Presentation on Map Reviews Nearby

Eaves Creekside in Mountain View

4.5 (143) 151 Calderon Ave, Mountain View, CA 94041, United States

Categories

Apartment rental agency
Apartment building
Apartment complex
Townhouse complex

Location on the map

Mountain View, Santa Clara County, California, US

Phone: +1 650-249-6509
Site: https://avaloncommunities.co...

Opening hours

Monday:Closed
Tuesday:9 AM–6 PM
Wednesday:9 AM–6 PM
Thursday:9 AM–6 PM
Friday:9 AM–6 PM
Saturday:9 AM–6 PM
Sunday:Closed

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Total reviews rating 4.5

143 Reviews for Eaves Creekside 2024:

Review №1

2023-11-28 05:18:47

Recently moved here. So far the experience has been great. Allison has been super helpful during the application process. There were some repairs required when we moved in but the maintenance team had been attentive and took care of the matters as soon as they returned from holiday weekend. Shout out to Robert and Victor for prioritizing our requests.

Review №2

2023-10-10 04:59:31

This review is especially for the management and maintenance team for the community. I moved to eaves creekside about a couple of years ago and have since changed units within the community 3 times. Every single the process was made as easy and comfortable and efficient as possible. Allison and Vic in the management office are extremely efficient, and super attentive! Ive gotten personal emails from them whenever I received a package that was outside the hub, and they have kept deliveries for me way beyond the time they should have.They have also been extremely respondent whenever I needed anything done in my apartment and completely flexible when it comes to my requests, way beyond what I expect anyone to be. Allison has approved multiple unit moves for me before my lease was up due my being extremely sensitive to noises and activity, and she is definitely mu favorite person in the whole community!The maintenance team has also been incredibly unbelievable and put up with all my reasonable and more importantly my unreasonable requests, like trimming trees to make sure my flowers get the sunlight they need to bloom, I really was surprised that they went that far for me. Robert, David, and a James have been the absolute best! I cant thank the entire team enough and could not recommend a better place to live.

Review №3

2023-11-30 18:11:05

Shout out to Rogelio (one of the newer maintenance team members) in the eaves Creekside community! Yesterday I was trying to jumpstart my car with no success. Rogelio, who was passing by, asked if I needed some help, and was even kind enough to drive his vehicle over with jumper cables. What a blessing! The car was up and running in no time. What a thoughtful and helpful guy! Ive been living here for about a year and a half, and have nothing but good things to say about Victor and Allison in the office (who always respond promptly), the maintenance crew (who do a great job), and the residents as well. Its a lovely community. And many thanks again to Rogelio for going above and beyond his duties!

Review №4

2023-10-24 00:37:38

This review comes for the maintenance team. They are making a perfect job. Always keeping the place as new as like it was recently built. Robert and Rogelio Jimenez are perfect handy men. They can fix anything, you just name it they fix it. They are there whenever you need them. I have been in lots of places but the team here are the best. Thanks for the great job and effort.I also have to add a few words for the management. They are always looking after our community, their warm heart and smiling faces makes you feel better. Very helpful and solution originated people, lots of thanks goes to them as well

Review №5

2023-09-15 00:24:59

We have been living here for the past year. One of the best things is the location: less than 10 minutes walking to the Caltrain!Its an old building and may come with the occasional noise from upstairs neighbors if you have them, but the community team is always available to make our stay as comfortable as possible.I must give a special shout-out to Robert on the maintenance team. Robert is awesome and always available to help us find the best solutions for our maintenance requests.The community itself is consistently well-maintained, including the pool.

Review №6

2023-09-28 04:55:41

Ive been living at eaves Creekside for four years and I am so glad I found it. The communitys location is excellent, with convenient access to Stevens Creek Trail for walking and biking, and downtown Mountain View and CalTrain only a few blocks walk away. Within 2 miles driving distance are several grocery stores, movie theaters, and many excellent restaurants and shops.Ive found the community here peaceful, and trustworthy. In all my time living here, I never had a package stolen -- not even when one was delivered to my apartment door while I was away for a few days. The mellow, respectful vibe of my fellow residents made this an ideal sanctuary to ride out the Pandemic.On the downside, the apartments are a little dated, but thats a tradeoff I was happy to make for the comparatively affordable rental prices here compared with other complexes in the area. That said, the kitchen appliances and washer/dryer in my two-bedroom unit felt basic, but modern, and the one time I had a problem with my dishwasher, it was quickly replaced by the maintenance staff.Another drawback is that theres little soundproofing between apartments with shared walls and floor/ceiling, but my neighbors have always been chill and this mostly wasnt a problem. At times when it might have otherwise been, where a neighbor had company or an excited dog, some good headphones made it a non-issue for me.The staff are wonderful to interact with. Allison Parsons, in the leasing office, is very friendly and does a great job of being both helpful and personable. Meanwhile, anytime Ive had maintenance problems, of whatever sort, response times were faster than I expected, and the maintenance staff were courteous, efficient, and kind.In particular, I really appreciated Steve Gradel, who helped me oil the locking mechanism on my mailbox when it was getting finicky during my first winter in the complex. Thereafter, he always nodded hello to me anytime I saw him around the community, and if he needed to work on an issue in my apartment, he would greet me personally. Given the isolating nature of the Pandemic lockdown that I passed here, that ongoing kindness made me feel welcome and was much appreciated.Overall, Im going to miss eaves Creekside, and Ill fondly remember my time here.

Review №7

2023-12-06 21:53:21

I wish I could give 6 stars! Robert and Rogelio from Mountain view were phenomenal. I saw them outside and said my garbage disposal wasnt working- and this was near end of their shift- Rogelio came up to fix it and worked within a minute! Thank you!!!

Review №8

2023-09-20 01:14:07

Great apartment community to live in, either solo or in a family setting. Walking distance to Castro, easy access to multiple parks, schools, and 101/85/237. Robert & the rest of the maintenance team are very responsive and on point too!

Review №9

2023-08-01 23:57:57

We have been living here since last 3 years. The location is great - near to Caltrain, downtown and farmer’s market. The best part of living here is you have access to our awesome creek side team. Robert and David are very quick in responding to all my maintenance requests. The online/offline team is always ready to help whenever needed.

Review №10

2023-10-27 17:41:06

I had a great experience with both Victor and Alison. They were both wonderful in listening to my needs and showing the apartments options. I will highly recommend this place!

