Cold Stone Creamery in Los Alamitos

Review №1

2023-05-15 02:46:16

RUDEST COLD STONE IVE EVER BEEN TO. Mariyah had an attitude and her side kick co worker on mothers day. First rule it was only 1 mix in on a like it size for my son, and I asked since when? She rolled her eyes and said since i worked here. Then her little attitude co worker Asian guy said well its 1.29 per mix it. I said so no problem Ill pay... I assumed I looked poor to them. Then when I asked for a spoon again attitude. I called her out and told her I didnt appreciate her attitude.. I got silence.. no apologies. Will never come back to this cold stone. She didnt even take my phone number for my points.

Review №2

2022-09-18 02:52:23

The ice cream is tasty and not too expensive but I have found hair twice in my ice cream from this location. Maybe I need to ask for no hair?I spoke with the manager and he didn’t seem too concerned.How hard it is to put your hair back and under your hat?

Review №3

2022-08-17 23:58:01

The portion size for $7 was insanely small 😳 didnt even come to the top of the cup. The ice cream was very soft. Looked more like soup than a scoop of ice cream. I didnt even order 😕 😒 just got for my Husband because it was his birthday and my grandkids. Didnt want to waste my money 😒 VERY DISAPPOINTED

Review №4

2020-02-02 06:10:39

The ice cream is delicious. My issue is with an employee. She’s tall with curly/full hair. Both times same employee was present. She’s more concerned with making waffle bowls (both visits), than helping customers.She is doesn’t seem interested in making the ice cream or customers happiness. Tonight, I had asked for a large. After mixing the ice cream, she put it in a medium bowl. I then stated, I ordered a large. She then slammed the ice cream in a large bowl, got some plain vanilla and smacked it on the top. Didn’t mix with the original order. She sprinkled something on top and that was it. She was clearly irritated with me. For the price if this ice cream, you would expect better service. I won’t be going back to this location.

Review №5

2021-06-27 03:19:30

Cold Stone has always had good ice cream, but I dont get why their prices are so high. I bought two small cups (no cone) and one medium cup (with a waffle cone) and it cost $18! Huh? I should have driven a little farther and got just as good Thriftys ice cream from Rite Aid for half the price! Im pretty sure this is the last time Ill be at Cold Stone unless I receive a gift card.

Review №6

2020-08-12 05:42:30

This place super cool. Rylie did a great job full filling my hearts desire for ice cream. I can proudly say i will be coming back to this superb establishment. My mother also loved this, even on her worst days. Hands down the best service and best cream of ice on the block. Homie kept it real and the party will always go on. :)))))

Review №7

2021-12-23 22:23:17

Over priced, i would just as well go to Rite-aide for Thrifty ice cream. What you get is nothing like the pictures. It was a mess, they ran out of the yellow cake mix in and moose track fudge. Very disappointed. Will not go back. Ice cream was so so, the one strawberry they put in it was green and frozen.

Review №8

2023-05-28 15:16:07

The ice cream is always delicious and the add-ins were perfectly distributed.

Review №9

2020-06-02 16:46:05

I ordered a cake for my son and went to pick it up at the scheduled time. I was told there was no order and the online system did not receive my order. However, the online system still took my money. The guy behind the counter put the manager on the phone and all she told me was sorry. It wasnt until i expressed my grievance of no cake yet my money was taken did she offer to give me a basic cake. I informed her I could come back the next day for the cake I orderd. There was no offer of any compensation for my time and having my order messed up.

Review №10

2018-10-12 02:51:25

I usually have a great experience but this time I didnt. The girl didnt know how to write happy birthday on my cake and no bag to carry it in. It should be a requirement to know how to do simple writing. It makes a big difference. Will make sure to ask if they can write next time before I buy it.