Presentation on Map Reviews Nearby

Emerald Garden Restaurant in Redondo Beach

3.3 (111) 2301 Artesia Blvd #1, Redondo Beach, CA 90278, United States

Categories

Chinese restaurant
Asian restaurant
Dim sum restaurant
Restaurant

Location on the map

Redondo Beach, Los Angeles County, California, US

Phone: +1 310-214-5455
Site: https://emeraldgardenrb.com/

Opening hours

Monday:11:30 AM–9:30 PM
Tuesday:11:30 AM–9:30 PM
Wednesday:11:30 AM–9:30 PM
Thursday:11:30 AM–9:30 PM
Friday:11:30 AM–10 PM
Saturday:11:30 AM–10 PM
Sunday:Closed

Edit info

Total reviews rating 3.3

111 Reviews for Emerald Garden Restaurant 2024:

Review №1

2023-11-22 23:20:29

Great Chinese food at fair prices. Try the Emerald Beef.....delicious. Delivered quickly with food still hot! But the only flaw IMHO is the rice is not included with the entrees. We ordered 5 entrees and no rice came with it. Thats my only complaint = 4 stars.

Review №2

2023-10-27 23:55:19

This place is awful! I ordered food through Ubereats, did not receive an item, called them and the guy who answered the phone was extremely rude. Hes telling me my item is in the bag. It was not and he did not attempt to resolve the issue. He just yelled as if I had a comprehension problem. Dont eat there! The prices are too high to have to endure the horrible customer service. The food is good, but unfortunately, I wont be giving them my money again. There are too many other Chinese eateries with good service that would love my hard earned dollars.

Review №3

2023-09-22 20:04:29

I ordered online today, 9/22/23 via their preferred methodology. Website states they open at 11:30am. Wanted food ready at Noon. Got confirmation. Drove over to pick it up, door locked, no one answered the door, no one answered the phone. Really wanted wonton soup for my daughter who is sick. They called me at 12:30 asking if I still wanted the food? I said No, you were closed when I went to pick up. Will never go back again. They lost a customer. No hours posted at their restaurant, no open/closed sign.

Review №4

2023-05-05 15:10:13

Cant even enjoy my food. Extremely disappointed. The food was infused with like grill char or something. Very distasteful shrimp fried rice. This is extremely wrong.

Review №5

2016-10-26 06:13:08

Good Freshly Cooked Chinese Food at reasonable prices. Nice and attentive wait staff. Will definitely be back for more.

Review №6

2023-05-02 17:06:24

Walked in, the air conditioning was running so cold it was actually uncomfortably cold. We were greeted by a confused guy who asked us what to drink but did not bring menus.A while later a young fellow brought us menus and said the prices on the menu were wrong and asked if that was okay.The tables were sticky and the floor wasnt clean. It was also dead silent in the room to ensure we could hear the only other guy in the building eating his food out of a box?I dont know if the food was good because we left.

Review №7

2023-03-30 19:52:14

For the price and wait time I wouldn’t go back. Plus the food was just decent. You get a lot but it’s the taste that lets me know the worth and for the wait time. Meh. They focus more on online orders then the orders in the restaurant. I ended up getting it to go because I was sitting for more then 30 minutes for the food and I was the only one in the restaurant. I ordered shrimp curry, beef and broccoli, side of dumplings and Rangoon’s for 60ish dollars and waited about 36mins. Maybe I got them on a wrong night but you can try it yourself, I’m okay.

Review №8

2019-02-24 05:57:36

The food is good, middle of the road spices. The service was sub par. They seem to be more geared for take out instead of seated guests. I had to get up and go ask for chop sticks and water twice. We were served on childrens print plates which Ill post a picture. Our food was slung onto the table because the guys phone was ringing. They need a server/hostess to cover tge dining area. I tipped 19% and my dinner guest thought that was too much.

Review №9

2023-10-08 16:39:48

10/07/2023 UPDATE: I believe this place is under new management because I used to absolutely love the fried rice & mongolian beef here. However today, it didnt taste the same. It reminded me of the food you get at Hong Kong Express for less money. Also our server looked like hed just gotten out of bed and was wearing a blue shirt that had dirt stains on it. The restaurant itself looks very neglected. Im guessing the previous owners sold it post-pandemic.

