Took a girls trip for my birthday weekend back in October. It was amazing. Hands down the best experience. The staff was great. The food and drinks were good. The pool area was awesome. It was so worth every penny staying here. We will be back!
This was our first time to Napa, our first four seasons and our first luxury very luxurious hotel. We were blown away by everything. The service, the cleanliness and the friendliness of the staff. We had a little hiccup at check and they upgraded us to a nicer second floor room because of the 5 minute delay. The twice a day room service seemed like a bit much, but it was fun to always have a tidy room. The attention to detail in the housekeeping was great. The pool wasn’t enjoyable to swim in in November, it was a little chilly. But the hot tub was perfect! We will be back to Napa and I think we will have to choose four seasons again, we wouldn’t want to be dissatisfied anywhere else. It was a great first experience.
What an absolutely fabulous resort. Great rooms, amazing views and as usual stellar four seasons service. I would rate this as one of the finest resorts I have started at. You will not want to leave for home from here. Also, don’t make the mistake of not drinking the wine they keep in the room as a welcome gift. It’s a brilliant cab and must be had. We had no time left or else would have also done a tasting. Location not great but the stay will make up for it in every other way. 7 stars for this stunning hotel
Welllll it is not the Four Seasons we are use to going. Then again most places have changed since pandemic when it comes to customer service although that was bad. We had better. We did the brunch buffet and it was the worse buffet we ever had. We are Buffet Hunters. To start off the server didn’t let us know what’s included. She just asked what we wanted for drinks. 135. Did not include OJ for kids or anyone else. No drinks were included. Asked for 3 OJs that’s was said to be fresh squeezed(it was not, even my slighter said so). The two kids came full of ice as well. My wife was with no ice. Yet it was 12.00 each, each, each! No refills. Should of been charged one with all the ice. Anyhow to the food. Kids area looked sad specially for a FS. 3 mushroom ravioli left. 2 pieces of bacon. When my wife went there was none. Seriously!? This should be replenished a lot sooner than the last 2or 3! The claw mini crabs also down to almost nothing before getting replenished. The selections and variety the amount was as bad as it gets. I wish I walked it before paying that much. Definitely can improve 20x better next Mother’s Day. But will never know. Our server even tried charging my 4 year old who ate practically nothing. 4 yr olds are free and I had to let her know that. The MGR came to give us new silverware towards the end. I’m not knocking the server she was trying and we are not picky people at all.The Grounds were decent nothing to be amazed about. I would prefer the Montage in Healdsburg. Similar but feels more exclusive and private.I think even Bill Gates wouldn’t approve the price at this FS.Unfortunately for my wife she didn’t have her unimaginable buffet. Take a few pointers from Setai’s Jaya Sunday brunch in South Beach Miami.
Nov 2022Once the words Four Seasons are placed before a hotel or resort, one expects a beautiful and luxurious location. The Napa Valley property is no exception. The decor is like eye candy. The vineyards, even in the off season, were breathtaking. The staff was attentive as each member provided exceptional service. Truss restaurant offered a wonderful menu. The chef and kitchen staff offered Michelin level presentations. The wait staff was knowledgeable, intuitive and seemed dedicated to make each meal a delightful and memorable experience. The spa was fantastic. We spent 2 hours in the hot tub in 50 degree weather watching the sunset. Simply relaxing. The fitness room was well equipped with new machines. A wonderful workout. Finally the suite was reminiscent of a gorgeous French chalet. We will visit again, in the off season. An experience not to be missed and certainly one to be enjoyed again and again.
It was a slow day. Staff is great.Menu is trying too hard to be elite.
Another unforgettable stay at a Four Seasons property. The Four Seasons Napa Valley is an absolute stunning property. The accommodations are Four Seasons luxurious, the staff went above and beyond to make our experience exceptional. Highly recommend for anyone looking for a luxurious respite from daily life.
Whoops, thanks to the management on discovering my error! The scenery gorgeous, the building and interior design simply wonderful. The weather too hot to be outside, but nice and cool inside. The drinks were fabulous, liked the presentation of the smoked infused cocktail. The meals were delicious and the service prompt, courteous, and friendly. Even the bathrooms were well done with hand towels and a fresh look.
