Presentation on Map Reviews Nearby

Avalon Ocean Avenue in San Francisco

4.8 (128) 1200 Ocean Ave, San Francisco, CA 94112, United States

Categories

Apartment rental agency
Apartment building
Apartment complex
Townhouse complex

Location on the map

San Francisco, City and County of San Francisco, California, US

Phone: +1 415-404-7453
Site: https://avaloncommunities.co...

Opening hours

Monday:Closed
Tuesday:9:30 AM–6:30 PM
Wednesday:9:30 AM–6:30 PM
Thursday:9:30 AM–6:30 PM
Friday:8:30 AM–5:30 PM
Saturday:8:30 AM–5:30 PM
Sunday:8:30 AM–5:30 PM

Edit info

Total reviews rating 4.8

128 Reviews for Avalon Ocean Avenue 2024:

Review №1

2023-11-07 16:51:04

I have enjoyed living at Avalon for a couple of months now, and I have had a great experience. The management office and maintenance staff are always responsive and helpful, and they go above and beyond to make sure that my inquiries and requests are resolved. The maintenance staff and specifically Donovan Plant has been absolutely incredible. Donovan has helped through the months with any requests we have submitted and has been proactive to think about solutions for any potential issues like how I can manage the temperature of my apartment during the warmer days.I am grateful for the outstanding staff at Avalon Ocean. They have made living here so much easier, and they have helped to ensure that I have a comfortable and enjoyable place to live.

Review №2

2023-11-08 09:14:09

Living here at Avalon has been great. Issues and service requests submitted on the app got resolved by Donovan promptly; weve submitted multiple service requests and they were all resolved within the next day. Donovan was also courteous of our space while resolving issues. Only real downside here for me is that packages do not all go to the Amazon locker.

Review №3

2023-11-10 00:51:24

I have been living here for years, and I just want to drop a quick note here to highlight Rommel Santo Domingos fantastic work as our apartment manager. His speedy responses, friendly attitude, and knack for keeping everything in check have really made a positive impact. Rommel is our go-to guy, and he’s made our community feel like home!

Review №4

2023-12-16 00:30:20

Ive been here for 15 months and just renewed for another term. To echo what most everyone else has said here, Ive enjoyed my stay.TLDRs:Maintenace and Administrative: Issues are solved fast by nice, communicative people.Community: A friendly and quiet community.Location: Ocean Avenue is great and is near highway so most places are 15-30 minutes away.Maintenance and Administrative:Just recently Donovan from maintenance helped me out late at night when my lock was broken which is only the most recent example of how helpful he has been. Another maintenance member quickly fixed some blinds issues I was having too. Rommel from administration/sales was very friendly and communicative with my renewal lease process. I had a few questions with pricing, duration, technology packages, that he was able to help with after some back and forth. When there are community issues with parking, elevators, etc. if they are not fixed speedily, there are generally quick communications out about them to keep the community in the loop.Community:Ive had basically 0 noise issues which is a huge plus for me, and Im on the same floor as the shared space with grill/benches/fireplace. Neighbors are friendly - I left my new iPhone 15 in the lobby and a neighbor left a note and took it with them to safety.Location: I personally really enjoy this location. The building is next/on a Whole Foods which is convenient. There are restaurants/bars, hardware stores, grocery stores, pharmacies, etc. all within an easy walking distance. Its very close to the highway making it easy to get most anywhere you want in 15-30 minutes: downtown, beach, park, Costco, mall, etc. If youre trying to get into the city daily during peak traffic hours this may not be the spot, but for my work commute south to San Bruno and for going into the city a couple times a week for events/dinner/etc. its really great. Disclaimer: I Uber only so cant comment on public transportation, but theres a lot of public transportation nearby if you look at Google maps.For price transparency outside of the rental amount, parking will cost you an additional ~300 if you want the garage (though there is street parking). There is another ~150-200 in utilities for water/sewer/trash.If I was to give one complaint for balance, which may even be fixable but havent taken the time, is that my apartment does get a little warm in the hotter months due to airflow maybe.

Review №5

2023-09-10 01:19:03

Technicians here in Avalon Ocean are all super nice and helpful! I sent a washing machine request and technician Donovan came in same day and fixed my washing machine problem. Donovan is super polite and nice! Big thanks to him for his really great job!

Review №6

2023-08-07 05:48:31

Its has been couple of months since I moved to Avalon ocean avenue. I am writing this review specifically for maintenance service provided by Donovan Plant. He has stopped by multiple times and has helped make my move to this location smooth. Donovan is pleasant, humble, professional and has that human warmth in all his interactions. He is pretty hands-on even with additional things I bring to his attention which are not included in original maintenance request. I look forward to continue to have this experience in coming months.

Review №7

2023-12-01 19:38:23

The staff are great, now about Don. This guy went above and beyond to help us get situated as well as took care of our dogs. This is definitely the guy to call to help you out in any case, honestly, friendly and intelligent. Thanks Don!

Review №8

2023-09-01 06:44:12

Im delighted to share my review of my apartment and the exceptional management team. Living at this apartment complex managed by Rommel Santo Domingo has been an incredible experience. The maintenance team, led by Donovan & Romel, is truly exceptional - their service is not only excellent but also remarkably prompt in all matters of building upkeep and maintenance. Its evident that their commitment to quality is unwavering.The sense of friendliness and warmth from everyone in the community is remarkable. The atmosphere here is inviting and welcoming, making it truly feel like home. One of the highlights is the small outdoor sitting area equipped with a table and grill. This adds a delightful touch, perfect for enjoying the outdoors and having a good time.Having relocated from India and previously lived downtown, moving here has been a wonderful decision. The environment is nothing short of amazing. The added convenience of having a Whole Foods in the same vicinity is a fantastic bonus, making grocery shopping an absolute breeze. Additionally, sharing boundaries with the Ingleside library is a boon for book lovers like myself, offering a tranquil escape within reach.The location is peppered with culinary delights. A personal favorite is the lovely Japanese restaurant just 2 blocks away. Exploring the various eateries around the area has been a delightful journey.Overall, this apartment complex unquestionably deserves a 5-star rating. The combination of exceptional management, prompt maintenance, a welcoming community, and the surrounding amenities makes this place an absolute gem. Its not just an apartment, but a true haven that makes daily living a pleasure.

Review №9

2023-06-07 18:08:58

I have been living here for over four years, and I must say that the technicians at Avalon are always quick to respond to my service requests. I would like to give a special shout-out to Donovan for his exceptional dedication in helping me resolve issues in my apartment. He promptly reached out to me and efficiently addressed the problems during his visit. Not only was he polite, but he also effectively resolved the issue. I truly appreciate Donovans outstanding service and the overall responsiveness of Avalons technicians. Highly recommended!

