Presentation on Map Reviews Nearby

Benihana in Encino

4.1 (199) 16226 Ventura Blvd, Encino, CA 91436, United States

Categories

Japanese restaurant

Location on the map

Encino, Los Angeles County, California, US

Phone: +1 818-788-7121
Site: https://benihana.com/

Opening hours

Monday:11 AM–10 PM
Tuesday:11 AM–10 PM
Wednesday:11 AM–10 PM
Thursday:11 AM–10 PM
Friday:11 AM–11:59 PM
Saturday:11 AM–11:59 PM
Sunday:11 AM–11 PM

Edit info

Total reviews rating 4.1

199 Reviews for Benihana 2024:

Review №1

2023-10-06 07:27:51

You really need to make a reservation, especially during the weekend. The peoplecat the front are pretty rude and love rolling thier eyes I noticed on my hour wait. Once they are no longer involved, its a great experience. The food is amazing even though my steak was well done and I asked for medium it was still amazing. The chef was involved and funny. So dont let reception ruin your night just try to get a reservation if possible

Review №2

2023-11-30 04:43:32

We love it...but since we come like need check the air fan extractor...and of course ...put some more illumination and color to the exterior cause my first-time visit with people out of the state than they dont k own the area it was difficult find it...so from the bottom from our hearts guys ♥️...could you please help us out with this...blessings and see you soon.👈👍

Review №3

2023-07-30 02:38:11

I had my birthday dinner here. We had a reservation but couldnt be seated until everyone was present. It was very crowded on a Saturday evening. For two people with no alcoholic beverages, be prepared to spend $100. The staff was nice and attentive. The show was okay, but nothing you havent seen before. The kids love it!! On your birthday they give you a free ice cream dessert and a picture.

Review №4

2023-06-24 20:28:23

Reason for visiting: early Fathers day dinnerDate/time of visit: Saturday, ~7:30 PMParking: valet, $6.50; free if you can find street parkingParty size: 6, including 2 kidsEnvironment/ambience: pretty busy and loud. Recommendations are recommended; not sure if they take walk-ins. Not many TVs around; Bathroom was clean.Service: chef was pretty cool.. got the pumping heart show with the fried rice and the choo choo train thingamajig with the onions 😀 Staff was friendly and came around often.Food: I went with the deluxe treat, filet and lobster tail 😀 with fried rice (extra egg). Also had the Benihana punch. Steak was cooked medium and fried rice was good. there was so much that I had lunch the next day too 😀 Miso soup was good too.Cost: $540 with tip.

Review №5

2023-11-28 06:28:57

Its always a bit too loud but you go for the show and the food. This has never been a romantic dinner place. The chefs entertain while they prepare your delicious meal and with the birthday discount you save $30 off the total bill, providing you order a 2nd entree. The food is always worth it and all the staff work hard to ensure you are entertained and fed well.

Review №6

2023-12-02 21:55:37

Fantastic experience. Our cook was simply amazing.All our food was perfectly cooked and delicious 😋Great sauces to dip into.Chicken fried rice is superb.A absolutely wonderful experience!!

Review №7

2023-01-23 16:29:02

The food was very good and the best part of the experience is that the food is served hot, except for the soup, which was served warm. However, the air conditioning at our table was severely chill and we had to wear sweaters and jackets, which diminished the enjoyment of the night. The prices are too high to be concerned about staying warm.

Review №8

2023-06-04 13:30:44

Stopped by a weekday night with no reservation and got seated within 10 minutes. Friendly staff, talented chefs, and consistently delicious food.

Review №9

2022-03-17 04:26:19

Overall decently clean. Food was okay and portion sizes were good. Bar happy hour from 4-7 is a great place to start with drink and apps discounted. The ginger salad dressing was real watered down and lacking flavor. Service was good, but for the price food could be better. Also 6$ valet parking.

Review №10

2023-11-10 18:27:36

Chef Justin is the BEST. We request him every time we go. Which is pretty often. Because Chef Justin is the best.Good food quality and big serving sizes. Dinner with a built in show. Whats not to like?

Review №11

2022-02-04 05:30:36

This establishment is a landmark structure that has been here for years. The staff is efficient and professional.Food is better when you eat at the restaurant. You pay for the show and the friendliness of the chef. It’s a long standing tradition to go here for our birthdays.I almost always get Rocky’s Choice, and ‘yes’ I got it tonight. My hubby got the Splash n’ Meadow (steak and colossal shrimp). Both are 6 course meals including soup, salad, rice, shrimp appetizer, veggies, ice cream or sherbet. Hot green tea is also complimentary (See pics). 5 course meals don’t include the dessert.TIP: 1) Happy Hour is from 3-7pm at this location and only at the bar. You can get the Benihana award winning sake large for $5 (normally $11).2) Parking on street next to restaurant after 7pm is free or across the street before 7pm (see the pic3) Sign up on website for birthday coupon worth $30. Read the fine print.

Review №12

2023-11-26 04:49:26

Our chef was Rex, very interactive with our children and cooked the food to all of our specific requests, the disco was a great new twist!Our server was Ruben. We cant say enough kind things about him. He was very kind, helpful and his service was amazing. We have had several meh experiences in other restaurants over the last few years and always want to ensure we reach out to mention the good ones, they deserve it. Thank you for the great night, it was a pleasure meeting you both! We appreciate you!

Review №13

2023-07-15 19:51:55

The service and food were beyond exceptional this time. Very impressed. The Chef, Justin, was entertaining and engaged with everyone. He cooked the food to perfection and also happily accommodated special requests!!! The waitress Kelly or Katie was awesome. Very kind, personable and attentive. Both of them changed our perspective on the bad service they had turned to the last couple of years. We will be back!

Review №14

2023-08-14 06:27:44

Had a fantastic experience at Benihana! The chefs not only cook your food to perfection, but they also put on a great show thats engaging and entertaining. The flavors were spot on and the portion sizes were more than generous. Loved the lively atmosphere and the cocktails complemented the meal perfectly. Will definitely be back for more celebrations.

Review №15

2023-02-08 16:56:48

Had the pleasure of having my birthday dinner at this establishment and it was amazing. The staff is nice but the atmosphere and chefs make all the difference. My nephews first time there, they are 6 & 10 years old, and they loved it. Definitely recommend. Their garlic butter is 👨🏻‍🍳🤌🏻

Review №16

2023-02-11 16:34:24

Food was good, atmosphere loud and cold, full of people, waited 35 mins to get a table with a 7:15 reservation. One could see our chef was tired and not as exciting.

Review №17

2022-09-11 01:02:21

Long wait even though we had a reservation. Food was okay, drinks were really good. Can for a double birthday event with a group of 8.Not gluten free friendly

Review №18

2023-10-02 19:43:36

Ive always enjoyed going to Benihana on my birthday (and other times) but this time was different. Our chef, server, and table mates were great. We had given my birthday coupon to the server at the beginning of the meal and shown my id. They sang happy birthday and everything. But when we got home we got an email copy of the bill and the discount was not applied.

Review №19

2023-11-20 18:55:10

My husband and I have never been to Benihanas when only a handful of people where there. I was so excited, we took our seat right away. ( It was about 2:00 pm.) The server we had was great. I give her 5 stars. But the person who came out to cook our food was so boring. The guy at the table next to us was more entertaining and the table seamed to be having more fun. The food is good. Now there is a charge for the scoop of ice cream. I think it was previously included in the meal, with no extra charge. The place never changes, so it is important that the customers are entertained by the person cooking the food. I think that a lot of the dish are a la carte now, I noticed that the regular meal come with only fried rice and not seamed rice. We did order off the lunch menu, but it seems as if they were really pushing the fried rice instead of the steamed rice. I do like the food they serve, but I will have to really be in the mood for Benihanas before I go back. I definitely would try the place if have not before. It can be a good .experience. I wounder if you can get the food to go???

Review №20

2023-07-20 04:17:39

Its the same thing over and over. No communication between their staff to make customer experience better. I told the front it was a surprise cake for my son birthday. Then, the waiter comes to ask out loud if I had to brought a cake. Their customer service really bad. Then they have you share the table with others without notice. It was just a mess and really nothing new anymore

Review №21

2023-09-30 12:46:47

Horrible phone etiquette! Called this location after being hung up on from the Santa Monica location and was called a sir. When I corrected them, they didn’t even apologize. They did not come off as helpful at all and seemed irritated from the moment they picked up the phone! I understand it gets busy cause I work in the food industry too but there’s a such thing as asking someone to politely hold so you can make sure you’re serving your customers/potential customers accordingly!