Four Seasons Review:I rarely take the time to write a review, but in this case I am compelled to share my compliments to the staff. We had anexcellent experience with wonderful staff! This stay was one of our recent favorites.The hotel location is beautiful and the resort is lovely. Each staff member was a pleasure to interact with. The front desk team members were always willing to assist when needed. The concierge staff ( Dakota & Annie) were phenomenal. They did an amazing job coordinating winery recommendations and helped us to to revise our plans when needed. At the end of the visit, I left an item in my room. The security team helped to retrieve the item and coordinate getting it mailed to me. Overall our stay was a first rate experience.
Our stay at the Four Seasons Estate Villa exceeded our expectations. The villa is beautifully decorated, and includes its own pool. I can’t say enough about the staff, they were all exceptional!If you are looking for a luxurious vacation with the most amazing amenities and surroundings, look no further. We look forward to returning.
We only ate at the restaurant Truss. I want to thank the Manager on duty Greg for getting us in even though we werent staying at the resort. The food was outstanding and beautifully presented. The service from our waiter Nicolas was top notch. His attention to detail didnt go unnoticed by myself or my husband. Thank you for a wonderful experience.
Love this hotel very beautiful setting, very good service, and very beautiful pool, and the wine in the room was so good that I had to bought 20 home ! I do understand Napa valley not of the kid vacations spot ! But there is one thing is very misleading, the family pool is not heated, while the adults only pool is ! And the family pool is too shallow, deepest like 3 feet ! We were in the day that we are the only one family in the pool, there is nothing wrong that the manger refused us the request that let our 10 year old come to use the adult pool, we were ask if we can do that if anybody come, we would take her out, I do understand that is the policy, and I accepted as it is ! But the family pool water is definitely not heated, we can tell the difference ! I hope the hotel can corrected, and need to mention do not mislead on the website! The other thing this is not accessible friendly, which not a problem to us, but we are happy that we did not our mother in law this time, you does require to walk stairs to the room ! Other than that, everything is beautiful!
I attended a beautiful wedding here and enjoyed absolutely outstanding service from the waitstaff. Our servers were spectacular and accommodated my dietary restrictions without any complaint (to me anyways!) Special thanks to Helena and our bartenders for making the night one to remember for the happy couple and their friends & family.
The rooms are quite nice and spacious with a private terrace for ground floor rooms and a balcony for the second floor rooms. You are really paying for the service which is excellent. The location is somewhat isolated - out in farm and vineyard country - quiet and peaceful. The food and cocktails at Truss restaurant are good and served with flair.Again, the service is enthusiastic and exceptional everywhere on the property just as you would expect at a top tier hotel and restaurant.
The hotel booked on the same day could not check in until after 6:00 in the evening, saying that the air conditioner was broken
Absolutely beautiful property and customer service was excellent. We enjoyed dinner and breakfast at the Truss restaurant as well as the views. Walking the property was a lot of fun. Would love to come back during the summer when everything is in bloom.
My wife, I and our neighbors went to Napa last week and thankfully chose to stay at the new Four Seasons Napa.We’ve been to Napa/Sonoma many times, staying at various hotels and I have no reservations saying that the Four Seasons is the best of the best.We booked the Elusa Winery Experience package and were given a bottle of the 2014 vintage which we smuggled home and enjoyed with friends last night. This wine was as fine as the resort itself!Insider tip: when you wake up at the hotel, go to the lobby, grab a complementary coffee and head for the poolside hot tub overlooking the vineyard. While we’re blessed where we live, I miss the view over the steaming pool and misty vineyards every day.For anyone who is hesitating going to Napa/Sonoma because of the fires they had years ago - have no fear. Napa is back and as beautiful as ever.
Personally I think this Four Seasons is the ceiling of the Napa area hotel. Newly opened soon, the facilities are very new, and the hardware services are very good. The toiletries are SANTAL33 by LE LABO. Toothpaste is Marvis. The bathroom implements the style of the four seasons and is relatively large. The bedding is just as comfortable. The only downside is that the toilet is not smart and the slippers are average. The guest room complex is somewhat similar to the American version of Banyan Tree. But higher end than Banyan Tree. Valet parking is $28 per night. Get a bottle of sparkling wine and a mini cake for your birthday. SPA is worth the experience. Tranquility, escape. Guests staying in a Vineyard View Room will receive a bottle of the 2013 vintage exclusively for Four Seasons.
