Presentation on Map Reviews Nearby

Fix Auto San Marcos in San Marcos

4.8 (67) 917 Rancheros Dr, San Marcos, CA 92069, United States

Categories

Auto body shop
Aluminum welder
Auto painting
Truck repair shop

Location on the map

San Marcos, San Diego County, California, US

Phone: +1 760-735-9737
Site: https://fixautousa.com/san-marcos

Opening hours

Monday:8 AM–5 PM
Tuesday:8 AM–5 PM
Wednesday:8 AM–5 PM
Thursday:8 AM–5 PM
Friday:8 AM–5 PM
Saturday:Closed
Sunday:9 AM–1 PM

Edit info

Total reviews rating 4.8

67 Reviews for Fix Auto San Marcos 2024:

Review №1

2023-08-22 01:05:06

DO NOT BRING YOUR VEHICLE HEREUnfortunately I made the 3 month costly mistake of bringing my vehicle here and all I received were lies, Zero communication, Excuses and STILL an unfinished vehicle. Even my insurance is having a hard time to deal with them as well.-They gave me 5 different ready dates for my vehicle-They constantly failed to communicate with me when more problems arose with my vehicle**My vehicle was returned to me with the following**-glass particles still inside from the accident-loose right exhaust assembly-leaking windshield-cuts and scratches on my dash from obvious shattered windshield-chips on paint-screeching brakes-Glitching vehicle softwareI believe we can all agree here this is all But a job well done.

Review №2

2023-12-03 20:32:15

Great body auto shop to take your car to!My son, took his Subaru, and was super stoked with the end result, I took my BMW and my husband his Impala !great finished work 👍 we were sent daily updates on the progress and the estimated date of completion. Price wise they came in very reasonable, lower than other shops in the area.Thank you Johnny and everyone else there who answered all our questions ! excellent work !

Review №3

2023-09-03 19:44:22

These guys are family owned and operated company with a partner with fix auto and they treat their customers as family. Doing business with them was a great decision, I came in with no insurance and they gave me a great deal and did great work on my car with care and precision! I am coming back with all my car needs and I definitely would recommend this place if you want your car fixed right. I can understand why multiple companies bring their seemingly helpless vehicles to this shop. The work was quick and everyone there is extremely professional and highly skilled!

Review №4

2023-11-30 06:22:48

Fix Auto provided excellent customer service, Alex was amazingly helpful and walked me through the whole process. My car was ready on time, I was satisfied with the price, and I received quality work on my vehicle and they left it very clean as well. Fix Auto exceeded all of my standards! I would certainly recommend Fix Auto to my friends!

Review №5

2023-09-24 23:07:20

Great experience with Fix Auto San Marcos. Easy to get in for the estimate as well as setting up the drop off date for the actual repairs to start. They kept me informed throughout the process. The anticipated pick up date went a little over, however it was not their fault at all, was completely the dealer who sent the wrong parts. I definitely will recommend them and would use them again if my car needed repairs or paint.

Review №6

2023-07-22 23:45:15

My car was seriously damaged in the front. I almost didnt expect it to be fixable. Fix Auto did a fantastic job restoring my car to look and feel almost like a new car. It drives well and looks great! The customer service was great too. My car parts took longer to order from multiple sources. However, I was kept updated on the status. Alex and his team were great to work with!!!

Review №7

2023-09-18 17:04:22

I would like to say Thank you to Arturo and his team! They were awesome from the very first day. After being rear-ended, I brought my vehicle to Fix Auto in San Marcos. Arturo was able to get me an estimate the same day that was submitted to the other partys insurance company. Once approved, Fix Auto/Arturo received my car the same day and was able to get it done within 2 weeks! I highly recommend this place!

Review №8

2022-05-14 21:44:04

My experience with CID was EXCELLENT! True family-run business that puts QUALITY and CUSTOMER CARE first. They gave me an honest estimate, worked very well with my insurance, and performed AMAZING work on my Mustang repair and paint. Their attention-to-detail on paint is the best I’ve ever seen…true craftsmen…best-in-the-business…hands-down. They basically made my 2005 Mustang look new! Special call-out to Shelby and Johnny. I appreciated their willingness to negotiate and work through any issues or questions throughout the process. Unlike so many other places, they make customer care a real priority. I rarely write reviews, maybe every few years, and always when I’m either so turned off by a business, or so impressed by the experience, that I feel compelled to. In this case, CID checked all the right boxes. If you’re looking for amazing work and exceptional service, then I highly recommend CID.