Review №10

2023-09-17 20:02:15

My experience living at Avalon Ocean Avenue since the community was open in 2012 has been wonderful and very positive most of the time except for few episodes. I regret not having written reviews in the past, but I can tell you few people I’m still very thankful for their service and mantainance. IN THE PAST, I admired and respected enormously HORTENCIA, MARCO, and JOSEPH for the hard work and dedication they did their job. I appreciated the efficiency, punctuality, respect, and kind manners they conduct themselves while maintaining a clean environment. DAVE in the Managament Office was very kind, ethical, respectful. I never forget he sent a bouquet of flowers from all employees to my gravelly ill mother in the hospital. For me they have been the best. NOW, I admire and appreciate DONOVAN for how much hard he works to complete his duties. I have always noticed he is walking fast everywhere he is probably needed. If I mention any need for my apartment, he pays attention and advises what I should do. He has helped me several times by repairing or unlocking my apartment door when needed it, repairing or getting a new garbage disposal, changing the lightbulbs, etc. Last week, he responded quickly my service request and got a working refrigerator for my apartment on Monday. THANK YOU SO MUCH DONOVAN. You are honest, kind, and humble doing your job.

Review №11

2023-06-02 16:03:46

I have been living here for the past 2 years and I’ve had a wonderful experience with all staff! Rommel in the office is always responsive to answering my questions, Rommel in maintenance is always prompt and efficient with maintenance requests, and Donovan is always so pleasant with a hello or good morning when I see him around. All other staff that I have encountered have been just as friendly! The team is just super nice and approachable :)This is the second Avalon that I’ve lived in in the past four years, and both have been pleasant experiences from move-in to move-out. Unfortunately, one thing with this company is that with each lease renewal offer, rent prices WILL go up. My price increase ranges have been from $300-500, so it’s just to be expected at this point. It’s unfortunate because it makes staying past 2 years nearly impossible financially. There are always great deals for new tenants though, so it’s a good temporary place for sure!A plus is that they have great transfer options to be able to smoothly move to another Avalon property, which there are many across the country. I’ve moved from Pacifica to SF, and am now moving from SF to San Diego this Summer, all within’ Avalon Communities. There are great perks when relocating within’ Avalon, such as a 50% off deposit and the ability to break lease early without any fees when moving 30+ miles away.This location specifically is definitely always cloudier, foggier, and colder than other parts of SF, but the location is still prime! Lots of public transport options in the City College stop just a block away, the K light rail line right at your doorstep, and the Bart just a 10 minute walk away! Nice bakeries and restaurants in this neighborhood too. Just be prepared for lots of Grey days here.I’m giving 5 stars solely because of the staff’s exceptional service here at Avalon Ocean Avenue, but for the corporate company Avalon Communities itself, I’d say that they should make it easier for existing tenants to be able to stay. The yearly price increases are super unfortunate, but maybe the system is intentionally set up to get tenants in and out.

Review №12

2023-10-18 00:57:35

Donovan is an awesome maintenance tech who is friendly, detailed and always resolves our issues quickly. I am a longtime resident and the maintenance team has always been great.

Review №13

2020-08-12 19:44:56

UPDATE (7/20/20): WARNING - After living here for almost 8 months, I can say that renters beware. You are charged an extra $100-$300 on top of your rent for Sewage, Water and Garbage. Unlike other SF apts, this cost rises when there are more vacancies as they just divide the total cost by the number of renters and apt size. Since Covid, a lot of renters have moved out and this has made the extra cost INSANE! Also, you do pay extra for the amenities and even though they are closed, Avalon will not lower your rent. However, 4 stars still because the staff is still great and they clean very often.--------I agree with some of the posts, this place a little more pricey compared to others in the area, but the reason is it is the best apartment complex in the area especially if you work in the peninsula. Emily (apt manager) is by far one of the nicest and most professional people you can work with. She knows everyones name and always greet us with a smile. The reason this apartment complex has low vacancy is probably because of the cleanliness, location and nice staff like Emily and Joseph (maintenance).Pros:1. Clean2. Above a Whole Foods3. 24 hour gym4. Amazon Hub5. Philz across the street, Target 3 blocks away, Bart (Balboa)10 min walk away6. Free City College gym availability (pool, basketball courts) with your SF residence.7. In unit washer/dryer, dishwasher, microwave8. 5 blocks from the I-2809. Great staff like EmilyCons1. Low vacancy2. Cost, but for what you get its worth it.3. No assigned garage parking spaces

Review №14

2023-08-26 18:08:11

Donovan Plant was extremely helpful with the replacements of our washer and dryer. He was quick and still managed to have a pleasant conversation with us.

Review №15

2023-06-27 03:11:08

Rommel Tolentino is a great staff member of Avalon communities! He is always so kind and very helpful and fast in resolving my needs for my unit. He’s doing an outstanding job and deserves a raise! Thank you Rommel for you continued outstanding service!

Review №16

2023-11-11 01:58:17

Beautiful apartment complex with amazon locker onsite and whole food market cross the street, and the leasing office team are very helpful especially Gabriella she made our move very smooth, also the maintenance is great thank you Donovan for your quick response and professional service

Review №17

2023-05-25 03:01:52

Writing this review specifically with regards to the maintenance service provided by Donovan Plant.Donovan has been consistently excellent with his service both in terms of efficacy and professionalism. Its always a pleasure interacting with him and beyond the clear proficiency seen in his work, he always comes off as just a genuinely great guy.No complaints whatsoever, all the accolades possible. Much appreciation to Donovan!

Review №18

2022-11-13 01:55:42

I am coming up to one year of living at the Avalon Ocean Ave location and I am extremely happy with my stay thus far. The apartment feels like home, they are pet friendly, the noise levels are fairly low, and the service is amazing. Just last night our in-unit dryer stopped working, so I submit a maintenance request through the app around 7PM. At 9AM this morning I got a call from Donovan, our trusty maintenance man, and he was over within minutes to replace it even though we didnt even mark it as urgent. He was extremely courteous, efficient, and knowledgeable about what he was doing. An honorable mention is also Rommel who onboarded my move in experience last year and is always a pleasure to interact with. Thanks to all the Avalon Ocean Ave team!

Review №19

2022-11-23 06:55:17

I moved in June of this year and I am so happy with my apartment. Each encounter with any staff member has always been great. They are very friendly and helpful, and fast on maintenance repairs. Both Donovans have assisted me and they both are great! Extra friendly and patient with my 3 years old daughter who always likes to talk to them when they come to assist us. I really appreciate them all.

Review №20

2023-04-06 20:50:14

I have been living here at Ocean Ave. for a little over a year now and I have been loving it. The staff is nice, and it is pretty peaceful. I got maintenance done recently and Rommel was very polite and did a quick, good job!