Review №11

2021-08-24 14:34:00

Posting an update since my 1-star review last year, because new management team have made things SO much better! The manager Allison is responsive, reasonable and very helpful. She went out of her way to make our experience here better, e.g. ensured a smooth move-out experience for us, proactively reached out to me when there is some left-over packages sent there after we moved out----------------------------------We have stayed in 4 Avalon properties in the bay area over 5 years, but Eaves Creekside is the absolutely the worst property and a huge disappointment. Besides the property being extremely old (built in 1970s) and lacking some key facilities (EV charging, air conditioning, hot tub etc.), we want to share the four real stories happened to us during this year for your reference:1. The building is SO old and poorly maintained that the roof broke and rain water flooded everywhere during our stay! :(( See photos of our place attached. Our entire floor was wet, our carpet soaked in water, the furniture damaged by the flood, and the wall was all brown. It turned out that there was a hole in the roof that was not properly fixed before this unit was rented out. The weeks following the incident, we had to live in construction noise every day and wait for the mess to be cleaned up.What made us most angry was that after all these terrible things happened, the building management just told us Hey this could happen to anyone. You can use your renters insurance. No reimbursement, no quick fix-up (it took weeks end to end), and no responses to our emails for days. It took many emails, phone calls, in-person meetings to get the situation barely fixed and only a few days of rent concessions back, despite all the disruptions to our life.2. We kept have personal valuables stolen in the complex. I parked and locked my $400 bike with TWO locks in my building under the staircase. First it was a ring bell and a bike light missing (I should have acted right then, now thinking back), and then my whole bike including the locks were gone!It turned out this complex is very unsafe and full of theft risks. My neighbor later shared that they had their bike locked on the second floor balcony also stolen last year! Just take a walk in the complex - if you look carefully around the bike stations, you will see a couple of bikes with stolen seats, wheels etc. parked here and there. No wonder the vacancy rate is so here in this complex right now.3. A lot of huge BUGs in your apartments! Starting from April, we spotted many bugs large and small in our apartment frequently (2-3/week). Some silver giant flies are as big as my thumb and SO disgusting!! The exterminator had to came and he mentioned that these bugs happen a lot in the apartment complex. They are caused by dead mouse nearby apparently :((.4. Unresponsive sloppy management. What kind of management takes 4 weeks to respond to a renewal request, when it is only 2 weeks before the lease end? First they started with a ridiculous renewing price that is way above the market (>20% more than the most expensive, exact same alternative units in the complex). Then when we asked for a short-term renewal price (to just bridge some personal plan during COVID), we had to email, call, and visit the office at least 10 times in the past 4 weeks to get some clarify on our options, but still we have no concrete answer back. It turned out the original manager just left the property and no proper transition was made then. As a result, the new managers in office are swamped.All in all, I have to say that I am supremely disappointed by our experience here. We had high hopes when we moved here from all the past good ones with Avalon. Unfortunately this particular place just does not live up to the reputation. I would recommend you look elsewhere because this property does not do Mountain View, a cute town the justice.I would also implore Avalon corporate to look into the operations at this particular property. If our stories are not enough, the high vacancy rate here is a very telling sign.

Review №12

2023-11-08 23:35:22

I’ve really enjoyed living here and both the maintenance and management team always have our backs. Robert from maintenance always does a fantastic and quick job of anything we ever need fixed.

Review №13

2023-03-29 18:17:14

Lived here for about 2.5 years and can highly recommend it! The location is fantastic with the Caltrain station and Castro being so close. It is connects right to Stevens Creek trail which is very convenient. The staff is great and have been prompt is getting all questions and issues resolved. The one minor downside with the apartments is that their walls are very thin so sometimes noise can be an issue, but havent had any major issues with this.

Review №14

2022-12-21 04:54:22

I’ve lived here for over 10 years. It is the perfect location - close to the freeway, the train, parks, and downtown. But most importantly the employees have always taken such good care of me. The Maintenence team is no-fail, 100% of the time. And Alison, the manager in the leasing office, has always approached every need with care, sensitivity, and timeliness.Oh - and it’s super dog friendly for my fellow dog lovers!

Review №15

2023-01-30 20:34:35

I would recommend living here, for dog owners especially.This place is close to the trail if youre active, close to lots of shops and food in downtown mountain view, and has its own dog park. It is also walking distance to Landels park which is a huge off leash space for dogs to meet and run around. It makes being a dog owner very convenient.Ive liked this community more than most communities I lived at, in that a lot of the neighbors actually know and interact with each other here. Some places where I lived, you and your neighbors hardly spoke to each other.One thing to look out for - the walls are kinda thin and it can be noisy here. I can hear my neighbors and I know they can hear me. It is awkward at times... 🫤 Thats really my only complaint.Overall, my experience here was good.Shout out to Allison Parsons for making move in and move out a breeze, especially for someone who needed to break their lease. I probably would have given it only 4 stars instead of 5 if not for your help during the move out process.

Review №16

2023-06-16 03:07:56

A very nice and quiet area close to Downtown MTV with easy access to Stevens Creek for biking or walking.The admin staff is great and my move was very easy to do :)

Review №17

2023-01-26 19:36:51

I have been living here for almost one year and my experience has been very positive so far. Great location, best staff ever (big kudos to Allison!), common areas are always clean and well kept, maintenance team is very professional and always ready to help and neighbors are well behaved and smiley. I could not ask for any better!

Review №18

2022-02-23 03:31:37

Eaves Creekside was a really great place to stay. I loved the extra amenities for my dog, its in a great location within walking distance of downtown, and enough cant be said about the staff here. The community manager, Allison, goes out of her way to find fun stuff for the complex like food trucks on Thursdays, which is always a great time (I think Ive gotten to explore more food places during the pandemic than before because of this). And shes always checked in before & after moves. Mike, on the maintenance crew, loves making friends with the residents and our dogs. I really liked staying here!

Review №19

2021-08-29 18:34:05

We just renewed our lease for a second year and really love it here. The front office has been very kind and responsive since Allison started working here. We love the amenities, especially the dog spa, dog park, and grills. The location is great. Commuting on caltrain is easy and were close to some nice restaurants on Castro. The prices are reasonable considering the amenities and location, by Bay Area standards at least. The buildings themselves are a bit dated. We personally love the aesthetic, but it certainly is not modern.

Review №20

2022-12-15 00:56:39

This was my second time living here. It’s a nice place to work remotely bcz you can walk downtown to the coffee shops and lunch in 10 minutes + Caltrain if you need to utilize transportation. Would love more 20 to 30 something’s here! These days it seems to be filled with outgoing introverts, which is just my style.The staff running the show here is very friendly, Victor and Allison helped me move in asap when I was having a severe reaction to my other place. Steve has always been super great with helping me with apartment issues like my dishwasher, disposal, etc and which was greatly appreciated. Allison has also gone above and beyond for me when I send packages to an old apartment here in getting them to me, even after I had moved.Pros:- Good parking situation for guests- Amazon locker- Biking/ running paths right behind the place- Bike lockers (dont leave them out on your porch)- Solicitors arent allowed to bother you at your door- You feel very safe- Theres a cute community gardenWishes for here that would make it perfect:- 4 hour EV charger or two for EVs (but you can walk back from downtown while you charge at Walgreens)- Change one of the 3 pools into a hot tub, I miss the hot tub so much from their sister property. : p- Gym open one hr earlier- Laundry machines used credit cards rather than cash filled cards- Ability to reserve tennis courts on a system, only within 24 hours of wanting to play. Rarely there are conflicting groups wanting to play, but would help with alignment.

Review №21

2022-04-22 01:07:24

Great place to live! Perfect location, quiet and peaceful, and an amazing team that goes above and beyond to help out, not to mention food truck Thursday, Amazon lockers, and a dog park.The staff is super responsive and always friendly. Allison goes the extra mile to make sure tenants are happy, and Steve will be at your place within minutes if there is anything that needs fixing, always kind, respectful, and with a contagious smile.Almost 4 years of living here and we still love it!

Review №22

2023-01-28 21:25:35

I have nothing but positive things to say about Eaves Creekside. The office staff (Allison and Victor) were so courteous and prompt about answering any questions that we had. The service staff (especially Mike) always had a good attitude when it came to fixing or checking up on appliances and curtains. The location and design of the community is absolutely breathtaking. Downtown and the creek (hence the name) are just a stones throw away; Perfect for an afternoon/evening exercise and/or meal. I would highly recommend Eaves Creekside to anyone in the Santa Clara/Mountain View/Sunnyvale area.