Review №9

2023-02-13 06:44:05

This place is amazing! They found us the best deals on parts after our accident. Their communication, work and overall service is excellent. Johnny was my rockstar advisor but everyone at this family owned business is friendly, talented and professional! Our car is like new again thanks to CID.

Review №10

2023-10-10 20:01:26

Alex was BEYOND helpful in every sense of the word. He did extra work researching things for me and keeping me updated with the progress of my car. They even organized a lyft to take me to my rental car which was amazing. They made an inconvenient time very smooth, and created a non-stressful environment.

Review №11

2023-08-18 22:57:46

You guys were amazingly fast, professional, and did such a fantastic job. We are thrilled with the end result! Thank you for keeping us informed every step of the way and for going above and beyond and giving us our car back early. Great work!

Review №12

2022-08-04 06:13:23

Thank you Johnny and Alex, and everyone at CID Autobody! They first repaired a front fender on my BMW F30 and did such a great job, I went back a couple weeks later to have them repair/replace my front bumper on the same car. They did an amazing job, and I couldnt wipe the smile off my face. Highly recommend CID auto body! Good people, fair pricing, and quality work! A+

Review №13

2023-07-18 02:27:16

I had recent car accident and my suv needed to be fixed. Cid Fix autobody & paint provided excellent service! The car looks brand new after they fixed the front bumper!! The paint and bumper look amazing I highly recommend them for both body work and paint! I will be referring them for sure!

Review №14

2023-11-04 21:52:45

I stopped by to get an estimate on fixing my Rear Bumper, they gave me quote right away and got me done in couple of hours. Excellent customer service and workmanship. Thanks 🙏 Arturo...

Review №15

2023-10-18 15:57:41

I had damage to my mirror and driver door on a new 2023 Chevy Bolt and they fixed it up so it looks like new! They also were able to start the work a lot more quickly than other shops.

Review №16

2023-11-26 20:37:19

Fast, friendly, high-quality, and went above and beyond. Fixed my Prius beautifully before the big chain would have even started.

Review №17

2023-01-20 21:08:18

Best auto repair experience of my life!!!They were professional, thorough, kind, and hard working on top of doing an excellent job repairing the damage to my car after an accident. You can tell how much they care about running a quality business by the high tech and clean office, the impressive credentials hanging on the wall, and the excellent customer service from all their employees. Communication was always timely and appropriate. What set them apart more was how they included free little repairs not related to the accident without me even asking, like buffing out a scratch I had attempted to self-repair and clearing up a foggy headlight.This shop really put in the effort to do an amazing job. I would highly recommend CID Auto Body & Paint to anyone, go check them out!

Review №18

2023-07-26 23:50:08

Johnny and his team are awesome! They provide awesome and and high quality service for a great price. Definitely go here for any auto repair needs

