Gengis Khan in Lakewood

Review №1

2023-04-15 03:37:21

Ive been obsessed with Mongolian BBQ for the past few months. About once a week.Ive tried some of the other GK locations, but, this one, at Lakewood Mall, has the friendliest service, best selection of meats and veggies that Ive seen.Even when its very busy, which it often is, they still have a smile on their face, and try their best to keep things clean, and moving. The only thing that would make it better, is if wasnt attached to a mall. 🫢

Review №2

2023-10-23 01:48:58

So I’ve never been a picky eater, I find almost anything good. I remember these type of Mongolian places in the middle of malls when I was a kid and they always hit the spot, was looking for something to order so thought I’d doordash some . I ordered 3 plates for me and my family (not cheap) when the food gets here there’s only 2 in the bag and the doordash driver acts like that’s all he got even tho the receipt attached to the bag has my 3 plate order I get the feeling he took one of the plates but that’s a whole other story..As far as the taste of this food I can’t remember ever having a worst more plain plate of food in my life.. I’m talking about the type of Chinese food they serve at a public middle school to low income kids.. but worse cause at least thar had some flavor to it. You knew it was cheap but some flavor. This literally taste like nothing at all .. not a spice not a seasoning no garlic just dry noodles meats and veggies. As good as it looks and sounds you will be extremely disappointed . This is my first yelp review in my life and I’m 26 lol

Review №3

2021-12-22 23:54:28

I love this food this place its the only location near me but coming here today was just soo gross and i dont think i will be back it was just UNSANITARY ALL AROUND!! IT JUST SCREAMS HEALTH DEPARTMENT i work in food service myself it takes 2 min to come out and clean wipe down .but then again the cleaning rags in the pictures i posted need to just be thrown away too ugh!! i just hope we dont get sick ..

Review №4

2021-04-18 03:31:22

Definitely returning soon. I purchased the combo which is more or less $15 comes with the plate, small soup, small rice, and a small drink. The soup was like a chicken broth and it was delicious! The noodles were amazing! Would definitely recommend to anyone who likes noodles to try it.

Review №5

2023-06-09 00:34:12

I had an incident on 06/07/2023 at this location. I paid approximately 19.54 for a bowl combo. I have never been to this place. I had no idea how it worked. When you receive a bowl and you can select what is shown along the food selection line. I went ahead and select very specifically : Alots of beef, little chicken and pork muchrooms, solantro, onions, then their sauces that they asked you mild or spicy. I said mild. The cameras that they have in the store can elucidate what I have selected in the food to account with what I said. When the food was done, I was eating until I discovered green peppers. I thought to myself wait, I remember what I ordered and there was no green peppers in my food selection. Think about if someone was allergic to this. For one they didnt order any green peppers. I went to the cashier and asked do mix ups ever happen here ? she said yes sometimes. I told her I think my food there was a mix up because green peppers are in it. Again the cameras and the accomadating staff dude who was the sauce guy was nice and watched me keenly as I selected the food and he even gave me the tongs I accidentally left when selecting another meat. The cashier stated that they can make another bowl, then I asked what about the bowl right now. She said well have to throw it away, I said wouldnt that be a waste. Would it be okay if I gave to a family member she said sure. 4 minutes later they started making a big fuss about it, specifically someone named Reynaldo when i asked the cashier on who was making this a big deal when she had told me that it was okay given what happened. ( I UNDERSTAND, ANYONE CAN SAY ANYTHING LIKE MY FOOD IS TOO SPICY, ITS TOO SALTY, HOWEVER IN THOSE CASES THE RESTARURANT DOESNT HAVE TO SERVE YOU BECAUSE AGREED TO PAY FOR WHAT YOUR SEEING ) ( IN MY CASE ITS NOT THE SAME I DIDNT PUT ANY GREEN PEPPERS ON MY BOWL AND I PAID FOR I INDEED SELECTED HOWEVER WHEN YOU PUT SOMETHING I COULD BE ALLERGIC TO IN MY FOOD I CAN NO LONGER EAT IT, AND REMEMBER I DIDNT PUT THIS IN MY FOOD WHICH CREATED THE QUESTION OF THINKING IF THE ORDERS GOT MIXED ) I was thinking that the 2nd bowl would be given as a courtesy to this specific situation given that I again did not put this vegetable in my food selection. The cameras can elucidate this even further. The cooks were very very rude because he pointed and said I DONT SPEAK ENGLISH ONLY ESPANOL, I said okay no problem in a polite way. Then he screams at me to move to the end while Im was at talk with the sauce guy, it was an important question about the garlic and other flavor add ons to the food. Then the cook who emphasized he couldnt speak english said to me do you speak english ? In an deragatory tone with angry looks. He even told the sauce guy to not add anymore noodles. I could understand from the little spanish I know plus the hand gestures given. Overall this place gets an F -- Extremely rude cook it was the one when I was getting my second bowl and talking to near the sauce guy this can be specified in the camera footage ( looking at me angrily, talking very rudely, demanding a tip conveyed from the sauce guy when I asked him why is he removing some noodles )- Hostile attitude.- Terrible customer service representation.- Wasted my time and didnt offer anything as a courtesy when they made the mistake.- Did not offer any courtesy for wasting the customers time and the one to make the mistake.- If a restaurant is the one who makes the mistake they compensate their customers by doing the right thing. This in turn creates trust, and happy impression. Not assume the customer is trying to get a second bowl when all of the details were given. Im not going to make a big fuss for approximately 15.34 since its the bowl that was the mistake. Its the principal I dislike. If you demand for the customer to pay for the second one this would be akin to saying heey I messed up so Im going to charge for messing up and making the mistake. This is crazy regardless of how you look at it.

Review №6

2021-08-12 19:49:30

This was very very salty. I was expecting better flavor but all I could taste was salt. There were too many juices. The noodles were sitting on top of approximately a cup of salty water. Sad to say I won’t be back.

Review №7

2023-06-13 22:32:54

Everytime i eat here, I always get diarrhea. Go to the one in Cerritos Mall. They Cook the food more thoroughly. If you want to spend a little extra for better Mongolian BBQ experience, just got to Ceasars on Del Amo and Pioneer

Review №8

2023-05-27 01:55:46

We (my family and I) come here often. Never a disappointment. Food is always delicious, place is clean. Line goes by fast and customer service is good. Will continue to come.

Review №9

2022-12-22 05:08:02

Im not from around here but Ive followed this place on IG for a couple of years and I finally had the fortunate experience of getting to eat Gengis Khan. The food lived up to my expectations, cant wait to have it again!

Review №10

2019-04-10 15:37:33

Fun experience. Its gets pretty hot in there with all the grills going. Staff and new owner was very nice. Food was good.