Review №22

2022-11-28 04:00:17

One of the worst dinner experience I ever had .I arrived in time for my reservation but the table was not ready - so I order a NeGroni cocktial at the Bar - I notice that something was not right so I ask to the bartender if he use Campari in the Negroni and he told me that he was out of Campari so he used Aperol ( that is a totally different product ) 🤦‍♂️🤦‍♂️ that is absolutely not professional. So I asked if I can have a different drink and he let me wait forever to order a new drink -Also for dinner the service was horrible, we wait forever to receive menu and to order drinks and food -The food was not bad .The bathroom was in extremely bad condition -They definitely need to improve everything in that place

Review №23

2023-10-04 13:24:37

We came for my birthday. Our chef, Gus, was very entertaining and made us all laugh. The food was wonderful and all the staff was great.

Review №24

2022-03-24 00:32:44

This place has improved dramatically, it used to be meh but the service and friendly people working here had made a difference. We come here for birthdays (of course) but would have to start coming here more often for regular day as well. :-)

Review №25

2021-03-21 07:58:06

I would have given it 5 stars if they would have told me in advance that my reservation depended on another party...I made a reservation for myself and my daughter @3pm. I got there at 245 and was told Id be seated when it got closer to 3. Well 2 oclock came and I was told I was waiting to see if another party was going to show up. Well 305 came and I asked did you say Im waiting on another party? She said yes so you guys can be seated together and their reservation was at 315. I thought this was ridiculous because theres no use of a reservation if it depends on a reservation with ppl you dont even know, and what if they didnt show? What if the other party didnt want to sit with us? Then what? Does that mean we dont get seated? They really need to figure that out or at least mention it DURING booking so that there are no surprises....other than that, the food was awesome and the service was extraordinary. The Coconut Mojito is sooooo good! Even the non alcoholic drinks were good.

Review №26

2022-03-07 23:59:15

Can never go wrong with a fresh and hot cooked meal! Ive tried everything and I havent been disappointed. Chef made it fun. Gave it 4 stars because parking here is an issue. You can always do valet but even that gets full at times.

Review №27

2019-04-06 18:13:02

Always an interesting and entertaining experience. As a couple, we sat with a family with children and it was magical to watch their faces during the chiefs performance. Even though we had reservations, we still waited 20 minutes to be seated.

Review №28

2021-08-10 19:20:55

You cant just describe Benihana as a restaurant, its an experience.The food is always good, but the magic here is the teppanyaki chef who prepares your meal at the table. Every customer at Benihana has a smile on their face!Ive been going to Benihana for many years, since Rocky opened a beautiful restaurant on Miami Beach. The key to their success is consistently. The food, the service and preparation always leads to a great evening out!Perfect for date night and celebrations.

Review №29

2023-08-04 22:04:27

I went into the restaurant in April of 2022 to pick up a dinner order through Uber eats that my wife ordered for us. When I arrived at the restaurant, I was immediately ignored by the employees in the front and made to wait over at least 5 minutes before being helped. Once helped, I was told that my order was already picked up, which wasnt possible, being that I had just clicked on the, slide to pickup button, only a minute before entering the restaurant. I was then discriminated against by the manager because he accused me of lying about placing an order because they mistakenly gave away my order to someone else. I was at the restaurant for over an hour trying to prove to them that i paid for my order before they finally replaced my food, which my family and I didnt enjoy. Im writing this review a year later because my wife was negotiating with benihanas legal department for months for some type of compensation, but for some reason, they stopped communicating with us. Ive already sought legal representation as I have given them ample time and opportunity to settle this matter out of court.

Review №30

2023-07-18 16:52:43

Our server ruined it for me tbh.. he was rubbing his eyes and nose several times when he first sat us down. I had a few eyelashes on my plate. Yep not lying lol. It was gross. He seemed clueless and rude. Rushing us, barely speaking up we couldnt understand his gibberish most of the time. Our chef was even worse. NOT one smile. No personality. He was awful. Asked for salt for my daughter and he shrugged and tossed it to her. We were placed in the very back corner with ice cold A/C blowing on us from above and under the table. It warmed up a little once they started cooking but we didnt wanna move because the middle of the restaurant was a super hot dungeon. Was not enjoyable and would not recommend it. Their sauces are like water. Compared to Japanese village in canada they are disgusting lol. We had so much wasabi in our creamy one the kids couldnt even eat it. Yuck

Review №31

2022-07-11 03:59:56

We had a good experience here. The staff members were really cool. The bathrooms needed tending to but overall it was a good experience

Review №32

2022-12-27 08:26:54

Sometimes it’s a hit or miss, definitely do not come around closing time. The best Cheff is definitely Arturo service is ok but most of the time we have dirty dishes and poor service.

Review №33

2023-09-01 16:12:45

Great place. Great food. The only thing is it is very noisy, so do not expect to be able to talk to everyone on the table. Mostly to whoever is beside you.

Review №34

2023-07-15 15:29:07

Food and service was great. Specialty drinks were not so good. The restaurant was super uncomfortable. It was very hot. No A.C. and the temperature outside was 90 degrees. Made the experience of Bennihanna very poor.

Review №35

2023-05-19 04:30:49

The chef was nice. The waitress was bad. We were seated at a dirty table then sent back to the lobby until they cleaned it again. The portions have become so small for the price and they don’t even have green tea ice cream anymore.

Review №36

2021-06-07 19:43:07

This place never disappoints! The food is amazing, the service is great, and the atmosphere is something to look forward to! Great place for a date night, special occasion, family night, or just craving a really good meal!

Review №37

2022-10-27 19:17:43

We were sitting down over 1 hour no Cook in front of us we ask the manager 3 times whats going on in his response was this is totally normal go have a seat. Then worker comes out of a kitchen Tattoos all over her face and starts Throwing gangs to another employee and she starts performing hand dancing this was so embarrassing because This was supposed to be A dinner after a long day in the office with the attorneys .william was the manager on duty shame on him because it was clear he didnt care about the service at all

Review №38

2023-04-21 22:24:07

Birthday celebration for my lady...First time visit for 6 year old grandson. He was amazed and enjoyed the show the chef performed.Its always an exciting experience!!Drink service and check presentation was a bit lacking and slow, otherwise very good visit.

Review №39

2018-03-31 01:30:36

Entertaining and yummy. They have a happy hour too by the bar from 4 to 7. Sang me happy birthday. The sushi was awesome

Review №40

2023-08-03 05:18:20

We paid for ice cream and hot tea, the server lied to us and said they were out but we still had to pay. Then the table next to us got ice cream. Dont come here.

Review №41

2022-06-11 10:40:55

The experience overall is good. Great service. The chefs who prepare your food are incredibly talented, charming and really engage with you making sure you have an enjoyable experience. That being said the food itself is just ok. Kinda expensive too.

Review №42

2023-05-18 22:20:52

I enjoyed the interaction with the server and the cook. I dont remeber his name but he was a young kid that was supplying the forks and dishes and ordering our drinks, I thou7ght he was the cook until the cook came out. The cook was very entertaining and influenced me to try the onion soup i also sat to the side. Great service the cook and server had us feeling comfortable being at the table with 2 atrangers that we end up socializing about the food .

Review №43

2022-02-25 21:58:42

Took my daughter out for her 13th birthday and Benihana Encino is always a special place for kids! The chef presentation is fun and the food is well prepared and delicious! They sang Happy Birthday to my daughter and she now says Benihana is her favorite place! Thank you so much!😍🙏🎂🎁

Review №44

2023-07-30 20:59:10

It was really good. I ordered that steak dinner all the way at the bottom of the menu. It’s the best one.

Review №45

2022-10-22 22:39:06

Very dirty place the stuff is very mean and be carefully when you get the food cause you can find hair like me in the food. They didn’t even apologized. Will never come back.

Review №46

2023-08-09 17:18:03

ALWAYS great food and decent service. It was pretty busy so it was understandable. Great cef Tony as well!

Review №47

2023-08-29 18:27:38

Been coming here since I was little and they never disappoint! I always get the filet and a strawberry ramune. Fried rice always hits the spot! Tip: you can order 2 fried rice 😉

Review №48

2023-03-26 06:18:21

Jessie our chef was incredible, big props, he pays attention and cooks well hes clearly passionate about his work and delights in the customers joy in his performance and meals.Only lack of full five stars here is for the 40 minute wait after our reservation at 9, which they seemed to essentially ignore since our last two members of the party were walking down the road? They need everyone or else they ignore you. So anyways, either dont bother reserving if you arent earlier than your said time, or just dont trust their reservations in general if they seem busy :)Love ya Jessie!