Review №19

2019-04-25 23:10:24

Yesterday I happened to witness a woman accidentally tear off the skid plate on her SUV from a curb stopper in front of Noodles & Co. in San Marcos.After hearing the horrendous sound I saw a couple of guys immediately jump to her aid so I thought no need to assist. After placing my order I step back outside and the women was now alone with two kids desparately trying to get a hold of her husband with no help in sight.I got the jack out of my car and start raising the front end to attempt to push the skid plate back into place.Plenty of people walked by without even bothering.SPOILER ALERT: I know next to nothing about cars but I was at least trying. I was just the guy who happened to have a shiny new jack and tire iron that saw it happen and felt morally obligated to assist.Truth be told I wasnt even sure I was doing it right and was a little concerned that I was going to damage her car further.Thats when the CEO of CID Auto Body & Paint showed up and jumped in to help her (and me) without hesitation. He was dressed really nice in slacks, button up, and nice dress shoes but he didnt even hesitate before crawling around on the ground and getting his clothes and hands dirty.He obviously had plans to be somewhere else doing something else but he stayed until the skid plate was sufficiently neutralized from additional damage and would at least get her home or to the nearest body shop.After he was all done he mentioned that he had an auto body shop and gave her a card. There was never any pressure or quid pro quo like I will help you out now but you have to take it to my shop immediately.It was more like calming her down on how bad the damage was and repair cost from someone in the know with credentials to prove it.The husband showed up right as we were wrapping up and thanked us profusely. Frankie, the CEO, didnt stop there. He removed the jack and carried it over to my car and helped me put away the jack and tire iron then he introduced himself to me as the CEO and gave me his card.I just thought to myself if he is willing to do this for complete strangers and on his personal time outside of the office, I can only imagine how he treats his actual customers and what lengths he goes to help them with their auto body and painting challenges.Needing auto body work isnt something you ever hope for or even plan for. Its more of a trauma you experience coupled by having to quickly find a company you can trust only adds to the trauma. Thankfully, I have already found the right company now I just hope I will never need them.Thanks for restoring my faith in humanity Frankie.

Review №20

2023-10-23 17:06:17

They are busy for a reason.. their work is excellent! From frame straightening to body work to paint, they do it all and they do it well. Brought my 1988 Nissan hardbody back to life after an accident, which is difficult because its so old and parts are hard to find, but they did so and did well. The new paint job makes it look as good as the day it rolled out of the factory!Update: They are now a Fix Auto franchise, but its the same owner, his family, and workers. That means the same level of professional work and attention to detail that theyve always had!

Review №21

2023-11-18 17:08:02

Everything was great! They did great work and came in under quote. Very easy to work with too.

Review №22

2023-06-19 18:22:01

Really professional shop. Alex was on top of the process and kept me in the loop. I had a time constraints that they understood and met easily. Really nice service, great folks

Review №23

2023-01-21 00:55:29

These guys are very professional and I am glad I took my vehicle to them. From the get go, Juan got me in quick and was very explanatory in the work that needed to be done. He worked with my insurance company and got everything approved and the work completed timely. After I picked up my car, I was very pleased with the outcome. I would use CID Auto Body again (hopefully I don’t have to)!

Review №24

2023-08-03 17:30:32

They fixed my car really fast and were super friendly and returned it nice and clean

Review №25

2023-11-21 19:40:34

Highly recommend Fix Auto. Very professional, friendly, and quality service. They go above and beyond.

Review №26

2022-08-31 20:47:11

Great service! Johnny was extremely helpful and very detailed when asked to be. Would definitely return to CID auto body and paint should we need need any services in that department again. Their repair work was pretty much flawless. Our vehicle looks better than it did before.

Review №27

2022-09-19 15:22:25

By far the best Auto body repair shop in California. if could give them more stars I would. They really helped me when I was in a crunch got the job done. Definitely coming back when I need anything done to my vehicles!

Review №28

2020-09-28 22:25:49

Ive had my Mustang for 16 years. The car was the 40th Year Anniversary model of the Mustang so I did my best to take care of her.Yes, my car is a her. She is beautiful and definitely has an attitude. I stopped driving her when she hit 95K because I didnt want to go over 100K.She sat in my garage and I would start her up from time to time. I even thought about selling her but she is hard to break up with because she still runs like dream. Smooth and fast.I decided after I retired, yes Im an old guy, to see if I could do some modifications on the car. I kept seeing this new color gray the new cars were sporting and it looked great.I had to go to a car dealership to get this particular gray color code. I looked around and requested quotes from several auto body shops in my area.I had several offers to paint my car but I didnt want to pay an arm and a leg to get it done. I received a quote from CIDs Auto Body and was impressed by the quote given to me.Now Im the type of guy who likes things done correctly the first time. I wanted the entire car painted inside and out.I wanted the engine compartment, door jams, trunk, side panels, etc, etc, painted professionally.I met with Johnathan who assured me he could definitely match the color I requested and paint the entire car for a very reasonable price. The price quoted was very reasonable.I actually thought the price was to reasonable. I figured after the company got my car they would fluff the price. Johnathan throughout the whole process maintained the price he gave me. Wow, a company that stands by their word.Its great to see there are companies out there that still believe the customer is right. CIDs is that type of company. An O.G. in the business.I gave Johnathan my car and kept my fingers crossed. Johnathan kept me informed throughout the whole process. I have numerous pictures of the car being dismantled and painted piece by piece.I was truly impressed. The paint job also came with a lengthy warranty. The day I picked up my car I was in amazement.She was beautiful. The paint job was awesome. The shine and the color were perfect. I later found out that Johnathans father, Fernando, painted my car. This guy can burn.My car truly looked amazing. It brought a tear to my eyes but then I realized the area where I was standing was a little Dusty and that is why I teared up.Dust will do that to you sometimes . I was so pleased with the job CIDs Auto Body did for me.Ive had so many offers to buy the car but my girl isnt for sale. If you want outstanding work and professional service you need to go to CIDs. This place will take care of you.Thank you Johnathan and Fernando the G, for doing such an awesome job. You definitely have a customer for life.

