Presentation on Map Reviews Nearby

Panera Bread in Walnut

4.1 (199) 21627 Valley Blvd, Walnut, CA 91789, United States

Location on the map

Walnut, Los Angeles County, California, US

Phone: +1 909-468-4934
Site: https://panerabread.com/en-u...

Opening hours

Monday:6 AM–9 PM
Tuesday:6 AM–9 PM
Wednesday:6 AM–9 PM
Thursday:6 AM–9 PM
Friday:6 AM–9 PM
Saturday:6 AM–9 PM
Sunday:7 AM–9 PM

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Total reviews rating 4.1

199 Reviews for Panera Bread 2024:

Review №1

2023-11-23 05:41:04

The manager was one of the sweetest people we have ever come across! Our experience was delightful, and they even put our pastries on the house. Great place and great atmosphere, love the fireplace in the dining area! Will be coming back!!!!

Review №2

2023-10-15 20:56:08

This place is going downhill. The day we visited the drink station was overflowing onto the ground. Big puddle of water. Slipping hazard. A few weeks before that noticed parts of the ceiling was missing. They installed locks on the bathrooms. The tables are always dirty. No one cleans them. Customers have to pick up their own food. Most of the time the pagers dont work. They yell out your name so you can only hear them if your sitting near the kitchen.

Review №3

2023-05-03 18:34:35

I ordered bread bowl broc. Chedar soup and another bowl soup. Bread bowl is full of bread and few spoon of soup. Very disappointed with the volume of soup. I had to take the soup from my fried soup to finish the meal. Also, buy one soup and get 2nd off was not honored because website/ app was not working today. I dont think is fair to charge the full price if their system is down because is not customers fault.

Review №4

2022-11-29 23:47:01

Not going to come back here... what a fxxxing waste of money to come here... do you think that this is worth of $12?? This is why I dont give my tips first because you immediately regret that you gave them $5 tips for this, when you do Togo orders... this is whole sandwich order of steak and chadder, you dont see chadder and very small amount of steak and I cant find red onions... very disappointing and disgusting service. Definitely I dont recommend and feel so bad to people live close to this place and have to deal with this world worst food ever, I hope whoever made this sandwich gets a good lesson and gets some another training.

Review №5

2023-09-26 16:27:08

Customers need to wipe their own tables. No napkins, our floor under our table was a mess. I placed a call to corporate in order to speak with supervisor. No representative bothered to call me back.

Review №6

2023-10-03 19:30:46

Very clean place and drinks are always ready for pick up quick. The food is not the very best and it is pricey. Coffee and drinks are great and the aesthetic is great

Review №7

2023-08-08 00:19:38

Extremely friendly employees and excellent service overall! The girl taking our order (I wish I got her name but she was in her teens/20s and had braces) really went above and beyond, answering all our questions and just generally being super helpful 😊 highly recommend this location!!

Review №8

2020-07-16 15:03:49

They have great salads here and good bread. Right now I dont think you can dine in, but I was able to get contact free curbside pickup. I ordered some chicken salad with pecans and other goodies.Was a very easy process, and the salad was fresh.

Review №9

2023-08-11 20:36:21

They wrapped my sandwich up with a mushy pickle slice. By the time I got home, the bread was super soggy with pickle juice making the sandwich difficult to eat. Not to mention I hate pickles so it ruined the flavor of my sandwich.

Review №10

2023-08-08 03:01:09

Friendly staff, same high quality food and pricing has increased less than other comparable brands.8/7/23Their Soda/Ice dispenser is out of service until further notice. Also had to switch to phone for wi-fi. Suggest calling to confirm status before going,

Review №11

2023-11-18 16:55:49

Got here on a Saturday morning 8:15ishSuper slow counter service1 clerk @ counterSpeed up front sales service and you get 5 stars

Review №12

2023-11-15 04:38:23

As someone who is on the road a lot and a member of the sip club I am often in various Paneras. The one thing they all seem to have in common is nobody dedicated to watching the counter. Im curious if this is a company policy.

Review №13

2023-09-15 02:11:39

They were out of all breads except brioche and no lettuce for salads but Gavin provided excellent service and helped us find something else we liked. Thanks great job Gavin!

Review №14

2022-03-31 18:54:11

Some food tasted okay but its a little pricey for a sandwich.I dont mind sandwich that was wrapped w/ paper, but at least wrap it like its food instead of garbage or left over? Ive gotten sandwich that was wrapped worst than the pic showing before. Also putting your french baguette directly in the large bag mixing with plastic utensils, chips and napkins is very nasty even before covid time. Who knows if the plastic utensils package or bag of chips had been dropped on to the floor and put it back? For the price you charge, I think you can do better than this..

Review №15

2020-04-25 02:08:16

Panera is partnering with delivery services right now. I was excited! Especially since Panera has expressed how important the health and safety of their customers is to them. They are requesting that you enter instructions for the drivers to drop your food with no contact. The order got here quickly. The driver ignored the delivery instructions, ignored my beware of dogs sign and came right to my door; WITH HER MASK OFF. My dogs were going crazy so I couldnt refuse the delivery. After my husband and I assessed, the food was well protected and his smoothie had a covered lid. My coffee on the other hand had a partially open lid so, it was not consumed. I called this location to inform them of the poor delivery. Their manager, Gerard, was full of excuses and refused to take responsibility. I believe that if youre partnering with someone you represent each others companys so, he was partially responsible. On top of it all take a look at the meager coffee portion I was given, half the cup was whipped cream so I paid $5 for 4oz of coffee. Goodbye Panera.

