Food was great! Service was terrible. My colleagues and I had lunch here dining in, and after paying for our food we were walking through the parking lot and a server chased us in to the parking lot to beg for a tip and began stating that they will write in a tip. I let the server know that I do not authorize that and please do not do that. My colleague ended up tipping the server whatever cash she had on hand and the server began saying that it was not enough and that she needed more. We all explained to her that that is all the cash that we have. Tips are not mandatory and we did not feel that service we received today was good as the server was not friendly and began taking food from our table that we were not done with. This behavior and mannerism is very unprofessional and lacks customer service skills.We often order take out from this establishment in large quantities for staff parties. Though the food was great we willNot be returning.
This was my first time here but I was with 3 friends who had been here before and highly recommend the place. We had a server who appeared to either not be happy at her job or maybe just a bad day. We had asked for separate checks and 3 of us paid in cash putting up $44.00, for a 36. total. i was informed that i could not use my credit card and would also have to pay cash. Before i couldpay, she took the tray with the 44$; however because there were only 2 receipts for the 3 meals, she brought back change for 34. and insisted that 2 of us had not paid. She insisted there was only 34 on the plate and would not believe what we were saying as to how much she was given. Twice we told her to calm down and lower her voice. I made sure I added to the change she did return and gave enough to cover the 2 tabs. It was an embarrassing scene and my friends decided that they would not be coming back. Neither will I.
Looking for new place for Honey Walnut prawns. My go to places closed down. So disappointed. The shrimp were large and tender but the dish was very salty..not much sweetness at all. The shrimp and breading had an unpleasant aftertaste. Old oil? Pecans even tasted burnt. Rice was kinda dry and tough. I had already ordered to go items and at home the won tons in soup were very soggy.
Honestly never had a bad experience in this restaurant until now. There is this older women that greets you in the front. She ended up being our waitress and she was so rude. I can not stress this enough. When she asked us what we wanted to eat we order the same things as last time. They have this deal where you can choose 3 items for $39.99. Ive came here many times and have chosen the same foods which are chow main, fried rice and salt pepper ribs. Which shows on the menu. Mind you I had just came here about two weeks ago and asked for the same thing. She stated if I didnt read the menu that those where not available so I asked her if they had updated the menu and she kept saying Did you not read the menu Read the menu. All she had to say was sorry that doesnt include in that deal. instead she was rude and kept asking if I read the menu. That no one can change the menu for me. Even tho thats not what I asked. This was genuinely one of my favorite spots until not. If you dont want to be treated rudely I dont recommend coming here.
We went here for late lunch. Their dishes are good. Some are not worth the price though. From the beginning the lady server seems rude. We are ordering and she keeps asking us youre not ready right? She said it so many times. Of course, its our first time to go there and we need to look at their menu and double check we are ordering what we wanted and since theres 10 of us were asking everyone else what they like. So yeah thats kinda irritating. Next, we are asking about the party tray pricing, while my other Aunt is asking she Shush her while shes talking, its really rude. We are just asking the price since there is nothing listed on the menu she gave us. And then, when we are about to leave, she stopped us because she wanted us to to choose the amount of tip that they already put in the receipt. We didnt follow their tip suggestion as it isnt mandatory. She stopped us outside and told us to change the tip we put in. And we asked her is it mandatory to follow the suggested tip amount, she said ITS OKAY, I WILL REMEMBER YOU. And were like wow, thats not a good customer service kinda threatening. So were not going back there. Im giving stars for the food but for the service its zero star.
Good food, good price, dont expect anything more.
I can say the quality of their food depends on the availability of the ingredients necessary to make them good tasting. Cooking the food despite the lack of it is a no no for me. We do dine in this place and strangely I believed the quality of their cooking depends on who the other cook is. Thus, inconsistent quality and variable taste is a minus factor for me. I don’t like shortcutting the recipe just to satisfy their daily sales. The place also needs sprucing up to look cleaner.
VERY VERY RUDE AND ARROGANT OWNER AND SERVERS. FOOD IS MARGINAL. FULL OF OIL. ALMOST NO CHICKEN IN THE CHICKEN FRIED RICE. ONLY ONE PARK OF HOT SAUCE. IF YOU ASK FOR MORE THEY TELL YOU RUDELY IT IS 60 CENTS. OVERALL NOT EVEN A ONE STAR!!! SAVE YOURSELF FRUSTRATION. DON’T EVER GO THERE!!