Review №10

2023-05-16 03:46:40

This is legitimately one of the worst restaurants in all of Los Angeles, maybe even on the planet. There is something seriously wrong with their food. We threw almost all of it away. Do not convince yourself that it cannot be THAT bad - it is. Eat literally anywhere else.

Review №11

2023-07-17 22:35:16

Please can we get a new Chinese restaurant in the neighborhood? Every time I decide to give this place another try (last time was like 6 years ago) when Im in the mood for Chinese, I always regret it.

Review №12

2022-01-20 23:44:41

Readers take note that all the good ratings for this place were from a couple years ago. It used to be great and we have been eating there for 35 years, but it recently has become terrible. The last two times we ordered, the food took more than an hour and was cold when delivered. The first time we waited 90 minutes. The second time the food had been spilled and was all covered in greasy juice that we had to clean up just to eat our meal. We ordered online and after they charged my card, called to tell me they didnt have one of the items, and insisted I order items that cost as much as the one they cancelled, then changed my order to a more expensive item so they would not have to refund anything. When I called back to discuss it, he repeatedly yelled at me that the item was more expensive as if that made it ok. He could have made a loyal customer happy, but instead earned a bad review.

Review №13

2022-02-15 03:52:37

Oh no! They are really suffering over there. We ordered takeout online, a pretty large order, and decided to pick up at the restaurant. We got a notificationthat the order was ready. When we were serving up our meal, we noticed that the entrees varied from slightly warm to flat out cold. 2 of the 10 items were warm enough to eat right away. The others needed heating. When I called to ask why this might be the case, I was quickly shot down with if you dont like it go somewhere else, everyday is bad, no workers and then hung up on. The food tasted good but I cant figure out why they wouldnt care that they are selling cold food. They should cut down their menu, update their online orders, call customers when orders are in to let us know they are running short staffed. Too bad we wont be patronizing anytime soon again....

Review №14

2022-02-07 20:49:12

There seems to have been a change in ownership and the quality of service and food has taken a severe beating. It had been our go to neighborhood Chinese restaurant for several years, but sadly no more. We ordered from them in January, and the food was so bad, we had to throw most of it away. Should have learnt our lesson, and moved on. However, we decided to give it another chance last week, and the food was equally disappointing. Wont be ordering from here anymore 😕

Review №15

2021-11-04 03:46:08

We had a bad experience and are trying to resolve it directly with the restaurant but because they won’t respond to us in person or on the phone…We placed an order for delivery and we’re told it would be there in 40 minutes. After more than an hour we called to check on the ETA and we’re told the driver would be right there. At an hour twenty - still no delivery so we called again and we’re again told that the driver would be right there. 10 minutes later we tried calling back and there was no answer. Tried several times - nobody would answer the phone. We gave up - ordered, and went and picked up Mexican food.Almost 2 hours later to the minute, the delivery driver for Emerald Garden came to our door. I explained it had been 2 hours and that we’d gotten other food. I asked what he would’ve done? He said he got stuck in traffic and had to make another delivery and walked off immediately. We live 5 minutes from the restaurant - with bad traffic 8 minutes. Had they told us on the phone when we called that their delivery driver was slammed - we would have happily picked it up.We’ve eaten here and had deliveries several times before and generally been happy. We really don’t want them to lose business (other than ours) over this. But they’re refusing to talk to us or refund us for food we didn’t get.Disappointing. We realize times are tough for restaurants and are sympathetic to a fault. This could have been so easily resolved.

Review №16

2023-05-26 21:45:17

Awful service, awful food, awful postion size. Staff extremely unhelpful and just plain rude. Place was a mess I would dread to see th kitchen.

Review №17

2023-05-08 00:38:03

DO NOT GO HERE, THEY WILL STEAL FROM YOU. False advertising of prices is illegal and the man here told me to my face that we purposely leaves ten year old prices on his menu so he wouldnt lose money.