Review №16

2022-09-19 22:36:07

This is the second time I received already open bags of chips in my order. Today I received two already open bags of chips that are old and stale it’s disgusting. I would like a gift card to Panera. Not touching chips that already have holes in the bag upon arrival who knows that bugs have been on it. Manager, let me know when you’d like to fix this health hazard.

Review №17

2023-07-23 03:02:17

Almost had to clean the table every time come here. always see food scraps on the floor. the restroom is coded for usage and not very clean. this one closed at 9 a.m. they make their own bread tho.

Review №18

2022-11-22 01:30:50

Always calm relaxing place to do work. Great food, the monthly drink deal is awesome.

Review №19

2019-10-22 16:01:13

Service was great, they answered all my questions. I ordered the Chipotle Chicken, scrambled egg & Avocado Wrap and the chicken. I ordered it to go and the chicken was cold, no way was I going to drive back to complain. I also wish they spread the avocado evenly.

Review №20

2022-10-03 20:39:14

This place is filthy. I can believe how dirty this restaurant is. The floor was covered in dirt and the HVAC registers are covered in grime. We had to ask to have our table cleaned. It was covered in food crumbs.

Review №21

2023-05-04 17:01:58

I love the consistency of their food and service regardless of which location you hit . They never disappoint. Today they had a new soup, Mexican corn chowder. I will return just for that!

Review №22

2023-04-16 20:59:16

I would never recommend going to this one. if they make a mistake in the order they dont listen to you and never correct the order. I ordered two Napa almond chicken salad sandwiches. When came home, there was no chicken salad inside but simply the bread and i lettuce leaf and sliced tomatoes. When i finally got connected with the so called manager, she would not listen and argued for 10 minutes trying to tell me that they couldnt do anything and asked me to drive back to them so that they can add a scoop of chicken salad because the PhD holders cannot make any mistake. Not to mention the fact that they are overpriced.PLEASE NOTE: THEY MAKE A FOOL OF THE PUBLIC BY WRITING ON THE RECEIPT THAT IF THE ORDER IS NOT CORRECT THEY WILL FIX IT RIGHT AWAY. IT DOES NOT HAPPEN. TOTAL FRAUDS.

Review №23

2023-03-18 23:38:38

Turkey sandwich and bowl chili, was delicious 😋 and friendly service.

Review №24

2023-04-25 02:06:19

We ordered two salads today and they were garbage. Lettuce was wilted brown and hardly in chicken in them. It was a waste of money. Never again will I waste $30 on lettuce.

Review №25

2022-08-21 16:00:06

Awful looking bagels, they didnt include the cream cheese in the bag, paid almost $18 for these sorry looking bagels. Will never visit or order from this location again.

Review №26

2019-04-20 06:58:05

I liked it here, food was good but I feel like it was a little too pricey. Theres similar but cheaper places around. Still a nice place to try out.

Review №27

2022-10-14 19:19:40

Typically when I come here the waits are a little above average. Even with mobile orders. Quality of the food is always great though. Just definitely don’t want to be in a rush coming here. Hopefully management is working that.

Review №28

2023-03-07 03:05:06

I purchased a meal for a homeless man and explained to the staff what I did and to give him the food because I was going home with my order. I missed some items and came back to get them and the meal that I had purchased for the homeless man was still sitting there!!! I took the man the meal and left.

Review №29

2023-09-30 03:42:32

Today the food was good. No mistakes. Wait time was short. Everything was just right.

Review №30

2021-08-28 14:56:43

What’s happening with Walnut, CA Panera’s? Burned meal, dirty tables, and had to wait as cashier also busy making breakfast. Get your act together!

Review №31

2023-07-09 12:15:17

Very cozy place to hang out in the morning! Nice smiling staff as well.

Review №32

2022-11-07 23:30:46

I normally don’t do this; but this location needs to understand that you cannot fill all your coffee creamer options with whole milk and expect people not to notice. Either you have the right ingredients or you don’t. Hopefully someone on staff sees this and does something. I’ll gladly change my review once they do.

Review №33

2022-11-08 19:08:34

I should have read the reviews before i came. I love Panera, but wow this place needs help. Its really dirty and not clean whatsoever. I ordered the Chicken Caesar Salad. My goto at any Panera, The crutons were mixed between really soggy, or old and stale. The salad had little to no flavor. Wouldnt come back to this one!!!

Review №34

2022-04-03 20:21:13

Got an in store pick up order of coffee but forget I got my baby in the car and can. Not work in left him in the car and call store three time no one answer(Sunday lunch time I totally understand ) finally got helped by a lady when she is delivered one order for other customer. Did got her name but she is a little bit of chubby and wear a glasses . She is really nice and helped me out . Really want to say thank you so much . I being coming to this location for years and I really love it . You know McDonald’s just 2 yard away and they have drive through but I always like Panera bread . Thank you .