Review №49

2023-07-11 16:23:23

Parking at site too pricey. Cleanliness questioned. Service ok. Price and quality dont matchToo loud. Server in a hurry. Attention nor shown to all persons in party.

Review №50

2022-04-12 17:39:06

We had a great time celebrating my daughters birthday on Sunday. The amazing staff treated us like 🌟

Review №51

2022-05-24 14:49:00

Nice ambience, funny, creative and competent chef, had a really good time.

Review №52

2019-05-15 23:59:07

1st time coming here it was a great experience. I like the food and the margaritas. They treat us great.

Review №53

2021-03-28 04:20:34

Show was first rate, service was great, food was cooked perfectly, definitely recommend this place for anyone that likes hibachi

Review №54

2018-07-22 05:12:17

You need a reservation for this place. I came with a group of 3 and waited 50 minutes for a table. Ones we were seated we had to wait another 45 minutes for the chef to come and cook..... 🤦🏻‍♂️ all this waiting is not worth it.

Review №55

2023-06-18 03:22:37

Great service but the food was burnt. I had to tell the cook to stop cooking the filet mignon so I get it the way I ordered, Medium. If I hadnt stopped the cook, the expensive meat was going to burn like the cook burnt the chicken.

Review №56

2022-02-26 22:22:31

Covid restricted. You must have proof vaccination and ID to enter. Great food and times.

Review №57

2018-06-07 07:14:42

We like teppenyaki dining at other restaurants but we came to Benihana for the first time to celebrate my birthday with my family. It was tough to get reservations at 6:30 time frame but they had an opening for five of us at 4:30 and we didnt mind an early dinner. The place filled up quickly.Our chef wasnt as funny as the other chef at the station next to us but he was still good, at least he made the onion volcano and made our steaks, colossal shrimp, and fried rice very yummy. Sushi was also delicious. Hot sake and Kirin beer all good. The edemame appetizer was plain, Ive had them at other places where they add garlic, so this appetizer was just ok.Service was prompt, our server brought us our drinks quickly and even took our photo and gave us a postcard before we left. He also indulged us in taking a photo with my cell phone although Im sure he was very busy. They gave me a green tea ice cream for my birthday and sang Happy birthday which is sweet of them. There was no street parking so we valet which costs $4 plus tip if you want to add that. Overall I recommend this restaurant for good food and a fun experience. Make reservations ahead of time.

Review №58

2022-01-23 04:25:23

Everything was great. We tried the steak of course, with the 6-item menu and the cut was great.

Review №59

2022-08-09 17:32:04

Enjoyed the table show and food plus good company. A bit pricey for lunch but not a place one would frequent

Review №60

2023-06-22 04:38:19

Today is the second time our server was Nattawat and we had the worst experience ever. He is ruthless . He never checked on us. Everyone in our table were very dissatisfied with his services. If we go back we don’t want him as our server. He needs customer service training ASAP!!!

Review №61

2021-12-16 22:44:41

If you havent experienced Benihana you are missing out on a special night out! It is performance art combined with a great meal of mixed vegetables and meat combination cooked in front of you. Great place for birthdays! 🎂

Review №62

2019-12-20 22:11:21

I just dined here on my birthday 12/08/2019. Its always an awesome experience! I love the atmosphere and also the chiefs! Its a valet parking thing, so make sure you have $5.50 for them. We like to arive about an hour early and have some drinks at the bar before dinner. The bartenders are friendly and pour generously! Ill be there again next year!

Review №63

2023-04-26 13:03:50

Chef Arturo was great. Food was well prepared and tasty.

Review №64

2019-03-13 19:20:52

We had made a reservation for a party of 7 and it still took us around half an hour to get a table and another half hour to get a chef over to our table. We were treated to some free edamame for our wait so it wasnt all bad. Food is prepared right in front of you at your request and is very good but this place can be a little pricey but overall worth it.

Review №65

2023-04-20 14:15:18

We love going to Benihana with the family. The show and food are always a favorite.

Review №66

2023-02-07 00:35:08

If you are desirous of having a pleasant evening dinner, expecting to be seated relatively close to your reservation time (which you made 2 days in advance), with reasonably timely service, no chance you’ll find it at this restaurant. Went to the Encino location for the first and last time, yesterday 2-5-23.My wife and I had reservations at 7:00 p.m. with 2 kids under the age of 5. We were not seated until 7:35 p.m. despite the fact that I had called ahead and confirmed, letting them know that I had small children. The same shameful service continued and got worse without any effort from anyone other than the server and chef (who were both great), including the so-called manager to remedy the situation.And, it wasn’t just us. Bunch of groups were waiting more than 30-minutes past their respective reservation times, including the family we shared a table with. With all that waiting, we all got talking.I browsed through other reviews of this place after writing mine (hence the edit). Many have similar and worse complaints.Consider spending your hard-earned money elsewhere.

Review №67

2023-04-24 00:29:27

Food was good but I had a bad server name Maximillo. He was rude to me. He didn’t ask me if I needed anything or if I’m done w my food so he can remove my dishes to make space on the table. The only service I got from him was when I ordered food and a beverage. However, he acknowledged and interacted with the rest of the customers for everything else. He didn’t even ask if I’m ready for the bill. So my experience was unpleasant for my first time there on my birthday.

Review №68

2023-04-25 06:58:02

Our chef was the best! Funny, entertaining and engaging. He was even able to ignore the two people at our table who didnt look at him once and were just there to eat. The food was great! The seating and structure in the beginning was kinda confusing, though.

Review №69

2023-03-11 05:40:37

First of all thank you so much for your amazing food, with a side of an amazing staff. You treated my party with the upmost respect. I had a delightful time at your establishment. Most of all, the cherry on top, was the outstanding waiter Miss Taylor Schori! Apart from her dazzling charm, she treated my party with the utmost respect and was able to give great food recommendations due to her “experience”. She also informed my kid, who is currently learning about the earth, about cool earth facts to entertain my little boy.Thank you so much and I will definitely be attending this restaurant in the near future!Sincerely,Cameron Flint

Review №70

2022-10-23 12:19:52

I made reservations and waited 6 minutes to be seated that was pretty cool. The chef was cool and very friendly. The only thing I didnt agree with is the table and chair set ups... Way too close to each other and the chairs belonged to two different separate tables. not enough space to walk comfortably. Plus I believe is not ideal In case a big emergency and customers needed to exit at the same time we would all trip or fall. Im sure. Food was good.

Review №71

2023-08-02 18:14:43

Drinks werent to great for the price got a hot margarita and had to get ice for it.Did not taste like a pear pricker margarita at all.

Review №72

2022-08-05 02:43:39

Came here with the family for my birthday. Made a reservation online a week prior and had to wait for my whole party to be seated. Pretty standard affair.The service staff was super friendly and accommodating. They were very patient with my parents, who doesnt speak English and were courteous and attentive the entire time. The chef was ver skilled with the spatula and knife work. The waiter asked if three was a special occasion and everyone who came to the table after always said happy birthday. Glasses were never empty and the food was delicious right off the grill. It was a very enjoyable birthday dinner.

Review №73

2019-02-14 23:23:03

Always a joy go to Benihana despite the location. When you come here you can count on getting piping hot food full with flavor. Ps they have a tofu option for my vegan/vegetarian people. I barely found this out so you’re welcome. The only thing is that it’s cooked on the same grill as the meat but I’m sure they might be able to clean a section off to cook it first. Nonetheless it’s very delicious. You can pick which sauce it’s cooked with. I chose chili and teriyaki. It was scrumptious. Also I never think of Benihana as a place to grab drinks but boy was I wrong. I got a pina colada and boy was it tasty. They definitely didn’t forget to put the alcohol.. that’s for sure.

Review №74

2023-09-06 19:39:53

I was disappointed they didn’t have a few of my items I ordered which is ok it happens but they also forgot my sauce on side won’t be going back

Review №75

2019-03-03 18:08:01

The service was awesome, I recommend to make a reservation before you visit Benihana Encino, cause if not it can be a nightmare the waiting time. The only complaint I have is that I was seated on a table, that I have to move everytime they wanted to pass with the food carts.