Good selections for their lunch special
Consistently reliable and fast service. Huge portions. Certain items are better than others - I like the salt and pepper fish, or basically any of the fried seafood (including a nice portion of Walnut shrimp) but my mom loves their won ton soup. Some chicken is good, especially the breaded ones. I dont think Id order beef here. Seafood, noodles, and veggie dishes are their best.
I went here for the first time on Saturday August 8th. For myself I ordered the seafood clay pot. That was good and had plenty of seafood. I also got the special of the day basil chicken. That was very tasty. For my mom I got chicken chow mein with curry and green beans with fish and light black bean sauce. The green beans were way over cooked. My mom said everything had good flavor. Everything was made per my request. I loved how there was nothing swimming in oil. Susan was great! I will be going back!
Very reasonably priced, consistently good food! I come here all the time when Im in the area!
Great old school Chinese food without the unnecessary fancy decor nowadays. Cant complain. Very affordable but nothing fancy. They make above average tasty dishes. Good place to go with your immediate family but dont go for presentation.
Great food great service. The lady that works here is amazing and even packs your to go food for you !
We ordered bbq pork fried rice, chicken wings & beef with onions. Fried rice was bland & smelled strange. Chicken wings were over fried & flavorless. Beef w/onions were 70% onions w/rubbery thin slices of chew resistant beef. We left behind over 60% of our order. Service was minimal. Will not return.
Good food. Good prices. Gets busy during dinner time. If ordering to go, try to order a little early. I find myself waiting to get my food after ordering my food 15 to 20 minutes before pick up.
I ordered Mongolian beef lunch, and it was bad!Just 4 small pieces of beef and handful of uncooked onions. It was like onion salad.I will never buy lunch again at this place.
My daughter and I ate lunch there for the first time. Asked for Orange Chicken and another two plates. The other two plates were what we asked for but the Orange Chicken was not right. My daughter knows Im allergic to seafood so she tried the orange chicken. She said, Mom, I dont think you should have the Orange chicken because I dont think its chicken I saw the waitress walk by and asked her if what we ordered was chicken. She was quickly walking by and looked down at the plate and said, Ya,Ya Chicken I un-peeled the orange crust from the dish and it turns out it looked like calamari or some form of fish. Once I saw her again, I asked are you sure this is chicken because I am allergic to seafood. She asked me why Im allergic to seafood :( I told her that was a good question and would be sure to ask the ambulance why I was allergic once they got there. Her eyes opened wide - she did not know that I had not tried the stuff. Thank goodness for my daughters instinct in trying it first.To make matters worse she went to the back kitchen and what sounded like a scuffle she returned saying she would only charge for the other 2 plates that we did eat from. She knew it was their mistake and was apologetic. Needless to say she overcharged the other two plates. I told her I was not leaving a tip but would pay the price she was charging but showed her the menu with the correct price. She obviously was overcharging me to make up for their mistake. I told her I would never again eat at this restaurant. Be careful what you get. I do not recommend this place at all. There are much better, cleaner places to eat Chinese food in Newark.
Always the lady waiter good at checking if we need anything more, good food, good size quantities, vegetarian choices are ample...
Great delicious food, food service, but a little dated
Fantastic Chinese food.Love it very much!!!
Great food at a good price, good portions. I frequent this place often. Recommend the hot and sour soup...
Friendly customer service. Big portions and great value. Highly recommend!
Really good food, big portions, reasonable price. This is my go-to for chinese food in Newark
Good tasty food. Friendly service.Weekly go to place for good Chinese food.
I have only ate there once but the food was very good, going again tonight for dinner.
Good food nice service, always feel like home when we dine there.
Good quality of food and very professional staff... I will become a regular customer I give 5 🌟
Great place for Chinese takeout, big portions and excellent prices!
Long open hours and large amount of food. Price very cheap. They have 3 dishes for $25
Love this place! Great food, great price. Service is always excellent.
Egg rolls horrible change the recipe just vegetables add some chicken or pork
Good Authentic Chinese food, fast service, nice staff and owner.
Good amount of food.. for the price..taste is hit and miss...
Good and cheap Chinese. Service is good. Family friendly.
The best Chinese food & wor won ton
Authentic Chinese food. Dont come here for Panda Express type food.
Good is great for the price. Restaurant is a hole in a way.
I always enjoy the food at good neighbor.
Very cheap, the taste was not so bad.
The best Chinese in the Tri-City area and beyond! Finally!
ExcellentGood food and the best, good price and fast
Green beans and black bean sauce is great here.
Great place to do dinner with the family!
Good value for lunch
Good Food, and Fair Prices
Awesome fresh and good!