Review №35

2022-05-30 16:51:34

Always amazing food and beverages. Customer service is great. Awesome menu choices. You cant make a wrong decision on food items. Didnt care for the music but I was there to eat and not be entertained.

Review №36

2023-04-06 19:30:05

The staff was extremely rude they stated it would be a 45 minute wait even before we ordered. Management needs to get the issues corrected.

Review №37

2021-09-14 06:56:31

When I first entered in Panera Bread in Walnut, My friends and I were looking for a clean table to have our lunch. Even though there weren’t that many people most tables were dirty with crumbs on it. We had to clean it with our napkins after we ordered our food. Again, there were only few people but our order took about 25 min. I went to pick it up, they got the order wrong, and one of my friends didn’t get her order. I talked with the manager she said she will get her order and bring it herself to our table. We waited and waited about 20 min. Our friend didn’t have her food, we ended up sharing our food with her and got out of the place. Manager not on site. I wanted to make a big stink about it but didn’t want to ruin my friends day. We were feeling disappointed already.Manager of Walnut, learn to do your job! You’re not keeping the place clean and customers happy!!!I will not go back there again.

Review №38

2022-11-08 02:31:43

This place is ridiculous. Ordered the food on 5:48pm. App shows ready on 6:05pm. Now it is 6:31pm and I’m still waiting. What is the point of being fast food!!!

Review №39

2023-03-11 21:50:13

The food is always good but the order is always wrong. Not once have we had a correct order. Super frustrating

Review №40

2022-09-23 13:06:47

The wifi is super slow. We really need a better wifi ap machine cause I dont believe theres still a service provider will only give you 5 mbps. What a waste. Could be the best place hanging out.

Review №41

2022-03-20 21:06:10

Havent been to Panera in a long time and was reminded why. The cashier was helpful and relatively friendly, but meal another story. Buzzer buzzed to pick up food, had to make two trips (no tray). While sandwich was good, apples looked like found in parking lot (very bruised) and pickle soggy and wilted (who eats the pickle???) Wont be doing this again.

Review №42

2022-10-28 22:52:32

My mom got a subscription to Panera Bread for free refills and a discount on drinks. Mom goes here every Tuesday and Thursday. You can use the subscription at any Panera Bread. This particular Panera Bread is dirty and needs to be cleaned continuously.

Review №43

2019-02-09 18:37:56

Went in for a free soup, and low and behold! It was clean in there this time! Clean less crowded and an overall cery pleasant experience. The soup was their new ten veggie one, it was pretty good except for the lemons [arent they fruits?]They could have left them out they had a negative impact on the flavor.

Review №44

2021-01-15 21:41:52

Poor customer service. Do not order smoothies here unless you want watered down expensive yogurt with a straw. I took it back to inquire about it and the employee unapologetically told me Thats how theyve been coming out lately, we dont know why., No offer to remake it with more ice, more fruit, or even a refund, just a too bad. Why go here when they are surrounded by other restaurants in the area with better service? I like Panera but this location is below industry standards.

Review №45

2021-09-04 19:48:14

Extremely rude manager at this Panera.Have not been to a Panera in years but went to get a pack of bagels due to coworkers request before a meeting. What a extremely horrible way to start the day. Absolutely terrible customer service.If the manager has terrible customer service how can they lead the other staff??Next time will definitely go to support the small bagel shops around the area instead. Can see why this place is going downhill. Never coming back.Dont come here unless you want a rude and horrible start to your day

Review №46

2022-05-12 01:54:36

Great wify deliciuos bread bowls; Mc _chesse_ my fav. Mediterranean warm bowls very good!!

Review №47

2022-09-24 22:59:36

Sip club. They ran out of green iced tea but good ac. Good wifi. People r nice.One of my spots to study. Lots of room inside.

Review №48

2022-02-20 20:46:21

Have been using their rapid pick-up lately and I must say overall at this location they take good care of you. Orders are prompt, fresh, clearly marked and easy to access. Havent had any mistakes yet and the one time I did have to wait for them to prepare something they noticed me almost immediately upon walking in and let me know and also offered me a free drink for the wait.

Review №49

2022-10-16 03:12:55

Went to order takeaway lunch . It took 5 minutes and I was on my way back with a freshly packed lunch. Toasted bagel smells great. Awesome tasty lunch.

Review №50

2021-09-25 20:48:51

Have always enjoyed their breakfast quiches, soups & salads. Stopped by late morning for breakfast. All the quiches were gone so we had breakfast sandwiches which were just awful. The bread was dry & hard, eggs tepid like they had been sitting out for awhile. We wont be going back anytime soon.

Review №51

2019-02-18 20:12:50

This locations dining area is very big and I love how they have a bar type area with electrical outlets. I got a pumpkin muffin and a cinnamon roll. The muffin was fresh and soft and tasted good, I did wish they heated both items before I got them. The cinnamon roll tasted like lemon which I dont like that much so it was a little off putting to me. I like the self ordering kiosks, you can order from your table and they will bring to you plus the order ahead and grab and go area.