Review №21

2023-05-06 00:25:31

As always everything is top notch. Thank you for quickly resolving our issues. I consider ourselves lucky to have such a wonderful professional team.

Review №22

2023-07-21 15:32:19

Donovan was super responsive and handled all my open issues with speed. He was also knowledgeable about all the utilities and went out of his brief to help!!

Review №23

2022-08-13 20:03:03

We absolutely love living here. The staff is incredibly attentive and kind. I recently somehow ripped the handle off of my dryer. I am not a very strong person by any means but somehow I just completely ripped the dryer handle right off and it was so broken it couldn’t be repaired. The Avalon staff replaced our dryer THE NEXT DAY. They are caring, funny and kind. I would highly recommend this building to anyone looking for a great place with wonderful service in Ingleside - a wonderful neighborhood for foodies and professionals.

Review №24

2023-04-02 18:17:43

This is a great place to live. I had an issue in my kitchen and Donovan was prompt, efficient, and kind. He gave me pointers to prevent the issue from reoccurring. This team cares about their residents and that rare in SF. Great community, team, and place to live.

Review №25

2022-10-01 22:58:56

I lived in Avalon Ocean for about 13months, the Staff is awesome! Jericho & Romel are just so easy to work with and have this amazing customer service! The location is convenient and the neighborhood is quite chill. The reason we moved out was because we wanted to be closer to the city center!

Review №26

2023-05-04 00:57:28

I have nothing but the best things to say about the staff at Avalon Ocean, from the people that work in the office and maintenance crew. I requested a service today and Donovan did a great job as always.

Review №27

2023-11-21 07:05:52

Thank you for always being great Donovan! The whole Avalon team is always so on top of it all and super helpful! Thank you all

Review №28

2022-12-11 03:00:11

Donovan did an amazing job with service! He noticed an issue after coming in for a scheduled maintenance check and proactively reached out to fix it. He even stayed and helped fix a separate issue on the spot as well. Super friendly and helpful!

Review №29

2021-04-29 21:47:25

I have had a wonderful experience living at Avalon Ocean Ave complex for the past 7 months. The staff is very friendly, professional and accommodating.The facility is always clean and has a lovely appearance. The team does a great job of enforcing CDC guidelines and is attentive to our security. I feel very safe here.I want to acknowledge Rommel, Jericho and Hortensia as they have been particularly kind and professional.I would definitely recommend living here!KChapman

Review №30

2023-02-08 20:05:44

The service team is super friendly, reliable and helpful! Donovan is great, he fixed my issue all while having a friendly conversation. We’re lucky to have such a great team here at Avalon Ocean!

Review №31

2022-08-24 21:35:57

Currently a resident and as my roommates and I have lived here for almost a year, we feel it’s been amazing. Great price for the space, awesome staff (maintenance & front desk, especially Rommel) and truly a cozy feel to the place. Would renew the lease if I chose to stay in San Francisco.

Review №32

2023-07-13 05:09:14

Donovan is not just a maintenance lead at Avalon, he is machinist and a great singer. He is the only one that lead me to write this review. He is very prompt in fixing issues and very social person.

Review №33

2019-10-11 16:59:00

I recently moved back to Avalon. I worked with Emily to sign my new lease. She is very accurate and cared about what my needs were in my apartment. She worked very diligently to find the right apartment to meet my every need and I really appreciated it! When I moved in to my apartment there were some things I wanted to change and fix to my liking. Marco, the maintenance manager took care of all my service requests immediately. I was VERY impressed. I also left my home keys at work and had to call emergency maintenance. Joseph was able to open my home door for me immediately! I was very grateful and appreciative! And I’ll always be thankful for how Hortensia always keeps the community super clean!Samantha

Review №34

2022-08-29 20:23:51

Moved here in January with my mom and it has been an absolute Godsend. Staff are communicative, effective and responsive. Our unit and building remain clean and inviting. Honestly it is hard to put into words how appreciative I am that we are here in this complex with all of its amenities and access to food and public transportation.

Review №35

2023-09-01 05:37:36

Best place I’ve lived. Great neighborhood, community, and admin team. Rommel and crew go out of their way

Review №36

2023-02-24 20:38:31

The maintenance team here is incredibly helpful and friendly. All of the staff here are great and very responsive. It’s always pleasant crossing paths with all members of the team. I have really appreciated the quick, thorough, and friendly response of the maintenance team.

Review №37

2020-02-19 20:41:13

My wife & I have been living here for almost 9 months and we can confidently say that our experience has been amazing! The place in itself is pretty incredible and more than that is the staff to be quite honest. Emily, one of the managers there, brings great charismatic energy and every time shes around you can guarantee theres smiles and laughs in the room. Marco also, is not just a great manager of the property, but a great friend as well. One example is we temporarily lost our house key quite recently- I gave him a call and he picked up before it could even ring and was more than willing to make sure our door was locked. If you ever get to meet his family, they have amazing hearts (: so all in all, aside from what you would expect at an Avalon with great amenities, clean grounds, and awesome people, the time weve had here has been top notch!

Review №38

2019-04-25 00:45:50

We love living here! We’ve been here for 5 years going on 6! The location is perfect! We’ve seen lots of office staff come and go but we’re so happy to have Emily in there now. We hope she’s here for the rest of our stay. She’s always been kind and helpful to us. We recently moved into another unit and she made it easy which was very much appreciated, I have a little one and moving can be super crazy but my transition was smooth thanks to Emily. Also want to mention Marco and his maintenance team are great too. Very kind, super helpful and prompt which is highly appreciated when your needing something to get done in your apartment. Lastly Hortencia, many thanks to her for being such a hard worker to keep our community clean.

Review №39

2022-02-10 15:15:14

Enjoyed the tour of the property from the leasing agent, Rommel. Super friendly guy! The Avalon apartments are new and clean with a lot of amenities that are a definite must have and deciding factor. Plus the neighborhood is great and above a Whole Foods which is convenient and not too far from the freeway either. Thanks Rommel!

Review №40

2017-03-30 03:55:15

My children and I been living in this nice, neat apartment for 5 years. The staff has great costumer service and very professional. My experienced with the maintenance personnel for five years is been excellent, just one email; they will address the issue right away. The apartment is spacious, ceiling is high, lots of room in walk in closet, bathroom and shower room has a greater size and nice. I like the structure and floor plan in this apartment because, it is spacious. Another thing is the convenience of the washer and dryer that i am able to do my laundry while cooking. I am very happy living this community. The property manager Dave Chelsea is always on top of everything 24/7, I was impressed when I emailed him one time in middle of the night regarding the malfunction of garage gate and he replied after couple of minutes and not too long security guard arrived to oversea the incoming and outgoing cars. Very impressive! I strongly recommend living this community not only groceries and restaurant are just couple of steps away but most of all peaceful place to live.