Had a little problem with the bed and breakfast offer, but the hotel made it right. The location and grounds are wonderful. Loved our very private and well appointed room. Had a delicious dinner with a wine list worth mention. All and all a fabulous place to stay and Play
The loudest hotel I have ever stayed in. Be aware that a lot of rooms are literally right next to a VERY busy street. Car noise is constant and the rooms are really poorly noise insulted. There is also a lot of annoying hotel internal traffic. I literally slept better in some cheap motels next to a Highway than here. I won’t ever come back. Not worth the money. The location is just ridiculously bad…
It is easily the most appropriate wine country Resort in Napa county. It is easily the best value versus similar hotels in Napa Valley and the region. Its one of the most beautiful and elegant and well designed resorts, and the rooms are cozy and gorgeous. The working winery in the resort, Elusa, is an outlier In producing fairly sophisticated and nuanced non-alcohol bombs for the valley. The restaurant is magnificent, and the spa is absolutely beautiful, transporting you to the old world like Provence. So many of the resorts and hotels of the valley feel like they belong somewhere else, the East Coast or Palm Springs. This not only is the most wonderful new addition to Napa Valley ever, this makes Napa Valley feel like an incomparable wine region the world-over and the place to stay and visit for fans of wine, food, luxury, relaxation, or just about anything. Super impressed.
Beautiful setting, great job with the building and interior design. Bathrooms were amazing. Staff very friendly.The room service food was delicious and the kids menu was a nice touch, but it was very odd. Like an Al a carte meal but you only had the option of the meat. A big steak with no sides, chicken with no sides, fish with 3 bites of parsnip, etc. and no way to order vegetables or starches… maybe a page was missing from the app and in room menu? The best option for a vegetarian was tomato soup or pasta with tomato sauce or a sad kale salad that wasn’t actually part of the real menu.A few small details weren’t perfect, probably more important to those traveling with kids: the 2 bedroom suite is really a 1 bedroom suite with an adjoining room. Beautiful and spacious, but presumably many people renting this have kids, and there is no way to close the door between rooms without locking it. So either you are locked out from your kids or your kids are locked out from you (and you have to go outside in the rain to get to them). Second the pools are beautiful and very warm even though we were there in December but if you had a pre-teen/teen there in the summer and were only allowed in the family pool you probably wouldn’t be too happy. It’s a zero entry pool (awesome for toddlers) that only gets about 4 ft deep, hard to actually swim in. For families with kids I would suggest Carneros which has a better family pool area, private fenced yards, and actual 2 bedroom accommodations.Overall lovely stay-Beautiful views of the mountains/vineyards (worth the upgrade), fun to be able to walk to Calistoga easily, very relaxing and well designed.
Great staff. As a guest who always stay at FS around the world I’m Very disappointed with the designer of the hotel, looks cheaper. I felt in an Airbnb apt with furnitures from ikea. I really didn’t few the chill of a vineyard. Also the menu for lunch at the restaurant is very simple as a room service menu.
Unparalleled service and views! We cant say enough about this place. We will be coming back...
The best of everything in one of the most stunning locations in the valley.Absolutely perfect in every way
Let me be clear: this is a review of lunch at the restaurant only, not lodging. It was absolutely the most disappointing lunch we have ever had. The service was beyond poor (missing water glass, food brought before wine, taking too long to bring wine, taking plates away before others finished, etc). We knew it would be over priced and average but as locals we were curious. And our local friends were able to join last minute so we were feeling festive. The lunch menu is so boring, I had to force myself to find anything I wanted to eat. Two had the bucatini (fit for the kids menu), even the burger looked ugly with two scraggly patties poking out, and my very small piece of trout was cooked fine but the sweet decorative sauce was too sweet, oh and the starter, crudités? A joke of small proportion!We had two bottles of wine which is why the bill for a lousy lunch was $550.00.Left hungry and seriously annoyed. Should have gone to Solage or Sam’s or just about anywhere else.Please, do better.
Everything youd expect from a Four Season calibre property - except its at the northern tip of the Napa Valley with a glorious view of both vineyards and palisades! A truly comfort themed getaway with poolside food and beverage, spa and stylish rooms in detached resort and vineyard locations. Restaurant serves breakfast lunch and dinner with seasonally, locally sourced fare from one of only three mediterranean climates in the world. Several conference rooms on site as well. Well appointed enough to steer individuals and event guests from as far away as San Fracisco to experience the unique charm.
Beware - these guys charge 2 night deposits after booking.I stay in Four Seasons around the world and have never seen such an act like this before. I was charged almost USD10,000.00 for two rooms without my knowledge for a booking in August. I am now contemplating cancelling the visit due to this poor business practice. Disgusted.
Amazing location and service... Also close to great wineries.