Review №52

2016-04-26 21:59:11

This is the third time Ive been here and have gotten bad service.1. They had no soups available when I ordered.2. They didnt have the side order that I placed, and gave me two slices of white bread instead to compensate for the lack of. They held my food from the rapid order shelf even when I got there and didnt tell me they didnt have my side order that I placed. So I didnt know they withheld it, so I waited for the food to come out.3. They didnt have my order ready by the time I was there 20 minutes AFTER I ordered.4. The pasta was absolute garbage. Like a lean cuisine that went bad. Never get their pasta.5. No employee helped when I stood at the counter for my food. At least 5 workers passed by me without a word and it wasnt a busy time.6. Not worth the $10 I spent on one small meal.

Review №53

2022-11-29 16:27:23

I usually take out breakfast, but it has comfy seating and private hang areas and group tables and a covered patio.

Review №54

2022-09-07 14:54:36

Great place to eat, study and beat the heat. Delicious healthy food order from your table on the app whenever your ready makes it super convenient too,

Review №55

2023-09-12 17:20:36

I use app for ordering previously and pickup at my chosen time. Very convenient.

Review №56

2023-02-01 15:32:40

I think they could improve on the quantity of the soup was delicious but disappointed with the actual amount of a bowl of soup the price $7.99 bowl 🥣 😑

Review №57

2018-02-18 05:27:26

My go to place for a good fresh meal there bagels are great but I always get the tomato soup bowl. Prices are fair but service is always friendly and helpful. Manager was very nice and even helped me with a wrong order and included some free food on the house. Thank you Panera Bread Walnut!

Review №58

2023-05-15 15:04:28

Order takes too long to receive. Waited 20mins for an order. Unbelievable.

Review №59

2018-01-29 05:30:30

I have to say Im utterly umderwhelmed. The outside looks cozy but the inside was cooler than expected. Interior is nicely furnished but I expected a wide array of coffees to be met with a sad counter holding premade coffee. The coffee cake was acceptable but not nearly memorable. Wouldnt really come here for a date either.Overall impression... Their menu has so much and delivers so little. Id say lose the salads and soups etc. and focus on the bread and coffee THEN maybe Ill consider coming back. But until then, dont count on it Panera. ✌️✌️

Review №60

2021-04-13 05:03:28

Clean, delicious, friendly with healthy options. I always take some home to make delicious melted cheese grilled sandwiches and other goodies. The company is hard working an community oriented.

Review №61

2017-11-25 05:27:28

Went for a little group gathering after some flight testing. When I went there, I tried to bypass the line by using the kiosk, but after putting in an order, didnt see any pagers available. Had to go to the end of the line. However, Panera Breads food is always good. Loved the little fireplace where we were sitting, too.

Review №62

2020-08-28 06:14:52

This location is a considerable public health risk, especially in light of the ongoing COVID-19 pandemic. We ordered coffees to-go using the self-service kiosk and expected to pickup our order at the rapid order shelf as is the protocol for other to-go orders. To our concern, an associate handed us our cups with his entire palm on top of the lid, occluding the sip opening with an un-gloved hand. Additionally, when asked for creamer and sugar, he used a similar fashion to offer them to us; rather than practicing contactless hand off, we were prompted to take the condiments from his palm, thus inevitably coming into direct contact. An all around disappointing, and more critically, contaminating experience.

Review №63

2020-02-26 00:00:33

Good, clean and healthy foods like soups, salads and sandwiches. Not so healthy are the sweets, but they are good. I love the fruit-flavored drinks a lot because they do not have a ton of sugar!

Review №64

2016-12-21 18:20:35

Went there a while back & ordered an egg sandwich & received no egg and it took them more than an hour to remake a stupid sandwich with a piece of egg in it. Went there again yesterday & received my food & waited more than 30mins & still didnt receive the drink I ordered. If it wasnt for me getting up & interrupting these girls & their gossiping, I would never have gotten it.

Review №65

2021-11-16 21:49:13

This location is DIRTY and for some reason runs out of stuff. On 11-16-21 I was told sorry but were out of napkins. How do you run out of napkins in a restaurant. I like Panera but this location needs to step it up, probably one of the WORST Paneras Ive ever been to.

Review №66

2018-04-02 05:11:42

This Panera will always have a special place in my heart because I have spent countless hours studying here back in the day! I love their Mac ‘n Cheese even though it’s nothing special - it’s just Mac ‘n Cheese. There is just something about this Panera that makes me feel very much at home. I love their scones, cookies, sandwiches, soups... everything! Very friendly service. It is very difficult to find a table with an outlet though because of all the people from nearby schools who come to study/work!

Review №67

2021-09-01 21:45:55

Cashier a little snippet BUT the food was fantastic! 1 full sandwich was enough to feed 3 people! Cranberry raisin cookies 😋. A teensy bit pricey but will go again 4 the food!

Review №68

2023-05-27 03:57:04

Always a good time at Panera Bread with my besties and the kids!

Review №69

2020-02-28 06:36:26

I really dont understand the hype. Met here for lunch, was the first time eating here. I ordered a grilled cheese sandwich because it sounded like exactly what I wanted.How the hell do you screw up grilled cheese?It wasnt crisp. It wasnt hot. You literally microwaved bread with cheese between it.Inexcusably bad.

