Panda Express in Van Nuys
Categories
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Chinese restaurant
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Asian restaurant
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Fast food restaurant
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Restaurant
Location on the map
Van Nuys, Los Angeles County, California, US
Phone: +1 818-785-6525
Site: https://pandaexpress.com/loc...
Edit info
Site: https://pandaexpress.com/loc...
Opening hours
- Monday:9:30 AM–11 PM
- Tuesday:9:30 AM–11 PM
- Wednesday:9:30 AM–11 PM
- Thursday:9:30 AM–11 PM
- Friday:9:30 AM–11 PM
- Saturday:9:30 AM–10:30 PM
- Sunday:9:30 AM–10:30 PM
Total reviews rating 3.9
199 Reviews for Panda Express 2024:
Review №1
2023-07-24 22:23:47A very positive team. We enjoyed eating and feeling the vibes. Food is great but the smiles are the greatest.
Review №2
2023-10-03 07:52:49I must say we were disappointed but I want back too explain what happen with are orders and Manager Cris handling everything. She was amazing and very very sweet. If I ever recommended a panda express restaurant it would definitely be this location. Thank you again Manager Cris you ROCK & MADE ARE NIGHT. My mother is so satisfied & very delicious food.🍽 🤗🙂 Thank you & have a Great Night.
Review №3
2023-12-07 22:40:07I just saw a sweaty Doordash delivery guy:1) filling a clients cup with diet coke2) drinking from it3) refilling, closing it with lid.You can check cameras at 2:08 PM dec 7 2023You gotta do something about it. MCD gives orders sealed with drinks inside that dashers cant open. This is disgusting.
Review №4
2023-10-25 21:19:20I usually go to the Sepulveda P.E but after lots of order mix ups and rude staff I tried this PE and it was definitely cleaner and the staff was much nicer. Parking in front is a hassle but there is more space in the back. This is now my go to PE whenever the craving hits.
Review №5
2023-09-14 06:55:34My mom ordered 3 to go plates today, 09/13/2023, and for one of the plates she asked for beef and 🥦 broccoli with chow main, and guess what ?? Whenever she brought home there was 3-4 small broccolis with only 1 piece of beef, ONLY 1 PIECE, not joking .. I asked my mom if she saw it there, but she said no, I just ordered it and waited for them to make my orders ready to go . I tried to call them to complain, they never answer the phone, therefore I decided to leave a review, so they will at least read this hopefully, and not to do it to their customers. Your customers pay for it, which is not even cheap, to eat and get fulfilled somehow, not to pay and get 1piece of beef with 3 pieces of broccoli, that’s ridiculous..
Review №6
2023-07-04 21:22:00Just no. No in every way. Food was cold and stale. Rice was crunchy. Employees were vile. Asked for a refund so I could leave. To be clear; I wouldn’t have eaten the food for free.Employees indicated that a refund wasn’t possible, due to corporate restrictions, which is untrue, according to corporate themselves. I left without eating, after paying more than $30 for two lunches. Restaurant is extremely dated, and management was useless. I wouldn’t return to this location if it was the only thing open. Avoid.
Review №7
2022-04-05 09:53:39Not one to typically be harsh with my reviews but this location was absolutely pitiful. When eating at Panda Express I usually have enough food for 2 meals however I found myself still hungry after finishing my usual order. In addition to incredibly cheap portioning, I found a rather large stock of inedible cabbage in my chow mein which likely replaced a large portion of the edible food on my plate. Customer service was adequate but the food (which to me, is more important) was miserable. The rice and Mushroom chicken were old, tough, and dry. The orange chicken was the only palatable part of my meal and that was only because I made a point to wait for the fresh batch as the batch others were served was obviously past the point of being enjoyable. As I said before, Im usually pretty relaxed when it comes to reviews but this Panda Express location is certainly one to be avoided.
Review №8
2021-08-21 19:04:09Very clean and organized. The food is great, fresh and delicious. The staff is very nice and friendly. Black Pepper Angus Steak is my favorite. Try it!
Review №9
2023-05-29 14:07:20The customer service provided its that great! Making very easy to remember the front line names like the crew who took care of my order Samantha, Steven, Ara, and Victoria. Thank you guys for your wonderful work. It was my first time at Burbank and Van Nuys location. I am sure Ill see you again.
Review №10
2018-03-16 22:32:50This place is super busy throughout the day so there can sometimes be a waiting line. The food is ok, it’s certainly not the best for Panda Express but I won’t complain. The parking lot is small and sometimes it can be hard to find a parking spot in the back.