Panera Bread in Santee

The place was generally clean. Tables were not bused after customers left their trays & trash. Someone did start cleaning and just randomly left the broom and dustpan in the dining room at a table. He came back 10+ minutes later to resume cleaning the crumbs from under the tables. I had an ant crawl on me while sitting in one of their comfy chairs. I saw a fly buzzing around in the bakery case. I got a plain toasted bagel with cream cheese. Horrible bagel. The cream cheese was good. I got an iced coffee with my sip club membership. That was good. It was freshly brewed. The cashier was polite.

2 spoons of rice for a $15 bowl, rice undercooked and can barely find quinoa in the bowl. Disaster is an understatement. Have some ethics on charging $15 for this stuff and the response from the lady at the store was now you know what not to order next time, greatHaving a great looking app doesnt mean you can serve poor and little food

Love this place Good selection of healthy food. Soup and sandwich. Hot or cold beverage. Plenty of parking and seating inside or outside on a beautiful CA day!! Fun place to meet someone special or just to be alone and eat. Delicious food. It is my go to place right after church. Love that is clean bright and quite.

Panera added nuts to my wifes salad, which we found when we got home after spending $50 on two pick-2 and 2 drinks. I do like the food, but this is the last straw. I have had more screwed up orders than I can count and I just give up. Too much money and too many screw ups. Go to Board and Brew across town for better food anyway.

Portions are inconsistent. $13 sandwich has almost nothing inside it! Salad was ok today, but the last time it was meager serving for $15. Would NEVER buy the kids meals for $7- totally not worth it.

A kids meal and one adult meal with drinks cost $38 for lunch. I think that kinda high for what you get. The drink selections are good and lots of people like to hang out. But the portion size are kinda small. I guess I just not a big fan.

I used to enjoy Paera Bread but their food portions have shrunk or something. Look at the amount of steak/cheese on this $15 steak sandwich. Its embarrassing. Poor value.Review update: Spoke with manager that was nice and offered to make it right. Although they put in the correct portions in accordance with their training. Manager did offer refund or to remake with more meat 🍖 for me. That made me change rating from 1 or 2 stars up to 4 stars.

The food is always decent. Not sure why they struggle so much with customer service. Very rarely do any of the employees say thank you. They don’t read you your order to make sure they have the right order. It’s “What do you want? Your total is this. Bye.” And to top it off, you’re going to wait til after I hand you cash until you tell me you’re out of change? Customer service is basically non existent. Food is ok, but don’t expect anyone to care.

I grew up going to Panera a bunch for breakfast and looovvveee their souffles. I ordered on the app at ~8:30 ahead of arriving because I know the souffles tend to sell out and they dont make more even though breakfast is available until 10:30am. At the time of ordering there was 1 spinach bacon and 2 four cheese available, got one of each only to get to checkout and it says the spinach bacon sold out so I switched it to 2 four cheese souffles and quickly placed the order to presumably reserve them. When we arrived, my bag wasnt on the rapid pickup shelf and it wasnt on the monitor as being prepared or at all. I asked an employee and they had to ask the back about it only to come out and say that they have it ready but there is only one souffle available. Youd think they would set them aside as soon as they get an online order since I already paid. I appreciated that they offered to give us a sandwich instead. But when we went to eat the food we found that both the souffle and sandwich were ridiculously small!! They have definitely made the souffles smaller. $7 for about 4 bites!!! If you want to pay $$$$ for a couple bites of food then by all means, go to Panera.

For the price you pay, the quality and quantity is very poor. I can get a better sandwich at other restaurants. Also, the broccoli cheddar soup was watery and tasteless. We spent over $30.00 for a lunch for two and did not feel satisfied. Wondering how this restaurant manages to stay in business.