Good lunch special
Simple neighborhood restaurant
Very good food
Hung out with friends
Good Chinese food.
Not very good
Tastes good.
Good Chinese food
Very good foods
Salt and Pepper Chicken Wingsmust eat listThe crispy skin is tender and the taste is just right, not oily, not greasy, not salty, and it is crispy and slightly spicy with some green peppers.
It has been open for many years, and Chinese people are not the only guests. Asians also come to eat. I used to see Filipinos eating here.
Good restaurant the food is delicious, good service, fast and good prices
Total reviews rating 4
69 Reviews for Good Neighbor Restaurant 2024:
Review №1
2023-06-26 22:06:01Ordered sizzling rice soup, green beans and a braised tofu dish. While wife was in the bathroom, I starting ordering, not knowing that she had already ordered and the waitress made a point to tell me that ordering any green bean dish would cost a dollar more due a shortage of green beans. That seemed kind of odd since the first thing I noticed when we sat down was a giant box of fresh green beans sitting on a table no more than 10 feet away from our table. When I relayed my experience to my wife, she said the waitress didnt mention that at all to her. Ok, so after this weirdness, we waited for our order.After an extended period of time, the sizzling rice soup arrived. When the waitress poured the rice into the soup, I knew right away the rice was not hot since the whole idea of sizzling rice soup is that the rice is supposed to be scorching hot so that when it is dropped into the soup, it makes a nice hissing noise. Not only was the rice not heated up, the soup itself was barely lukewarm. I called the waitress over to fix this issue. A few more minutes later and the green bean dish and tofu dish arrived. Neither could remotely be considered hot.
Review №2
2023-08-22 17:59:37My family likes going here for our Chinese food cravings. Not sure why, the food is just ok. We got the Beef Stew and the meat was kind of dry and the sauce (or lack of) was pasty. My favorite was the String Beans with Ground Pork though - that had a lot of flavor! Beef Chow Fun was decent too. I would probably get those dishes again for sure.
Review №3
2023-10-10 14:05:34Good taste Chinese food, not grease, prices are moderate, good service. Atmosphere could improve.
Review №4
2023-07-08 22:18:09The customer service needs to better. Especially for the lady with the short bob haircut, she needs to work on that. When I asked if I can pay for my takeout order while it was still being prepared, she just gave me an annoyed look and walked away. A quick yes or no answer would have sufficed. Eventually I was able to pay, but I wish I had a better experience. She was definitely not acting like a good neighbor. Food is good but I will not be going back!
Review №5
2019-06-04 02:17:30Not the friendliest people, but their 3 for $25 is a fantastic deal for what we had. Hot tea came right away. Ordered the eggplant not spicy, walnut prawns so crunchy and crispy flounder absolutely yummy. We also added wonton soup, it was just right. My mother is a regular there and trying it for the 1st time, Ill definitely be back.
Review №6
2023-06-19 05:57:55Great fresh and tasty food! Ive had their salt and pepper chicken many times and its one of my favorite dishes to order from here. Its located away from the busy mall areas so the parking here is so easy. We ordered the fried rice, salt and pepper chicken and the beef, onions, soup and hot tea. This was a ton of food, plenty for leftovers abd the bill was less that forty dollars. These days, that is a bargain!
Review №7
2022-07-30 05:00:59Found this place in the middle of many other Chinese restaurants because I was craving beef chow fun. Glad I made the decision to go here.Service was great and felt like my younger days. The Chinese speaking loudly in the background and the dishes clanking. It was very reminiscing.We dined in and ordered the beef chow fun, wonton soup and spicy schezhuan pork belly. It was wonderful! We had some rice on the side and we ate every bit. The waitress came back to check on us to make sure were doing okay.Overall, wonderful experience. It came down to around $50 for 3 dish and sides of rice. Would love to come back again in the future!
Review №8
2023-09-11 20:40:24Pretty decent food, only one of a few places in Newark you can find clams with black bean sauce. They also have a spinach with garlic stir fry that is very nice.
Review №9
2021-10-22 19:29:34Ordered takeout for 3 items. Steamed pork patty with salted fish, fried squid and cabbage dish. Fried squid didn’t taste like anything but jalapeño. It was missing salt. Steamed pork was good. Our cabbage dish had several spots of black char probably from a dirty pan/wok. I likely wouldn’t come back unless I’m too lazy to go further out.
Review №10
2022-09-19 02:55:43Great deal on a lot of food at a reasonable pricd, but Ive definitely had more tasty food