Review №76

2021-11-25 00:22:04

Great ShowExcellent FoodWonderful Party Restaurant

Review №77

2023-03-15 12:54:24

Do not order take out from this Benihana. I ordered take out and the food looked like someone’s leftovers. When I called to advise the manager he never followed up on my complaint. I paid over 150 for cold gross food. I had to do a-lot of legwork to get my money back.

Review №78

2022-09-27 21:48:27

Food was great and so was service. There is valet parking.

Review №79

2023-02-07 22:02:43

What youre paying for is the atmosphere and the hard work of the chefs who put on a show. But the food itself is not worth it by any means. Had the fillet mignon and it was bland, and so were all the veggies. Another annoying part is waitng for your food, they cook the veggies first then meats but by the time the meat is done the rest of your plate is cold. Cool one time experience, wont be back again.

Review №80

2023-02-17 16:09:07

We went in Encino to visit family and they bring us in this restaurant. The chef made a realy good job, the food was awesome and the service very efficient. We had a great dinner but my only negative point is that you feel that youre in a hurry to eat and go to make the place for the next ones ... We are coming from Europe and were not used to that

Review №81

2022-09-20 14:08:50

I had a reservation so we didnt have to wait long for me table. The service felt rushed. I guess because the restaurant was crowded with birthday celebrations. The food was good. One of my guests lost his wallet which was turned in at the front desk by another visitor. It took the a waiter and 4 waitresses over 20 minutes to retrieve the wallet.

Review №82

2022-09-17 03:41:06

The experience was awesome, the service was cool and fast and the food was just okay. Its a bit over priced for what theyre offering. The womens bathroom needs an upgrade and more toilet paper. Valet service was also overpriced. Its more about the hibachi experience than anything. The kids loved it though. Our 6 course meal and the kids meals came with ice cream and they didnt even bring us our ice cream.

Review №83

2018-05-18 04:54:34

Worst service ever, we’ve been sitting for more then an hour waiting on our food nothing was coming out... Two different party that came right after us, was served before us, till we decided to go talk to the manager then they decide to send a cooker on our table... and one of this waitresses was so disrespectful she didn’t even wanna help at all, even listening to our concern. What a restaurant, they really ruin the birthday party...

Review №84

2023-09-11 20:33:11

Great entertainment and place to meet and mingle with friends and family. Never a dull moment.

Review №85

2023-06-27 15:22:15

Had a great time because we had a great chef and polite people at our table.

Review №86

2018-03-11 16:21:08

Good healthy food. Pretty light on calories. Went on a Sunday with family for lunch. Not too busy at that time. It just takes a while to get going. I guess the cook takes some time to prep. But we were out for the entertainment and company, so not much of a rush anyhow.

Review №87

2023-02-14 03:46:04

Horrible location. 02/13/23 @ 1930: Young Disrespectful female handing out to go orders, gives plenty attitude for no reason to customers. Their to go presentation for the orders is horrible. The sauces you purchase additionally are not even a quarter filled up in the container, they are empty. I just refused the food and got a refund. Very disgusting bathroom too. Avoid this location.

Review №88

2023-07-13 22:18:53

I do not appreciate being rushed to finish my meal. Brought out boxes to box food while eating then started placing dishes while still eating. Been visiting this location for 20 years please do better.

Review №89

2023-06-19 19:13:07

Service was really good but the quality of food has gone down drain. I guess people just go for the show.

Review №90

2022-11-25 23:42:08

Made a reservation and waited over 20 minutes to be seated. I understand that we need to wait for the next table to fill up. It was really cold that day. They sat us in the first table behind the host. There is a wine case between the host and table. There is a gap between the wall and wine case. Every time the main door open we got the cold draft on our backs, so it was uncomfortable. They offered to move us to another table but we would have to wait longer. We ended up leaving. I wish they did something to block the cold draft for other guests.

Review №91

2023-01-17 22:45:10

Ordered a delivery order from their website. The order said driver arriving in 5 minutes after 90 minutes from placing the order. Then the order showed up as cancelled. When I called them they said that the order was cancelled and I won’t be charged. Sure enough, when I check next week it’s been posted to my card. When I called to ask them about it, they promised to call me back and ghosted me. I called three times and was on wait for 30 minutes. Such a horrific experience dealing with them won’t ever order again. No apology was offered to me. Will be filing chargeback with credit card because they don’t want to refund me.

Review №92

2022-12-30 05:28:01

Its an experience. Honestly, the food is okay. What youre really paying for is the experience. I had the Land n Sea ($39), which is filet mignon and scallop. The scallops were good, the steak was tough. Also had the Shrimp Lovers Roll, it was just as bad as grocery store sushi rolls.The staff was friendly and attentive though.I would say go here once, for the experience.

Review №93

2018-05-07 14:00:43

Brought a friend for her first Benihana experience. Excellent staff, fun chefs, and a real authentic experience. We had the Land n Sea, Samurai Treat, with the Spicy Friend Rice. Expect to eat alot.

Review №94

2017-09-19 02:28:29

A great date night. Had Suma spicy shrimp and lobster sushi roll and the dinner boat. It included salmon, edamame, chicken tempura, soup salad and chicken fried rice

Review №95

2023-03-08 18:54:00

I really love Hibachi! But this place is so disappointing. I actually bought the food off of grubhub, and the rice was so mushy! I would not suggest anyone buy their food off of grubhub. That made me definitely not want to come into the restaurant to eat. I feel like your food should be consistently made even if you chose to not come in!

Review №96

2019-01-22 03:17:37

The Banihana is not efficient. We reserved a table and arrived at the restaurant on time. By the time a waitress arrived at our table to take an order, it is already more than one hour. After the dinner, waited for another 30 minutes before the green tea ice cream arrived. In short, it usually takes 2 1/2 hours to 3 hours for dinner. Waitresses are friendly, so as cooking chef.

Review №97

2022-12-14 19:29:19

This might have been the worst experience i ever had at Benihana. Came here with my bff for his birthday we get seated with two other parties and there was a child under 10 who also had a birthday. The server comes gets our drink orders after waiting 15 mins. Then we do our food order and we wait a hour before getting any service. Naturally we thought the chef at the table in front of us was going to turn around to serve us but instead he didnt. We didnt have any food no soup or salad. The chefs name was Todd he mustve been new he didnt put on any show and had a hard time cracking his eggs. When he tried to do a onion volcano his lighter didnt work and he kept adding oil eventually it caught fire and was outside if the onion and then he proceeded to put this dragon on top so the fire could come out if the mouth but by that time i was scared cuz he didnt seem like he knew what he was doing. The steaks came out and had brown on them. He burnt the fried rice making a heart out of it. The chicken was tough and over cooked. He even forgot to give the lady next to me her serving and had to go back to the kitchen for more. I had to flag the manager down and even after doing so another person at the table wanted to speak to him and he never came. Come to find out our server had put in our order late and his excuse was he was new. The manager did discount the bill 26$ but honestly for this horrible night and service it shouldve been free. We literally only ate cus we were starving and didnt feel like having to wait another hour at another restaurant. Highly disappointed.

Review №98

2022-12-01 20:25:39

Where do I start? The location charges 30-50 per person basically and the building was very aged, with little upkeep going on inside, Wheres the money going if the staff talk about only being paid 18/hr? The hostess was rude and dismissive of our requests and insisted that we sit at a table that was nearly full rather than the table next to it with only 2 people sitting at it. Turns out that wouldnt matter because they only had one chef for both tables. He took his sweet time coming out too, about 20 minutes just sitting there awkwardly next to people who dont want to interact with you. Food was okay at best, being way overpriced and not very special. Overall disappointed with what is talked about as a prestigious place but is instead just a trap for your wallet.

Review №99

2022-08-13 03:28:51

My first time here! Meeting my college professors for dinner. 5 of us, it summed up to almost 250 + tips. Not bad.. the Tappan chef was great & entertaining.I ordered the 5 course steak & chicken, I chose spicy chicken with fried rice.Very good & satisfying!

Review №100

2023-05-24 04:39:19

Terrible service!!!! Waiter forced a tip and took $20 extra dollars!!!! Her name is Ashlee and she is absolutely ruthless!!! She definitely took more than she deserved.

