Bay Island Cafe in Rosemead

I was coldly greeted by a young Asian man in his 20s. I felt as if he was rude. Once I sat down to enjoy my drink, the server took away all the plates and silverware from the table. Next, the menu said FREE REFILL. So I requested a refill for my drink, an HK lemon ice tea. He ripped the plastic top open. I asked him of he could put a new layer of plastic on top of the cup, he said no. I felt like the customer service was poor and I feel like it was racially motivated.

Great food. Service is adequate, and the ambiance is loud.

Good food, great value and friendly service! Lunch special until 6pm. I alway order take out before 6 for dinner. Extra large 36oz drink for only $2.50 with food order. Highly recommended.

Acceptable price and quantity. quality could improve given the saltiness. service of staff was good considering the crowd at noon time

Pork chops not delicious. They undercooked it and most of it was too thick. Some of the meat was rare and had to spit out! There was also pink meat inside the pork. The pork chops are not fresh

Very good takeout experience. Got my order 15 minutes after placing my order. Everything was well packed. The food was delicious and pretty inexpensive. We had plenty of leftovers for lunch the next day too.

Worst hk style cafe in LA. Rude service and not good food. The rating tricked me. I asked for red bean ice. They gave me a red bean ice which is unsweetened. I ask them what happened they just give me syrup. I then take the ice out and then it’s sweet. The aunty is so rude, she still put syrup into although i said no. 乾炒牛河 is not good either. I think any hk style cafe have better 乾炒牛河 than this spot. I will never come to this place ever.

The restaurant was Poppin with people packed. Obviously its a people favorite but my rating is based on the customer service . They were lunch rush busy but lacked the greeting aspect . Didnt acknowledge me until I approached a waitress that was rude and panic consumed her . Definitely not top notch service but will say that most of the other staff were polite but I recommend that they have a dedicated host during peak hours.

The food is great, better than Tasty Garden! The restaurant is small so I recommend joining wait-list on Yelp ahead of time. The drinks are large and cheap during lunch hours. Food portions are generous as well. The fried chicken however was so-so, a bit on the dry side.

Iced lemon tea is the best, especially in summer time. The price is reasonable, services are good! Good place to go!