Holiday Inn Express Port Hueneme, an IHG Hotel in Port Hueneme
Categories
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Hotel
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Conference center
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Wedding venue
Location on the map
Port Hueneme, Ventura County, California, US
Phone: +1 805-986-5353
Site: https://ihg.com/holidayinnex...
Edit info
Site: https://ihg.com/holidayinnex...
Opening hours
- Monday:
- Tuesday:
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Total reviews rating 4.3
199 Reviews for Holiday Inn Express Port Hueneme, an IHG Hotel 2024:
Review №1
2023-11-25 00:47:52I had a disappointing experience at this hotel. Despite reserving 3 rooms at $170 each through the IHG site, the front desk attempted to charge me $235 per room upon check-in. After a 15-minute call to IHG, the front desk finally honored the reserved rate. When requesting to speak to the manager, a person on speaker phone was unapologetic and insisted on the increased rate or leaving. The lack of customer service and a threatening tone make it hard to recommend this hotel. Staff training in customer service is evidently needed.
Review №2
2023-11-25 01:20:33Worst hotel everWe went on family trip for thanksgiving break with kids, 3 seniors,10 members. Booked 3 Rooms online $176 each. When we went to the hotel Receptionist Maria said it’s $230 even though we had the email confirmation. She refused to call the manager and asked us to call the customer service and figure out. She said they can’t do anything about the rate. After stay in the line for 20 min finally she called the manager Ruben and when we tried to explain him the price difference he was very rude, and said you can either stay in the hotel or he will call the Police. We have stayed in so many hotel around the world never experienced anything like this. Those people are not supposed to be in hotel industry.Please go find another job.We canceled the reservation and booked a different hotel.Don’t go there and ruin your vacation
Review №3
2023-09-27 23:59:59The entire staff was extremely friendly, helpful and the location is perfect if you are visiting a military person based in Port Hueneme. The ocean is a very short walk down the road, the hotel is very clean and breakfast was always stocked with everything you need to begin a great day! Highly recommend this hotel.
Review №4
2023-08-05 23:59:59I have stayed here before. The location is great and is close to the beach. The hotel itself is ok. We used the laundry room, it could use a shelf. The dryer didn’t work properly. I spent 2 hours drying one load. Went to look for a laundromat. The room a/c never stayed cold . Thankfully I had my fan. Wish hotels would stop using heavy blankets. Our room was far from the front door. That was my biggest issue. Otherwise it was overall ok..
Review №5
2023-07-24 23:59:59Hotel needs interior updating, beds were very, very firm and made us a little sore in the morning. But, hotel and rooms were clean, staff very friendly, breakfast was hot, fresh and had good choices. Pillows were comfortable and we liked the brand of shampoo/soaps in bathroom. A little pricey for outdated hotel, but it is within walking distance of the beach.
Review №6
2023-08-01 23:59:59This hotel is a little on the older side buy with speaking to the GM Ruben, next year they with be doing renovations. This hotel is always clean and the staff is always friendly. The breakfast isnt to bad. It is very quiet and only a few blocks from the ocean. Perfect for families that are visiting their NAVY people.
Review №7
2023-08-26 23:59:59The staff was warm and welcoming. The complimentary breakfast goes far beyond the usual pastries and coffee. I found many healthy options. The bed was comfortable. The location cant be beat. I stay here every time I have business in the Oxnard/Port Hueneme/Camarillo area.
Review №8
2023-07-24 23:59:59Room was nice! The beds were very comfortable and the room was very clean. My only issue was the half shower door setup. It caused water to go everywhere. I recommend changing that set up. Otherwise the room and stay was awesome.
Review №9
2023-06-27 23:59:59We love this hotel. The staff are friendly and helpful. The breakfast is hot and well maintained. The location is superb for beach access (came for a beach soccer tournament) within walking distance and nearby food. We were able to relax and enjoy the weekend.
Review №10
2023-10-27 23:59:59The hotel was very clean and the staff was amazing. We were able to rent out equipment to play pickleball in the nearby park. There are also multiple good places to eat nearby.