Review №41

2019-04-05 23:37:04

My family and I have been lived at Avalon Ocean Avenue for almost three years. All staffs I met here are very polite, friendly and professional. They always help us to solve every single problem! Specially Dave(the old manager), Emily, the maintenance staffs Josef and Marco! Emily always helps my mum and deals with our packages. She is really good at communicate and understanding! Every time I request for repair, Josef or Marco came quickly. They are very patience to solve the problems and keep the place tidy. Thank you all of them to let us enjoy our stay at Avalon Ocean Avenue!By the way, the best thing here is the Whole foods market just downstairs and very near CCSF! Super convenience for residents here! Good place at good location but a little high rent. Highly recommend Avalon Ocean Avenue for your stay in San Francisco!

Review №42

2020-09-02 03:42:34

After leaving here for two weeks, I will always miss this place we once called home. This is a wonderful community. The staff here are always kind and friendly, they will help you solve all problems.I still remember that the first time I came to this community, I saw Rommels scene in the Leasing office. After he politely asked all my needs and questions, he took me to visit their community and addressed all my questions. They all gave very useful answers. The best thing is that from that day until I left, Rommel always answered all my questions politely and enthusiastically, and gave me effective help. !As for the hardworking and enthusiastic Marco and Joseph, when I first moved here, the first time I met them, they helped me move my luggage into the community because I lived in a furnished apartment. They enthusiastically helped me rearrange the furniture in the apartment. Similarly, in the following days, any service request I submit, they both will help me solve the first time! Even a month before I left, they brought me a brand new washing machine! I just wanted to maintain it! What a good community service!I remembered one time when my rent was overdue, because I used an international credit card, and several deductions failed, resulting in delayed rent payment. Jericho answered all my questions! And kindly helped me call Bill service to inquire about the situation and solved my problem! And tell me not to worry, this is a problem they should help me solve! What a responsible staff! Speaking of bills, my first rent was successfully paid into the system with the help of Mr. Himanshu. I still remember that it was very cold that day, because I moved in too eagerly, and I didn’t use the deposited and rent payment systems at all. After Himanshu got to know me, he called Billing service and negotiated with the service from my standpoint. At that moment, I felt that the gentleman in front of me was helping me protect me like my family! As an international student, I felt warm in that cold season!For me, this community is the first place I feel like home in this country. If it were not for helplessness, I would definitely not leave.I miss this community so much! I miss the family here too!If there is a chance, I still want to move back again!

Review №43

2022-09-23 01:56:41

Donovan Plant from the maintenance crew is fantastic! He always fixes our maintenance issues perfectly and is very friendly. The staff here in general are amazing, Rommel and Donovan to name a few.

Review №44

2019-08-23 18:27:41

Ive lived here 4 years and despite the fog, its still been an excellent choice for me and my family. I love the convenience to everywhere I want to go and the team is really great - responsive, polite, helpful. Weve gone through some pretty significant life changes here and its really nice to be greeted by the maintenance staff and people like Hortensia throughout the week - she always has a smile on her face and keeps the place looking amazing even though her job is dirty work (cleaning up the grounds).

Review №45

2019-08-27 19:04:03

I really enjoy my stay in Avalon Ocean Avenue about five years lived here with my family. Convenience location for my family and me. Whole foods market and Muni downstairs.After searching other apartments for almost one month, I finally decided to continue to live at Avalon Ocean Avenue!The rent is a little high, but this apartment is great and all the staffs and neighbor here are very kind and great! I hope the staffs can keep going!Specially Emily, Josef,Marco and Hortensia. Everytime we meet them, they always smile and patient! Emily can speak Chinese which help me a lot! Marco and Josef came very fast when I submit a service and always keep my place clean after repairing. Thanks Hortensia to keep the public place very clean and good smelling! Thank you all to let my family enjoy our stay at Avalon Ocean Avenue!

Review №46

2020-05-04 20:38:34

Rommel and his staff are more than courteous & helpful. Upon notifying them of a small problem we incurred regarding access to the bike room, our washer not working, needing an additional key etc they promptly return calls and are quick to solve the issues. Very respectful when coming to your apartment & you feel reassured if there are future issues your definitely able to count on them..

Review №47

2020-10-01 20:11:00

I would give 0 start if I could. I lived in this apartment complex for about 18 months and was extremely dissatisfied about the management office.Overall, they are MIA most of the time and dont expect youd get any response from them. The only time I got a call from the office was when the team was looking for positive feedback to a survey sent out by Avalon so they can achieve their KPI, I am assuming.I moved out about a month ago and made sure I thoroughly cleaned the apartment before I left. I also confirmed with the office that there would be no additional charge and I would get the full amount of the $750 security deposit back. However, a month later, I got a check of only $160 because they spent more than $300 on apartment cleaning + carpet cleaning, which was not communicated to me at any point, and charged me utilities that I have already paid in the prior month. I reached out to them to ask for explanation, and of course, theres only radio silence.I have lived in multiple communities across the countries and I will say Avalon Ocean Avenue is absolutely the worst.Oh, then theres the safety concern- non-resident broke into the gated garage and took things from the car.I would advise people to stay away from this apartment complex.

Review №48

2022-08-22 04:23:55

Many thanks to Maintenance Tech folk Donovan Plant taking care of my maintenance request. He acted really fast and replaced a new garbage disposal for us. It was a really good experience!

Review №49

2019-05-25 22:46:21

Emily Fan and team have saved the day by helping me find a great place in a super short amount of time. These apartments are great -- very spacious for my family of four, with incredibly convenient access to grocery (whole foods within steps!), BART, Muni (within steps again!), library, city college (free college?!), 280, 101, and lots of great food and fun. All the staff here have been very welcoming and helpful. They made the moving process super easy (despite two other people moving in at exactly the same day and time!). Ive had a great experience here and recommend Avalon.

Review №50

2020-03-07 05:51:52

Great location!! Close to Balboa Park, Next to Whole Foods supermarket.Staff are really friendly, responsible.Emily helps us every time. She is professional, resolves all of problem so fast. Hortensia and Joseph always greet me with a smile, Keep the apartment clean and fix my rooms problem so quickly .Every time they help me when I stand in front of door with my baby and heavy stuff. Its so helpful.Highly recommend this place!!