Review №101

2019-02-03 07:54:20

SO GOOD! The staff was friendly and the food was delicious! One of my favorite restaurants ever

Review №102

2023-01-10 05:18:22

They messed up our to-go order and didn’t give us the drinks we paid for. They were out of cups, which is fine, that happens I guess. But, we would’ve been charged for them had i not called. We ordered pork gyoza and they gave us chicken wings, then tried to charge us for those.

Review №103

2022-08-10 13:22:59

I didnt make a reservation and were seated in about 40 min.. not bad. The problem was that our cook seemed that he was new at it and didnt do many of the tricks. This was my daughters first experience here that she can remember and the chef or cook didnt look like if he liked doing the rest did.. My daughter was watching the next table instead of ours

Review №104

2022-11-23 22:11:35

The host Ashley was not very welcoming, I came in with my family on a slower afternoon during a weekday. We had reservations and she made us wait for 5 minutes or more to be sat. She did not smile and treated us as a number and pretty much ignored the fact that we had time constraints. Server was satisfactory but not very receptive. I felt rushed and again just like a number as opposed to a valued customer.

Review №105

2022-05-25 05:17:04

Good service. Made a reservation online and was seated right when I got there. Food and experience was good.

Review №106

2022-11-12 04:56:37

Crowded but food was the best I have had at Benihana in a long time. Had the Hibachi Shrimp and it was excellent. Server forgot my steamed rice and took a while to get drink refills. Less of a show than it used to be but I am sure that was to accommodate the crowd.

Review №107

2022-06-30 22:17:32

Greta was a great server, courteous and accommodating. John was a great table-side chef, funny, engaging, and entertaining. The food was delicious and the staff made sure my allergies were taken into account during service. A wonderful experience.

Review №108

2023-05-28 22:14:03

Why have a phone if you dont answer it?Ive called for multiple days and have NEVER had someone answer the phone to let me make a reservation. Do you expect a party of 9 to just show up and wait forever for seating? Lost business.

Review №109

2022-09-05 00:43:34

This place had NO air-conditioning on Saturday!! Wow!! During a major heat wave too. We had reservations, but when we arrived, I inquired with the lady who checks you in about it and she just blew me off. I asked the General Manager Jason if he could seat us in the back and he said he was working in it. 15 minutes later we ate all sweating profusely. They just really didnt give a hoot about my party of 5 so we departed. I told the lady we were leaving. HORRIBLE CUSTOMER SERVICE 😪I expected a lot more from a restaurant of this caliber. They need to address the problem SOON. Otherwise they will be out of business for the Summer. I heard its been out for a week now.They need to treat their customers with more compassion. I asked if we could just sit in the back to alleviate the plethora of heat and they refused. Geez!

Review №110

2022-05-08 23:33:07

Entertaining dining experience. If youve never experienced it before, its worth a visit.

Review №111

2022-11-30 20:07:35

Went here for My BIRTHDAY Celebration.I ordered the Hibachi shrimp. The chef served the SHRIMP APPETIZER as the last item on the PLATE. She did not have enough shrimp for my meal and had to send the waitress back for more shrimp. I was full from eating rice by the time I got my shrimp. The chefs hands were covered in Tattoos and actually looked dirty. Dont get me wrong, I like tattoos and have many. Hers looked dirty and UNPROFESSIONAL.Leave it to say, It was not a pleasant experience. I took all my shrimp to go...... Next day shrimp sucks!!!!!!! ALSO The restaurant WAS FREEZING . Dont choose this For YOUR BIRTHDAY CELEBRATION, What a waste of MONEY AND MEMORIES !!!!!!

Review №112

2023-11-12 03:32:12

I loved the seafood diabla very good plate.

Review №113

2023-07-26 00:25:26

Not sure what happened to Benihana it used to be amazing and today the beef was grey and putrid for 8 guests not just one. Sad

Review №114

2023-12-09 01:06:10

Arrive early still one of my favorites

Review №115

2018-04-12 05:44:08

Love it, My Favorite Place to Eat. Dinner was so good. Everyone soo Nice, Food was Great and so was the Service

Review №116

2023-01-02 21:36:46

The reservation is a joke. Almost doesnt matter if you have it or not. Managing the parties is very weak too. It was 4 of us. They sent three couples that arrived 30 mintues after us. They could set 4 of us with one of those couples instead of ignoring us. Never come here again

Review №117

2022-09-08 03:54:06

My first time making a review. Been coming here for more than 15 years. In all that time my parents and I had the worst experience ever. AC wasn’t working here and hasn’t been working for the past 3 days since this review. We were sitting in the lobby visually sweating within 100 degree temperatures for more than 15 minutes. There were no fans for the influx of people. When asked for a fan, the receptionist without a care in the world simply disregarded the complaint. We were about to leave until our reservation was called. To my astonishment the 2nd section (out of 3) of the restaurant was empty and significantly cooler than the lobby. Why weren’t we asked to wait there? There is no longer the initiative for costumer satisfaction and care that this location once had. Management could’ve placed a fan for incoming waiting reservations or better yet move the waiting lobby to the 2nd section of the restaurant which was significantly cooler. Staff didn’t even offer a cool glass of water. When I brought this complaint up to the manager, his excuse was “well it’s hot throughout the restaurant.” Seems like the manager lacks the common sense and care to provide a fan or move the lobby to the cooler section of the restaurant. Unfortunately this experience left a sour taste and i will not be coming back to this location. I truly miss the lost attention to costumer satisfaction and care that this location once had.

Review №118

2023-01-18 07:19:13

T ee and Juan were the most amazing hosts and chefs. Made us have the best experience so far. We go 3x a year and this visit will stand out as our favorite. Thank you.

Review №119

2023-10-09 22:13:01

Trash clientele, Trash service, trash atmosphere. Decent food though!

Review №120

2022-09-02 23:03:04

I attended a family birthday here and really want to compliment the chefs and staff for all they do to make the experience incredible! One server who I apologized I think her name is Nially went out of her way to make sure a younger picky eater with our party was well taken care of. She was so forward thinking and kind please give her and everyone who works here a raise I cannot thank you enough!! Everyone who works here makes it the amazing place that it is with delicious food and good big portions! Again I am so blown away by their kindness please reward them they work so incredibly hard!!!

Review №121

2023-05-03 02:27:24

Enjoyable overall but service was not great due in large part to the very large crowd. I’ve never seen so much butter and salt added to food in my life!

Review №122

2022-03-20 05:06:41

Ive been coming here for over 20 years (multiple times a year sometimes) and Im sad to say this was the worst visit Ive ever had. I feel bad for the person I was with and the other 2 parties at my table because they had never been there before. The chef didnt interact with us much or do any tricks other than shining a light on the onion volcano basically. Otherwise she just kept to herself mostly and didnt say much. I dont think she even cooked the vegetables all the way. Things just didnt taste as good as Im used to and I have over 20 visits for reference at minimum.The waiter checked on us like twice and only because we kept calling over the waitress from the table next to us because she was checking on her table frequently. We could never find our waiter till she told him to come over otherwise she would just help us. He gave the birthday people ice cream but didnt ask anybody at the table if they wanted ice cream which is supposed to come with their 6 course meals. Normally, they ask everyone what flavor they want then bring the birthday person ice cream with a candle in it in the flavor they chose. They gave me a flavor I didnt want which feels so wasteful. The people next to us wanted ice cream but had figured that it was only for people with birthdays. They were disappointed when our waiter disappeared again so they couldnt ask for theirs. I asked when theyd be taking the photos but they said the camera wasnt working? Not sure how theres only one camera but thats the first time Ive ever seen that happen. Everyone at the table was celebrating a special occasion so again that really sucks. Ive been there when its busy a ton of times and the experience was fine so I know its not because it was busy. I watched the chefs around us doing tons of fun stuff so Im guessing it was really just our chef. Like I said before, the waitress at the table next to us was very attentive with her table so I think it was just our waiter. We seem to have gotten a really terrible combination of staff members or something. Im so fond of this place so this is extremely disappointing.

Review №123

2023-06-27 00:28:36

A bit overpriced for what you get and the Cooks dont add much to the show as they used to, the food is alright.

Review №124

2023-01-05 21:06:54

The reason for the 3 stars is because the hostess ignored me for 2 mins when I was trying to check-in to my reservation. It would have took 2 seconds to look up and say “I’ll be w you in a minute…” other than that. I always love coming here.