Review №18

2022-03-16 18:32:14

Food was very plain, not the good taste at all, overcharged $3.00 (a little extra Chilli and tofu). Hot and sour soup wasnt good, tasted burned. Others -- so plain, we decided to not eating all of them -- very disappointed 😒. We tried mixed appetizer, only ate the wonton chips (burned too), spring rolls (okay), chicken (too dry) -- we were hungry. We decided to order another food from Vietnamese restaurant. Definitely wont be purchasing again (Ordered from grub) - Dec 2021

Review №19

2022-01-28 05:05:02

If I could give less than one star like a -10I would it was such an awful place the manager was so rude he charges for things that we didn’t even expect to be charged for and they put stuff in my food that I was allergic to . I asked him what was in before ordering . He left out info .I told him I was Allergic but he would not fixI am sick. If you want to pay extra beyond what your order was and you want to eat food that taste terrible And maybe have a suicide mission . Then this is the place for youI’m considering calling my lawyerThe worst place I have every been

Review №20

2021-06-07 03:18:24

I wish you didnt have to select a star rating to leave a review for this place. Placed an order on UberEATS only to be told they didnt have the food to fulfill the order when I arrived. No worries, just cancel. The guy tells me he doesnt know how to cancel. I left expecting him to figure it out by the time they closed and over an hour later they charged me. Went back to ask for a refund and he tells me to work it with Uber. Believe the bad reviews! Horrible take out and even worse dining in service!

Review №21

2021-07-14 04:06:35

Been here multiple times and the food is just not good, the meat tastes like it’s microwaved after being frozen for a while, the brocolli/veggies they put in the plates are literally raw and hard, the wonton soup smells like it’s been sitting a while - the actual broth has this unsavory taste and unusual smell. just not good every time i try but maybe others might think different, I’ll probably avoid, just sucks it’s so close from my house, it would be so convenient having a bomb Chinese restaurant next door.

Review №22

2022-01-28 04:49:53

We asked about a recipe, we felt rushed. We also werent informed of extra charges. He brought out the dish and it was mostly celery...hardly any shrimp...if he had told us ordered something different or have it taken out...I asked to speak to him about the extra charges. I said that they made a mistake and he said no no...we charge for everything...I just wanted three dollars taken off my order...I didnt know about the charges and he was rudeHe wouldnt do that. So we didnt tip

Review №23

2021-03-21 02:14:00

Me and my girlfriend ordered food via doordash around 6:30 p.m. and found out after waiting 40 minutes that our order was canceled. We tried calling to see what was the problem, and the owner screamed over the phone saying there are too many people in my restaurant. Im still waiting on my $42 refund. I would not recommend ordering food or dining in at this restaurant if this is the kind of service youd get.

Review №24

2020-05-02 03:20:56

Just as expensive as surrounding Chinese restaurants, the sweet & sour pork was soggy from too much sauce as was the egg foo young. The orange peel beef was okay as was the chow mein, but no napkins, hot mustard or sticky white rice (what Chinese restaurant doesnt at least offer the option to buy it as a side or just include it?), and the egg foo young was very lite on the chicken. It wasnt worth the price tag, especially since their packing was so bad that there was sweet and sour sauce all over the other containers. I doubt, very sincerely, that wed order from here again. There are just too many better options.

Review №25

2017-02-24 15:47:51

Ive been there twice w/my female companion. Both times only us and another table were being served. Service is slow @ best! Weve noticed both times that there are lots of takeout customers (probably the bulk of their business). Staff is friendly. Place is clean, well lit and inviting. Well be back. The food is good and reasonably priced.

Review №26

2021-12-14 22:56:38

If you like maggots in your beef and broccoli, order here. They should be investigated and shut down. Absolutely disgusting. Go to Panda Express its sooo much better as they have regular health board checks [oh and its cheaper]

Review №27

2019-05-21 03:43:15

Egg flower soup..general toas chicken. . Its. Ok.

Review №28

2019-11-30 06:19:19

I called in an order, the guy kept rushing me, wasn’t even sure if he got the order or the credit card number down right. Two hours later I’m standing in the rain Flashing my flashlight on my phone waving this guy down the restaurant keeps telling me any minute any minute,as they sent the oldest man to deliver to my house. I watched for an hour as he drove past my house over and over and over again sometimes would stop here or there but just kept going. I finally and literally ran out in the street and pounded on his car at which point he just sat there for another five minutes before he opened his door. I was starving when I ordered and I Now have absolutely no appetite. To make it worse the restaurant stopped answering the calls and refused to reimburse me my $60, 90 minutes into the wait. Naturally the food was cold. It’s not a matter of never eating here again, I honestly hate this place tonight!!!!! Kick rocks

Review №29

2021-06-13 15:58:49

What a find! Freshly made good Chinese food at a reasonable price point. The Gourmet Dinners start at $12 and include rice appitizers, entree. Yummy and fast. It was so much food that I made meals out of it! Highly recommend.