Review №23

2022-05-01 15:28:35

The team at Eaves Creekside is excellent, I’ve stayed here for about 7 months now and my two maintenance requests have been completed very quickly. Allison in particular has been very helpful with move out options since I unfortunately need to move out earlier than my lease end date. The weekly food trucks are my favorite little addition to this community, they happen to park right next to my unit so I can always get something yummy for dinner on Thursday nights. My one frustration is the steep price of rent, but then again this is a problem everywhere in the area. Thanks Eaves Creekside team, and thank you Allison!

Review №24

2023-03-07 07:19:43

Love it here! Quiet community and the staff is super accommodating! Shout out to Allison, Victor, Gama, and Steve! Theres a trail right next to the community, and a roughly 10-minute walk to downtown Mountain View, where you can find some choice restaurants! If youre looking for a place in the Mountain View area, I highly recommend checking out eaves Creekside!

Review №25

2022-03-03 19:05:22

Been living been for 1+ years and no complaints so far. Shout out to the management team for being exceptional at their jobs. Steve, in particular, is fantastic. He is incredibly kind, super hardworking and goes above and beyond to solve any problems we may have. His turnaround time on requests is

Review №26

2022-10-12 18:26:48

Eaves creekside is by far the best community I have lived at! Allison(the community manager) in particular is extremely friendly and responds to any queries or concerns in a timely manner and goes out of her way to find something fun for the community like food trucks etc. The maintenance team in specific Steve(a huge shoutout to him!) makes sure to address and resolve any maintenance requests within hours after the request gets placed. I appreciate everything he does for us and the tenants here, thank you!

Review №27

2022-05-17 22:56:32

Have lived here for over 2 years now and absolute loved my experience. Great neighborhood, excellent facilities and reasonable rent. Excellent maintenance staff.Walkable from Caltrain, Castro street, Stevens creek trail, Mountain View library and just a 5-10 minutes drive from all the major bay area freeways and well known grocery stores. Would absolutely recommend this community!Also, a special shoutout to Steve whos gone above and beyond to help me out on more than one occasion!

Review №28

2022-08-02 17:05:19

Eaves creekside is a great place to live. Once the covid restrictictions were relaxed, i see a lot of people using the amenities like the fitness center and three pools. The maintenance staff is quite polite and is prompt in replying to any issues. My refrigerator had stopped working and Steve (maintenance staff) responded and came to the apartment to make sure the fridge was up and running again. He went above and beyond and called me several times to make sure the fridge was working on the following days also. The residential company also provided some credit for the food that went bad.

Review №29

2021-05-24 16:46:29

We greatly enjoyed our time at eaves Creekside. Two things make this place stand out: The location and the excellent management team. The apartment complex is walking distance to Castro St with lots of restaurants and shops, next to Stevens Creek Trail (for cycling, running, walking) and close to both 237 and 85. The amenities (gym, pool and tennis courts) are great as well. But what really makes eaves special is the management team: Allison (and, previously, Amanda) were always very responsive with any questions or problems, and Steve always took quick care of any maintenance requests. A huge shout out to the team!

Review №30

2022-12-30 20:02:03

Ive been here at Creekside for going on two years. I have nothing but great things to say about the staff at Creekside. First, the communication is phenomenal. I love having access to the online portal. The website is easy to navigate and it makes paying rent stress free. All maintenance request is handled in a timely manner. Everyone in the front office is always so professional and willing to help with anything. Ive had the opportunity to move in with Allison and she is heaven sent. She has such a bubbly attitude and goes over and beyond for all tenants.I also love the taco trucks that come on most Thursdays (I do not have to cook dinner on those days.) I really like the location, very close to 101, 85 and 237 freeways. There is also a park across the street from the apartment complex. The apartment is also in the middle of two Targets :-) (one in Sunnyvale and one in Mountain View). Lastly, Castro street is walking distance from the complex. Creekside apartments is a nice gem and Im happy to have found it.

Review №31

2023-02-08 22:33:52

The community manager Allison was a delight to talk with. She was very helpful and informative about the apartments. She was professional and courteous in answering all my questions.

Review №32

2021-01-01 01:25:45

I love living at Eaves. Management has always been super helpful and quick to fix things when Ive submitted a request. Office staff are all super friendly and helpful. And its dog friendly! Special thanks to Allison in the office for always being a joy to talk to and very helpful, and for Steve in maintenance for always coming out so quick when Ive needed something.My only feedback Id offer for management is to make it easier to leave a voice message if we call when the staff has stepped out or after hours :)

Review №33

2021-09-22 19:38:35

If you’re looking for an apt complex in Mountain View near downtown Castro with great staffs (new mgmt), look no further. I originally picked this apt complex because it was near DT, a trail, is pet friendly and has great amenities.However, little did I know that this place def feels more like community. I’ve been here for a a year and a half now.All the staffs are very friendly (always waving to say hi) and have been so helpful.Whenever I would submit a service request, one of the maintenance crew members would get back to us that same day.Felipe did a great job fixing our carpet when it needed repairing.It’s also always a wonderful experience seeing Steve. He typically helps me with maintenance issues and would follow up to make sure that everything was okay.Mike was the first staff at Eaves that I personally spoke with. He even carried around dog treats and asked if he can greet my pup.Lastly, shout out to Victor and Allison for helping us transition smoothly from one unit to the next in such a short amount of time. Originally, I was going to move out of Eaves when my lease ended due to traveling plans. I even put in a 30 days notice and planned to leave 2 weeks prior to my lease ending date. My plans fell through and I told Allison that we needed to stay until our lease end date and was considering a bigger unit to move into. She was kind enough to let us stay in our unit until our original lease end date and showed us other units in the complex. She never pressured us to stay with Eaves and really worked with us and was so accommodating. Of course we ended up staying and it’s been nothing but a wonderful experience.

Review №34

2022-02-28 22:42:10

The staff onsite are very quick to respond to requests and make every effort within their power to help residents. Allison in the leasing office keeps residents informed with emails and has helped me with my questions. The maintenance staff members Ive worked with, Steve, Felipe, and Mike, have all been courteous, efficient, and accommodating of my ridiculous dog. While the onsite staff make every effort, the fact remains that this is renting in Mountain View. The buildings are older and suffer from related issues, and the rents are steep.

Review №35

2022-05-28 06:17:56

I lived here for 4 years. Location is great: walking distance to downtown MV and Caltrain. Management is great: no logistical issues, any maintenance needs were dealt with promptly, and there are nice perks (fitness and pool areas, package locker, regular food truck visits). Not luxurious, but Im not here for granite countertops, Im here for a functional place to live - and I got that. My one complaint is that there is no A/C. Window units are only for those with a documented medical need, and while the portable hose-vented kind are tolerated if youre discreet, realistically they can only knock off about 10 degrees from the room theyre in...so I spent a good chunk of time WFH in my underwear, because it was 90+ degrees in my sunny second-story apartment. I bought a house almost entirely for that sweet cool air.

Review №36

2020-12-15 02:11:54

This is one of the best communities I’ve experienced in South Bay. Maintenance is fast and responsive. Allison the new manager has been a breath of fresh air as well. She’s always delightful to talk to and even hauled a huge box of essential products for me when I didn’t pick up in time. She really went above and beyond. Joseph the supervisor negotiated our lease for a second year. We are so happy to live here and thank the entire team for all they do.

Review №37

2021-07-28 18:54:15

Cannot say enough about how incredible the management team is at Creekside. The main office staff are extremely responsive to requests and queries, and have really done an incredible job during COVID to keep our community running smoothly, safely, and to the best of their abilities given so many local operating restrictions. More than this, the maintenance staff, especially STEVE, make me feel like I have a home (and maybe even a local dad) taking care of me and anything that I may need to ensure every aspect of my apartment is operating optimally. He is so curious, always smiling, and responds to my requests faster than I could expect someone to. Thanks, guys, for all the work you do for us! (Also, for anyone looking for a place with amenities, the pools, BBQ areas, and gym are awesome and SO CLEAN).