We loved our stay. The property is amazing, food at Truss and Campo was fantastic. Service was great (Samir, Ryan, Josh, Grayson, Michael, Ann) were all fantastic. Can’t wait to come back.
Last night harvest began in the winery across the road from FSNV! What a sight! Quite the show under the stars! Feeling really lucky being in a Four Season’s residence watching and celebrating Napa Harvest 2022! Thank you again to a terrific FS team.
Very good service--as expected at a Four Seasons Property. That said: when we filled the tub for a bath--there was gunk floating in the water 😞The thermostat in the master suite (though not really needed with the pleasant temps) didnt work.Like EVERYTHING in Napa Valley: WAY overpriced for the value received
前台的經理服務態度特別差，感覺對華人有歧視
Out of the way resort, nice for quiet escape. excellent staff / service.
Amazing resort experience. The rooms were modern, comfortable, and very clean. The staff was responsive and incredibly diligent. We loved every bit of it!
Very nice hotel and great gym my only problem was a lot of spiders in the room. I was killing 2 to 3 sometimes even 4 spiders in the a day. If they take care of that it would be perfect.
Food is amazingly great come and see for yourselfs
Lovely place, the staff is incredible and the food at Truss restaurant is amazing! We will come back!
Superb location, didnt stay so cant say anything about the rooms. But konference rooms, food and service was great.
An elegant modern resort just outside of Calistoga. Had fabulous cocktails and shareable food in the warm and cozy lounge.
Met up with a dear friend for drinks. The service was on point. Beautiful location.
Great spa and wine. Although the appetisers were delicious, the mains were subpar.
The pizza reminded me if Chukky cheese did a frozen pizza The chips and dip tasted like something from Safeway. They ran out of pasta! What a joke!
Possibly the best four seasons Ive stayed at
Today I’m at the hotel to pick up my client and the temperature 109F and I waiting on the sun for long time waiting for my client i feel dizzy I ask one of the manager of the hotel for any cold water please because is very hot and I feel dizzy She’s say NO because I’m limo driver when we will be human ?
Not as good as other four season resort.Front desk are on top of things, as always
Lunch of a lifetime. Wonderful staff. Gorgeous scenery. Amazing food and wine.
After staying for two nights, the money in the bag was less than a few thousand dollars, and the management of the hotel was not good.
This will be a game changer for Napa. Outstanding service, beautiful setting, amazing rooms, whats not to like!!!!
Amazing property. Wonderful location. Friendliest staff.
I love the four seasons brand just a relaxing and welcoming atmosphere.
There are no exits and parking spaces for large buses.
The best of yhe best. Beautiful home rental or for seasonal living.
I understand they are new but they need to go back to hotel school. Then maybe they can go to hotel college.
Fantastic facility literally in the vineyard. A truly special place.
Low quality food. Overpriced and very bland vibe overall.
The best in napa Valley🙂
Brand new luxurious hotel in the hills. Beautiful!
Beautiful hotel!!!! Everyone understands true ćustomer experience!
Very nice and pretty view, room
One of the best! Property is awesome!
Get the onion dip and fancy mashed potatoes!!!!!
Outstanding
Hotel management is not good
Beautiful property!
Slice of tranquility in Calistoga.
Beautiful place expensive do
Poor service
A wonderful place
EAT AT TRUSS. SO GREAT
When people are talking, its about four days a week, Napa area, drinking water store, heavenly flower board, new opening, business, new, business, business, business, business, etc.護用品是LE LABO 的SANTAL33。牙膏是Marvis 。衛生間貫徹四季風格比較大。床品一樣It is one of the most important things in the world. High stage. Modern public transportation. 28 swords. Road life, daily transportation, energy consumption, and alcohol consumption. SPA is a place where you can go to the world, stay quiet, go to the world, go to the garden, visit the meeting room, and go to the restaurant.
It is the right place for your vacation with a spa included, I loved it.
當天預定的酒店等晚上6:00Multiple drinkers entering the market，說空調壞了
Great place to hang out with family and friends
I loved the place, it is very beautiful.
It is a good place with a pleasant climate.
I stayed for 2 nights, but the money in my bag was a few thousand dollars less, and the hotel management is not good.
Its new, so its new.The scenery is also good.The food and presentation are elegant and the taste is delicious.
I stayed for 2 nights, but the money in my bag was a few thousand dollars less, and the hotel management was not very good.
After staying for two nights, I lost thousands of dollars in my bag. The management of the hotel is not good.