Review №29

2023-08-29 19:13:24

This shop was very reputable would take my car here again they really advocated for me

Review №30

2023-09-30 19:19:31

Came here for the first time about a week ago. The repair service was smooth and really fast!

Review №31

2023-03-21 22:40:05

Great company, I would highly recommend them to anyone. They tell you exactly how long they need your vehicle. Very courteous as well.

Review №32

2023-09-21 19:43:38

Honest, fair, thorough. Excellent communication & customer service. Highly recommend. They provide straightforward information & work efficiently.

Review №33

2022-10-13 19:45:54

Great people running this business. Very friendly and caring. Reasonable prices and awesome job on my Toyota Venza after accident. I recommend them to my friends and family.

Review №34

2022-10-12 19:06:57

Had the worst experience ever. This is not your typical one stop shop . The owners will lie there heads off telling you what you want to hear but don’t get your car done on time . Happened to a couple of friends as well . Do not take your car to this shop .. material they use such as paint will start to peel within less than a year ..smh! Poor quality work

Review №35

2022-09-17 00:24:57

Needed to get my door handle fix. CID Auto body & Paint has competitive pricing and was very attentive to my request. I would highly suggest them for your auto repairs needs

Review №36

2021-01-02 09:52:25

I was in an accident recently and I took my car here to be repaired. From the initial call all the way until completion Johnny was very polite and helpful. Throughout the repair process he kept me updated and was in communication with the insurance which took a lot of stress off of me. Later on I was in contact with Sasha who also gave me updates and had great communication. They did a great job and provided a timely repair of my vehicle.

Review №37

2022-09-27 00:05:15

Had a couple scratches on my new car and took it in to Cid’s body shop and was taken care of super quick! They buffed it out and I got it back looking brand new again! Customer service was excellent.

Review №38

2023-08-28 19:04:40

BRING YOUR VEHICLE HERE!Very professionalVery responsive with updatesQuality workImpressed with their professionalism!

Review №39

2023-04-29 18:22:55

Had to take my truck to a shop on the spot and they were the only ones open and very helpful. They work very fast and really good people 10/10 would recommend

Review №40

2019-08-04 15:56:02

For a while Ive been looking for a place to get my spoiler painted and installed for a reasonable price. I spoke to Johnathan and got great for both my spoiler paint and installation and I abosolutely loved the after product!! Definitely coming back to get more parts painted and added on to my car. They are also very sweet and kind people Highly recommend !!

Review №41

2018-11-08 14:47:24

Im a commercial driver and have the unfortunate problem of dealing with small fender benders too often. I have taken my vehicle to CID twice this year and am about to head there for a third time. prices are reasonable with excellent knowledge and craftsmanship. I would go here for all my body shop needs and they do a great sealant job on the paint.

Review №42

2013-03-07 01:58:26

I went to this place to have minor work done to my car. The car is a 2006 dodge charger. The spoiler clear coat had been peeling, there was a spot where I had backed into another car that had paint transfer, and minor spots and scratches on different parts of the car. I went to two different auto shops besides this one so I could compare prices, and compared to Cid, the other places wanted to gouge me. Finally got to Cids and was met with a VERY fair price, timely service, and an excellent job. Id highly recommend this place to everybody if you want quality work at a very reasonable price!