Review №38

2021-05-12 17:07:00

We lived here for almost 3 years and absolutely loved our stay. This place is a hidden gem with access to nearby Steven’s Creek trail right next to it and then access to semi-closed Edith Lendel school’s and community park within 3-4 minutes of walking distance. Kids totally loved their time specially during the pandemic times. There could be natural maintenance related issues with a slightly older community but a huge shout out to the service team - Allison and Steve who always responded with a sense of urgency and took care of all the concerns to make our stay even more memorable. Will miss this place!

Review №39

2021-07-08 07:18:11

Really enjoyed my time living at Eaves Creekside, and even though I was only there for 10 months I can without a doubt say that it was pleasant. The grounds are well kept, and as someone who enjoys plants this was a total plus for me.I was there during covid, so I didnt use the pools or other amenities (though they did have an option to reserve a time for the pool). One of the community events I really enjoyed was the food trucks, which came once every week. Also, a big plus is being so close to Old Mountain View (a short walk to downtown) where theres a large farmers market every sunday.The manager, Allison, is personable, very friendly, and easy to talk to! The maintenance personnel, Steve and Filipe, who came to fix the washing machine in the apartment were wonderful, they were respectful, and troubleshooted the issue quickly.Overall, Id recommend it!

Review №40

2018-05-31 04:19:49

Great apartment community. Excellent location! We moved in today and we are confident that we made the right choice. Well be minutes away from work. You cant beat the Stevens Creek Trail behind the community to get us to many places via foot or bike. We love our quiet home in this garden-style community. Theres a well-maintained tennis court in the back! Best yet, we give 5 solid stars to the staff, especially Hassan and Amanda. They are quick, smart, charming AND fun.

Review №41

2021-06-08 01:41:32

First, I usually dont write reviews without feeling positive experience and energy from anything or any place, and this place has the warmth and genuine behavior of everyone from this community, ....I have lived here for number of years and I love my neighbors many of whom lived here as long time residents. And my heartfelt Thanks and kudos to the hardworking and professional team at Eaves Creekside, Allison and her team (Community management), Felipe and his team (maintenance management) and I have become friends with them. I will definitely recommend this place to anyone who is looking for a decent place in a superb location, a stone throw from the downtown Mountain View. And yes, for a place like Mountain View, the management team tries to get you good rates (cannot expect cheap in Mountain View/Palo Alto of course).

Review №42

2018-01-19 08:29:38

Honestly not a bad place to live. My lease was for one year and I had a single bedroom unit. The price was astronomical high (but fair for the area). The amenities are decent (small, but equipped gym and a clubhouse with pools and grills), but nothing to write home about. The place was clean, but a bit old and run down (even after the recent renovations). One major complaint I had was the paper thin walls/floors. I could easily hear my neighbors moving around or talking. Good thing my neighbors were relatively quiet for the most part. Also, I wanted to move one month before my lease expiration and the leasing office would not negotiate. Not a big deal, but worth mentioning. The area around the complex is nice with easy access to all major South Bay freeways, Caltrain, a few walking trails and of course downtown Mountain View. Overall a pleasant experience for a first time renter and after moving cross-country!

Review №43

2017-11-20 19:16:17

I’ve been staying at eaves Creekside for two years now. I have nothing but good things to say about this community.Ruben and Amanda at the leasing office have been great! They pay close attention to the needs of their residents. Fun resident events are planned by the staff here every month. Ive gotten to meet several neighbors there, who are now great friends.The maintenance staff has also been great. Felipe and his team are very responsive and courteous.I would recommend this community to anyone looking to live in the area.

Review №44

2021-03-08 02:18:31

We have been living here for over half a year. The overall experience is pretty great. Love the trail at the back of the apartment, and fair amount of glass area for outdoor activities.The management is pretty nice as well. Maintenance is speedy, we recently requested for help on our outlets and Max Sanchez showed up in 30 mins and fixed it for us.

Review №45

2022-06-12 23:16:27

Adding an update to my review from three years ago (posted below). My time at eaves Creekside has unfortunately come to an end. My family and I are moving on, but I couldnt be more grateful for my time here. I reiterate everything I said in my past reviews: great staff, great location, great amenities, and great neighbors. All the best to everyone there, and I hope the folks that end up in my old apartment find themselves at home as much as we did.--------This has been a great place to live for me and my family over the last three years. Easy walking distance to schools, shopping, great restaurants, and CalTrain.The staff is friendly and responsive, and the amenities are great.eaves Creekside is perfectly situated in the Old Mountain View neighborhood, right next to the Steven’s Creek Trail, with easy access to major highways and interstates (85, 237, 280, 101, and the Central Expressway).

Review №46

2023-01-02 00:27:45

Customer service here is so horrible it’s unbelievable. Scheduled to tour a 2BR unit but when I showed up the leasing office was closed, even though they had asked me to go to the leasing office when I arrived. Called them and they had me call another number that didn’t even had a real person at the end of it and was just a maintenance line for residents. When I called the tour line again they asked me to leave a voice mail and wait around until someone showed up. Complete waste of my time.

Review №47

2015-11-19 17:39:10

I have lived here for just under one year and have had a wonderful experience. The on-site managers, especially Sam and Linda, have been so accommodating and helpful.When I had a tree removal in-front of my unit they were very apologetic and upfront with everything..and even gave me a rent cut for that month!The pool was my go-to workout cool down. On a hot day after a long run on the near by Stevens Creek Trail or after a good workout in the newly renovated gym, I would jump in one of the three pools to cool down. One of the pools has a clubhouse with pool table in it which i regularly had people over for a day of hanging out by the pool with some cold beverages.The few times I had to call for maintenance, they were there within 24hrs to take care of the issue.I was very lucky to have super quiet neighbors, some good natural light (in the afternoon when I got home from work), and a corner unit on the first floor! It was definitely a great apartment.This is definitely the ideal place to live if you are looking for a place in Mountain View.I unfortunately have to move to a new location - I was offered a job in a different city. When I went to the leasing office to explain this, they were extremely understanding and have offered to help me rent the apartment for the remainder of our lease.I will soon update this review post-move-out to let you know how my time at Eaves finished off!UPDATE***This is an update from my past review. Linda at the leasing office had my apartment leased for me just as she promised within two days of moving out! This saved me tons of money. I HIGHLY recommend Eaves Creekside to anyone and everyone moving to Mountain View.

Review №48

2021-12-08 19:57:02

Eaves creek side is a quite neighborhood not far away from downtown Mountain View. I’ve been living here for the past two years and I can’t say enough about how great both the management and maintenance team are. They are quick and determined to help you fix your problem. Although I’m moving away due to work, I wholeheartedly enjoy my life here. Special shoutout to Steve and Felipe from maintenance team and Allison from the leasing office.

Review №49

2022-02-16 22:49:57

Great location. Great staff. Ive had multiple maintenance requests over the years, and the staff is always quick and efficient. Just this afternoon, Steve fixed my loud refrigerator in less than 20 minutes after my own remedies failed. Great work!

Review №50

2021-09-24 08:58:31

Eaves creekside is an excellent place to live. the property is well managed, nicely maintained, and the maintenance staff are terrific. my only criticism would be that the buildings are older (1960s) and poorly insulated between floors so if you rent a downstairs unit, noise from upstairs neighbors is bothersome.