Review №30

2016-11-12 02:48:19

Giving one star because I cant give ZERO!Horrible, slow service because owner is too cheap to hire anyone! A sole unhappy waiter answering the phone, handling takeout, and, when he can, waiting tables!Took ten minutes, and two requests, to get water to the table...when asked to refill these, he reaches over to an abandoned table and grabs a mostly empty pitcher of warm water--had to ask for more ice.Pan fried dumplings were obviously deep fried, and tasteless.Orange chicken was cold, covered with goopy sickly-sweet sauce. Broccoli and mushrooms was hot, but was drenched with a clear, slimy sauce that had no name or taste...Orange peel chicken was ordered, but not cooked until waiter was reminded. Came out hot, but chicken was not high quality.Left without paying...will never go again!

Review №31

2021-09-13 03:24:05

DO NOT ORDER Absolutely disgusting, said the delivery (via their website would take 40 min) took 90 min and it was bland, tasted frozen. We ordered the beef satay the foo yang hai and soup. All horrible and a waste of 40 dollars.

Review №32

2015-04-09 02:49:20

Very nice place. The staff is very friendly and always checking on the table. Came here for a birthday dinner recently and they where able to accommodate us with few tables together. portions are very large and very good quality food. No matter what dish you pick they ll are made with a high quality and great taste. I would like to try this place again and have other items from the menu

Review №33

2012-08-24 21:42:08

I cant figure the bad reviews I see. My brother-in-law from Little Rock, ARK, born in China, says this is better than any Chinese restaurant in Chicago (he spent ten years there). My wife is Chinese, we always loved the place. Never had bad service. Its the best place in the area for Chinese food. Three thumbs up!

Review №34

2016-03-11 21:04:27

The food is ok for the price. I ordered something that I always do and it was over the top spicy that I had to throw it away. I called to let them know, and she didnt so much as to offer me a new order. The worst is the people running this establishment. They are so incredibly rude. They just hang up on you after ordering on the phone never saying thank you or goodbye. And the carpeting is nasty

Review №35

2019-08-14 03:19:54

DO NOT ORDER DELIVERY!!Ordered Fried Shrimp and got peel n eat shrimp with the shells still on covered with half crispy coating. No flavor in the hot sour soup and egg rolls that were super mushy inside. Got charged and delivered a large soup when I ordered small, TERRIBLE MEAL!!

Review №36

2017-07-09 04:42:45

Great food 100% fresh and delicious. My favorite Chinese food delivery. Hand cut vegetables. Home made recipes. They make perfectly gluten free dish for me. Must try!

Review №37

2018-10-24 17:20:31

This is my go-to place for Chinese take-out. It is familiar comfort food, not challenging authentic Chinese food or fussy fusion cuisine. I especially liked the hot braised shrimp. On the down side, the atmosphere is a little budget, and Im not sure I would take my wife here on date night.

Review №38

2018-03-25 17:14:38

Went in on a Friday. Was empty, didnt smell like any foid. Just cleaning products...Clorox specifically. Ordered orange chicken, lemon chicken, beef broccoli and combination chow mein (shrimp, beef, and chicken). The chow mein a d need broccoli was okay. Nothing I would crave from there. Orange chicken a s lemon chicken was terrible. They charge for drink refills. They have high chairs, but its not a kid friendly place to eat. Wouldnt recommend this location. Oh the egg drop soup was good.

Review №39

2023-11-01 19:51:56

Great lunch special for great price.

Review №40

2021-09-28 19:37:54

I ordered take out and was pretty disappointed. The chicken was okay, but the iced coffee tasted extremely sour and the ice cream was very freezer burnt. Had to throw out the coffee and ice cream and waste my money.

Review №41

2022-08-12 03:35:13

My suggestion to the owner. RETIRE! Food is bad and you know it. You do not do or say anything to accommodate a legitimate complaint. I have been your customer since 2007, but today was my last time to eat there.

Review №42

2017-09-02 05:32:52

As someone from Sydney who is used to eating a lot of Chinese food I was pleasantly surprised by this restaurant. The food was very nice, the Kung Pao Chicken had the real dried chillies, the noodles were delicious and they had lots of chilies that could be added. Excellent food and excellent value.

