Panda Express image Panda Express image Panda Express image Panda Express image Panda Express image

Categories

  • Chinese restaurant
  • Asian restaurant
  • Fast food restaurant
  • Restaurant

Phone: +1 916-351-1919
Site: https://pandaexpress.com/loc...
Opening hours
  • Monday:9:30 AM–10 PM
  • Tuesday:9:30 AM–10 PM
  • Wednesday:9:30 AM–10 PM
  • Thursday:9:30 AM–10 PM
  • Friday:9:30 AM–10:30 PM
  • Saturday:10 AM–10 PM
  • Sunday:10 AM–9:30 PM
Edit info

Total reviews rating 3.6

199 Reviews for Panda Express 2024:

Review №1

2023-11-09 03:04:56

I made a mobile order and apparently that was a huge mistake. I checked in with the cashier letting them know I was there. I ended up waiting 25 minutes after the pickup time to get my food, after watching several people get their food, both people who walked in ordering there or had placed mobile orders. I waited patiently while a few others who came after complained, and then when I got my food, there was no sorry for the wait or any apology.I get home, and my plate only had one entree!!! The bare minimum that is required is to complete the order, and not only could they not do that, I had to wait 25 minutes after the pickup time to have missing food on a just a plate and a la carte side. Absolutely atrocious.I took the picture as soon as I got home and opened up the bag and plate to see missing food. For anyone curious, there should have been Beijing beef and orange chicken, but there was only one side of orange chicken.

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Review №2

2023-09-25 23:25:59

The super greens are my favorite item on the menu. All I order is a large a la cart and 2 fortune cookies. This is the second time I received them soggy, wilted and very unappealing. I wont be back. Waste of money.

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Review №3

2023-09-05 00:24:45

Staff seem to be clueless high schoolers, none of the food tastes like it does at other Panda Express (for the worse), and they give you the minimal amount they can get away with (half scoops). I love Panda, this is the worst one I have ever experienced, and is unfortunately the only one near my house. So I’m stuck with it…

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Review №4

2023-09-18 18:11:53

Went in when they had 20 minutes left before closing. Was just expecting to grab some orange chicken and leave quickly so we wouldnt be a bother.Walked in and was told all I got is all I got in an aggressive tone. No, be right with you, sorry we are low right before closing nothing of that kind.They didnt even have rice.Drove to a different panda that had 40 minutes left before closing by the time we got there. The employees were happy and told each guest we try not to waste food, so anything you want me can make for you, you just have to wait 5-10 minutes. Thats what service is supposed to be.Avoid this panda location.

Review №5

2023-10-01 23:31:15

I am not getting food here anymore. I used to be an employee here and it has changed so much since. Today for instance I made a large online order but it wouldn’t let me change the time to later. I called over 20 times as well as my family memeber to try and change the pickup time but nobody would answer. I decided to go in and tell them and when i got there, my order was sitting on the counter. The woman who approached me looks like she has done meth the last few years and her attitude belongs at mcdonald’s. Panda was a nice place until people like her started working. I have never been treated so poorly by a fast food worker and I was appalled. She yelled in my face and said to take the food or they will refund it and all i asked was that they remake it at a later time. She said they would let it sit under the hot lights until i was ready to get it but i told her no. She then called the assistant manager while making faces at her peers acting like i was crazy when she needs to look in the mirror. I tried not ti cause a scene and then after her phone call with the manager, she said so…thai food is all trash then? So i said yes i guess so, but that is your fault. If they had answered their phone they wouldn’t have wasted so much food. I am contacting the manager tomorrow because this is unacceptable. I had to reorder to another location because i have a feeling she was going to do weird things ti my food. I have had previous problems with her flirting and harassing my underage friend in the past but this really did it for me. The manager needs to get rid of her.

Review №6

2023-12-05 19:26:19

Please try your best and avoid ordering for delivery (DoorDash/UberEats). We have to wait for >20mins. They only start cooking when the food is totally out. Poor management.

Review №7

2023-07-04 16:17:34

The only location in Folsom. Panda Express has been declining in food quality, thats with the consideration that it is a fast food chain with a very rigid menu. Staff is helpful and friendly. The volume of online orders impacts the flow and experience of the in-store orders. Being the only location, surrounded with a dense suburban population, schools, and major work places, this store is still relevant. Often there are a few people lined up to order. Parking is great by the storefront and in the adjacent parking lot.

Review №8

2023-08-06 18:22:27

I just wanted to share that this place is great! I have been in here eating for 20 min and the amount of rude people that have came in is crazy! I feel for these workers! Keep up the good work and dont listen to these jerks!

Review №9

2023-11-10 22:46:29

Highway robbery!! High prices at microscopic portions!!! They should be arrested for this rip off. Tiny children portions at giant prices. I even asked the server where’s the food? She said “we only serve one spoon”. But I swear the spoon was barely 1/2 full.Food was only marginal. I would NEVER recommend this rip off establishment.

Review №10

2023-10-19 20:46:29

When its hot and fresh, it is good food. However, after time on the warming table, the quality of the food deteriorates fast! Especially the greens.