Review №51

2023-09-16 02:20:07

Robert was extremely helpful when I first moved in - he made the entire process seamless!

Review №52

2021-09-28 17:43:27

Lived at Eaves creekside for the past 3 years and it was great! Staff is awesome, especially the maintenance team who would fix anything super quick free of charge with an easy on-line portal.Location is amazing because you can walk to Castro for food/drinks and also walk to the farmers market. Going for a stroll in the old Mountain View area is super safe at all times of day and a good way to get some fresh air. Southbound commutes are easy with quick access to the 85/237. Going north is harder as there is no northbound on-ramp at this exit however.Definitely would recommend checking out eaves creekside if you need a place to stay in Mountain View.

Review №53

2022-07-24 21:53:35

Paper thin walls, you even hear your neighbors fan. Amenities don’t work. The community office is never available to serve any requests. I couldn’t take my dog to the dog park because it is closed indefinitely. My brother who’s a fitness coach and goes to the community gym everyday, never finds the AC on in fitness center. It’s a joke because the woman he’s coaching keeps submitting requests to turn AC on but it never is. I would give it a 0 star but that wasn’t an option.

Review №54

2017-08-04 01:16:07

This apartment is truly great! The only concern is the floor is very thin, so living in downstairs might be a bit unpleasant. We switched to a corner unit upstairs, and everything is perfect! We have a window in the kitchen, which only happens in corner unit. The location is fantastic, close to downtown, Caltrain Station, Farmers Market, and everything! The management and maintenance teams are wonderful! Whenever we submit a service request in our account, or email management team, they will always resolve/respond to it within a couple of hours. And yes they work on Saturdays too. Thats unbelievably fast! We used to live in a terrible apartment that doesnt fulfill maintenance request and barely reply our emails for weeks unless we call them repeated. They also have a team that you can call for issues like noise, parking, security all night long. There are 3 swimming pools, 2 gyms, a basketball court, a tennis court and a volleyball court in the community. And when you move out, they only charge you $120 for cleaning fee, and no extra fee for carpet cleaning or painting the wall. My previous horrible robbery apartment charged $150 for cleaning, $85 for carpet cleaning, $230 for painting the wall. Compared to that, this apartment is angel!!

Review №55

2021-01-04 17:38:45

We are beyond grateful for such an amazing staff at Eaves Creekside. Allison has been such an amazing addition to the team! She is wonderful and makes this place really feel like a home. I also have to give a huge shout out to the amazing maintenance team! Without them, this place would be nothing. Mike and Steve are the best!!!

Review №56

2017-03-31 16:36:34

This apartment complex is beautiful with lots of gardens and tress, and its conveniently located adjacent to the Stevens Creek Trail and right by downtown Mountain View. The unit itself is clean, recently renovated, and modestly-sized but with lots of storage.The staff at the front desk is phenomenal! Any issues that arose were dealt with swiftly and to my satisfaction. Ruben in particular has been very friendly and professional every time Ive asked about anything. The maintenance guys are awesome too! Thank you Creekside staff!

Review №57

2013-06-17 02:55:24

While the apartments themselves are not much to write about the community has been wonderful, the location is great, and the management and maintenance staff have been very helpful. There are a lot of friendly late 20s to early 30s professionals here. Many people have dogs and there is even a dog park on the property. There are multiple swimming pools, a pair of tennis courts, and a BBQ area in addition. Guest parking usually isnt too hard to find.Right by the apartment is the Stevens Creek Trail, which if you work on or near the Google campus is a great benefit. A couple blocks away is downtown Mountain View so bars, liquor stores, and restaurants are a quick walk away.The staff have been very helpful and even opened the leasing office early for me to come in and sign my lease before I had to bee at work. All of my maintenance requests have been answered the same day, and when I was locked out of my apartment one night at 2 A.M. someone was there within 20 minutes to let me in.The apartments themselves are not very special. They are large enough, though fairly old. They are starting to remodel some of them, and I cant speak to those, but the older ones only have two-prong electrical outlets and older appliances (fridge, garbage disposal, dishwasher, oven, and stove). There is asbestos in the walls, but only in the joining tape, so unless you plan on knocking down the walls (which you shouldnt be doing anyway) this shouldnt be a problem. The only big downside to living here is the price, which goes way up for short term leases (however, this seems to be the case for most places around here). All in all I would recommend this place if you have the money and need a dog friendly environment.

Review №58

2021-08-12 16:31:55

Living at Eaves Creekside is a wonderful experience, for two big reasons:1. Staff are onsite and always been helpful, professional. In recent years the staff have become even more friendly, positive, and proactive - for example creating community events, and reaching out to check on how things are going. The staff have always fulfilled any maintenance request within reasonable timeframe, sometimes very quickly. This is a top-notch team! Overall I feel like they care, and want me to be a part of this community.2. Exceptional value. Considering the total package, including location, substantial amenities, beautiful trees and landscaping, etc. the cost of living here is an exceptional value. Only trade-off worth mentioning - the convenience of having highway and rail nearby includes the related noise, which varies, depending on which building within the community one resides.

Review №59

2023-04-27 13:39:01

I moved to Eaves Creekside, after a huge move from out of state, totally unfamiliar to the area. After living here for 2 years, I feel that I could not have chosen a better apartment complex to live in. What really shines is the incredible staff that make this community so great to live in, and I have zero complaints.

Review №60

2022-03-25 18:35:48

Lived here for 2.5 years, loved the place! Great location - close to MV downtown, caltrain station and Stevens Creek trail. Everyone who works here is so friendly and responsive, felt like a strong sense of community. Shout-out to Allison and Steve!

Review №61

2018-08-12 00:29:43

Ive lived hear about a year and a half and Im pretty happy overall. Its a little expensive (what in this area is actually priced reasonably though?) and slightly older, but the apartment itself is relatively nice. I havent had to contact maintenance once. The grounds are well kept and there are pools and a fitness center and other amenities. My primary complaint is that the walls must be slightly thin (I think thats probably par for the course around here though--and theyre not paper thin). All my neighbors are fairly quiet so its not a problem generally and normal conversation is not audible, but theres one guy below me or next to me who must snore like a freight train and I occasionally hear it at night (I use the sound of a box fan to drown him out or my air conditioner (not included) in the summer). The location is fantastic though--short walk to downtown and to the caltrain, plus theres an entrance to the Stevens Creek Trail at the back of the apartment (which is great for taking a bike ride or a run on).Overall, no real regrets moving here.Update: 8/11/18 (2.5 years living here)I had one negative incident where maintenance came into my apartment unannounced and worked on the bathroom fan and left a little dirt in my bathroom but, more importantly, inadvertently let my new kitten (aside: the pet rent is a bit pricey) into an area that was not safe for him! I spoke to the manager and she was apologetic and said shed look into why I wasnt notified. I was frustrated, but I havent had any other negative experiences, so I dont think this is a pattern but it was not positive.My disposal jammed last month and I called maintenance to have it unjammed twice, and on both occasions service came quickly and resolved the problem. They said if it happens again theyll probably replace it, but its been working for a few weeks now.My overall original impression stands though. Its not perfect, but Im generally satisfied.

Review №62

2015-10-12 17:42:42

Loving it! I just moved here this summer from Shanghai. eaves Creekside is about 8 minutes walking distances to Train Station, farmers market(where we go every Sunday morning), and downtown Mountain View, and my yoga studio; and you get swimming pools, gym, outside grill in the community! Its super convenient, and its also a quiet community. We really like it here, just upgraded from 1 bedroom to 2 bedroom, Linda got us the best deal ever!!! Since we work for start-up company, and all our team members are all moving to this area, were trying to convince them to move in eaves Creekside!