Review №125

2022-10-17 16:44:48

Boy has Bennihana gone down hill.I remember going here years ago, and having a blast. While the food was never spectacular, and its always been overpriced, the quality and service used to be consistent and fairly high.Not sure what the reason was, but the entire experience was a let down.Long wait on the reservation, very Jr Chef that kept messing up. No show to speak of. Somehow got charged for the entire 8 people sitting at my table even though it was just 3 of us and then more than 30 mins to rectify that situation.Do not recommend.

Review №126

2021-06-25 00:39:47

The Best LUNCH EVER!!! OUR CHEF WAS THE BEST! SEASONING GARLIC BUTTER!

Review №127

2022-10-27 15:39:56

We really love this restaurant but the reason for 2 star rating is how cheap they are with the meat distribution. 1 chicken breast was cooked for 6 orders of chicken fried rice. I got one small piece of chicken in my whole bowl of rice. This restaurant in Encino is not the one to go to anymore. Left restaurant still hungry.

Review №128

2022-10-19 04:57:01

This location have seen its better days..desperately needs tremendous updates to the interior. Staff is friendly but cooks are hit or miss, a lot of untrained rookies whose cooking approach might ruin pretty good raw foods 🤔 Try out a different joint to experience the tasty side of this cooking show restaurant

Review №129

2022-01-30 19:11:47

I had a great time it was a fun experience! The chef was very nice, funny and interesting. The food was great and I sure didnt leave hungry! I loved the course meal was worth every penny. The only reason I would give a full 5 stars was because the lady host were not very nice. She seemed like she hated her life working there. Also I went up to the stand to ask where the restroom was and two female hosts were looking down at the computer for awhile not even bother to notice me to say Ill be with you in a minute just ignored me till she was done and raised her head with attitude.

Review №130

2019-03-05 20:30:38

Great place to dine for any occasion. Reservation recommended. Kid friendly. Sing up for a birthday rewards.

Review №131

2018-05-13 16:10:09

Visited with a party of 16! Three birthdays plus Mothers Day! Food is great and the service is very friendly!Great time!!

Review №132

2019-12-27 05:42:59

Long line even when you make a reservation!!! Not clean stuff was at the bar with my wife and saw how all workers touch food and drinks with their bare hands🙄🤬

Review №133

2022-07-28 04:52:44

We’ve been going to this Benihanas for literally decades and it never disappoints (except for during the first Covid wave and shut down when there was no indoor dining…it was horrendous)—but this particular visit was extra special. Our chef, John was seriously the best chef we’ve had since we began dining here. It was so evident that he cared deeply about how the food was presented and that the flavor was exceptional. Everything was cooked perfectly and absolutely delicious!

Review №134

2022-05-19 18:38:36

As always, good food and your regular show. Chef was very attentive and took good care of us.. The venue is getting old and it feels lik it is time to upgrade.. My only complaint would be that the tables settings are a bit crammed. The layout of 2, 4,2 makes sense but existing tales are too tight. Regardless Would recommend and plan to go again.

Review №135

2021-05-13 07:02:13

Was very good. The chef was quite talented and put on a great show. I ordered my steak rare (the only other choice is ruined), and it was perfect.The only slight negative was the soup. Its usually very tasty, but this was more like warm water.

Review №136

2022-06-05 03:38:32

We had Greta as our server and she wasn’t good. The chef Peter was great either. I’m not going back to this Benihana. They need to hire more people and not over book reservations if they can’t handle the capacity.

Review №137

2022-04-18 06:07:55

Today we had Tony. 7pm dinner reservations.Tony didnt do any show even though the other family tipped him in advance.Tony did have some Just good cooking as far as flavor.However soon after I got home me and my wife started feeling sick. Rant straight to the toilet both her and me. Stomach is growling very loudly and we arent feeling that good. Kids didnt eat the same things we did.We had filet, scallop and fried rice. Wish I could pin point what was the culprit but if I had to guess I would say it was the fried rice.Another family sat next to us their fried was was cooked longer because they requested it so. So maybe they wont have the same issue we did.They had lobster and steak and chicken and shrimp.We all had steak some shrimp and scallops.On the next table Hunter was doing a family of 8. He put on a big show foe his guests.I want to rate it higher but feeling sick is not cool. The show well...I guess our chef was just tired.I would have given it 4 stars if I wasnt feeling ill and 5 if Tony had done a show.

Review №138

2021-08-24 06:55:10

The worst place in the world. This manager cannot manage this place. Just doing nothing. I was ordering my lunch and they changed the price in front of me and cant do nothing about it.

Review №139

2023-04-03 09:03:49

The hostess was rhude people who work there are walking around looking miserable no one smiles and acknowledges you as a customer, sat at the table for 20 min before a waiter even came to help us no one acknowledges you as a customer the restaurant was dirty and dusty (especially their wine case at the front of the restaurant) the portions are very small not worth the price my mother and I paid $80 for two people with no alcoholic beverages and we still were not full had to go get something else to eat afterwardsTried to use $30 birthday coupon but they dont let u know until the last minute that u can only use Monday through Thursdays and only at dinner time when u order certain thingsNOT WORTH THE MONEY Im glad I tried it but I will never go here again

Review №140

2018-11-07 13:41:38

Just an all around amazing experience with the most delicious food ever...

Review №141

2022-02-24 19:11:45

It was delicious. However, please be hungry and order the traditional steak and lobster and chicken dishes. That is what theyre known for. Also everyone is seated together. It is fun and lively. Bring your happy and sociable attitude. Thank you Benihanas for a delicious and fun time!

Review №142

2023-07-04 02:59:56

Lazy employees with attitudeDidnt make it DOUBLE BAGED and my food was dropped because they made it very messy

Review №143

2022-07-16 19:02:36

Diners beware! Literally the worst dining experience of my life. They didnt honor my reservation made me wait three hours four a table. We waiting by the bar with appetizers and drinks for an.hour and a half. My chef was clearly tired disheveled and coughing. Didnt get my steamed rice til the meal was done and the lobster was sub par. Do not waste your money at this location.ill try another but this was such a disappointment go to the place next door!!

Review №144

2019-11-17 06:55:11

My experience was amazing, everything with food was the best and drinks were great. If you dont mind spending this for you...

Review №145

2022-07-11 05:10:45

We had family dinner at Benihanas tonight and had a great time. Greta was our server, she was friendly, very efficient and did an excellent job with our group. Tony was our chef and everything was delicious! My nephews favorite part was the onion dragon laser light show. It was a great night!

Review №146

2022-11-14 06:14:31

Their hostesses sometimes can leave something to be desired, but their food, servers, and chefs are the real stars of the show. I hope everyone has the privilege to be served by Hunter the chef, he is truly incredible.

Review №147

2021-10-08 19:46:45

Food was delicious and the chef was funny and interactive. How ever the manager there should be fired! I made our reservations 1 month prior. We show up and had to wait 25 minutes, finally get called for our table but had to be cleaned so we were asked to wait after taking us to the wrong table. As we are waiting the manager gives our table away right in front of me... i asked why he was giving my table away when he shoved his hand in my face stating it wasnt my table and had to sit these people that were white because they had a reservation. I told him i had a reservation and was here on time. I explained that we had been called and he still said no thats not your table and proceeded to sit others before us. When the person who had originally called us came back i asked her and she couldnt believe he had given our table away. The manager proceeded to talk bad to us about the girl who was going to seat us who was also right in front of us. He didnt believe i had a reservation after looking me up and down. I figured it was because we were covered in tattoos and Hispanic but Im leaving it as horrible customer service for a manager!

Review №148

2022-09-12 05:01:15

We had a awesome time here! The food is delicious, clean inviroment and super service by the staff, when you visit this place make shure you request the chef juanito..you will have lots of fun wile hes preparing your plates,awesome sense of humor and super courteous not to mention the delicious plates he makes.you will not be disappointed,.thanks

Review №149

2017-09-27 07:52:44

Benihana has been our b-day dinner place for a long time. Prekids, during our dating days in the late 90s started out in Beverly Hills and when they closed that location. Encino has been our home for b-day celebrations... Great food, great entertaining chef and b-day person gets a free meal... Nice!!!

Review №150

2023-03-29 04:23:13

The food is always great. The service is mehhhhh but I love the food here so much I overlook the basic service.

Review №151

2022-08-04 04:05:47

This isn’t the place that it used to be. The carpets look like they haven’t been vacuumed in weeks or years. The food is somewhat bland. The bathrooms are equivalent to something you would see at a gas station. The table they sat us at was close to some door that every time they opened it, it wreaked of week old garbage. I won’t be coming back to this establishment. 2 stars because my kids enjoyed the show.