Review №70

2018-03-24 16:17:13

I love Panera! Their customer service is the best and their food is always fresh. Their coffee and teas are the best. If you drink regular coffee, youll love their selection. They arent bitter tasting like starschmucks.

Review №71

2021-09-14 04:31:56

The wait time during lunch time today was horrible and the Asian chicken salad is way overpriced for the size, ingredients, and taste. Not a happy customer...

Review №72

2019-03-10 04:25:35

Pastries, bagels, and the most incredible breakfast souffles here! This Panera has plenty of parking, which is a bonus for the area. Quick, easy and healthy place for breakfast, lunch or supper. They offer free WiFi, but it tends to be slow or unreliable at times.

Review №73

2019-06-28 07:26:22

For the price we paid for lunch we should have gotten larger portions or super tasty food. Both of which was in short supply during this visit. Drinks were watered down, tomato soup was about the size of a salsa dip. The salad was ok, Cuban sandwich was neither Cuban nor filling. Egads! Woe is me.

Review №74

2021-12-06 00:21:29

It is not the staffs fault, I think they are just very understaffed but I would really not recommend it here as it is at the moment. I have not had an order made correctly the past 3 times Ive gone.

Review №75

2019-03-20 08:03:05

Standard Panera. I order out here a lot because I dont like the dining areas in any Panera. What matters is that the orders are always on time, and the food is prepared well. Staff is pleasant.

Review №76

2019-11-30 20:28:58

Great place close to Mt Sac!

Review №77

2019-06-03 22:47:37

If I can negative points, I will. They didnt have scones, but they allowed me to place an online order. No one contacted me that they didnt have the scones. I found out when I picked up the scones. Then they offered to give may a cookie. A COOKIE??? REALLY??? I had to run around to find the scones for the party I was supposed to attend. Thank you Panera bread. Thank you for your awful service.

Review №78

2017-04-13 22:59:22

Good healthy food. My usual lunch is the 1 and 1 combo with chicken noodle soup and steak & arugula sandwich. It definitely helps that I drive an electric vehicle and I can charge my car for free at the nearby EV charging station at the police station.

Review №79

2017-06-07 22:34:09

Panera bread is a little over priced and not very open to changes or special orders. I wanted a smoothie and they had various combinations but not the one i wanted, so i asked if i could have strawberry / blueberry. and they said NO .. no substitutions. YOu can get a smoothie Anywhere they serve them made to your specifications anywhere else. Just makes me think that the smoothie ingredients are prepackaged processed junk.. which takes the goodness out of a smoothie.So if you are thinking that they are a healthy choice with their facade of fresh baked bread.. those loaves are probably from pre packaged mixes with lots of preservatives also..Not impressed

Review №80

2018-07-14 21:19:18

My son & i frequent panera on saturdays & i generally rank most w 5 stars but this paricular location got very disappointing today. Was looking for the tradional grilled cheese sandwich but chanced upon the Four cheese grilled sandwich coz i saw it in the menu so thought wed try it. Got it & it sucked!!! Was expecting a sandwich smothered in a variety of cheese but there was barely any. Looked like cheese was just squeezed out of a ketchup bottle & a teaspoon worth of cheese was spread on it! Goy me completely thrown off coz the sandwich after all is called the 4 cheese grilled sandwich! We also ordered a plain bagel halved & toasted but it came as cold as friggin 2-day old bread! So had to nuke the piece! Then the server did not even include butter or ask if we needed some. Who fu&@ eats toasted bagel plain w no spread?!! I urge anyone who orders take-out fr this joint to check what u got b4 u leave. Chefs/cooks that prepare food here reveals laziness & degraded quality. Like i said, most paneras prepare their food w attention to quality. We used to like this particular one but were beginning to see a decline in thid one. If youre a mgr chargrd w running this place, get another cook or whip yhat dude/dudette to shape! Shouldve taken a pic of the sandwich as proof! Anuway there u have it!

Review №81

2016-07-07 17:54:08

Panera Bread is rapidly declining as the number go-to place for a quick, healthy bite. Over the past few years Ive been watching this companys customer service and quality control diminish severely. Yesterday was the tipping point for me. I placed an online order and when I went to pick it up (mind you I was about 10 mins late) it was nowhere near ready. Actually, there were about 15 people waiting for their food as well. I have NEVER seen Panera that far behind on orders before. I stood there waiting for 15 more mins before I called customer service to cancel my order. Waiting over 30 mins for food is unacceptable. (I never received an email regarding my canceled order either, so hopefully it goes through without problems.)This isnt the only bad instance I had with Panera recently. About a month ago when I got home with my food I noticed that they royally butchered my sandwich. I had ordered a Turkey BLT. Tell me why I received SLICED turkey, mustard instead of mayo, the wrong bread, they forgot to add the cheese I ordered, AND to top it off they didnt include a pickle. Holy Quality Control Batman! I couldnt believe it. And since that time this Panera location has forgotten my pickle two other times. I just wish Panera Bread can be what it used to - a place that set the bar high for other fast-casual restaurants. Now, I kind of get disgusted when I think of this company. Theyve been chopping items from their menu and changing a lot of things, and not for the better! I mean, they cant even keep their restaurants consistent, and what I mean by that is that some locations dont even have the updated recipes and some have different salads than others. Its the little things like this that speaks volumes for a brand. Sadly, I will be weaning myself off of Panera and will go to Chick-fil-A instead.

