Panda Express in Livermore

Review №1

2023-11-29 01:33:27

I came to this place for lunch with 5 of my friends from work and I was very disappoint at the food and service you guys are in business because of us we order lots of food and the Chinese lady was not professional and the portions were very little I lost my appetite immediately, so I dont think I will go back to the place because that service and the small portions

Review №2

2023-05-26 01:56:14

This is the worst panda express Ive ever been too. I ordered $35.00 with food at it sucks. The food was cold the chow mein was dried out. They are very skimpy with the portions. ANo flavor at all. The service is terrible there definitely not friendly. They rush you and I was the only person in line. It definitely was a waste of money. I will never give them my business.

Review №3

2023-09-12 19:25:15

They really scrimp on the shrimp servings and charge you an extra $1.25 fee per serving. They count the pieces they give you and so few, only 2-3 pieces per serving. Not coming back.

Review №4

2023-10-17 15:48:53

Update: 9.23.23 Same situation. Little bit of eggplant tofu in serving bowl. We ordered 2 large cartons. Employee told cook quite curtly to make more. We didnt like that. She could say please & thank you to the staff when giving them directives. Side dishes were available, so she filled other cartons. And then the wait began. Poor cook moving as fast as he could. No complaints about him. The employee has never in the past, nor did she this time, ever say anything like sorry for your long wait (16 mins)... Heres a cup for you to get ice tea while youre waiting (another cashier used to do this years ago, he was considerate & 16 mins is a long time to be waiting), thank you for waiting (once the food was ready). We like Panda in general, but really feel that this person does the company a disservice by not acknowledging patrons or using common courtesy. Btw, only a few people were eating in. We were the only people in line when we ordered. This was not during peak lunch or dinner times...............Had to wait a long time (14 min) for vegetables & eggplant tofu since serving bowls were nearly empty. When the dishes were ready, employee spooned the very small amount of eggplant tofu that was left in the serving bowl into our to go box, then put the freshly made food on top. Ditto with the mixed veggies. These portions were overcooked, and clearly had been sitting there for at least 15 minutes while fresh food was cooked. Putting every last bit of any dish would be ok if it werent sitting there for so long, this was disappointing. What upset our family most, though, was employees allowing customers into the store without any mask or face covering despite a sign posted in the door that all who enter must be wearing masks. This blatant disregard for health & safety, especially while the omicron variant is taking hold, is unacceptable & puts employees & patrons at risk. The rest of our family left to wait outside while I got our food, but we wont go to this location again. Really bad experience here all around.

Review №5

2023-05-03 00:11:19

Literally took 1st place for the worst visit to Panda Express ever. Eaten at Panda a thousand times and I will never go back here.Got a 2 entrée plate to go with a new shrimp dish that was overcooked so bad it was not edible.A big F U to the cook who absolutely had to know that food needed to be thrown out or is mentally incapable of handling food let alone fire and a Wok.Hell no... if you must have Panda, get gas and leave to another location. 🚮🚫 🐕‍🦺💩

Review №6

2023-01-08 00:27:20

Rude staff ruined the whole rest of my day. Food was cold and Rangoons were like old cuz they were warm from the warming light but stale not crunchy plus food portions were extremely small for having ordered the bigger plate I politely asked for sweet n sour and soy sauces was told its in the bag went to eat and wouldnt you know there was no sauce of either kind.

Review №7

2023-11-03 03:07:21

The work Ling she was very rude to me and my husband and sister in-law

Review №8

2023-06-06 04:39:46

Employees had the restaurant clean. Can tell they took pride in it.One lady was cleaning light fixtures and another was actually cleaning the bathrooms

Review №9

2022-09-04 04:25:30

What an awful experience I had tonight. I ordered via DoorDash and for some reason, their menu on the app doesn’t have all the fountain drinks, including Diet Coke. It only had 3 so I decided to order “cherry coke” and then immediately gave them a call to see if they could just substitute the drink with Diet, something I’ve done before with no issues at another restaurant. This rude Asian speaking lady answers the phone (I say Asian speaking because of her dialect and then at the end of the call is chatting with her coworker in another language after speaking in English with me.). She first, in an aggravated tone, tells me she can’t find my order and that I must have placed the order at a different location. I tell her I specifically saw this phone number and address listed for my order. She then asks for an order number but DoorDash doesn’t actually provide to us. It wasn’t on my receipt in the app nor in the email. Just an itemized list of my order and charges. A few seconds later, she says “oh here it is.” She then tells me “so you want Diet Coke instead? No problem.” And after consulting her coworker, rudely hangs up on me before I have a chance to thank her. Fast forward an hour, I’m now wondering where mt food is because it was originally quoted at taking only 15 mins to be delivered. I then get a call from DoorDash support telling me the restaurant cancelled the order because “they didn’t have the ingredients I ordered” whatever that means. I ask him if it’s because of my Diet Coke request and he says yes. Why did the lady confirm with me she had Diet Coke and that it wouldn’t be an issue and instead, make me wait an hour and then flat out cancel my entire order and make me and my family go hungry for the evening. Why didn’t the restaurant contact me directly? Why didn’t they just still deliver the food with another flavored drink? I am never going back here and will tell everyone I know to stay away.

Review №10

2021-03-10 09:19:31

Great place to grab some quick American style Chinese food. Love the orange chicken.