Review №43

2019-07-25 18:08:12

I took my 2002 Ford F150 XLT Pickup with 229,000 miles to CIDs and had a complete paint job. They did a fantastic job! It looks like it just came off the showroom floor in fact it looks better than it did new. Francisco and Jonathon were terrific and really took care of me and I can say that if there were six stars that would be the rating I would give them. This is the third vehicle I have had painted there and the service has always been superb and it is the only place I will take a vehicle for paint and or body damage. If you want a really professional job I recommend taking your vehicle to CIDs in San Marcos.

Review №44

2023-10-01 21:12:25

Went for a job interview here, folks were friendly & knowledgeable.

Review №45

2020-07-09 02:28:12

Im a big car guy so I really scrutinize the work someone does on my car. The guys at CID auto body really had their work cut out for them. They knocked it out of the park though. I had them repaint a panel on my nearly new vw gti and the quality is better than new. No drips, overspray, or orange peel texture. In addition they did it in the time frame they quoted and at a price near the cheapest of all the estimates I was given.

Review №46

2022-10-13 22:00:10

I cannot not say enough good things about Alex and his crew. The work they did on my car was perfect and I would highly recommend them!

Review №47

2018-09-29 02:26:31

I gave a 3 because they were nice but my car was supposed to be done by Friday. And I didnt get it until the following Thurs. Problems finding a part. Even that would have been ok. But they never called. I called Friday and they said so sorry should have called it will be Monday. Nothing on Monday. Called Tuesday. Said sorry well call when we have part. Then they asked questions about part. I had been extremely clear that there were 2 parts and I need the correct one. Finally when I called Wednesday late afternoon and it was done. This cost me 35.00 per day on a rental car. I should have paid for the car Monday-Friday but ended up paying until the following Thurs. $35.00 X 6 days was $210.00 of extra expense I should not have had to pay.

Review №48

2017-12-19 00:29:06

Amazing experience with my Mercedes E-Class required repair for a minor collision. It was back to me with-in a week and looks great. Super helpful and friendly. Hard working. Thanks!

Review №49

2023-07-20 18:49:48

Great job done on my car in a timely manner!

Review №50

2018-06-12 13:01:46

Very professional company. A good company to do business with. I highly recommend. My chrome customers come here for their automotive needs. They all say good things..

Review №51

2019-11-25 00:31:30

The guys did an amazing job on my bed liner. Very professional and quality work, every line is clean and uniform. Couldn’t ask for a better job. Thanks guys

Review №52

2023-10-20 00:36:03

Job well done. Thanks Art.

Review №53

2016-06-11 22:00:08

Thank you for your great service best price and very fastthank you again! cid auto body and paintyou guys are great! i recommend this place 100%

Review №54

2017-02-22 21:35:17

Thank you for your great and professional work i like very much the rhino work that you guys offer. best price in san diego thank you again.thank you Francisco

Review №55

2022-10-12 19:48:20

Family run business that provides quality workmanship and knows how to take care of their customers.

Review №56

2023-05-17 18:21:03

Amazing s Service on my company truck

Review №57

2020-08-20 22:25:08

Johnnys response and follow-up was true customer service. Price was very reasonable I was very happy with the quality.

Review №58

2019-12-17 21:01:28

They were very nice! Beat all the estimates from other body shops.

Review №59

2020-07-31 03:06:54

Super friendly staff. Installation was quick with no issues.

Review №60

2017-04-03 19:58:17

Great service and very affordable price thank you for your help and awesome Service I recommend this business 100%

Review №61

2017-04-16 02:09:08

Nothing has been delivered. Stop emailing me and also I will not remove accurate feedback.

Review №62

2023-08-30 15:51:56

Great service

Review №63

2023-08-01 18:01:06

It was great

Review №64

2020-09-27 22:28:46

Very good, polite and great prices.

Review №65

2022-04-11 17:35:46

Courteous and professional and friendly

Review №66

2023-12-11 19:31:53

We were kept up to date regarding progress. They were easy to work with. I highly recommend this facility for car repairs and body work

Review №67

2017-12-27 00:36:26

I recommend the work they do from my own experience...