Review №82

2018-05-26 17:59:16

Used self order pad, very efficient. Ordered the cinnamon roll, was hard had to microwave it to make it soft. Flavor was good. Will make a different choice next time.

Review №83

2020-08-29 20:11:25

Horrible service. Ordered my food through the kiosk and the woman at the counter told me to wait by the restrooms where they will call my name. Waited about 25 minutes before i said something only to find out my order has been sitting in the TO-GO shelf for a while. Cold food, horrible service. Will never visit this location ever again.

Review №84

2021-12-23 23:31:12

Fast and friendly service. The place wasnt too full which was perfect to eat and unwind after work. Their sammiches are quite tasty!

Review №85

2023-04-28 03:43:08

The service here is terrible! An employee threw my food at me.

Review №86

2020-01-26 19:08:41

They really need to work on their employees. One girl at the front is SO SLOW, that it made it miss breakfast. I finally made it to the counter at 11:01 (after she took forever taking orders for the people in front of me) and she told me “one sec” then flipped all the menus as they stopped serving breakfast. I told her I was in line for breakfast and have been waiting. She said “sorry” so I told her never mind and left.

Review №87

2017-05-07 19:06:55

Visited Panera five minutes before closing and, unlike many other establishments, they took my order, didnt try to rush and were super nice the entire time. Very pleasant experience and the food is super delicious!

Review №88

2021-05-25 19:31:10

Not into huge chain restaurants but this one was good. Had the turkey bacon bravo and it was surprisingly good.Lines took a bit but it was worth it.

Review №89

2019-07-15 17:36:13

Tasty breakfast and good coffee. Had the chipotle chicken and avocado wrap. Tasty and more filling than I expected. The dark roast coffee was surprisingly good.

Review №90

2022-09-10 22:26:08

🤔 the order was messed up when I picked it up BUT they corrected it. However, the bathroom just stunk like wet rags.

Review №91

2022-02-06 03:20:34

Salads are very good. Low carb options if you are watching what you are eating. Loved loved citrus Asian chicken salad

Review №92

2022-03-26 11:20:13

Love Panera went here for a lunch with co-works. Food was perfect, delicious and done quick. Place was clean 👌

Review №93

2017-08-01 18:28:29

Same as other Panera Bread is good for healthy foods. This place is really big with lot of sits. You can order by fast check out tablets and bypass the crowds.

Review №94

2021-09-29 05:55:49

Never called us when our order was ready, my steak sandwich was cold by the time I went by the counter, on ny way to the bathroom

Review №95

2013-09-29 08:50:26

Delicious sandwiches, soups, salads, and pastries. Its always busy so try to carpool. Good place to meet friends and talk. Nice staff.

Review №96

2020-08-23 17:55:53

Ordered some food to go and when we went to pick up, apparently someone else walked off with our order and they didn’t have enough left to replace. We got a refund but I’m just curious as to who is watching to make sure people aren’t taking random orders 🙃

Review №97

2022-12-08 17:19:27

To long to get my food ready not brag about it not that great not worth waiting on the lines

Review №98

2023-01-03 22:55:26

Love there coffee always Fresh very clean and friendly

Review №99

2022-03-24 22:59:48

I’ve only ordered from here off uber eats, but every time i order they get my order wrong. BOOOOO

Review №100

2023-01-15 05:15:53

Nice place to invite your friends and have nice breakfast, Lunch and dinner.

Review №101

2019-03-03 17:42:15

Normally good food experiences. However if you deviate from the menu in any way, check your order before you leave.

Review №102

2015-11-13 11:31:32

Great food, easy fast ordering. Atmosphere is one of intellectuals gathering to socialize over a casual bite to eat.

Review №103

2022-01-20 16:49:14

Not kept clean at all times. No one at the front for a long time. Im glad i was there just for coffee and it wasnt hot.

Review №104

2018-05-09 23:21:06

Good food but when its called in to place order they will not take it if you dont pay in advance.🙄

Review №105

2019-08-31 00:26:44

I came here for lunch because the convenience of the restaurant the location is good and look nice and the food surprises the salad and the soup are delicious.... 99 % Thumbs up !

Review №106

2016-11-19 15:35:15

Generic atmosphere. Generic food, generic taste. Could have been a Starbucks or jersey Mikes. The food lender the taste to replace the latter and the former was conjured by the ambivalent decore.

Review №107

2019-11-07 19:29:36

Very helpful when I didn’t like what I ordered. Replaced it with a delicious sandwich 😀 The atmosphere at this Panera is so nice.

Review №108

2018-07-29 17:27:06

Great place!!Live all the menuSalads sandwich and the soups are delicious, very friendly place, to come alone and read a book or to come with family and friends, since first time I came live it and keep coming

Review №109

2022-04-18 16:41:03

Seasame bagel very deliciousdark coffee little strong so can mixed with some light roast coffee and taste good.

Review №110

2022-05-15 18:02:30

Worst panera ever. Took over 30 min for a half sandwich and soup on a takeout order.

