Jade China Restaurant in San Jose

Review №1

2023-02-14 22:13:28

Easy to order and this restaurant has some of my favorite dishes. Their Salt and Pepper Fish Fillet is what I always go for.Food: My absolute favorite is the Salt and Pepper Fish Fillet. The rest of the dishes are somewhat mixed. I like their marinate on their meats for example, but their carbs like rice or noodles are too thick for my tastes.Ordering: Ordering from dialing-in or Chownow currently has the same prices as ordering in person so Id recommend either of those methods.Overall, order the Salt and Pepper Fish Fillet. The Shredded Chicken Salad I have heard is also a good starter. Make sure you order via call or their recommended website to avoid fees.

Review №2

2023-12-09 03:18:25

We decided to have dinner here this evening. We arrived at 5:20pm. We waited 5 mins to place our order and were told our food would be ready in 25 min. We went back to the car and waited. After 25 minutes we returned to the restaurant to see if our order was ready. It was NOT, we waited longer and after 40 minutes we checked again. It was still not ready. A couple of minutes later they came out and told me they were out of salt and pepper wings were no longer available! Are you kidding me after 45 minutes youre going to tell me that you dont have an item from my order? My order finally came out after 55 minutes. Have you ever waited 55 minutes for Chinese food at a takeout restaurant? However, no one told us it was our order sitting at the counter. Some man even put his hands all over my food, which actually grossed me out. After another five minutes they called our name and told us that was our food sitting there. At that point I wanted to tell them I just want to refund because the food been sitting there for five minutes and some man touched it. I really dont want to eat your food. But I had s three hungry people waiting for dinner so I picked it up and brought it home. It was cold.lwas disgusting and had no flavor. The chicken chow mein smelled and tasted like cigarettes. Save your time, save your money youre better off at panda express for a quarter of the price (we spent $72 for 5 items). Do you think somebody said sorry for the wait? They dont care, sad the way this business is ran, surprised at how many customers they had. I guess our area needs a new Chinese restaurant.

Review №3

2021-09-20 17:03:28

We ordered at the restaurant and it was pretty quick. The portions were really big for the price! The house chowmein was bland and was missing meats. The “pork” looked like sliced ham and wasn’t appetizing. The other items were delicious.

Review №4

2023-09-26 16:19:50

Super good food! Its always very fresh and they provide you with large servings, they really make your every penny worth it. The prices are very reasonable and low. The workers there are always super sweet and easy to communicate with. Im a HUGE fan of their egg rolls and chow mein, absolutely delicious!

Review №5

2023-09-24 14:09:54

Big portions. I got the Chicken Chowmein and the Salt and Pepper Spare Ribs. The Chowmein was OK but my daughter like it. The boneless Spare Ribs is not what I expected. Whatever part of the pork it came from. Its no where close to the Ribs. The Chinese Salt and Pepper Spare Ribs are really really good, but not from this place.

Review №6

2023-11-03 02:10:53

My usual Chinese place closed so I tried this one. The sesame chicken was dry and too much breading. The broccoli beef had chewy beef. Neither has much flavor. Won’t be going back.

Review №7

2023-11-23 03:57:39

Better than Panda Express. Big portions. Decent food. Good value. I usually call for 3 item combination and cook some white rice at home.

Review №8

2023-06-27 04:17:07

Just moved near this place and I’m so happy I did. First off it’s hard to find really good Chinese Food now days and yet this place is a gem, great food, great portions, and great prices! I don’t like fish but my wife ordered the salt and pepper fish and I was hooked.

Review №9

2023-10-12 15:47:14

Young kid at the front keeps scratching his head, and rubbing his nose. Literally sneezed on food at the register. No one is seen using gloves inside or out of the kitchen. Oct 11 23 6:29pmPeople coughing in the kitchen 6:33pm same date.While the place is clean it is not hygienic at all. I took the food, but will not be eating

Review №10

2023-05-14 20:45:16

The food is good. The ordering system was off. Called in twice and had to wait for more than 15 minutes then was disconnected. Was told to order through their online ordering system, but each meal is almost $2 more. On top of that, you had to wait for more than 20 minutes to get the confirmation from the restaurant that they receive your order. Then wait for 50 mins for your food! However, when you placed the online order, you were told it took about 15-25 mins, which is one hour difference. If you go in to order, you are only expected to wait for 45 mins and you pay less! They should be more transparent.