Review №43

2021-02-06 03:53:34

This is a great local Chinese restaurant. My favorites Egg Rolls (dont share), Honey Walnut Shrimp (specialty), Moo Shu Pork and Chicken Fried Rice. Plenty of food for 2 or 3! Always have leftovers, except the Egg Rolls) ;))

Review №44

2023-07-18 04:05:16

The food was so tasteless and not worth the price 😭

Review №45

2017-04-24 19:26:09

Super traditional Chinese food with a sit-down atmosphere that doesnt feel stuffy. Very kind people.

Review №46

2015-11-23 07:09:26

Ate here for lunch and was disappointed. The texture of the mongolian beef was displeasing in addition to being especially slimy and the accompanying fried rice was sub-par. However, my friends fish (served on a bed of green beans) was acceptable, so the experience wasnt a complete loss. Will not be returning any time soon.

Review №47

2022-02-03 05:30:48

Completely empty restaurant but still had to wait a very long time on a pickup order. The food is ok for the price. Not great but not terrible.

Review №48

2021-03-21 02:14:42

Wow. We waited 45 minutes for our order just for it to be cancelled. when I called to see why it was cancelled, he yelled at me telling me there were too many people in his restaurant and repeatedly screamed through the phone. horrible experience.horrible customer service.

Review №49

2022-03-15 17:53:54

I had a delicious lunch,. It was a large portion and they were very nice. I felt it needs some extra TLC in some areas.

Review №50

2023-05-22 20:26:45

Food was great, quick and tasty.Sincerely

Review №51

2012-12-23 23:15:09

Food is excellent. Staff is super friendly. Ive been many times, and get treated like family. They will even make a dish for me even though its not on the menu.

Review №52

2016-09-25 22:25:39

Friendly staff. The food was decent and reasonably good. The fried rice was a little weird but I think that may just be different because Im used to east coast rice. All in all good stuff.

Review №53

2022-12-21 02:38:03

Really good flavor. Am the person a good fried rice is real Chinese food

Review №54

2021-03-17 04:07:07

We had the whole fried Salted Shimp, deep fried Salted Pork Chops, Rice and Vegetables all fantastic.But the best thing was we dined - in.

Review №55

2019-10-29 01:55:25

Our order was not hotor warm. Unfortunately the Sweet and Sour, Kung Pao Chicken, Chicken Chow Mein were not up to par. Really was disappointed

Review №56

2017-08-10 20:54:15

Very good food. I try to get something different each time just to check out more of the menu. So far, everything was good.

Review №57

2021-12-20 21:42:04

This is the worst stablishment Ive ever encountered. Extremely rude host. Im also not sure with their cleanliness seeing they are B rating.

Review №58

2019-10-26 04:27:14

Their food was amazing! The smell of this place is outstanding! If this place had 10 stars, I would give it to them!

Review №59

2022-02-07 00:49:01

I won’t recommend this restaurant for anybody that food is salty they deliver to run address I have to wait 45 minute and no good food salty and also they could like they don’t wanna cook like like it’s a new chef or something like that no good please do not use this restaurant anymore I want thank you

Review №60

2021-01-30 05:17:36

Delivery over 1hr late. Food dry and tasteless. Background noise makes it difficult to order. Never again. Worst food ever

Review №61

2018-09-09 02:22:15

The best Chinese food I have had in many years both me and my friend loved everything we got. Everything was fresh.

Review №62

2014-04-18 22:55:36

Fine little neighborhood place. They sometimes get overwhelmed if there is a crowd, but good simple faire. OK prices. Good food. Nice people.

Review №63

2021-11-28 02:22:29

Went to the restroom and was disgusted. Completely filthy. Scared of what the kitchen looked like. I didnt wait and just left.

Review №64

2022-03-19 18:52:38

Canceled every single doordash order Ive ever placed. Why, I have no idea.

Review №65

2020-04-26 23:02:51

Bad service food taste no good they show pictures with dish and serve different and charge extra if you want the same in the picture. No stars at all but I have to select one to write my post

Review №66

2015-05-07 17:42:38

Mediocre food.Wont be coming back since the waitress charged my card a higher amount than I authorized. Be careful!

