Chilis Grill & Bar in West Hills

Review №1

2023-08-02 13:12:23

First, understand this is more like a sports bar type of feel, and the customer during games has tons of energy. Its awesome if youre a sports fan, not if you have little kids or older adults that jump every time our team scores a homerun, touchdown, whatever. The server, each time, has been so polite and checked on you every now and then. The feel and atmosphere, depending on when you arrive, can be very family, first date type of feel or very high energy when a game is on. Either way, the salmon is cooked nicely, and it also goes great on the Santa fe Salad. On cleanliness I would score it a 3; there hasnt been a type when Ive sat down and there was food and napkins under the table, and its always been 50/50 with leftover food on the table. Overall you have a great time and enjoy some great food.

Review №2

2022-08-04 05:07:15

This is my first time ever going to Chilis, and I must say I was quite impressed. The food was cooked to perfect. I had no complaints. The server was on point with our order, was patient, and even delivered our food fast and respectfully.For what we had it wasnt as expensive as I thought it would be. I would definitely go again. Their Carne Asada wasnt bad. I expected it to be quite flavorless, was surprised. Now dont expect backyard, family at the park Carne Asada, but it was good. Their black beans was not for me, the Pico de Gallo in them was a surprise. Not for me, didnt mind them at the same time.Do look into their happy hour timeframes. Definitely worth it!

Review №3

2021-09-21 01:30:16

What a great deal from a well know restaurant chain. I got the 3 for $10 and I’m amazed on the portion and flavor. Cajun chicken pasta is not spicy so go for it! Friendly staff and in case you can do happy hour, amazing deals on drinks and appetizers. Great job.

Review №4

2023-12-03 00:00:31

Came in at 3:30 pm.... they ignored us for 20 minutes before we could get a table. We ordered right away since we knew what we wanted. It took another 20 minutes to get our iced tea. Not impressed with the service at all.

Review №5

2023-12-02 13:23:54

Amazing food and service at this Chilis with a welcome atmosphere. I highly recommend the chicken bacon ranch quesadilla. A nice location with plenty of other places to visit.

Review №6

2023-10-09 14:24:55

Family ate here and the service was good!However something here made me sick. I cant prove this restaurant is at fault as Im the only one of the 4 of us that fell ill. I do know that this is the first time I have had this happen at a chilies.

Review №7

2022-06-21 14:07:54

Haven’t been to a Chili’s 🌶 for a long time. Now I remember why. Food here is not bad, but it’s not great either. Plus, I hate when restaurants charge you for the chips and salsa which I thought were mediocre as well. The staff and the service was great!

Review №8

2023-07-21 02:16:50

Didnt wait long before getting seated. Had our drinks served fast and service from all the staff was great. Friendly staff and very helpful on suggesting drinks. Wait or made my Sons bday special by bringing him ice cream for dessert. Thank you to the staff for making us feel welcomed!

Review №9

2022-02-21 05:11:51

Plenty of parking nearby and designated spots on the side for curbside pickup which is fairly smooth.The service here is very spotty and can be a hit or miss and is never consistently delicious. Not the friendliest with substitutions for those with allergies/dietary restrictions but today was disturbing.Ordered a ribeye medium with broccoli and a side of avocado which is extra and can’t be a substitution even though the other sides weren’t in line with the dietary restrictions. No big deal, that is until the avocado slices that k requested come out all brown with spots and they didn’t even try to hide it. I brought it to their attention and they returned it with the same avocado slices but with the sauce from the sirloin to cover it up.Needless to say, whomever was cooking today could be doing this to others. In the multiple times we’ve come here, no issues with refills of drinks but plenty of issues with meals.There are plenty of other restaurants in the same shopping center worthy of your business :)

Review №10

2023-09-25 10:16:55

They just seem to have an edge on all the other cain/franchise restaurants out there. The food is remarkably good for this type of place. Service is outstanding.