Review №63

2017-10-23 00:29:38

After living here for 4 months, I can firmly say that it is a really well run complex. There are certainly pros/cons, but management carries a lot of weight in my mind so that is really what my 5 stars speaks to. The only downsides are that its a bit of an older build with poor insulation and your water is not metered by each apartment so no one is incentivized to use less leading to pretty high bills. The rent is also a bit high (considering how old it is) depending on when you start your lease. If you know this in advance, then expectations are set and youre good to go!On the upsides, the few times that I have needed maintenance, they were very quick about it, and did a solid job. The grounds are also always well maintained. And last but not least, Amanda in the front office is always so helpful, professional and kind, and is incredibly prompt in her responses.You can expect this to be a very pleasant place to live with both families and young professionals thats only a 7 min walk to the train and 10 min walk to lots of food downtown.

Review №64

2017-03-31 22:03:22

I just recently moved in to eaves Creekside. Although I have been here for only 3 weeks, I have to say it is an amazing community.The apartment is well laid out with great lighting and tons of storage. The maintence team does a wonderful job of keeping up the community. Julio has been great and very responsive to my maintenence requests.The office staff has been very welcoming and friendly. Ruben is very down to earth and made the move in process a breeze.

Review №65

2020-03-23 16:50:58

Well kept grounds, great and easy to work with community advisors, and a located in a quiet, safe area. Easy access to downtown Mountain View(8-10 minute walk). I loved living here for approx. a year and only moved out because I became a work from home employee and required more room/an office. Would recommend living here 10/10 times.

Review №66

2016-09-13 19:57:25

Management is nice, but the other people and neighbors who live in this complex are obnoxious. I was misinformed about rent and utilities and what was included. The walls are paper thin - I could hear my neighbor using the restroom! Overall, I cannot wait to get out of here.**Im editing my review after working with management - as I mentioned originally they have been lovely to work with. Their immediate attention to my complaints went above and beyond what I expected. Apartment living can be difficult, but Id say that they care more about their residents than most places, and Im feeling increasingly positive about the rest of my time here. Thanks!

Review №67

2021-04-22 00:51:52

I have always been impressed with maintenance here, response times are great and I am always satisfied with the work completed. I brought up to the leasing office team last week that the landscaping crew left debris all over my porch and Allison and Felipe were quick to respond and Felipe even came and cleaned off my porch! Thanks to Felipe for going the extra mile.

Review №68

2021-09-28 22:37:05

Eaves Creekside has been our home for 6 years, and we have loved it. The entire team at Eaves Creekside has been extremely friendly while making sure all our needs are addressed. Steve and Mike in particular have helped us with all sorts of maintenance issues, and have always been prompt, efficient, and willing to help with a smile. The team has done a great job in creating a safe and lively community and making Eaves Creekside a fantastic place to live.

Review №69

2022-02-16 19:27:23

Great Staff - Steve is extremely prompt and goes out of his way to handle service requests correctly. He is super friendly and always willing to help out even when its late at night. He also shares his insights and expertise on maintenance work! Keep up the great work Steve!

Review №70

2016-11-19 18:13:00

Really enjoy living here so far. Staff is very attentive to your needs. I worked with Rueben to get my apartment and hes great. Ive moved here from PA and love how close I am to everything. Of course you can hear your neighbors occasionally, but that is apt living.

Review №71

2015-07-31 22:48:48

When it comes to finding an excellent apartment in the silicon valley/Stanford area, my No. 1 recommendation is and will always be Eaves Creekside, Mountain View. We as a family lived there, 151 Calderon Avenue, for almost eleven months, and we just love the place. I lived in the United States for, off and on, almost eight years. This is the only place that makes me feel like home.First, the management team is super nice! They treat you like a family. They can remember your name and apartment number. Whenever I went to the front desk for a mail-delivered package, they would get it right away with a smile on the face, without asking the routine question: What is your apartment number?They fix issues in the apartment in a very efficient and professional manner. Just a simple call, they would come to your apartment within a couple of hours and get things done. I once operated the heater incorrectly and the safety switch for the heating was automatically shut off. The technical repair guy came to my apartment and within merely seconds fixed the issue by pushing a red button, the safety switch, on the upper left corner of the heater. They really know things well. The other time the light under the ceiling fan went out, and again within a couple of hours, the issue got fixed and a new light bulb was installed.They could also help you out on things that have nothing to do with them. Once I had the plastic part at the lower front part of my car fall off by hitting a ditch somewhere. I was thinking about taking this issue to a car mechanical shop. I just chatted about this at the front desk. There was a management team member who knew a lot about cars. He was able to put the plastic part back to the original position immediately. Another time I lost an expected mail. They contacted the post office, did the job for me, and got my mail back.We had to terminate the lease one month in advance because of visa issues. We thought we had to fulfill the contract by paying for the remaining period of the time. But we guessed wrong. A couple of weeks after we notified them of our intention to move out of the apartment and get back to our home country, they had already found the next tenant who wished to move in right after our move out date. So we saved one month’s rent.The Eaves Creekside complex has all the facilities you can imagine to exercise your body: swimming pool, gym, tennis court, basketball court, etc.Of course, the second reason is the location. The place is very close to Caltrain station. Do not underestimate the importance of that. Even though we had a car, we often took the Caltrain when sometimes we did not want to drive (for example, going to San Francisco). The place is also very close to downtown Mountain View. That allowed us to taste cuisines from different countries by simply walking to the Castro street: Mediterranean, French, Italian, Indian, Chinese, Japanese, Thai, Vietnamese, etc. Yes, you can drink beer and wine and walk back home. That is nice! Castro street is part of the reason why we could enjoy our stay in the United States without getting bored. The place is also very close to highways: 237, 85, 101. That can save you a lot of time without having to drive on local roads, especially during rush hours.Overall, I think Eaves Creekside is the No. 1 choice for those working or studying in the silicon valley/Stanford area. I will live here again if I have a chance to move back to this area in the future.

Review №72

2020-10-10 04:20:38

Granted there was limited access to the units during the viewing due to COVID policies, overall the lease office made the unit inquiry and move-in process very smooth. Glad to call this place my home. Its a well maintained community in a very nice neighborhood.

Review №73

2021-05-06 04:25:30

Ive been at EC for 1.5 yrs. Great location, helpful staff. Shoutout to the maintenance and groundskeepers, its typically clean and well kept here. Only criticism is that the walls are pretty thin, but I have respectful neighbors. If it werent for that Id give this place 5 stars.

Review №74

2018-05-22 23:50:16

Office staff is amazing- the new guy, Hassan in the leasing office puts a smile on my face everyday — what a perfect addition to the team!! maintenance takes care of all issues quickly and perfectly- love grilling by the pool with neighbors... and the location is ideal!!! I love it here.

Review №75

2016-12-09 06:12:05

Overall, its been amazing for the 1 week that weve been here for. Ruben has been helping us through our move in, and is doing an amazing job! Makes sure we are comfortable every time we see him, and makes sure he deals with our requests in a timely manner. Thanks, Ruben!I also want to comment on the excellent services of the maintenance team, especially Christian!There are some concerns that we had about how quickly rents change here (more than other apartments) but thats something we are going to be careful about in the future.The only other major criticism I have is about the construction of the apartment in that we can hear our 1st floor neighbours (we are on the 2nd floor) and I know they can hear us too. The flooring is very wobbly and when we walk - the apartment rambles!