Review №51

2019-08-23 16:46:30

I have lived at Avalon Ocean Avenue for nearly 4 years now and I have had a great experience. The office staff has always consisted of friendly people even when the staff changesJust want to give a shoutout to Hortensia who is the cleaning expert at this building! While the rest of the staff comes and goes, she has been around for a very long time with a smile on her face! She does a great job of keeping the building in good shape and is truly the rock of Avalon Ocean Avenue.Emily and Himanshu have been very helpful in answering all lease related questions I have had. Emily was particularly helpful before the Amazon hub was installed when the office was in charge of receiving and handing off packages.Finally, Josef and Marco have been a remarkably professional maintenance crew. They are quick to get service requests done and never feel intrusive even when I am home during service. Thanks guys!The apartment itself feels very modern and I have not had any issues with noise. Some of the perks include high speed internet, instant hot water, very quick maintenance turnaround, convenient trash disposal and good common areas for having a BBQ.I would recommend Avalon Ocean Avenue for anyone who is looking for year long leases and can afford the current price. However, because of the fluctuation in rent year by year and a lack of rent control, I wouldt try to settle here unless you have deep pockets.

Review №52

2017-08-17 19:48:48

I can honestly say that the the community manager Dave goes above and beyond any of the expectations I had. My previous experience with building manages were pretty horrendous.He is very quick to respond to any emails or calls and actually does follow ups! He is always pleasant when you see him in the office or around the building, even learning new tenants name very quickly which cant be easy! The team is very communicative about upcoming work on the building or new staff members so you know what to expect and if things do happen like fire alarms going off, they issue a building email immediately to update you on the situation.The building and apartment is fine for me. The proximity to Whole Foods and Bart has been a nice welcomed change of making daily activities very convenient, you get exactly what you see so there are no surprises. If youre on the fence between places and not one is standing out as being much better then the other, then I would highly encourage you to choose Avalon on Ocean. What you wont be able to see is the level of service Dave ensures his team provides you. You may not think its important, but once you have it you realize how valuable it is!

Review №53

2019-10-18 14:10:59

I have lived at Avalon for a couple of years now, I have seen a lot a staffing come and go. Most recently I worked with Emily. She is very nice. She worked very hard to find me the right apartment because I am very picky. I had to work all day and Marco delivered my new programmed keys to my front door. I was very happy after a long day of work. I really enjoy living in this community.

Review №54

2020-01-18 17:17:07

I have been staying at this Avalon for 2 years now. It is by far the best apartment complex that I have stayed in. Location, interiors, sound-proofing, staff, etc. are top notch. All interactions with Marco, Hortensia and Joseph have been wonderful. Emily, Jack and Himanshu (and previously Nita and Sophia) have always been there to answer all of my questions, and to help me out with packages and stuff. The addition of EV chargers to the property last summer was a huge plus for me personally.Also, Hortensia is absolutely the best. She is a great person to talk to. She wishes me morning whenever our paths cross while I am on my way to work. She works tirelessly every day to make sure that the common areas look wonderful.

Review №55

2019-08-26 23:34:47

Avalon Ocean Ave is definitely the best apartment Ive ever stayed! I go to CCSF which is 3 minutes walk and there’s Whole Food market right next to the apartment, many foods and shops near so it’s an awesome location and the neighborhood is nice. Staff are really nice and friendly especially Emily and she gave us the best service. Avalon apartment has a big gym and a nice clean area with beautiful decorations. I really like everything about this apartment and this is one of the best decisions weve made this year.

Review №56

2019-06-01 21:26:46

I had a super pleasant experience living in Avalon Ocean Avenue, especially with professional and friendly service offered by Emily and Marco. They are the best leasing officers. Nice environment inside. Friendly neighbors. Convenient Neighborhood. 5 star recommendation!

Review №57

2018-07-02 02:03:17

Ive lived here for three years. When Dave was the manager, customer service was great and excellent. I felt like this was my home, not just a place to rent. Unfortunately since the new property manager took over last year, customer service is awful. Considering the price I pay for rent, I am constantly made to feel like a burden rather than a customer and tenant. They tried to raise my rent 20% last year and rarely complete service correctly the first time. I have no problem paying high rent for high service. I do have a problem paying high rent for poor service. The young woman currently at the front desk accused me of lying and is snobby every time I talk to her. I wouldnt recommend this place anymore. Two years ago yes, but not any longer. I love SF, I love my apartment, I dont even mind the high rent but I dont appreciate the managements lackluster service. I would give it a 2 but the building is still new and beautiful. Management = 1; building = 5, service = 3...

Review №58

2021-01-26 19:40:23

Been staying here for almost 2 months now and it feels like home. Love how everything is local. Public transportation is the way I get to work, and this location is great for commuting to downtown SF. The staff in Avalon Ocean Avenue has been great to me thus far.Jericho and Romel are the two staff workers who have been great answering all my curious questions. Living in this neighborhood, you will not regret! ~

Review №59

2019-08-23 23:24:08

I lived here for almost 2 years. Avalon Ocean Ave is definitely the best apartment Ive ever stayed! Awesome location, nice neighborhood and great staff - extra edit given to Emily! I just renewed the lease with my wife, this is one of the best decisions weve made this year.

Review №60

2022-08-26 21:16:16

Just moved in! So far so good! Staff is very nice and acts fast.Building has some great features, not the most up to date, but work well! Location is great, public transit is fast as well. Parking is the only issue, very costly, besides that all is well!

Review №61

2017-04-03 00:09:56

The apartments themselves are excellent. The apartments are spacious and not too noisy (even with an apartment facing the street).The staff is wonderful. Dave, the property manager, works hard and is on top of maintenance requests. The community is clean and well kept, and the elevators are well-maintained.Receiving packages can be a bit of a hassle at times if you tend to work late, as the office typically closes at 6:30 pm.

Review №62

2019-08-30 17:32:07

Great place to live because it’s so close to the BART and I-280 (if you drive in SF). The staff there is great. Emily provides top notch concierge service even though she’s a sale supervisor. Marcelo is a kind and skilled maintenance man. Hortencia is a charming and warm groundskeeper!

Review №63

2019-06-01 21:26:51

We’ve lived with Avalon for over three years, and it’s been the best apartment within our experience. The apartment is modern and clean, with supports from a professional team (especially Emily and Marco!) for things like packages and repairs. There are fancy gym and WholeFoods in the building, as well as banks, bars, coffee shops within walking distance. The most convenient part is the commute to downtown as well as South Bay with Bart, Muni, 880.

Review №64

2021-04-03 06:54:56

With UPDATE after 2 years living in Avalon Ocean Avenue belowJosef who is in charge of the mentanance is great! He comes on time and always helpful! If a problem occurs, he will definitely help!Also, Emily who is in charge of the apartment is amazing! If she was not working here, I would not make a contract with avalon ocean avenue and I would not live here.She is a really nice person, just amazing! and she is not like a sales sales person and she does not push, so I like that very much!________________________________________________________________________Update after 2 years, still 5 stars!!!!!!!I lived in Avalon ocean avenue for 2 years and I completed the move out process. Not only for the move-in, but also it was comfortable for the move-out process (this is SUPER important). I was NOT ripped off the deposit which I paid when I moved in, and it properly returned. I used apartment cleanly and cleaned it before I move out though.Thanks, Himanshu, Jericho, and Joseph for your service for the last 1 year, and Emily who sadly left Avalon Ocean Avenue, was promoted, and moved to Avalon San Bruno (So I could recommend Avalon San Bruno too).

