Ocean Pho in Redlands
Categories
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Vietnamese restaurant
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Pho restaurant
Location on the map
Redlands, San Bernardino County, California, US
Phone: +1 909-307-0998
Edit info
Opening hours
- Monday:10 AM–10 PM
- Tuesday:10 AM–10 PM
- Wednesday:10 AM–10 PM
- Thursday:10 AM–10 PM
- Friday:10 AM–10 PM
- Saturday:10 AM–10 PM
- Sunday:10 AM–10 PM
Total reviews rating 3.9
181 Reviews for Ocean Pho 2024:
Review №1
2023-11-29 21:28:46I would not recommend this place, on Sunday, Nov 26, 2023 should have never happened but again the owner doesnt care about Good Service. After this visit I will Never Ever Walk in leaving money where one is Unwelcomed. We live 20 mins away and decided to grab dinner here that we walked into the establishment at about 9pm to find we were being turned away because they were closing according to the employees. Awkward when their sign has the hours till 10pm so the employee explained that they start closing early to be completely shut down & gone by 10 pm. That just doesnt make any sense unless the franchise owner DO NOT want to pay wages by minimizing labor and avoiding any work over 4 hrs. This just frustrated the heck out of me because I paid $35 plus a $5 tip for a large Pho, spring rolls & egg rolls. Then after I paid,, they mentioned that I was unable to dine inside and had to have my dinner outside. This was unacceptable but my wife didnt want me bring it to their attention as the young girl was only following orders. The food is now over priced, unfortunately, greed has sunken to take it forUpdate: The manager & Daisy were ok with the employees actions and not making things right with the service they provided. They had also turned away 2 couples at 9.30pm. Anyhow people you might want to seek a place that values to welcoming you and not see you as their profit!
Review №2
2023-10-26 13:06:33Went in to have lunch early before lunch crowd around 11:15. Decided to take it to go instead and PAID. When I asked, the cashier said it would take about 10 minutes. We waited outside for our order. After a half hour, I decided to go in and see what the holdup was. As I walked to the counter, I noticed 6 people at different tables had been served. When I asked for my order, they hadn t even started it.Apparently, this business feels that people who eat in are more important than people who order to go from their counter.
Review №3
2023-12-08 03:17:47Worst place i have ever been at I go in they tell us to set down .We did people start walking in instead of helping us they go and help the other people we didnt get anything.We had to get our menu by our self . We our waiting but they never bothered to ask us what we wanted to drink or what we wanted to eat so we decided to leave because there were looking at us but they dont bother to acknowledge us.
Review №4
2023-11-07 06:00:34My experience with a to-go order was deeply unsatisfactory due to the extreme uncleanliness, ranging from the floors to the menus, compounded by the sight of a dead bee smeared on the inside of the front window. Upon pointing this out, the waiter was as surprised as I was, believing it was on the outside, revealing a concerning lack of attention to cleanliness.I ordered a $17 pho, which was served so quickly it seemed inevitably microwaved. Given the distressing reviews mentioning filth, roaches, and questionable hygiene practices, I chose not to eat. Instead, I gave the meal to a homeless individual, whose profound gratitude was the only heartening aspect of this experience.This establishment must prioritize hygiene to avoid potential health code violations. Its disheartening to describe, but this place is in dire need of a thorough cleaning.
Review №5
2022-07-26 22:00:26Delicious Pho, egg rolls and veggie pad Thai. Generous portions, friendly staff and lovely atmosphere. Worth a stop for very good Thai food.
Review №6
2023-08-24 23:10:34I wanted something special noodle. Thats why I ordered this fried[?] noodle. It was literally just fried. I didnt expect the visual, but it was tasty. Other common menus were also good. The amount was big enough for my four family members.
Review №7
2022-09-11 03:00:18Its a small indoor eating area, but there is outdoor seating. The portions here are generous and the food taste great. In regards to the customer service, I guess it depends on the time and day. Ive had days where they are excellent, and the service is awesome. But Ive also had other times when the service was just not there. Either way, I do enjoy the food.
Review №8
2023-10-17 13:59:17The space is a little small cant take big groups. The staff are not so great but they at least leave you alone and dont rush you. The food is excellent though.
Review №9
2023-08-21 20:28:42Absolutely disgusted. As my family and I are eating my child notices a “bug” on the wall next to us. I look over and a cockroach is crawling right towards my table of food. I told the server and she explained that it’s been an “issue lately” and they sprayed but can’t get rid of them.
Review №10
2023-11-15 18:36:34Nice little Vietnamese restaurant serving authentic dishes. Lots to choose from the menu. I like the chicken noodle soup (pho ga) and the roasted spring chicken.