Review №76

2015-04-28 21:20:29

The buildings and grounds are maintained well. Maintenance was just a click away (on-line) - and they were so good, too! We talked to Sam in the front office when signing up for a one bedroom. He was extremely helpful and knowledgeable. I loved having a dog park on the premises!! FABULOUS!

Review №77

2013-09-01 03:11:41

I moved here from Minnesota in May 2012. I had little time to coordinate a move (I work for the government). I had friends out here already, and one of them went to check it out. They said it was ok. I actually had to sign the lease without ever actually seeing the place until I arrived at the property the day I physically moved in.Management from the beginning was very helpful. Every question I had, they answered to the best of their ability. When I put in maintenance requests, they are promptly addressed. The property and community have been absolutely fantastic. Im very happy living here--its a great area.It IS quite expensive. I assume its because of its location and how high demand this particular area is. Also, Santa Clara County DOES NOT have rent controls. Which is both good and bad. Good because it keeps the garbage out, bad because if you dont have the cash, your stay here could be short term.I do very much recommend living here though if you can afford it. You could definitely do a lot worse! The apartments are old, but large enough to not be horribly cramped. I have a 1 bedroom and it suits my needs just fine.

Review №78

2019-11-22 17:45:22

I would like to write a review for the exceptional service team, especially Octavio and John. I had a couple of service requests on a Friday morning and they promptly arrived and took care of all of them and more. They didn’t hesitate a single moment, when I asked about other service items that I had forgotten to create a request for, like replacing light bulbs etc. They worked efficiently and with courtesy, that I have come to expect and always receive from eaves Creekside Service teams. Thanks a lot guys.

Review №79

2018-01-30 14:50:48

I stayed here for 1 year and loved this apartment. Very good community. Well maintained neat and cleaned apartments. In addition to rent we should pay for pge, garbage and water. These are shared bills for a group of apartments. Balcony is not there for some of the apartments. Pets allowed. A well maintained tennis and basketball courts, swimming pools and fitness center, are there. Barbeques and a beautiful picnic area. Onsite laundry facility. Covered parking and parking area for guests. Package locker system was very helpful. walking distance to downtown. Stevens Creek trail access.

Review №80

2021-05-03 22:57:40

I got great support from the apartment maintenance team. Specially thanks to Max to help me quickly fix the mailbox lock.I also want to say thanks to Steve Gradel. He is super nice and every time I sent out maintenance requests he would come to fix everything very quickly.

Review №81

2020-11-30 19:17:06

Wonderful community in bay area adjoining Stevens Creek Trail. Excellent green community that is next to a elementary school, which is very good if you have a school going kid.Community consultant Hanin was very helpful and answered all the questions, appreciate it.Now the only downside is that the kitchen is small, which will be a problem if you have lot of kitchen appliances.

Review №82

2020-11-24 01:20:39

It was great pleasure to work with Hanin Idais. Her sincere help, above and beyond customer service skills get me into Avalon Community at Eaves Creekside. Her outstanding listening skills helped me to find the perfect match for my needs . When I decided to rent my lovely unit, she made everything super easy in my busy life - clear, organized and simple to understand. I would like to give her 7 star!!!! Excellent customer service.Thank you Hanin! I am so looking forward to move in and be part of the community.

Review №83

2020-11-24 00:44:05

We have been living at the complex for about 2 months now. Steve, the person in charge of maintenance is very response and extremely knowledgable. He typically responds within 1 hour of posting a maintenance request. They also helped us find the stud one time and instructed us on how to mount the tv. I am extremely happy with the service provided by Steve and his team

Review №84

2017-02-09 23:52:20

This place is fine. Location is great, close to Caltrain and downtown, management is friendly and responsive. The only problem is the soundproof -- the wall is so thin that I can clearly hear people upstairs walking and talking. Unfortunately my upstairs neighbors seem to be short-term tenants (there are people moving in and out every a few weeks), so complaining does not really help.

Review №85

2018-09-08 22:30:44

Just moved into eaves Creekside last night. It’s been an eventful day; but I’ve gotten some amazing help from Steve, one of the onsite maintenance guys at the property.Over the course of the day, he’s given me a tour of the property (as the office was closed), replaced my lock (15 minutes after I requested it), and hooked up Comcast internet into the unit (also within 15 minutes of requesting it), which for some reason the previous tenant had uninstalled.I want to give a big shout out to the management at eaves Creekside, and particularly Steve, for an excellent move-in experience. Without him, this day would have been a lot longer.

Review №86

2020-01-20 21:09:42

Not many properties can meet renters expectation and this is one of them. Despite the old building, its well maintained and the management is great! Its at a walking distance to Castro st, and its right next to the Stevens Creek trail.

Review №87

2019-06-28 00:46:18

Very friendly and supportive staff. Awesome!It is worth mentioning that Steve is a great worker. I accidentally broke some furnitures and reported to the office, and Steve immediately came to us and quickly fixed them with his very skilled and friendly service.

Review №88

2020-11-24 02:15:18

I had a wonderful experience with the apartment tour. Hanin is wonderful! She patiently provided all the instructions to make the self-tour as easy as possible, answered all my questions and made sure to find the right apartment for me. I am looking forward to moving in soon!

Review №89

2015-07-12 21:39:08

Its been years since I lived in a apartment complex and my experience at eaves Creekside couldnt have been better.Nice facilities, well kept grounds, multiple pool areas, workout facility, etc. On top of this the management staff, Linda, Kathleen and Sam are informed, considerate and a pleasure to deal with.A+++

Review №90

2020-12-22 16:00:28

We have a two bedroom with in-unit laundry, so we are loving it since it is a huge upgrade from our

Review №91

2016-11-13 19:14:10

Perfect place to live for a recent college grad and his dog. Management goes above and beyond, especially Ruben -- thanks for everything Ruben! The community resources are very nice, especially the dog park and the three pools. Combine all of that with the amazing location and you get an awesome place to live.

Review №92

2023-06-09 20:02:49

Robert did a amazing plumbing work and maintenance response was so quick they did the service ASAP

Review №93

2021-09-17 22:52:50

I just moved in and had the warmest welcome ever. The staff here is incredibly helpful from Allison, Vincent, Steve and to Felipe! They absolutely go out of their way to make sure everything you need is taken care of. I definitely recommend this place for those looking for their next place to call home 😊

Review №94

2018-06-07 20:49:44

Im currently apartment hunting in Mountain View and Hassan gave me the best tour I could ask for! I was there bright and early at 9:30 and he was ready to help me out. Even though there werent any physical units available, he showed me around the entire apartment complex and answered all the questions I had prepared. The websites virtual tour is just as helpful as a physical one and he ran me through that as well. Make sure to swing by and check it out if you are working in Mountain View or need a convenient Caltrain access!

Review №95

2021-10-01 19:53:06

Ive been living here for around 3 years and its been a great experience. The maintenance staff is wonderful and respond to requests very quickly! Shout-out to Steve who handled my request!

Review №96

2019-12-29 00:38:51

One of my best friends lives in this apartment complex. I lost my wallet one night that I had visited him, but I didnt know where. I was very upset thinking about having to replace all the cards (including credit cards, driver license and work ID), updating payment info on all the websites etc. One of the residents in this apartment found my wallet and turned it to the leasing office. It had been a rainy few days and my wallet was completely soaked. They laid out everything to dry up and then googled my name from my ID, found my email and informed me that they had my belongings. I picked it up the next day. It saved me a lot of headache not to mention concerns about identity theft.