Review №65

2019-08-28 22:09:00

Weve lived here for almost 5 years now.Cons: Sometimes the management office is closed with little or no notice. NO longer really an issue now that theyve installed a package locker.Pros: Comfortable space, upstairs from Whole Foods, Easy access to the K and Bart. The maintenance and cleaning crews are fantastic - I see Hortensia almost daily cleaning the grill and she always a smile and a wave for me and the puppy.

Review №66

2019-04-18 23:40:14

This is a great place to live! The staff are very friendly and professional. The property is at a great, safe, buzzing neighbourhood and is very close to MUNI and BART stations. Special thanks to Emily and Marco for their help during my stay here. All the facilities in the community is top notch, be it the gym, bike room or the maintenance of the property in general.

Review №67

2021-01-22 17:50:32

Currently in the process of moving in. The staff in office has been great at keeping me up to date with all the tasks I need to accomplish to make this process seamless. When I toured the property, Jericho was very informative and showed us multiple units to compare from. The property itself has a modern feel to it and is kept clean. My overall experience so far has been great and would recommend anyone looking for a place to live

Review №68

2019-05-11 22:59:51

I really enjoy living here - the location is perfect, close to shops and whole foods, with very easy access to transportation. Emily at the front desk is extremely helpful and attentive. Ive requested some maintenance odd jobs and they were all taken care of promptly. I would recommend this apartment and its staff to anyone!

Review №69

2023-11-11 02:08:38

Thank you for your service. We are very satisfied with your work performance. Thank you.

Review №70

2020-08-07 02:18:44

Now that I WFH for an extended time due to the covid situation, my living environment is increasingly important. I made a good choice to renew my lease for another year, and heres why:1) Staff are reliable and kind - Hortencia is always there to clean the entire apartment common spaces. I enjoy the clean smell after she performs clean-up. Marco & Josef are so kind that they bring heavy packages to my room from the mail room ( Not expected, but appreciated!)2) On-site Wholefoods3) Location - Close to 280 entrance, MUNI & Bart, and there are a few stores and restaurants nearbyMinor cons :1) Kitchen stove is not gas (but its safe. Just a personal preference)2)Some residents messes up common spaces (but Hortencia cleans up. I feel bad that some people dont care that shell be cleaning after their mess)3) Parking entrance/ exit gets congested when delivery car pulls up (but the garage itself is clean and bright)

Review №71

2019-01-10 19:58:30

Five stars to the Emily Fan! I had a wonderful experiences with her exceptional services. She went above and beyond to help with my apartment hunting.The apartment is spacious and clean. Location is up and coming, especially within walkable distance to Bart station!

Review №72

2021-09-16 20:03:09

Rommel provided me with great assistance! He was very understanding and patient when working with us. I recommend that you look for Rommel when leasing your apartment because his service is absolutely outstanding.

Review №73

2017-07-24 22:16:06

This is a good apartment if we are talking about the service, the location and the amenities. All the good things can be read from the price. Now lets talk about what you cannot read from reviews/pricing/any marketing brochure. I once lived there for almost 1 year and the first half is almost a 5-star experience. Then someday we had a new neighbor (from upstairs) and everything changed. They are a large family with 3 little kids running around everywhere in their apartment - can you imagine the noise starts from 7am on a Sat morning? This is what we suffered in the past several months. The ceiling of Avalon is thin and since the building is a wooden structure, you can clearly hear the noise from upstairs but can hardly capture it by any recording device. The noise is really heavy during dinner time, and could happen in any daytime - kids play around everywhere, so the noise goes everywhere! When we talked to our gentle neighbor, he was like Well, we are a large family, if you live in the city you have to tolerate some noise. So guys, if you think you are ok with such regular city noise, then Avalon is a perfect choice. But if you want to work at home, or spend a relaxed day in your apartment, then you may have a nightmare!! We complained to our manager about the issue, although he had made efforts to solve the problem - the tricky part is you can hardly get any proof as recording the noise is almost impossible and what Avalon could do is talking to your neighbor who thinks its you, not him should be responsible for the noise. I wish the very best to all the future residents - but if you do care about noise, then be sure to choose a top-floor apartment.

Review №74

2020-07-20 20:14:12

Having lived at Avalon Mission Bay for 2 years and Avalon Ocean Avenue for one year, I would compare them this way:Avalon Mission Bay has a 24 hour concierge who will always help you with anything like moving in, moving out, lockouts, parking questions, etc.Avalon Ocean Avenue by contrast has no concierge, and they are generally extremely unresponsive on the phone. It is very difficult to get the attention of an Avalon Ocean Avenue person if you have a problem. The leasing office is open Tuesday-Sunday during business hours.The maintenance office at Ocean Ave is really good, and the people who work there are awesome. They always really quickly fix the problems once I manage to get their attention. But I am often confused about how to get their attention.The problem is that there is no point person (like a concierge) for a problem that I may have, instead a confusing mismash of different telephone numbers. The primary phone number for contacting Avalon Ocean Avenue has changed several times in the last year and the old ones that I save in my phone are usually disconnected. Automated robots try to figure out quickly if you want to lease. If you dont, they steer you to the community number which no one ever picks up the phone for, and direct you to leave a message in the general mailbox which they say will be answered by end of day, but I have never received a call back from any message that I have left there.Eventually I have learned that if you have an emergency maintanence problem like you a locked out in the middle of the night, or, the shower broke and the water is running, you must call the emergency maintenance number. Do not submit a ticket in the avalon access website if you need attention immediately -- or, do that, but also call the emergency maintenance number. No one will tell you that this is what you must do, you just have to figure it out by trial and error.Avalon Ocean Avenue has several advantages over Mission Bay:- The rent is a bit cheaper- All the food near Mission Bay is downtown and pretty expensive- The elevators dont seem as broken, Mission Bay has had a lot of elevator downtime and they have to serve way more people through those elevators.- The Avalon Mission Bay has a hodgepodge of key fobs. The doors are old-style keys, there is one key fob for entry to the buliding, and another for entry to the parking. The Ocean Avenue by contrast has one key fob for everything, so I dont have a giant number of keys on my keychain, and I dont misplace them.- I preferred the climate around Ocean Ave, West of Twin Peaks. There is a lot of fog and wind but this keeps it cooler in the summer time. A drawback is that the fans will always be on in the bathroom to reduce moisture in the bathroom. But the fans also take warm air out of the apartment and they make a little noise.- The parking situation is better, there is one parking garage and it is big enough for all the cars in the building. It is easy to access and it is easy to park your car near to the elevator for a short time to load and unload.The worst thing about Avalon Ocean Avenue is definitely the lack of a concierge and the general difficulty of reaching a human being if you have a real problem and need help. It is pretty scary and frustrating if you get locked out of your apt and it takes hours of calling on the phone before you can even get a response from a human being who isnt from another Avalon and who is actually willing and able to help you. Its a nice place to live but they really need to work on this aspect of the place. I understand that they want to save money by scrimping on the concierge but it would make everyone happier and more comfortable if they know that there is someone who knows the system that can help them. Or, they should revamp the way their phone system is set up so that there really is a person who can pick up the phone 24 hours a day, and they communicate more clearly which number this is.Other than this aspect, IMO Ocean Ave is nicer unless you need to commute on Caltrain.

