Panda Express in Pleasanton

Review №1

2023-11-17 02:51:56

I hope this review reaches the corporate teams attention. As a loyal Panda Express customer, todays visit (my second time with my wife) was exceptionally disappointing.Daniel started helping me, and after choosing Teriyaki as my first side, I requested the same again. However, Carol, who I assume is the manager, abruptly took over, giving me a portion half the size. When I questioned this, she was rude and insisted it was the standard portion. This is the second time Ive experienced poor service from her.I spent around $30 and received significantly less value. I urge corporate to address this issue and consider a refund for this unsatisfactory visit.

Review №2

2022-11-08 07:31:10

Through the Panda Express app for pickup and my bowl was barely filled with any of the entree. Btw I paid an extra up charge for the beyond orange chicken and received this sad portion. They are very stingy and don’t give you your money’s worth, Hopefully they can fix this issue because it is not fair for us the customers.

Review №3

2023-08-27 23:27:38

Excellent food. Well-prepared. Great Service.

Review №4

2022-07-27 23:24:14

Probably the worse panda express!. They give you such small portions. I would give it a no start if I could, and I never feel welcome whenever I come to this particular location, and I work around the area. Never a friendly greet. Avoid this place!. Get it together panda express!. With the hard time, you could give your customer the product or food that we pay for!. 🤬

Review №5

2021-08-22 21:03:34

I generally enjoy Panda Express, but the employees here were rude and wouldn’t allow us to sit down and eat our meal since it was 30 minutes prior to closing (even though there were people already eating there). They only had a few items left which some of them should have been thrown out because they were not fresh (chicken was hard and crispy, not a full serving either). Also, the employee poured back some chow mein that had already been packaged. To me, it just seemed that they are not about providing fresh food for their customers. We walked all the way around the other side of the mall, ate our meal and finished 5 minutes to 8. We would have had plenty of time to eat there. I would rather patronize a business that values their customers as well as provides fresh food.

Review №6

2022-10-28 22:53:44

Enjoyed my meal here. Especially their orange chicken. The beans and chicken and egg plant and tofu were also good. Reasonably priced. Will come again when at Stoneridge.

Review №7

2022-06-13 18:55:03

Shrinkflation, ok quality. A customer came in and noted that one of the workers contaminated their gloves, then left. Then I noticed that worker is wearing damaged gloves, probably trying to save money, so the cuffs are shredded. Yes, totally contaminated. So THATS a notable thing to consider if you eat here. The staff has one friendly worker, the others might be owners, unhappy owners. They dont get it obviously.

Review №8

2020-01-14 22:08:36

DO NOT DO IT! Third time is a charm. You have to watch your food. The first time I went there they had no sauce. They missed one of my entrees. 2nd time let me order no plum sauce. No juice. Forgot a side. Third time no plum sauce no juice forgot an entree in the big plate. Yes I thought it was there. The Beef and broccoli had 3 strips of beef not enough to feed a 2 year old who I purchased it for and no juice. Called the manager who had no clue what shopping center she was in and stated that I was free to leave a review. Well here is the review. It is awful just like the service and the manager. Do yourself a favor and drive right past.

Review №9

2018-07-31 04:02:31

Good basic Chinese food and drinks from the fountain. Served cafeteria style in large batches. Tasty and very reasonable prices. They give large portions with plenty of meat in the entree. Not exactly a date night place but it sure feels a hungry man up well. Good eating to you all!

Review №10

2018-08-04 23:10:22

Food was fair but service was.... It wasnt service. It was what was convenient to them. Trash flowed out of trash receptacles since no one emptied them. Tables werent cleaned/emptied.This was well below typical mall Panda Express.But we ate. It tasted okay and we arent sick.