Koi Palace Express image Koi Palace Express image Koi Palace Express image Koi Palace Express image Koi Palace Express image

Categories

  • Chinese restaurant

Phone: +1 925-833-3938
Site: http://koipalace.com/dublin-ca/
Opening hours
  • Monday:11 AM–2:15 PM
  • Tuesday:Closed
  • Wednesday:11 AM–2:15 PM
  • Thursday:11 AM–2:15 PM
  • Friday:11 AM–2:15 PM
  • Saturday:11 AM–2:15 PM
  • Sunday:11 AM–2:15 PM
Edit info

Total reviews rating 3.6

25 Reviews for Koi Palace Express 2024:

Review №1

2023-09-24 21:48:22

There is a 16% service charge. We ordered Baked Beer Steak in Black Pepper Sauce over Rice with Cheese, Farm Raised Hainan Chicken with Soup, Kois Seofood Pan- fried Crispy Noodle, roasted duck, and some beverages. The place was quite busy even during off hours.

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Review №2

2023-11-08 18:54:57

I ordered duck combo and they changed it to chicken without letting us know. The response was “but you liked it,right?.I said I preferred duck, but they didn’t care.

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Review №3

2023-01-17 08:41:22

Its been a long while since we last came to Koi Palace Express. They simplified their menu since the pandemic but they retained all the popular items. We are happy to report that the quality of their food is still top notch. Their price is a bit higher than average but the quality of food makes it worth it. The service is fast and friendly. If you want the best Hong Kong style Chinese food in the Tri-valley, you are in the right place. Highly recommended.

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Review №4

2021-07-18 19:54:23

Authentic Hong Kong style and taste Dim Sum. The beauty of their food lies in the details. Their dim sum flavors are balanced and subtle compared to a lot of Im sum houses with strong flavors. This success when the skill of the chef is adequate so that the original flavors are put on the spotlight and the delicate skills of the chef in the elements can shine by itself, not the artificial flavors added.

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Review №5

2022-04-01 23:18:13

Been a while since i went to Koi Palace, their menu changed and become smaller. The staff gave me the paper menu, but it seems to be diffrent than the dine in menu.I always get their rice combo, i think it’s good though it’s small portion. Great flavor i would give it 5stars.The flat noodle is soso, but maybe bc i don’t like curry.. fried dough sticks was ok, good.

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Review №6

2020-11-13 07:55:29

They just remodeled and it looks and feels very clean. Tables were well spaced apart and all the workers were wearing face masks correctly and gloves.Ordered:Hainan chicken with slow cooked chicken ginseng broth (you can def taste the ginseng)Baked pork chop riceWonton with rice noodlesHK style milk tea (hot)Flavors were just right. I liked that the pork chop were not fried and it had just the right amount of sauce. I really liked the broth that came with the Hainan chicken. The milk tea tasted authentic but a little sweet to me (but I’m also the one that orders 0 sweet at boba places) but the lady was very nice and added some tea to my drink to balance it out. Good portions and very attentive staff. We will def be back to try more items.

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Review №7

2019-10-07 05:41:47

Koi Palace ExpressSaturday lunch time. Got a number at koi palace and the wait time is 1 hour... came downstairs and see this koi palace express. No wait. Awesome.The menu is much smaller. And there are many things they dont serve here. Service could be better... asked for milk tea for no ice, no response and they came with ice anyways......Food is good. Got steamed chicken feet, Shanghai style juicy dumpling, pork dumpling in chili sauce, egg yolk lava bun. Everything was good, especially the egg yolk lava bun. Its sooooooo juicy and fresh, scrumptious!

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Review №8

2018-11-30 22:19:06

Food is ok but flavors are inconsistent. Some of my dishes has no flavor but others have too much flavors. The place looks and feels dirty, especially the tables. Customer service is cold and unfriendly. Will try again but hope they will work to improve their consistency and customer service skills.

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Review №9

2022-11-01 03:19:59

Koi Palace Express is a staple for us in the Dublin/Pleasanton area for the most delicious roasted duck, among other dishes which are all spectacular. This is one of our go-to spots for a satisfying meal every time. The service is great, the food is delicious. Always puts a smile on my face :)

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Review №10

2023-08-21 03:15:44

Food (small portions) & service is good. 16% service charge is added to bill. With food + 16% service + tax + tip; its pricey. Forcing customers to pay the 16% is upsetting. Id rather go to different restaurants.