Review №75

2017-12-08 00:03:14

I lived here for 2years and its been nothing but bliss. Court yard, gym, bathrooms are always clean. Staff is professional. They always take care of my packages when Im not home. If I ever need my apartment lights replaced which only happen 1 time this whole time they will replace it the next business day. Thanks Avalon team.

Review №76

2022-11-05 17:26:31

I want to thank the Maintenance Tech Donovan Plant for replacing my kitchen and bathroom lights. Once I summited my service request, he acted fast and got the job done quickly. Thanks.

Review №77

2017-03-25 16:56:53

I wish I could rate them in between 4 and 5 stars as we are really happy with our experience so far! We moved in last September and have loved living here. We currently rend close to a 600 sqft studio and the layout is really spacious! We were a bit surprised on the price upon moving in, but having such convenient access to BART, MUNI and living above a whole foods is pretty fabulous. Having our own washer and drier with a dishwasher is definitely worth the cost.Unfortunately, our neighbors can be rather gross. There have been instances of pets defecating in stairwells and trash being placed in random places. The trash room can also be overflowing with garbage because people are too lazy to use the chutes correctly. This is the exception to what is normally a wonderful experience, which is why I wish I could remove half a star versus a full star.Overall a wonderful place to live with great staff. Just wish our neighbors werent so gross.

Review №78

2022-10-29 21:36:20

I submitted a service request for my bathroom. And within 24 hours Mr. Donovan Plant completed my request! Very helpful and very fast!! We couldn’t ask for a better maintenance team. Thank you guys!!

Review №79

2023-10-22 00:05:05

The service request is pretty good.Donovan was super helpful, polite and efficient!

Review №80

2016-08-21 18:55:10

We moved to Avalon Ocean Ave in March from Denver so there was definitely some sticker shock with rent prices, but we have been happy with our choice. We are able to walk to BART and both work downtown and wouldnt like to live there. We find the space seems like enough-walk in closet, plenty of kitchen cupboard space, bathroom storage. We rarely hear our neighbors or their pets. Any repair requests are quickly fulfilled. The only thing I would complain about is that the bike storage was full when we moved in and we were put on a waiting list but havent heard anything yet. Yes, rental prices in SF are high but for in-unit washer/dryer, parking, and walkable to BART/commute downtown less than 30 mins, I dont think you can beat Avalon Ocean Ave.

Review №81

2016-09-03 18:41:47

Hi, for people who have never lived in the city of San Francisco, or maybe you have spent most of your time living in downtown or SOMA area, I strongly recommend you to check it out here at Avalon Ocean Ave. It has been almost three months since I moved in this summer. Totally fabulous experience!!You might think it is inconvenient to commute between work and home if you happen to work in downtown/financial district, but actually there is MUNI station (K Line) right in front of the apartment leasing office and BART station is just five minutes walking (25 min to Embarcadero). There is a wholefood store attached to the residency building. Very easy to do grocery shopping!!Dave (Community Manager), Ted and Emily (Both are Community Consultants) are super supportive. All of them are always enthusiastic to help the residents solve any possible problems. The entire environment is just cozy and friendly.So if you are planning to live in SF and looking for a room, why not just give Avalon Ocean Ave a chance, to have Dave, Ted or Emily give you a tour? I am positively confident that you are going to love it!

Review №82

2022-01-25 02:50:14

I took a short tour of Avalon Ocean Avenue in Nov 2021 n was impressed with ur lease agent named Rommel coz he was very courteous n also knowlegeable about all d units n all d amenities included with d rental property n explained d policies n tenants rights too! Ocean Avenue is a good location coz its surrounded by various stores n restaurants n public transportation is very accessible w/c is a big plus in San Francisco with very limited parking if u own a car👍Maybe if i decided to move back to SF i will contact Rommel to assist me...hea a good asset to ur establishment...👍🤗

Review №83

2018-01-12 20:39:02

Great service! People here are really friendly. I was being contacting with Sandra when applying. Nita took over the process and helped me moving in. She is very nice and the moving in is smooth. All other staffs here are also very nice people. 5 stars!

Review №84

2022-09-02 20:28:20

I was trying to find an apartment close to SF state and this place is only about 10-15 minutes away by bus and the bus stop is right across the street, so I really like the convenience. It’s also a really nice community with staff who are care about you.

Review №85

2017-07-13 04:45:28

I had a great experience so far up until moving out. The apartments are new and clean and when anything is broken, they come and fix it. Great area, noise can get a little annoying sometimes but nothing too big. They had told us that because we were not planning on leaving the apartment before the end lease date, we didnt have to turn in a 30 day notice. When my roommates went to turn in the signed move out paper work, they said theyre charging us about $250 extra each for the late fee PLUS another months worth of rent ($800 each) for a month were NOT even living there anymore. A month which we never signed for on the lease. So if youre interested in these apartments, make sure youre recording everything they tell you.

Review №86

2019-08-23 23:30:13

This is one of the best apartments in SF! Emily from leasing office is nice and helpful! Whole Foods downstairs, Muni station right outside the door, massive food options nearby, definitely 5 stars!

Review №87

2019-05-12 00:55:35

I have been living in the apartment since 2016. The apartment and neighborhood are good. Emily is responsive and very sweet. Highly recommend to anyone who is looking for SF residence.

Review №88

2019-08-26 23:28:18

I just moved in to new Avalon apartment with the help of Emily and it’s my best decision I have made. The apartment have all sort of amenities like gym and etc. Emily is really helpful, friendly and efficient.The Maintainance team here is always at stand by and really nice. Hope the review helps.

Review №89

2019-11-05 23:42:57

I have been living here for almost a year. I had pretty good experience so far. The management team is caring hearing what we really want. Emily always asking if we need anything and always checking on us.

Review №90

2019-05-10 18:41:23

I would definitely recommend this apartment to my friends. Great amenities and clean environment. It’s also convenient to have Whole Foods and many other stores & restaurants across the road.Emily is always friendly when I have trouble on numerous occasions such as package delivery, parking slot and etc. Thanks Emily for being so nice!!