Review №111

2019-09-07 18:32:58

They lied about wait times they said 15 mins but it’s been 1 hour and i still haven’t got my food... great job panera kept it up...

Review №112

2017-07-03 10:10:47

Im a huge bread aficionado .From the get-go, I was very surprised at how affordable priced all the bread is.Sweet and savory, sometimes the best things in life are the simplest!!Overall, I would 100% come again.

Review №113

2016-10-21 15:09:19

Their bread and pastries were good but not fresh. I couldnt find a clean table and the quality of the food was not better than anything that comes in a box

Review №114

2016-06-25 18:00:55

Not studying or working friendly, too loud. Also reckless with preparing food (found grilled hair on panini and a sticker in the mac n cheese) I didnt want to be that one guy pointing out the flaws, but oh well.

Review №115

2019-11-06 21:19:14

Very good but a bit pricey. Loved eating outdoors today with my granddaughter. Great girls day!

Review №116

2018-04-23 06:37:20

Great place to meet up with a friend to do homework/study or even by yourself. Even though it is a little pricey in opinion, its still quality food.

Review №117

2019-08-19 21:22:09

Way too expensive! Almost $13 for a sandwich with no drinks. Sandwich is made well but its a sandwich that anyone can make. They dont have a secret recipe of some sort to make it better.

Review №118

2017-02-11 02:56:49

Been to many Paneras, but this one has been the best! Staff is friendly and food is the correct temperature. Pastries are always fresh!

Review №119

2018-01-05 07:49:00

Give this Panera Bread a miss. Almost every wall outlet has been covered over with a delete plate. This eatery has been overrun by students as well.

Review №120

2017-02-03 19:14:28

Food is always good here. pretty good service. love how i can place my order on the little ipad kiosks.

Review №121

2021-12-16 02:51:16

Delicious food 😋 and friendly cashier very helpful. It makes you come back again.

Review №122

2017-03-14 04:51:34

Good but way to pricey...Its just fast food. Healthier yes..But cmon now!! Me alone...$17.04. Say what!!!

Review №123

2022-01-14 02:39:20

Ridiculous that you can’t call and speak to a person. I won’t go there in the evening if I can’t find out if they have what I want. They run out of stuff frequently the evening.

Review №124

2016-06-19 12:24:56

Its a bit pricy (like average Starbucks pricy) but the food is great and fresh every time. I love going here

Review №125

2016-12-18 18:48:57

I love doing mobile orders, easily customizing it and then doing rapid pickup. Everything always tastes so fresh and healthy.

Review №126

2017-05-18 14:43:26

I feel like a better person for eating here instead of a greasy fast food place. Food is always good and so fresh

Review №127

2020-10-07 21:53:36

Always great food but a bit pricey. It was pleasant on the outdoor patio!

Review №128

2019-03-27 08:46:17

The staff was amazing. Food was excellent. Like it much better than west covinas location

Review №129

2019-02-02 05:10:42

Love the Mac and cheese. Soups and the service is awesome. Bible talk on Friday nights at 8.

Review №130

2018-12-12 04:36:51

Prices are okay they just need to clean up the place

Review №131

2019-11-26 08:20:14

Many times they prepared my food incorrectly. Missed chicken in my Chicken salad. poor quality control

Review №132

2017-02-24 21:21:50

I loved the chicken salad and turkey avocado BLT. They also have the best chai tea Ive ever had.

Review №133

2020-01-23 03:55:54

The food is good but a little overpriced. A cup of soup is 7 dollars! Lol

Review №134

2022-09-17 04:55:26

Dining tables dirty. Bathroom horrendous. Homeless person stinks.

Review №135

2020-12-05 01:14:12

I like this Panera bread, great service from a gal named Wendy, great customer service. I enjoy going to this location.

Review №136

2022-11-02 02:18:40

Great food, great staff, love the app.

Review №137

2022-01-17 23:10:32

Good food always warm. The curbside takes a while tho

Review №138

2019-04-07 20:54:55

The Turkey sandwich was wonderful. Fresh Turkey, not the deli stuff you get at the market.

Review №139

2019-06-04 19:32:44

I love this place great service and tasty food always had a pleasant time going here

Review №140

2021-08-23 05:45:53

Good food good service love the workers here they work hard

Review №141

2018-10-13 04:41:36

Just walked into Panera @ 9:40pm and they told me theyre closed. Funny the store online says they close at 10pm. Poor management I guess or lazy employees or BOTH.

Review №142

2021-07-16 02:37:35

I order the cheddar broccoli Mac and cheese and it was watery more like soup.

Review №143

2019-09-03 07:13:08

The food was delicious..Great ambiance to sit and conversate with family over breakfast..😋😋

Review №144

2021-09-17 01:19:05

The food we ordered today made me so sick. Borderline food poisoning… :(

Review №145

2018-12-18 20:48:59

Manager has not had fireplace fixed for over 2 months. Get her done. Been 3 months now.

Review №146

2021-09-07 23:29:42

Quick service. They clean their utensils more too much water spots.

Review №147

2021-02-19 01:39:11

Servers had no control of the oders...got the wrong bag after they gave my oder to someone else

Review №148

2018-09-23 17:40:18

Consistently a good place for a fast healthy bite to eat. For a chain restaurant not a bad choice.