Amen the places
Hotel management is not good
No wine store rules
Total reviews rating 4.5
93 Reviews for Four Seasons Resort and Residences Napa Valley 2024:
Review №1
2023-09-25 21:22:06Had the pleasure of attending a wedding here this past weekend and was impressed by the level of professionalism and service by the entire hotel staff here. The food & drink was incredible. In particular, I wanted to personally thank and recognize Gloria, who went out of her way to help me when I had a minor foot emergency: she helped find me a first aid kit, a pair of cloth slippers to wear, and checked in to make sure that I was still doing well later on in the evening. She also took the time to compliment the bride directly, which was very kind and thoughtful of her. I hope that hotel management will join me in showing their appreciation for her kindness, generosity, & excellent service! Thank you again, Gloria!!
Review №2
2023-12-03 23:12:41Our second stay here and it was absolutely disappointing. The service was minimal and lacking. The worst Four Seasons property we have ever stayed at. The room amenities were lacking, it was like staying at a 2 or 3 star hotel. The room IPad did not work, after days it still didn’t work, not a big deal but when you called down to make a request no one would answer. Room service opens at 6 am but the phone wouldn’t be answered until 6:30 am. The valet was the only consistent thing, the restaurant in the morning was lacking as well. We ordered a drink only stop sit for 20 minutes before being advised they didn’t have it, it was consistent with room service. It’s really not worth the money for lack of service and location, this kind of service is expected at a cheap hotel not Four Seasons.
Review №3
2023-07-23 15:20:45Beautiful property and room. Service was excellent. I had two last minute requests and both were handled perfectly. We were there for a wedding which was also on the property and gorgeous! Had breakfast at TRUSS, French toast, oatmeal, and it was delicious. Will definitely return.
Review №4
2023-09-07 13:36:49Absolutely beautiful property.Like most properties, still working through post-covid service issues, likely compounded due to the newness of the property. (It took multiple conversations with hospitality to get additional normal coffee and decaffeinated tea. Super minor issue, but notable for a Four Seasons.)I would not hesitate to return, but I would also be willing to look into Montage and other nearby properties next time.
Review №5
2023-09-08 21:56:20Incredible hotel, incredible location. Most of the staff went above and beyond.Unfortunately on our last night of our stay during the turn down service had something missing from our room . Other than having that go missing from our room, it was a good time, just highly recommend you hide any valuables in your villa.
Review №6
2023-10-22 01:55:28Update: We are still dealing with the mess that the hotel made as they’re dragging their feet to pay for the rental car related bills that occurred while our car was in the shop. They also offered us a one night free stay with all the restrictions and strings attached as compensation which is insulting. I don’t even want to drive by the place, let alone spend another night there.What a horrible hotel to add to otherwise superb Four Seasons! Im currently waiting for the Calistoga police to arrive in the lobby because the hotel valet damaged my car and the security team is not providing me with the incident report. He and the manager tried to assure that the hotel will pay for the repairs without providing me with any written declaration and if I felt that this hotel was run more professionally, I mightve taken their words at the face value but this place is run by amateurs. Heres the recap of last 20 hours-Arrived around 3-notified by the valet that they had damaged the car. At this point we were planning on moving past this human error, enjoy our stay and deal with the situation when we go back home.-used the spa facility, the only cooling feature was out of order on a 90+ degree day. Attempted to use the shower to cool down and the heavy glass shower door slammed shut on my finger, leaving cuts and bruises. Took 2 tries to get antibiotic ointments and no waterproof bandages were available barring me from using pool and other wet facilities with open wound-water pressure of the shower in the room was dismal and soundproofing in the room was horrible as I could hear everything from upstairs-I saw a bunch of broken glasses on the pathway to the rooms/villas and instead of being swept up properly, they were shoved away to the bushes.-our main reason for the visit was to eat at their restaurant, Auro: the meal itself was pleasant, nothing exceptional and not worth the repeat, just what someone would expect from one Michelin star restaurant but a friend who came to eat dinner with us injured herself on the way out after the dinner. She rolled her ankle, hit her head and ear on the metal pole outside of the restaurant and while it wasnt the hotels fault that she injured herself but the response from the restaurant/hotel was much less to be desired. No first kit was offered from the restaurant while my friend was on the ground with a bleeding ear. They called their security who took a while to arrive, but no empathetic gestures of bringing out a chair or even an offer to wait inside was made by the staff. When the security arrived, my friend finally got some first aid treatment and when she asked for a pair of slippers(her shoes were broken during the injury so she was barefoot), she was told it was not possible. They couldnt give her a pair of in-room slippers? Ive worked at numerous high end hotels in SF, Las Vegas and Napa and this makes me think that they dont have proper emergency procedures or at least the staff is not trained.-Ive texted the concierge/front desk to have the incident reports for the valet damage ready by the check out time and they agreed.-Following morning, I was woken up by in-room Bluetooth speaker blaring random navigation info. I think it just connected to random phone outside. Thin walls and shoddy construction, maybe?-the gym wasnt air conditioned when it was 88 degrees outside.-At the time of checkout we were met by the hotel manager and the head of security who didnt want to provide us with the written report which resulted in having to call the police and filing the report.While all of these were happening, there was not a single hospitable gestures/service recovery made by anyone along the way. We travel frequently for work and leisure and Napa is one of our favorite weekend destinations. Weve been frequenting Auberge properties but had such a great time at the Four Seasons in Seoul this summer that we decided give this place a try. Well, what a waste of time and money it has been and at least I know to cross this property off the list.