Review №97

2019-10-17 14:23:25

I am a new resident and I am very impressed with the apartment, the complex itself (multiple pools, exercise facility, tennis court), and especially the very friendly, very knowledgeable staff, who have worked so hard on my behalf to make the process easier for me. Shout out to Kathleen and Claudia in the office and Toni on the Customer Care line!!!

Review №98

2020-08-14 02:04:45

I can tell you that the reviews are fake on here. I just moved out and lived there for 2 yrs. It was noisiest place I have lived in. The rent pre-COVID was so high and now that the price has gone down justifies the place. Also, I saw cop cars inside, paper thin walls and flooring, WFH was awful, loud neighbors.. It was a mess. With the pricing on apartments lower everywhere, suggest you look else where.

Review №99

2019-10-31 06:43:26

Apartment building has lead paint which has been leading to fatigue. Management was not very clear about where the lead paint was located upon signing the lease.Walls are also very thin- I can hear my housemate having a phone conversation.

Review №100

2015-07-21 17:59:54

Very good apartment, quiet and spacious. New washer/drier and dishwasher. Sam Daoud in the leasing office has been very professional and helpful and assisted me in all my request very fast. Thanks, A++++!

Review №101

2016-01-28 21:58:36

Had a great experience with management. So helpful and really super nice. Decent apartments with good amenities for the price. Very close to the train, light rail and Castro Street. Linda Okamoto is the best!

Review №102

2020-07-30 20:56:50

I would like to write a Review for the exceptional service. Great experience working with May, lovely personality, how she positively being connected and helping me with all the options I will be living in this lovely property. Thanks again May your are STAR ..

Review №103

2019-10-25 22:56:30

Great location. Pet-friendly -- they have a self-serve dog wash facility right on the premises. Staff are friendly and professional. Monthly community activities. And dog park right on the premises. Loads of walking trails and nearby creek.

Review №104

2020-11-03 02:14:41

The staff here are helpful. Hanin took an extra mile to help us. The service team works hard to maintain the community. Good location to walk to downtown and Caltrain station. The only imperfect thing is the thin wall.

Review №105

2020-11-04 06:42:33

I am incredibly pleased with my apartment so far. Everything is well kept, and the staff here are very helpful. I appreciate Hanin for providing excellent communication and for making the whole move-in process smooth.

Review №106

2021-02-16 20:57:32

So far so good living here. We like our apartment and the maintenance issues are quickly fixed! Matt and the other techs do a great job!

Review №107

2022-12-16 18:30:54

Great place to live with good amenities! Allison is really helpful and friendly and makes everything so much easier.

Review №108

2020-11-24 04:38:23

[ This review is for apartment tour ]A big shout out to Hanin from leasing staff. shes been very helpful, responsive and clarified all my questions promptly. Thank you so much Hanin!

Review №109

2022-11-11 01:12:22

Within minutes Gama came quickly and cleared my tub drain that had hair messing up the flow. Thanks so much Gama !

Review №110

2021-04-13 17:37:01

Maintenance is top-notch with courteous professionals. I love the amenities too, and how you can set an appointment online safely during the covid crisis.

Review №111

2023-03-14 22:49:51

Amazing management, amazing place, spacious, calm, really good area, quick responses, Allison and Victor were super friendly and helpful in all this process.

Review №112

2020-01-20 11:44:26

Not only is the maintenance dept very good at their work but they go out of their way to be of assistance. I was struggling moving some heavy furniture and Steve, who was in the area, took time to come over and help. It was something he did not have to do it helped me immensely. Brad

Review №113

2020-10-09 00:20:59

HIGHLY recommend this place. Their Community Consultant Hanin did a great job explaining everything and answering any questions I had. She really knew her stuff and was sweet and fun! 5/5 Thanks Hanin!

Review №114

2018-06-01 05:22:32

Hassan gave my fiancee and I a great tour of the Creekside grounds and one of the larger apartments, offering a lot of details and insight that really spoke well of the place.

Review №115

2017-03-28 14:26:46

Nice and quiet location, the facility is well maintained however, the walls are very thin. I can hear my neighbors in their cottages through the common walls even though I have no one below or above me.

Review №116

2018-03-16 22:46:47

The location is perfect for families. It is a safe neighborhood and its just 10 mins walk from downtown. The amenities and extra parking spaces are a plus.

Review №117

2021-04-01 00:12:20

The maintenance staff is very quick and responsive. Special thanks to Steve Gradel for helping us with heater and sink.

Review №118

2017-12-21 23:16:48

Well maintained community and quite helpful leasing team. Found the best apartment matching my requirement closer to Caltrain station

Review №119

2017-09-01 20:04:08

Property is conveniently located to downtown Mountain View and the Mountain View Caltrain Station. Ruben was friendly and helpful and provided a comprehensive tour of the property.

Review №120

2021-05-08 03:10:05

Ron from Eaves Creek was fantastic! He not only did the job, he was considerate of the Covid situation, friendly and punctual.

Review №121

2019-08-06 22:08:25

Steve from maintenance was great! My key broke in my lock and he showed up promptly and fix the problem

Review №122

2017-09-08 05:25:22

The location is great! There are enough parking lot for people with two cars. The office staff are very nice and responsive.

Review №123

2021-03-24 00:52:19

The community is great and everything looks goodThere is no AC and it becomes super hot in Summer

Review №124

2015-09-09 22:02:31

Charge routine cleaning fees upon move-out for carpet steaming, repainting, and professional cleaning no matter what state you leave the apartment in.

Review №125

2017-09-03 01:50:54

Quiet and safe neighborhood, and maintenance team is amazing, they respond and actually fix stuff same day!

Review №126

2021-12-22 21:03:34

Shoutout to Felipe Barajas for seamless maintenance. Apartment complex is fine too.

Review №127

2018-03-11 04:19:30

Good Location and access to a lot of amenities including bike trails, CalTrain and Downtown Mtn View.

Review №128

2020-12-22 06:56:35

Hanin help us a lot in the application process. She responsed to our questions quickly.

Review №129

2019-03-03 16:43:33

The maintenance staff here is super friendly and also the fastest to address issues Ive ever experienced!

Review №130

2021-05-03 18:22:47

Steve was super helpful and fixed things in no time!

Review №131

2019-01-20 02:06:19

Initially good experience turned sour. Had to amend rating from 5 to 2 stars.

Review №132

2018-04-19 23:21:46

Great customer-service, cleanliness, quality of living, supplies, and all else. Much appreciated.

Review №133

2019-10-17 20:06:43

They have 3 pools but none of them are heated

Review №134

2017-10-26 19:08:56

Great location, manicured grounds, lots of amenities, and reasonably priced!!!!!

Review №135

2017-02-13 05:18:10

Very nice apartment, close to Caltrain.

Review №136

2017-08-15 16:49:30

Mike did a great job. Thank you!

Review №137

2015-07-16 23:44:34

Love the staff - very kind and supportive.

Review №138

2016-04-02 20:05:01

Pretty bad management. I do not recommend this place.

Review №139

2016-11-27 02:21:58

The place is good and the staffs are very helpful.

Review №140

2019-11-19 18:35:53

Paper thin wall. Unhelpful management.

Review №141

2016-08-10 15:52:05

Management is good and helpful

Review №142

2018-02-15 23:29:54

Quiet, clean community!

Review №143

2023-12-01 21:36:17

I recently moved to eaves Creekside in September, and I am extremely happy!!! The management team and maintenance team have been fabulous and I am happy to be living at this wonderful community