Review №149

2023-08-06 03:08:39

Love combo options

Review №150

2019-01-08 06:20:32

Omg the Potato soup is soooo good

Review №151

2019-09-10 16:47:20

9:45am doesnt have avacados for the Chipotle wrap, doesnt offer ANY Discount on the wrap.

Review №152

2019-05-19 18:41:28

Fast service, good comfort food and reasonable prices. Plus free wifi to boot.

Review №153

2017-04-10 20:15:42

The food is delicious, service is nice, and its a great spot to work on homework.

Review №154

2020-06-20 00:48:59

They went out of their way to make a vegan meal for me when they mentioned that they dont serve the vegetarian veggie soup anymore.

Review №155

2019-04-20 19:37:08

Man, after driving by it for years i stopped and wow. I enjoyed not having to talk to anyone and ordering food.

Review №156

2017-03-06 00:21:00

Good place to go but dont take stuff off the menu when they run out

Review №157

2021-05-29 01:53:37

Very good coffee, half sandwich & soup was delicious.

Review №158

2018-12-22 01:31:58

This Panera is clean with fast and friendly associates. My orders are always correct and on time!

Review №159

2022-01-17 20:13:31

Great foodsBut not great casher service

Review №160

2018-02-08 01:00:11

One of few places in which you can order almost anything and it will definitely taste good

Review №161

2020-09-17 16:59:28

Worst service ever !!!! Worst service ever !!!! Worst service ever !!!! They never get my order correct on my mobile order! Had to go back inside twice in order for them to get it right !

Review №162

2022-11-01 04:07:57

Place was a little busy. Some of the customers are not practicing social distancing.

Review №163

2023-07-24 00:40:00

Music is too loud

Review №164

2017-09-15 18:18:18

Great sandwiches and fast service. The app is a great way to order ahead

Review №165

2022-09-30 14:27:03

Nice place for relax plus free WiFi and enjoy the meals

Review №166

2019-06-15 19:53:57

Great Food, friendly staff and clean restaurant and restroom

Review №167

2018-05-15 02:20:03

Speedy service, friendly staff and excellent food. One of my favorites!

Review №168

2018-12-05 08:12:11

The soup is always outstanding, cheddar broccoli is my favorite!

Review №169

2016-06-17 15:32:40

They are always very friendly here, the location is clean and the food is good

Review №170

2018-06-06 20:02:43

Large facility. Variety menu. But after two visits, all food was served cold except the coffee. I shouldve gone to Winchells instead.

Review №171

2020-01-13 01:37:06

Love the Avocado & Turkey BLT on French Beget toasted. Mmm mmm good.

Review №172

2021-08-03 16:44:01

Panera has always been good to me no matter the location.

Review №173

2021-04-20 19:51:52

First visit for me its a good place to spend afternoon with a book

Review №174

2017-06-03 21:25:37

Their foods ok but they have a great Scout program there.

Review №175

2018-12-30 02:53:28

Good service, nice people, very fresh tasting food

Review №176

2019-04-27 23:00:34

Giving only 3 stars because they didnt have coffee brewed and ready and when asked they still didnt do it. Finished food and still nothing.

Review №177

2020-12-13 20:54:30

Ordering ahead is great. Great coffee subscription program

Review №178

2018-05-22 23:57:03

Great food. Excellent selection of breads. Excessively OVER PRICED. 🤑

Review №179

2021-05-05 20:36:13

I didnt partake but my bros enjoyed it saying it was delicious.

Review №180

2020-12-05 21:49:44

They always forget stuff on to go orders. Make sure you check bags before leaving.

Review №181

2017-01-22 18:48:46

Fast and efficient crew, I come here often and have never had a bad experience.

Review №182

2022-06-07 18:45:04

Hard-working employees and great food.

Review №183

2018-12-13 07:34:40

Always friendly and they have great food options

Review №184

2023-03-28 18:39:06

My favorite soup spot !

Review №185

2023-11-12 23:30:04

Website is unusable

Review №186

2021-07-08 01:38:28

Good food, very comfortable environment.

Review №187

2022-09-12 13:12:58

Love their fresh baked breads

Review №188

2021-07-10 19:32:47

Always come here on my days off always be good !

Review №189

2017-12-25 17:20:41

Great customer service and environment. Food is good

Review №190

2018-12-23 21:01:03

The cinnamon crunch bagels are the best things here i love them

Review №191

2019-06-19 02:59:21

Always goes there when i want fresh food.

Review №192

2018-09-08 14:29:08

Food fresh. service exelent.friendly environment awesome

Review №193

2016-11-09 01:56:04

They often run out of certain breads by dinner hours

Review №194

2022-07-08 22:48:51

Closed at 3pm on a Friday. Very disappointing.

Review №195

2019-04-16 19:40:48

To go order was wrong....3 toasted bagels....forgot to put cream cheese on them

Review №196

2022-03-22 13:47:23

Their breakfast bagels are top notch.

Review №197

2020-02-25 05:20:19

Good service, kinda pricey for my budget.

Review №198

2023-03-05 03:36:29

As always good times.

Review №199

2023-03-20 00:30:55

Good fresh food 🥝🥑