Panda Express in Lodi
Categories
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Chinese restaurant
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Asian restaurant
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Fast food restaurant
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Restaurant
Location on the map
Lodi, San Joaquin County, California, US
Phone: +1 209-368-2170
Site: https://pandaexpress.com/loc...
Edit info
Site: https://pandaexpress.com/loc...
Opening hours
- Monday:9 AM–10:30 PM
- Tuesday:9 AM–10:30 PM
- Wednesday:9 AM–10:30 PM
- Thursday:9 AM–10:30 PM
- Friday:9 AM–10:30 PM
- Saturday:9 AM–10:30 PM
- Sunday:9 AM–10:30 PM
Total reviews rating 3.8
199 Reviews for Panda Express 2024:
Review №1
2023-09-28 07:23:02One of the worst panda express I ever visited. Order 2 large chow mein && a bowl with chow mein and Kung pao chicken --- chow Mein was full of cabbages and very few noodles. And topped with Super small quantity of chicken. TASTELESS FOOD.
Review №2
2023-09-23 05:35:23If I could give zero stars I would. I tried to complain on their website but it would not process my complaint even though I kept within their 1000-character limit so I will leave my review here.My order was missing the super greens, this was an order I was sharing with another person and the missing super greens made our meal far less. After I expressed my complaint to the associate I was dissatisfied with what she was offering, the super greens only, despite the inconvenience of having to return on a later date as the store was closing in 10 minutes. I asked to speak with the manager and when I was put on hold after several minutes the phone call hung up on their end. It took two phone calls for them to pick up and then I was blamed for the hang-up instead of an apology. I was requesting my plate order be remade for the inconvenience of it all but the manager refused and only offered a medium super green. I expressed to her this would not satisfy the inconvenience of having to return on another day and at least 10% off my next order or something along those lines would have been a better counteroffer and show that they at least had some grievance for my inconvenience. This is by far one of the worst experiences I have had at this store. My husband and I came here on another occasion an hour before closing and the employees had already begun cleaning up with very little food to choose from. My husband told me todays visit was very busy upon pick up and they likely did not have super greens and did not want to make more being so close to closing. This is extremely unacceptable and I will never return to this location again. Panda Express not only lost a customer but has a negative review from a local business owner who will not be referring this establishment to her local and visiting clients. This is not a matter that can be rectified and I no longer require any compensation, shame on this establishment for their highly poor display of customer service.
Review №3
2023-08-12 06:56:28A pretty great place. Usually kept clean. Has its moments where they get roughed up from a rush and need to recover, but not too bad. Food is consistently good. Staff is great and recently they acquired more people so wait times are down.
Review №4
2023-09-26 01:03:56Delivery was horrible. Where is the food? Do they not give you the same portions for delivery? There’s so many peanuts in the Kung paw chicken then chicken, the orange chicken is too hard, the rice is so bland, and there is so much more cabbage in the chow main than noddles. I’ll never eat here again.
Review №5
2023-09-10 23:26:55This place has come a long way. When it first opened, they would seem to close an hour early, now there are freshly made options closer to closing time. Thank you for turning it around, Panda.
Review №6
2023-09-05 00:05:49Why two,, cous they were sleeping today not puting attention on the orders they makr order wrong. Dinne in and i notice that it wasnt only my orders... other people too
Review №7
2021-12-06 02:54:17Just went was sorely disappointed!!! With no orange chicken, out of almost everything, and even their fried rice wasnt normal! Will never be going back to this panda express again!
Review №8
2022-02-26 04:16:33We went to Panda Express on kettleman Lodi at 8pm there hours are 10 to 9 we wait for the food for 20 mins then they said everything is finished there is nothing there closing time is at 9. That’s my worse experience with them.
Review №9
2023-07-27 03:47:16They always finish their stuff half hour before the closing I don’t know why they keep open until 9 PM they should close whenever they finish the food
Review №10
2022-10-30 02:36:26I ordered food for my family today and needless to say was just the worst. I’ve noticed this time around the bowls were not even full and only came with 6 pieces of orange chicken. Yes I counted them. This is as just the start. Second we didn’t get the third side dish to the plate order. Third we didn’t get the cubs meal at all. When we received our order the food was cold the food was all over the bag. The was no fortune cookies no utensils at all. The meals were skippy. When I talked to steph she said she was the manager. When I came down there’s I asked for the manager. This employee said why. What type of employees are they hiring now. This big white girl that said why had the nerve to stop other crew members of me asking for the manager. When the one I talked to came out no suprise she was just another crew member. No managers on site that was the first big red flag. When I let her know that I was the one she talked to that big girl kept hovering over. I finally said is there a reason why your over here if she’s the manager. She rolled her eyes and walked away. Finishing the convo with steph I told her and showed her. My cubs meal I still didn’t get everything for a cubs meal or the sauce for the chicken. Stil no utensils or fortune cookies. Didn’t even get no type of refund or something for receiving not our whole meal and cold food. This place fell off since the old GM left. Just really upsetting and the fact nothing was done for it all just let’s me know not to go there again since nothing is being done at all