Review №152

2023-01-10 06:38:41

This was not my first rodeo at Benihana, but it was my first time experiencing their hibachi magic via Uber Eats. The food was as delicious as ever, but the service left something to be desired. Imagine my disappointment when I discovered that one of the appetizers was missing from my order, with no explanation or apology. But alas, I forged ahead, feasting on the generous portions of classic Benihana fare. In the end, the flavors won out and I was left satisfied, if not a little hangry from the lack of appetizers. All in all, Benihanas hibachi offering on Uber Eats is a tasty choice, just make sure to double check your order before digging in.

Review №153

2022-04-04 06:32:51

The dressing was not the best and the dip they only have two options. Where the second option is the dressing which tasted so bland. The seafood doesnt taste fresh the lobster for some reason they only gave me half of it. I was expecting for a whole one. The veggies is not same as other Teppan places where they serve carrots, zucchini mushrooms and onions. Totally not empress with this place and definitely not going back.

Review №154

2022-04-29 13:20:24

Havent been here since the 90s. Nothing has changed, the food is still amazing the drinks r still delicious & the staff that work there r super nice &they make it a point to get ur orders right! Love love love this place!!!

Review №155

2022-07-22 03:22:28

I ordered through uber eats for pick up and when I received the message that it was ready I headed over there only to find a takeout stand host who was unsympathetic and chewing food herself. The order came up as ready through the uber app but when I arrived in person they had nothing for me but a sorry. I guess they have enough grubby greedy customers and employees to make their bottom line and they dont care if they ate your food. The manager never bothered even to appologize or see me, a customer who spent $100 on takeout. You can screw yourself!

Review №156

2022-11-26 23:50:54

Expensive but nice treat for the kids$240 with tip for 4 people

Review №157

2022-09-16 02:57:40

Yet another birthday party. October is big in our family. 12 people, a private area. The service was good and attentive. The manager was very helpful planing the party. The food was very good. One glitch...someone turned off 2 pots and it took a long time for them to warm up to cook the entrees.

Review №158

2022-12-14 21:26:14

Great service and delicious meal

Review №159

2022-03-29 02:01:57

Horrible staff. took our reservation by phone outside. when we walked in, the front desk lady and boy (amir) says we dont have reservations. rudely implies we are lying. then he tells me the two of them are the only two working here when you can see 30 employees walking around. fails to make and make attempts to work this out. he says he is the manager. not to be a karen. but this place sucks. havent been in 20 years. gone down hill.

Review №160

2020-03-26 23:30:12

This place has great food and an overall great experience. We love the splash n meadow, Chicken Fried Rice, and the ginger sauce.They also have great costumer solving skills.We ordered online, received the wrong order through delivery but Mike helped make everything right and really took care of us. Thank you Mike!We will definitely be ordering again!

Review №161

2022-08-03 07:47:18

I cooked in a walk the dog with an egg he made a volcano smoke it was really really nice out of the onions the food was delicious oh yes havent been there in a long long long time I went once and it was beautiful and it still is had a great time for my birthday

Review №162

2020-02-06 19:14:55

Took my son here for his birthday.The entire experience was Amazing!! to the bartender, who was very knowledgeable about both food And drinks, to the server John and the chef Jose, who really made our day special. I cant say enough good things about this place.There were 5 of us. We sat at the grill. Dining room seating is also available. One of us got sushi, I got a meal from the kitchen, and 3 of us got food cooked at the table. We all loved our food! I got the shrimp with white rice, mixed veggies, salad with edamame for an appetizer, which was the best Ive ever had.Jose and John were absolutely fabulous, they were very entertaining with jokes and smiles.They brought out ice cream for the birthday.Thanks guys!

Review №163

2021-06-24 02:45:08

Thinking back to this experience I previously gave it a better rating than it actually deserved. First time going and why the hell doesnt this place seat you individually with the people you go with ... So yes might have to do with me being antisocial but I dont wanna eat with strangers. Although the food was good the guy that made the food was wack!

Review №164

2019-11-24 23:04:05

The food was great I really enjoyed my experience. What made it even more spectacular was our waiter a young man named Jefferey. My kids enjoyed him, my husband and I adored him. When ever I come back I will most definitely request his section... the best service I ever had

Review №165

2023-01-22 07:49:11

Wow wow wow horrible the place was packed dirty no service. The food was not great not good but whatever never again would I go there lets just say I had to go get my own napkins and fork lol

Review №166

2023-05-13 21:28:25

Food is amazing as usual.... our waitress was awesome

Review №167

2022-05-17 12:31:06

We decided to order through Postmates for their sushi I figured it would be really really good I paid about $53 for two rolls one lobster roll and some other role I never heard of. The quality of the lobster and roll and roll was terrible warm tasted Super Duper fishy which usually means it’s old and the spicy roll was saved by the spicy topping we took the topping off and fried a piece of the raw and it was terrible once again I thought by ordering from Benihana And paying a little more we would get premium sushi what a rip off

Review №168

2020-02-10 22:34:40

When you come to this place you better have an appetite otherwise its really not worth it.I enjoyed my meal and it was really happy to see the use of oil over butter on the grill.Remember to come fully dressed with a smile as this type of dining atmosphere is much better enjoyed when all members of the table are sociable and more interested and watching the chef than they are in scrolling on their phones.

Review №169

2019-06-16 07:31:13

Good food. Our chef I think was drunk cause he kept dropping the spatulas and was giving all my shrimp to the other party at our table and not me. I was only person who ordered shrimp at the table and I ordered all shrimp and of course they didnt pay for it. I think he realized when he tried giving us chicken and beef and we said no thank you, we only ordered the shrimp. It was a nice birthday, none the less. Great food. Not bad on pricing.

Review №170

2023-10-16 02:57:38

This place has gone down hill its okay not like it was over priced

Review №171

2021-10-06 21:11:06

We did not eventually eat there. Review is on the service. We went in and ask for a table for 4. The host said it will be around 20 min wait. We left phone number to call us when ready. Came back after 40 min waiting outside. No call. Told us to wait few min.After full hour of wait we were shown to a table. I took my girl to the restrooms and come back to stranger couple sitting on the same table. Zero distance - and put their bags on my chair.This is unacceptable on our covid days.On general you should be told you are waiting to be seated with strangers!We left the place. Really disappointed as I was waiting to come to this restaurant which I really liked last time we visit the US.

Review №172

2020-02-17 00:30:53

I really enjoyed my experience dining here. We were there for my mothers birthday and they went above and beyond. The waitress Alexander was great! She was kind and cater to our needs. Great place to dine with family,friends, or a significant other.

Review №173

2022-12-22 01:29:33

Its one of those places where you go once in a great while. It is fun to watch them cook in front of you. We celebrated a friends birthday there.

Review №174

2020-06-16 04:05:50

The food was excellent thanks to Chef Tony. Too bad he had to cook at an adjacent table die to Covid-19. Always love Benihana.

Review №175

2021-10-03 17:09:06

They messed up our reservation tables, I ordered wild turkey 101 and a dead bug was in my drink from the bottle. Then the bartender have the nerves to get an attitude with me. They have old liquor. But the waitress was great, professional made the night better. The food is over priced the flavor was missing, it wasnt flavorfull that was my first and last time going there.

Review №176

2021-06-18 01:30:55

Came to celebrate my sons graduation and were able to sit all 10 of us together. Staff went above and beyond to accommodate us and chef Christina was superb!! Food was great as always!

Review №177

2018-12-10 01:57:22

Place was packed on Saturday night. The wait staff was nice and accommodating. Everyone from the person at the check in counter, the bar, the hostess, the server, and the cook were incredibly wonderful. The food is good. Unfortunately for me my scallops were ok. Some where cooked well and others were a bit chewy. Some were bland and others were flavorful. It didnt help the cook that we had demanding customers at our table that kept taking his attention every minute to complain and critique, while he was trying his best to serve the other 5 people including myself at the table. I ordered sushi and it was fresh. Overall my rating goes towards the customer service 5 stars, but the experience overall with the needy customers at our table, made my experience at 4 star.

