Kahoots in El Cajon

Review №1

2023-10-01 06:34:07

My daughter and I go to this store often to pick up supplies for our little guinea pigs. The customer service is great and the reason I go back. As a person new to the world of guinea pigs, I had and still do have a lot of questions. Each time the staff have been so kind and helpful. Providing suggestions for how to deal with allergies to the hay. Feeding space for the boys to prevent them from fighting. Treats and toys to keep them entertained. Always checking how they are doing. Coming to Kahoots feels like I have a team helping us on this new journey. Thank you for such amazing service!

Review №2

2023-11-27 02:59:53

The only place I buy my pet food from. These workers are so kind and knowledgeable about common pet products and needs. Love that place!

Review №3

2023-04-18 20:28:41

I needed a feeding/drinking bowl set for my faithful pooch. The bowls here were too expensive.The manager was walking the aisles hollering on his phone and complaining about a customer. I didn’t even know he was the manager. I asked the cashier at the customer counter who that loud man was and she said, “He is the manager.”I found a much nicer bowl set at Walmart for half the price.

Review №4

2023-09-10 06:22:36

One of the worst experiences I have ever had at a pet store. Very condescending and down right dismissive when I asked questions about the product and other items in the store. I assume they were a manager of a sort as after they talked to me they walked behind their taller counter and sat there the entire time while the other employee was actually working. I asked the employee this and they told me they didnt mind it and they were doing other work. I could hear their phone from the register after checking out.If anyone is thinking of try this location I would advice against it. The employee I talked to was pleasant though. Seems management is the real problem

Review №5

2023-08-24 04:15:12

Technician was extremely rude. No bedside manner and made me feel like my dog was horrible. My dog was fearful and didn’t want her near him. She appeared unhappy and I don’t recommend you going to this pet store for teeth cleaning.

Review №6

2023-05-29 02:29:20

Visited looking for a harness for my kitten and a nice lady helped me find it and complete my purchase. I love kahoots. ❤️ clean store and well stocked. So many pet services offered here. Such a gem!

Review №7

2023-07-27 21:18:04

LOVE Kahoots! Best pet store, hands down! The staff are so wonderful and knowledgeable about all things pet related.

Review №8

2023-08-25 22:37:01

Had a great experience. The two young ladies at the counter were fun to chat with about their trivia questions.

Review №9

2023-06-20 22:01:22

Really great customer service. I asked a lot of questions for my dog and the gentleman was very helpful and gave me free samples.

Review №10

2022-07-21 00:30:51

I was very pleasantly surprised. I was wearing my caregiver hat the other day, and brought someone in in a wheelchair. We were immediately met with a pleasant greeting, and a young woman who became our personal shopper :-)She followed us around the store, answered questions, and brought our selections up to the front of the store for us.You go into a major pet chain, and the best the staff can usually do is read the labels with you. These people were actually very knowledgeable, had a great attitude, and were eager to help.I would definitely go back.