Panda Express in Azusa

Review №1

2023-02-15 19:11:41

After working through lunch and running around all day, I headed to Panda Express, hoping to get a quick and satisfying family meal for dinner. When I got home it was late and everyone was super hungry especially me.I was really upset when I tasted the food and found the orange chicken and white rice had hard pieces, the squash in the mushroom chicken was hard, and the teriyaki chicken had to much fat. My husband and kids complained about the same thing. I had to find something else for us to eat. This was not my idea of a relaxing Friday evening when you order takeout, so you don’t have to cook. :(This is the second time I get a bad batch of food at Panda Express.I called this time to complain and the manager offered to replace 2 items on the family meal. He should have offered to credit back my card for the entire amount of $38.59.It was 6:45 pm when I got home with the Panda, and I wasnt gonna go back out to get the food replaced. No more Panda Express for us.I don’t like giving a 1 star reviews and I don’t like paying for food that’s bad.

Review №2

2023-12-08 17:34:24

Cold food. Very greasy, noodles and rice old and dry, small portions on the entree. The new Cajun shrimp is awful, they burnt the bottom and stirred in the burnt part.

Review №3

2023-02-26 03:07:52

The old Asian Lady who is serving the main entrees is rude first of all, and the portion she served me of chow mein was ridiculous but served me a lot of the cheap stuff which was steamed white rice and the portion for the beef broccoli was absurd. I agree with a previous review that someone left stating after all that they got you with the egg roll for $1.50 and then if we want to donate to charity…. Noooooo

Review №4

2021-06-19 16:28:58

Before the COVID-19, I always liked the Panda Express. The portions were large, you had to be careful opening your box of Food, if you werent careful youd be wearing at least alittle of each item. When COVID-19 hit, I was transferred to 1 of 5, COVID-19 Special Supply Warehouse in Fontana, there was a Panda Express, just down the street. If I didnt know better you would think I was back in Fontana. Ill have to get back with you on how it tastes. Also I asked if there was soy sauce and napkins, she assured me that it had both. I never had a problem before, I got to my vehicle Im glad I didnt put a tip her jar, things do happen. I had to go back inside. This kinda, sorta reminds me of being in Fontana. Small portions and the taste ??? If this was the only place open at night, Id have to think really hard about getting something to eat here.

Review №5

2022-10-28 22:53:19

It was happened Oct. 28, 2022, 3:40 pm a server is transferring a left over noodles to a newly cooked noodles and since the left over noodles is a little bit heavy to carry for her she put the pot on top of the newly cooked noodles without realizing the pot is dirty touching the noodles which is serve to the customer. You need to educate this employee.

Review №6

2023-06-08 03:09:11

Good food but manager barely gives enough food in plate to fill container. She is rude too! Other workers do great and serve fairly.

Review №7

2023-07-18 05:16:13

They only had two dishes available; orange chicken and teriyaki chicken. I had to wait about 10 minutes for some fried rice and it was only 9:35pm. The portions are small for what they charge.

Review №8

2019-04-26 22:09:38

The food has suffered in recent years. Sometimes you get fried rice with mostly rice and no vegetables. Other times you get the we dont carry that at this store for staples of every Panda Express like Potstickers. This store never has the same items as in the online menu. Other stores do. Its better to go to an other store.

Review №9

2021-04-03 04:56:30

This Is by far the worst Panda Express to eat at and I blame this solely on the Manager! I know we all have to social distance and wear masks and keep safe but this store is taking lockdown too far. I as a customer feel like Im being treated like a kindergartner. No window has been spared from Face mask propaganda posters and you better stand on your circle while waiting in line or the staff will scold you. Lastly at the very end of the line you are commanded which door to exit out of. This is still a free country! Today indoor dining is open in California, but no..... not this Panda express! This is an operation that only Mao Zedong and Fidel Castro could be proud of.Your customers should be respected and treated with Freedom to maintain their own safety and never commanded by overbearing corporate ideals.Part :2To the Manager: Indoor dining has now been allowed in your area for 2 weeks. Why is your dining room still closed??? If you are too cowardly to open your dining room like all the other restaurants around you then please accept you are not fit for your position and resign to someone with the courage to open and abide by local restriction relief guidelines. There is no prize for being most locked down. Allow your customers the freedom and respect to choose for themselves if it is safe to eat indoors. The local authorities already had the courage to make this decision for the city. Why are you disrespecting this process? Your customers are not happy. This is a slap in the face to all of your customers, all of the first responders who would like an indoor place to enjoy your food and the city who allowed dining to open.Please open the dining area and stop this nonsense.

Review №10

2022-10-18 02:24:36

My husband & I use to eat here every Sunday. 4 months ago we had a bad experience in the food. But we give it a try again and food was cold. Today we went again after a long time and, disappointment. Food was horrible not fresh at all and the teriyaki chicken was raw, the noodles tasted like burn oil. There is nothing else that will make us go back to this restaurant. We will never eat again here or other panda. Am sorry, we dont mind paying the extra they increase but if they increase the quality too. Never again my husband say.