Review №91

2017-07-24 16:08:00

Dear Avalon Team,I am writing this note to submit my sincere thanks to Avalone Office, especially to a maintenance person, Mr. Jessy, I apologize if I spell his name incorrectly, for his hard work in fixing and replacing the Microwave in my apartment. Its a hard work for him to handle it, but he got it done perfectly. I would also like to sincere thanks to the office staff for responding to my request very quickly in time I need. Mr. Jessy is a great and respectful man. Thank you. Khemarith.

Review №92

2017-03-29 06:00:26

From the 5 years my family and I have been living here, it has been nothing more than a wonderful experience. The faculty and staff are all very friendly, and clearly cares for their residents. I am honestly happy that I reside with Avalon Ocean Avenue.

Review №93

2018-08-05 05:50:37

Its really too bad because I think the team that works here is great, but as awesome as they are theres nothing that can be done about some living condition issues. Unfortunately there is just way too much sound that travels through and shakes the ceiling and walls/doors. Earplugs dont help. If you are lucky and dont have an upstairs neighbor or they dont have kids or they just arent around much, or they dont walk, then living here is great. Also keep in mind theres a motorcycle school right behind the building so there will regularly be motorcycles revving around. Plus because its a large empty lot at night, sometimes late at night some people like to go there and do donuts or speed around. At least this year, hopefully wont happen in future years, theres been lots of issues with fire alarm going off various hours of day/night.

Review №94

2023-08-10 20:16:54

Great and super fast repair service! They even fixed stuff I forgot to mention!

Review №95

2022-08-29 18:13:12

Donnie is excellent. Extremely professional and always gets the job done. Best maintenance experience I’ve had in an apartment.

Review №96

2019-09-14 04:08:35

Re-post.I was passing by our community this morning and saw our leasing team and maintenance team were cleaning the whole community. Thank you for your handwork to keep our community nice and clean.Thank you Emily, Marco, Josef and Hortensia!

Review №97

2019-05-11 22:52:34

I will definitely recommend Avalon Ocean Avenue to my friends! Emily is friendly as always and made my moving much easier than I thought. A lot of restaurants are around the complex and Whole Foods is literally next to the door.

Review №98

2022-07-22 21:32:04

Very nice environment and clean. Free of smoke. Fast response for maintenance. Very nice and kind staff members I my Fiance Delmy and I Really recommend this peaceful place.

Review №99

2019-08-23 00:29:10

Love the community environment and our friendly supervisor Emily and Marco. They are always nice and willing to help whenever we are in need. Really love this apartment.

Review №100

2021-01-28 04:18:03

Hortensia provides great service at the complex. She is personable, courteous, and professional. She is conscientious of her responsibilities and takes care of all with a big smile!

Review №101

2019-05-10 00:38:11

I recently moved into Avalon Ocean Avenue and so far everything has been great!! The location is pretty convenient and the amenities are excellent, not to mention that they have the best staff hands down - always make you feel more than welcomed. Im lovin it :)

Review №102

2019-08-29 23:01:02

Emily, marco, joseph and horatia is the best team avalon has ever hadHope it stays this way forever. They always have a smile no matter what time of the day!!! Always ready with their unselfish assistance. More power to the team. Our heartful thanks.

Review №103

2023-03-19 20:38:49

All service requests have been attended to immediately and Donovan and his team promptly complete the requested service .

Review №104

2019-03-14 05:22:15

Great apartment, great location. I have been staying here for a month and definitely love it. Shout out to Emily! Shes always responsive and always being helpful!

Review №105

2016-09-14 23:29:01

Nice apartment. It’s not far from the Bart station. Many restaurants are close to the apartment, especially Asian restaurants. Emily and Ted are always friendly and helpful.

Review №106

2017-08-06 04:42:56

Staff is very friendly and accommodating. Service staff are prompt and very helpful. The community is clean and well kept. Great sized gym.

Review №107

2021-08-06 22:44:33

Office staff Rommel & Jericho are responsive, very helpful and friendly. Property is also clean and well maintained.

Review №108

2022-11-23 15:17:00

I love the service team. They are quick, professional and so kind. It’s stress free working with them.

Review №109

2019-04-02 18:37:12

Great place to stay and even better staff! The maintenance staff here is extremely courteous and helpful. Every time they come over for a repair, they are very knowledgeable and tidy with their work.

Review №110

2019-05-03 22:39:09

One of the best communities in bay area!,,,ive lived here for over 3 years, Emily is the best best ever!!!!She is like my family! I will never move to any other place!

Review №111

2019-04-23 17:27:12

Ive submitted a repair ticket, Josef and his manager Marco came next day and fix everything in a super quick way, big thanks to them, very professional and efficient!

Review №112

2022-07-14 16:31:12

I was having some electrical issues so I put a request for assistance and maintenance came within 30 minutes! Super friendly and efficient staff whenever I’m having issues 🙂

Review №113

2019-04-10 16:53:11

Had a great time at Avalon, spent almost 2 years here. Staff at Avalon were excellent especially Emily! Would recommed this place to anyone!

Review №114

2023-05-06 19:05:40

Don and the service team always come to rescue! Great job as always.

Review №115

2017-12-08 01:51:06

Incredibly smooth process. We told Nita what we were looking for and within the same day, we had our new home reserved. Thanks, Nita!

Review №116

2019-05-03 22:56:07

Enjoy wonderful stay and excellent service with warm staff members. Emily and Marco are nice and sweet.

Review №117

2022-07-18 21:15:22

They fixed our microwave quick and easy. Super convenient.

Review №118

2019-08-30 18:09:41

I just moved it, I’m incredibly impressed with the hospitality and service of this place. Credits to Emily for helping my family and I with our transition !

Review №119

2023-04-12 20:51:35

Leasing and maintenance team are great.

Review №120

2021-09-16 23:24:42

Rommel has always been really helpful and is easy to reach and get in contact with

Review №121

2021-09-28 21:17:09

Great quick service. Job well done. Very happy with maintnance team.

Review №122

2023-02-10 17:28:35

The technician is always polite & courteous!

Review №123

2020-07-24 00:10:17

THanks to the maintenance staff for all their hard work during the 2 years of my stay.

Review №124

2022-12-20 18:01:29

Maintenance does a great job!

Review №125

2022-12-03 18:12:27

Excellent maintenance service!

Review №126

2022-04-19 00:10:21

Nice and polite service

Review №127

2016-08-18 18:18:40

Nice

Review №128

2023-06-19 07:59:36

Hello, I would like you to help me figure out how to find an apartment in the place. I would like to be able to move now. The truth is, I need it. I am looking for a place to move. I hope you can help me as soon as possible. I would really appreciate it 🙏🙏🙏