Review №67

2021-03-20 00:03:56

Decent chinese food. Very large portions. You wont leave hungry.

Review №68

2021-08-31 23:55:22

Terrible service. Said no sauce and then received it and then got yelled at for saying they put sauce on it. Yelled ‘Liar’

Review №69

2021-10-14 19:35:05

Ordered chicken chow mein. It’s cheap but it’s not very good. Bland.No color on the plate. Just brown.

Review №70

2018-12-21 03:59:22

Ive been here only once. I ordered rice and beef and both were above average.

Review №71

2015-07-20 02:08:49

Sweet and sour was good, water was tap and tasted awful, side orders were very dry. Overall I wont be going back.

Review №72

2019-06-23 12:06:36

Service is not friendly. Food is just ok. Price is just ok. No pride in ownership

Review №73

2017-04-09 01:14:52

Great low key restaurant with very friendly service! Also enjoyed the food haha

Review №74

2019-05-03 20:36:30

Great fresh Chinese food. Must try. Prices are unbelievable cheap

Review №75

2018-12-26 05:39:05

Not sure if it was a language barrier or unfriendly staff, food was good, not as good as fast food Chinese.

Review №76

2019-12-26 02:03:27

Orders took way too long through the delivery service. Had to wait an extra 45 minutes for some food

Review №77

2021-01-13 23:30:50

Fast friendly service great food what else do you need...lol

Review №78

2017-02-01 04:26:59

If there was a rating system that could go lower i would use it. This food makes me gag. Never again...

Review №79

2018-12-31 20:46:13

Friendly & great lunch specials, walnut shrimp is very good.

Review №80

2017-02-22 01:18:08

The Orange Peel Chicken hit the spot!!! highly recommend.Will come back again.

Review №81

2019-08-16 20:14:37

Love this lil place good prices and the food is delicious

Review №82

2021-03-02 04:03:47

I been here ones my self, then with all my family, nice place .

Review №83

2018-07-12 17:20:24

Great place for family dinning great food and friendly servers

Review №84

2019-07-04 00:25:23

The food is so GOOD! It is a family favorite.

Review №85

2021-02-13 04:21:39

Ordered delivery...never showed up. Won’t be going here again!

Review №86

2021-12-31 19:02:52

Orange chicken was too hot for me.

Review №87

2023-05-20 23:27:14

Chingon!!!The food is amazing!!!

Review №88

2016-01-16 17:11:24

Found hair in my food and the rice was hard like a rock.

Review №89

2016-08-18 18:14:02

Great food for take out - staff is iffy.

Review №90

2016-12-22 20:39:19

The employees are so rude, the food sucks.

Review №91

2017-05-25 22:09:42

The salt and pepper shrimp is bomb.

Review №92

2020-03-19 17:44:46

They also have Corona beer

Review №93

2018-12-23 21:41:36

Great and affordable food!

Review №94

2020-10-04 03:45:18

Good lunch specials and good service

Review №95

2015-08-22 02:53:09

Best pork fried rice and fried wontons

Review №96

2020-11-22 21:21:07

😃

Review №97

2019-03-09 03:46:09

Great place to eat in Redondo Beach

Review №98

2018-11-24 23:19:48

Good food for a good price.

Review №99

2019-07-16 00:34:09

Disgusting, hair in my food.

Review №100

2019-03-22 14:12:04

Salty unfresh blaaaaa

Review №101

2021-01-31 02:58:22

They are never on time.

Review №102

2016-11-16 02:56:06

Not that good at all

Review №103

2017-06-19 00:19:54

Very friendly staff.

Review №104

2021-05-08 04:30:26

Great food!!

Review №105

2019-03-09 01:56:34

Not really good

Review №106

2016-10-02 00:43:54

Best Chinese in the area

Review №107

2016-08-20 18:36:51

God

Review №108

2019-02-06 02:42:30

Yummy food

Review №109

2016-12-25 01:43:18

Love this place

Review №110

2018-11-07 06:43:14

Great food

Review №111

2022-11-27 20:32:06

The food is very freshly prepared and served quickly. Very tasty and well seasoned. However, the service leaves a lot to be desired in terms of friendliness and speed and apparently doesnt know their own menu. These small “nameless restaurants” are definitely better than the so-called gourmet restaurants around here.