Best Western Plus Country Park Hotel in Tehachapi
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Hotel
Location on the map
Tehachapi, Kern County, California, US
Phone: +1 661-823-1800
Site: https://bestwestern.com/en_U...
Edit info
Site: https://bestwestern.com/en_U...
Opening hours
- Monday:
- Tuesday:
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- Sunday:
Total reviews rating 4.2
198 Reviews for Best Western Plus Country Park Hotel 2024:
Review №1
2023-08-04 16:14:51Clean and spacious rooms. Hot breakfast and very nice workout room that includes a sauna. Although we did not have time to try it out.I was impressed by the gentleman working at the counter on the night shift. When we arrive at 11:30pm he suggested we choose the third floor instead of the first floor once the water pipes make a lot of noise. This small bit of info afforded us a much better sleep!I loved the bathrooms which were far more spacious than the average hotel, with a sink in the room and bathroom and a semi private space for the toilet in the bathroom.Overall a great location for anyone looking to stay over!
Review №2
2023-12-09 14:09:54The rooms are spacious and comfortable. Front desk is so so. Breakfast schedule is unlike other Best Western. Stayed here multiple times and every time, the breakfast was not available.Rooms are a bit pricey.
Review №3
2023-07-10 17:54:16Unauthorized charges and no breakdown.After speaking with the manager and being turned away, I’ve decided to write a review.We stayed for two nights to visit family and enjoy the local festivities. The room, pool, and breakfast were as expected for the price. The front desk on the other hand wasn’t much to be admired, seeing how they were not friendly and untrained. Upon check in I was prompted to pay an amount not already agreed upon. I inform the young lady and she updates the amount and we move on. This should have been the first red flag.The same young lady was at the counter when I checked out. I made the mistake of not getting a receipt when I checked out. I had already seen on my credit card balance the amount that was to be charged and assumed all was well.Two days later I notice a charge for 145 dollars. Unclear what this charge is I call the hotel. I simply Request a breakdown of the charges from my stay. The second time I call after being told a manger would return my call, the manager interrupts me and rudely says I should have asked for one at checkout. (Clearly I should have.)I’m writing the review because I feel the hotel knows they’re in the wrong or has some shady tendencies, but won’t work with me to resolve. I have all the appropriate paperwork, just not the breakdown from the hotel. Having this would help both parties move forward. Instead, I’ve been treated as if I made a mistake and am putting a burden on the staff to answer a couple of my questions.If you choose to stay here, please double check your charges and be ready to get the run around if you have any requests. Hopefully this will be resolved soon as I would have stayed here again if our departure would have been different.
Review №4
2023-10-15 01:01:57My wife and I stayed for 2 nights. Room was awesome, location was great. Breakfast was OK on Friday but Saturday was great. Over all I would give it a 4.8 Thanks for a job well done. Well stay again.
Review №5
2023-06-28 02:11:20Very nice place, everything well-kept.Kudos to the owner/manager at the front desk.When I arrived with a 1 night reservation, I told her that I might need to stay for a second night -but wouldn’t know for sure until after 6pm today.No problem, she said, just let us know by 9am tomorrow.She added, if you want to stay late tomorrow, check out anytime before 1pm is ok.Later I was unloading my motorcycle under the portico.She came outside and said I could park it there all night, where the front desk staff could watch it.Wow, what great hospitality!I highly recommend this place.
Review №6
2023-08-09 18:09:58Room was very nice. Pool was clean, there arent any ADA lifts and one of the rails on the hot tub is not anchored. Check-in took a long time because we used a Best Western gift card. Older woman that worked there was terse. She apologized when I pointed out that I felt she was being rude and blamed it on English as her second language. I would recommend she learn please, thank you, and excuse me since I didnt hear her use it when speaking to any guests. In my travel to other countries, these are some of the first phrases I learned.
Review №7
2023-12-02 23:34:09The place has a beautiful view on both sides of the building, they have a gym,sauna and a conference room, the breakfast was great. And their walking distance stores and Grills with Bar
Review №8
2023-05-08 18:12:20Great location...front desk lady was difficult to understand. The amenities in the rooms made me chuckle..its as if the owners scavenged from multiple opportunities and left overs. Not a typical one brand of products. Very weird and did not bother using since it creeped me out. Room was clean and hotel was a good budget hotel. Felt safe which is very important. Breakfast was great in the morning so no complaints on the powdered eggs.
Review №9
2023-08-21 16:00:11We stated in our reservation we had a dog, we get there and no pets allowed. The made reservations next door for us at a surestay? They said same owners but the allowed the pets. In all my time staying with best western I gave felt like I was down graded to the slums.
Review №10
2023-09-30 23:59:59Positive: room was clean and comfortable, but very close to main road and railroad traffic Negative: staff was rude, not helpful and downright unhospitable.