Panda Express in West Covina

Review №1

2023-03-26 18:56:57

My wife and I looked forward to eating at Panda. We used to eat at their branch at Hacienda Heights. But we were at the mall, so we went to the food court. First, their food servings were smaller than usual. Seconds, they don’t allow drink refills. Lastly, they did not have paper napkins. When my wife asked for the paper towels instead that was available, the woman server cannot but gave my wife torn pieces that were useless and gravely insulting. When I complained, she now suggested that we ask for napkins from the other food outlets. She was passing her problem to the customer. Only when I started to raise my voice did Steven, probably the manager, approached me. He apologized, gave me what the woman cannot, and promised to “talk” to her. I don’t know if he would, but l also promised to give the a bad review. I was surprised that I was not the first or only one to give the place a bad review. I am very disappointed at Panda.

Review №2

2022-05-09 20:45:10

Charge $.99 for a cup to get tap water! The manager, Asian guy, will check for $100 bills with the same gloves he’s touching the utensils for the food. The manager literally gives only one napkin and if you want more he’ll ask how many, same with the condiments, only one if you ask for it.

Review №3

2023-02-18 21:41:50

The portions on this location they’re really poor, and the guy at the front serving the food was too rude.

Review №4

2016-08-17 00:39:51

Ive been here before and for some reason the taste of the food was not pleasant, there was an odd taste to the orange chicken, the black pepper chicken looked burnt! Was not satisfied. Couldnt eat the food.... What a waste of money! And i had ordered shrimp but when they gave it to me, they forgot to give me the remainder of my order. Never again at this location!!!

Review №5

2019-03-06 03:39:12

I came to the West Covina mall Panda Express with my daughter last Saturday night to get take out food for my family. They were out of cup holders, so I had to carry everything to the other side of the mall where I was parked. The woman working behind the counter was cold and emotionless and didn’t seem to care that we had our hands completely full. The food was ok, consistent with other Panda Express restaurants. I probably won’t be going back to this particular Panda Express in the West Covina mall any time soon.

Review №6

2022-03-16 20:02:53

They messed up the fried rice parts of it were already hard. how do you mess up fried rice? When I have to go to this mall, this is my go to place not, anymore

Review №7

2022-12-08 21:16:07

Quick service and attentive, small portion serving. for the price it was ok.

Review №8

2017-01-27 21:52:19

This is the best one Ive been in. Clean as hell! Plus, the amount of food they gave me was more than any other place Ive been in. Even the quality of food was slightly better than other pandas

Review №9

2018-03-28 23:43:25

Great food. Everyone doesn’t eat fried rice or noodles, so why do we have to pay more for small portions ❓❓❓other than that great tasting food ❣️❣️❣️

Review №10

2016-06-18 18:42:34

Cheap proportions served by Cassandra for the paid price, that is why people preffer Gengis Khan or Subway.June 18 2016 Shrinking plates! !!! the new packing bowl is the smallest food plate in all the mall.small plates and cheap portions makes panda express the worst place for eat