Panda Express in San Diego

Review №1

2023-11-07 22:19:22

The person at the cash register didnt seem interested in talking to customers. It was hard to order food, especially when I mentioned, This is my first time, could you help me? I noticed the employees werent patient or kind. The person packing my food became very rude and showed his an angry face. When I received my order and tried to express my thanks and move on, they quickly gave me a bag without any response at all. I felt like I needed to deal with this another day.So, the service was really bad. I was hungry, but I didnt enjoy the food, and I really didnt like the service.I think all the employees need training again so they can do their job the right way, customers can enjoy stopping by to eat anytime, and later, they can leave a good tip for great food and service.Im not sure if I want to go back or leave tips for such bad service. Do they know how important good customer service is?

Review №2

2023-10-25 00:35:06

We bought food here last Sunday, 10/22/2023. We were already in queue when one of the crew, VALERIA, looked like she was in a bad mood shouted sarcastically: If you are going to order, can I get a line please at the people who were looking at the food choices. When we got to the counter, my son asked her what one of the food items was and she looked sore as she told him what it was. She made us feel that she did not want to be serving us and that she would rather be doing something else, or we were holding her up. We ordered 4 Bigger Plates as there were four of us. She then said something that my son did not hear clearly and asked her to repeat herself. She rolled her eyes at him before she answered. My son also ordered chicken teriyaki. Valeria dropped one of the pieces onto the countertop. She picked up the piece of chicken that fell. Instead of tossing it, she put the fallen piece of chicken in my sons food container! She was so impatient and terse as she was asking us for our orders. I ordered some chow mien. Valeria added the chow mien to my order. However, there were some noodles that were spilled over the side of the container. Her hands touched my food with her bare hands and so did the cashier. They were not wearing gloves either. I will not buy food here ever again. Service is just appalling. Sanitation and food safety is non-existent. Its disgusting!Also beware of the cushioned seats as there are a lot of cockroaches.

Review №3

2023-04-18 18:11:37

I orders a bigger plate and only received 1 entre in my plate and the other entre wasn’t put in. Employees do not check before bagging.

Review №4

2023-07-29 02:47:50

Customer service is something that most of the non-exclusive outlets forget to focus on, a bad attitude towards customers; the receptionist was distracted the whole time, prepared a wrong order and then had an issue when asked asked to correct it. This makes the experience quite worse even if the food is good, hope they improve it.

Review №5

2021-07-01 21:36:02

Experienced employees, really fast service. We had our food within 5 minutes. It was delicious as usual. Thank you for vegan/vegetarian Eggplant Tofu 🌱not every Panda Express location has it. We spent few minutes finding the restaurant because it is located inside the mall.

Review №6

2023-10-15 01:16:34

All the food was very delicious but those who served us were very rude with their actions and facial expressions.

Review №7

2023-06-28 17:18:07

The food was amazing; very flavorful and big portions. It was also affordable and good service!

Review №8

2023-04-19 22:51:15

Please tell the new employee that if she wants to carefully count the amount of shrimp she puts on my plate and work by the book then she can apply to work at DMV and not at Panda Express. I need more shrimp!!!

Review №9

2023-03-13 12:29:08

Ate for the first time at this location on March 12th. Fried rice definitely was left over from day before Ate at many other Panda Express in San Diego food was always fresh.

Review №10

2023-07-11 16:27:36

The food was great. I stopped here for lunch.