Review №7
2023-07-14 01:20:08I recently had the pleasure of staying at the Four Seasons in Napa Valley, and it was an absolute delight. This exquisite resort combines luxury, hospitality, and the tranquility of wine country in a way thats truly memorable.The suites at the Four Seasons are nothing short of luxurious. They are spacious, well-appointed, and filled with modern conveniences. The decor artfully blends comfort and elegance, perfectly complementing the serene vineyard views that can be enjoyed from private terraces.Campo, the on-site restaurant, is a gastronomic treat. Serving farm-to-table cuisine, every dish is a celebration of Napas bountiful produce. Pairing the meals with the resorts very own wines makes for an exceptional dining experience.Speaking of vineyards, Four Seasons own are a sight to behold. Walking amongst rows of grapevines, under the Californian sun, is an experience like no other. The vineyard tours offer fascinating insights into winemaking, and the tastings showcase the exceptional quality of their estate-grown wines.The pool area is a dream. Surrounded by the stunning vistas of the valley, its an ideal place to unwind. And the adjacent spa offers a range of treatments that are perfect for relaxation and rejuvenation after a day of exploring the valley.As for the location, the resort is nestled amidst Napas picturesque landscape, making it an ideal base for exploring the regions renowned wineries. Yet, despite its proximity to local attractions, the resort retains a sense of tranquility that truly sets it apart.To sum it up, the Four Seasons Napa Valley offers an unparalleled luxury experience - stunning accommodations, world-class dining, a relaxing pool and spa, all set in the heart of a magnificent vineyard. Its the perfect embodiment of Napa Valleys charm and elegance.
Review №8
2023-01-02 01:05:43We spend the New years at Four seasons Napa Valley. One of the best experiences of my life.The location, the rooms, the spa everything was just magical .The staff are incredibly nice, from front desk to valet parking staff . They were all so helpful and friendly.They upgraded our room to the Palasades view, it was so beautiful, the room is on the vineyard. Fireplace, books to read, tub, everything in the room was AMAZING! Their soups and shampoos were top notch. They brought a complimentary champagne with chocolates in our room for the new years . Just a classy touch.The spa was incredible, the atmosphere, the hot tub, and amazing relaxing massage.The restaurant called Truss was incredible. The food was magical. We had breakfast there and ordered dinner with few cocktails to our room . The presentation and staff were GREAT.Walking through the property and their vineyard was like a dream.We are just so happy that we could spend few days there and definitely will go back.
Review №9
2022-12-11 17:41:19This place is the definition of a luxury retreat! The property is stunning and serene and the staff is meticulously attentive in the best way. Our daughters crib was prepped and ready the night we arrived after a brutal day of travel and they made our room service in room dining experience feel like we were at their private dining room. Turn down staff is amazing and restaurant staff is incredible! We cannot wait to visit again soon :)
Review №10
2022-10-04 11:29:13My wife and I were just at this fabulous resort from Sept 18-22 and I would say almost everything was perfect. The grounds are beautiful and the rooms are amazing. Our room was on the ground level in Building 3, perfect location close to the lobby, restaurant and pool. We did utilize the pool and found it not to be too crowded and the staff(especially Helena) at the pool was fantastic; they had sure you had a drink in hand, water to keep you hydrated and fresh towels. We heard some bad reviews of the restaurant and we found the food and drinks to be great, but you can tell they are feeling the same staffing crunch as many other restaurants. Overall we would 100% go back.. you can not beat the service and quality at the Four Seasons.