Matsuyama Restaurant in Novato

Review №1

2023-08-27 21:23:51

Prefacing this by saying I loved the restaurant before it changed hands. The current restaurant was a gamble for me, and it hit my expectations perfectly. As in, the service was trying but they didnt quite understand how to manage things, the food was not very good(the only decent thing being the tempura) and the Takoyaki I ordered felt like a frozen food. Not that frozen is particularly bad, but they must have barely thawed before cooking it and the insides were mushy and unappetizing. As well as not being remotely hot when served(some of the meat was still cold.) They also served the Takoyaki so late, it might as well be a dessert. The rolls that I ordered are passable, though the spicy wasnt quite spicy, and I find mild salsa spicy. Their menu is decent, and has more variety, though the prices have risen. I will tack on that the water and tea were good, no complaints unless having lemon in your water bothers you. Overall, it was a huge disappointment, though maybe they will learn as time passes. In which case, Ill come back to try everything again.

Review №2

2023-11-08 02:12:22

Such a lovely place. Service on point. Food fantastic 😊

Review №3

2022-01-11 22:00:15

Good place. They do put wasabi under the sushi, so heads up. The sushi tasted fresh, nice big portions that came with both a soup and salad. The service was nice.A bit of a cleanliness issue around the windows and corner. There was spider webs and a resident spider.

Review №4

2023-07-18 00:06:11

The original owners sold about a year ago. The interior has been updated nicely. All new staff. Who could use a bit more training. Not as attentive as previous staff. Food is as good or slightly better. Prices have gone up, but not out of align.

Review №5

2021-06-27 02:55:48

Wow, wish I could say something good about this place, what a disappointment. We waited 20 minutes to get our order taken and then another 30 to get our food. Spicy tuna rolls were nothing like I ever had before, tuna with a dab of spicy Mayo on top! Chashu ramen was more like wanton soup with soy, no flavor at all and not in a creamy chicken broth like it should be. Ordered Yaki Soba to go before we got our food and that also was terrible.

Review №6

2023-09-20 20:52:20

1st time. Got the gyoza and veg ramen. No flavor. Gyoza like rubber. Ramen broth tasted like sink water. Bland random assortment of veritable. No flavor anywhere. Staff was really friendly though.

Review №7

2023-11-21 21:33:51

Great place that has awesome customer service and food. Its quaint and has a small-scale seating arrangement, but great experience overall.

Review №8

2023-10-23 16:05:28

Absolutely horrible food. Have never eaten such terrible Japanese food anywhere. Thought of trying a new restaurant. Will never go back.

Review №9

2023-03-09 03:27:04

Wonderful food with wonderful people! Perfect restaurant! We are very lucky to have them in Novato!

Review №10

2021-05-30 17:25:41

Compared to other sushi places I have been to priorly, I will say the lighting is rather brighter (therefore less to my liking). The other sushi places have larger vegetarian menus (the idea of raw meat and fish grosses me out). I did like the garlic tofu. Not the best, but I appreciate the provisions of a sushi meal which is quite often just the right amount of food at not too high of a price.