s put in the bag.

Review №5

2022-12-18 22:51:46

Its a new location for Taco Bell and the outside look is different, so you might miss it. Starbucks also just opened in the former Mazda Dealer parking lot. One other non xhain restaurant is coming soon. The food is your regular Tabo Bell food.

Review №6

2023-06-23 17:56:08

New design, mostly set up for self-service, but eating inside was nice too. Prompt service and the tacos were great.

Review №7

2023-04-10 15:27:44

Stressed employee couldnt handle a drive through with only one other car behind me. Very poor communication and argumentative employees. The employee doubled all the items on my order and refused to refund me the difference. I said you can take care of the error and refund me or I will write a review on my experience and she said go ahead, write a review and walked away. Never have I had a worse customer service experience in my life.

Review №8

2023-10-03 21:01:00

Taco bell is always good, always cheap, and hardly every disappoints, this holds true for this location as well!

Review №9

2023-08-18 21:04:29

First time here, only 3 people here so not busy at all. I ordered for here (got to go bag) a chicken burrito with no tomato (I got tomato in my burrito and it was cold)

Review №10

2022-12-10 19:33:21

Recently almost every Taco Bell I go to takes forever. This this location, drive-thru was quick, food was hot, portion was correct in distributed well in my burrito. Staff was very nice.