Review №178

2020-02-17 20:31:54

Came here for Valentines Day; apparently so did the rest of the valley. With a reservation we waited over an hour. The biggest problem was that they COMPLETELY overbooked their reservations. The waiting area and bar was standing room only, and it was shoulder to shoulder. Definitely not a comfortable way to spend an hour. The host staff did their best to manage what they could so I would give them five stars.The food was pretty much what I expected, however I guess I dont remember it being so expensive. I understand what goes in to it, and its on me for not price checking in advance, so no big deal there.All in all, for what it was, I personally wouldnt come back. The price just does not match the overall flavor and quality. Youre paying for the show, but even then, its fairly underwhelming.Meh 🤷I guess its not for me.

Review №179

2020-03-15 03:15:36

With a reservation, we still had to wait an additional 30 mins to be seated. Then it was an additional 30 minute before the chef arrived. Everything looked a little run down. The staff did a great job, but it felt like they were run down as well. The overall impression was that the owners just stopped caring. The food was good, minus the excessive addition of garlic butter. I love garlic butter, but theres a limit. They even allowed a non service pet into the restaurant, which wasnt expected in an enclosed restaurant. There was just a lack of overall class to the whole experience.

Review №180

2021-12-23 03:06:36

The chef was ok, but i got seated after pateons that came in after me, i didnt get seated until I went and asked the hostess who was busy having a personal conversation with the management. The grooming policy is lacking as staff was allowed to have their hair down - one of which ended up in my salad. I got my appetizer after my main course and they didnt seem to concerned about the hair .. also the place is a bit run down. Used to be classic now just a shadow of its former glory. Now i know its covid and i appreciate them being open. It just seems that the quality shouldnt be that compromised

Review №181

2023-03-18 01:51:34

Service was superb. The food very tasty. A little on the pricey side but worth it

Review №182

2022-08-03 06:20:55

The food is missing flavors and the restaurant didn’t innovate since the 90’s in my view.The service is nice but the waiter is too busy and the helpers are not happy to work there, from their attitude.

Review №183

2022-09-17 15:40:31

This wad a birthday party for my 3 year old grandson. He loved it especially the onion volcano! The food was great and the service was great!

Review №184

2022-01-28 17:10:44

What can I say about this place that wont be completely negative?! I live close by to this location. Ive come here 3 X in my life, and all I have to say it has not always been the best of experience. I dont really blame the restaurant itself, I blame management! Unfortunately, this Benihanas restaurant, on Ventura Boulevard, is somewhat dingy, claustrophobic and seems as though they havent changed the floors in years! Third times the charm, I guess. My girlfriend had a birthday party here recently, and they just took forever to seat us, and forever to serve us, even though we made reservations. What is the point of making reservations, if you cant enjoy your dinner at the time it was made? It just never seems to fail to accommodate and prepare food on time! It doesnt always have to be on time, but at least no more than an hour please! Even after talking to the manager; I seen three different managers in this place one worse than the other. And it just seems as though, if youre not Jennifer Lopez, you will not be served properly. Im serious! Anyway again this place needs new management that cares about customer satisfaction. Funner chefs, and chefs that understand what youre saying because the last event the chef needed a translator since they didnt really understand English?!! Now thats crazy! More tables, & more tables to sit bigger parties! & theres another eating section where it was kind of empty and because we did not fit in the party tables we asked to be sit on the other side, which was fine with us! But even unoccupied, they still would not accommodate us! So, that did it for me! Never coming to this Benihanas, again!Positive? Bar makes great drinks!-Angry little latina girl

Review №185

2023-02-12 08:02:53

Food was good. Service took too long. They took way entirely too long and one of the orders was wrong. And their systems were freezing

Review №186

2022-10-07 07:36:35

Great food, wonderful atmosphere. One of my all time favorite restaurants ! They no longer include scallops as a free addition to ur steak entrée but I always get a side order as part of my order. Bottom line, FANTASTIC FOOD!

Review №187

2018-07-20 06:04:37

The food was really good and our chef was fun and entertaining, but the hostess and waitress were awful. The hostess had a bad attitude and couldnt say anything with a smile. Im sure its stressful to work there but her attitude set a really bad tone. Then our server was completely inattentive. I barely saw her. Took ages for her to bring the drinks. After our meal it took 30 minutes to get the check and leave. Really ruined the experience of what should otherwise be a fun time. They really need to get some people working there with some hustle and proper attitudes. I dont know if they just dont pay them enough or what the deal is. I wish I could give 3 stars because our chef and the bartenders were great but sitting there for ages trying to get out of there ruined my evening.

Review №188

2020-01-11 21:33:56

Very nice, great food. The chefs shows is cool also.

Review №189

2022-04-09 18:25:00

Best known for the shows they out on while cooking and the food is amazing. I went 4 days ago and have been craving more its that good. Its not that pricey if you really think about it.

Review №190

2021-03-24 18:57:01

We came here last Thursday. They sat people across from each other if it was different parties. The food was delicious! The service was great, and always kept coming back to check if we needed anything. I had missed the dining expenses here.

Review №191

2020-01-02 02:07:37

Food is always good, and the chefs are impressive! I was somewhat disappointed in the other waiters/waitresses. It was hard to get dishes picked up once finished, and it was almost impossible to order another drink from the bar. Nobody ever came back to check on you.

Review №192

2020-02-28 22:28:52

The food was really good but it was a day after Valentines day and even with reservations that was at 6:30 PM, we ended up being seated till 9:00 PM than they sat us around the cooks table with too many people and barely had enough room to move bumping elbows with strangers. Still had to wait 30 minutes for the cook to start cooking in total we had to wait 3 hours with a reservation. So if youre ready to be cramped with strangers and wait about 3 hours till you actually get some food in you than go ahead, be their guest. 3 stars for food and none for comfort or fast service.

Review №193

2019-02-09 08:37:28

Great food and the cooking in front of you is a nice, entertaining touch, although if you want to keep up a conversation with your dinner company it can be a bit distracting. The service was very attentive and friendly and the pricing for the amount of fresh food you get is fair. What sadly really bothered me and my whole party was a cold, persistent draft that seemed to be everywhere in the restaurant. I had to sit with my jacket on half of the time, because the staff couldnt turn it off. Im sure thats no biggie in the summer but it was really uncomfortable this time of year.

Review №194

2020-08-30 21:06:23

Ordered curbside for family of six to keep up the tradition of eating at this restaurant for birthdays. It was a disappointment this time ordering. We ordered rice as a side for 3 of us, since it’s our favorite and the container wasn’t even half full for any of the six plus three extra containers. The rice had no flavor, chicken was bland, and was a waste of money. The two dishes that were chicken weren’t even fully cooked, the chicken was rubbery and still raw in the middle. The soups spilled into the bag the moment we got in the car. The vegetables were soggy from the very beginning. The steak dishes were chewy and undercooked for what was asked in the menu options. A complete disappointment for a family that has been going to the restaurant for over seven years.

Review №195

2022-01-28 04:28:53

Acceptable food at acceptable prices with a show. Average dinner prices are at $35. Some guys do it well and some dont. If you feel the need to see a show, go for it. $5.5 for dinner valet parking.

Review №196

2022-02-15 01:26:07

These idiots had us wait at the bar for 1 1/2 hour paid for parking paid for drinks and then we sat at our table they tell us to show proof of vaccination or leave, never mentioned anything in the beginning otherwise we wouldn’t have waited all that time I was furious I wanted to knock somebody out for being so stupid. Don’t ever go there, they make you feel you are surrounded with stupid, retarted people. We had to leave going next door to a fabulous Persian restaurant name Sadat . The employees are definitely retarted

Review №197

2019-06-09 01:22:00

It was and unfortunate bad experience. We went to the restaurant with the normal expectation to celebrate a birthday. The server was rude and abrupt. Forgot some of the orders, look like she was upset all the time, brought dirty napkins and didnt return to pick up dirty plates. In addition, she brought the check before offering the ice cream that, by the way, was included in the price of the food that we ordered. At the end took the credit card and we have to look for her because we waited over 20 minutes. She blamed the manager.To be fair the cook made an effort to entertained and please us and the other party that was on the same table. The server forgot the rice brought it after she notice that the cook has to go to the kitchen to get it. She didnt apologize and had a rude attitude.The food was just okay, for the price that we have to pay and the terrible service.I dont recommend this restaurant at all.

Review №198

2023-05-18 08:21:07

Nice atmosphere, definitely a family & friends hangout area. I’ll definitely go back.

Review №199

2019-01-10 06:10:28

So the chef did a great job cooking the food and putting on a show. The food was good and had good taste.The server was not that good at all. He forgot about waters, forks, Rice, and a plate. Not sure if he was new but should of been better.Was seated at 7:15, and left at 9:30.