Presentation on Map Reviews Nearby

Panera Bread in San Diego

4 (199) 5620 Balboa Ave, San Diego, CA 92117, United States

Location on the map

San Diego, San Diego County, California, US

Phone: +1 858-810-0370
Site: https://panerabread.com/en-u...

Opening hours

Monday:6 AM–9 PM
Tuesday:6 AM–9 PM
Wednesday:6 AM–9 PM
Thursday:6 AM–9 PM
Friday:6 AM–10 PM
Saturday:6 AM–10 PM
Sunday:7 AM–8 PM

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Total reviews rating 4

199 Reviews for Panera Bread 2024:

Review №1

2023-11-07 22:16:14

Drinks suck service sucks. The place is dirty there are crumbs and plates and food all over the counters where you order food I dont know how it got that bad. The bathrooms are nasty why is the urinal like touching the ground the drink counter is nasty with sticky stuff and straws and lids everywhere i wouldnt mind the cup lids and straws but why is the counter like glue...

Review №2

2023-11-07 20:39:48

Theyve been out of coffee for the last 3 days. Soda machine is always broken. The charged lemonades are behind the counter.

Review №3

2023-04-17 16:37:48

I popped by this panera as I was driving somewhere else and this is my new favorite Panera. Charles, the cashier, was very friendly, personable and attentive and all the rest of the staff was very alert to all their customers needs, constantly clearing the tables and announcing my name when my food was ready even though I was also assigned a number. Top shelf.

Review №4

2023-08-14 01:51:20

Waited 30 mins for a bagel pointed to the one I wanted and we both agreed. Some other random bagel sitting there on counter my buzzer not going off me walking around for 15 more mins. I finally just decide to get a refund. She said “I think that’s your bagel”… like ok then why my buzzer doesn’t even go off?? Weird. I’m already getting a refund bc who wants a coke bagel that isn’t even the bagel I ordered, when I noticed some big flies flying around the bagel and pastry/cookie area. Gross. I asked her if I could have one of the fresh bagels in the back and she said they are for tomorrow (they make the bagels at night I guess for the next day, gross)… and they are just sitting out, who knows what kind of bugs will be crawling on them overnight. Will never come back to Panera. Took a picture of the fly.

Review №5

2023-09-13 20:42:07

Okay, this might be the worst review up to date.I was on my way to this location using maps to get me there. Then it stopped working. After many attempts, I decided to call the store to ask for help. The young man who answered the phone said his opening to answering the phone, and I asked for directions to his location. I shared my location at the time (going SB 163/54). so he could let me know what direction to go.He proceeded to tell me that he didnt know where I was at. He then asked a co-worker, who didnt know either. So I asked for crossroads, and he didnt know what I meant. So I asked for the name of a nearby street, he again asked a coworker, and again they didnt know either. But the co-worker mentioned to him to ask me if I knew where Vons or Target were (I could hear her next to him), he asked me and I responded that it had been so long since I had been in the area I wouldnt know, that I appreciated any help he could give me. By this time, he was getting frustrated and responded with; Maam I have no idea where you are. I responded with, I understand and was hoping a street name might help me when I stopped and asked someone for help. He was frustrated and told me he cant help me. I asked for the manager. He put me on hold. Meanwhile, I found a Target close by an In&Out place. I asked a young man coming out of the store (he was starting to gather carts) if he knew of a Panara place nearby. He said no. 7+ minutes went by, and the young man came back to the phone to tell me his manager couldnt help me and he wasnt coming to the phone. So I said, Okay, I just want to be sure I understand correctly. You couldnt help me. You asked your co-worker, and they couldnt help. You went to get your manager at my request, and he said he couldnt help and he wasnt coming to the phone?. Do I understand this correctly? He said yes. I responded with, Thats horrible customer service. Well, I cant help you he said. Well, that says a lot about management and the team, doesnt it? Im going to let corporate know how I was treated. And this kid said to me, Go ahead. Do what you have to do. AND HUNG UP!!!Make no mistake. I understand that my GPS going out was in no way their fault or their concern. This is about CUSTOMER SERVICE, and they DONT HAVE ANY!!!Eventually, I found the location and went inside to meet up with my friend.The only reason this place got 1-star is because there was a gentleman who came in very friendly and asked about available outlets for his laptop. He sat at the table next to me, introduced himself, shook my hand, and said my name is ______. Then, he went about his business.I do realize that not all locations are this way, but I will say that THIS LOCATION is one to AVOID!!! DONT BOTHER GOING HERE!!!There are plenty of other places you ould go and Im sure you have a good chance at much better customer service.Ill be happy to share a follow-up review with his one.

Review №6

2023-09-14 21:51:23

I work in the Panera Bread on my computer for two hours or so every day. Today I dropped my bank bag somehow outside.. thankfully the manager found it and put it in the safe and I discovered it missing 2 1/2 hours later came back, mentioned it to the front counter and they went and got it out of the safe and everything was there, cash, credit cards, everything was inside! I just wanted to say thank you and let everybody know what a wonderful place this is.

Review №7

2023-09-18 23:04:44

Very poor experience. We got to the Panera on Balboa avenue at around 6:35 on a Saturday evening. There were two groups of two ahead of us. One person taking orders. The two groups ahead of us had language barriers and many questions. There were two or three staff members talking in the back by the ovens. After waiting in line 12 to 15 min our order was taken. They did not mention to us they were extremely backed up and it would take a while to get our order. We did not receive our order until 8:00 p.m. . When we got it home it was the wrond type of soup. The sandwich was soggy like it had been made and sat a while. The baguette pizza was okay. During this entire hour none of the staff members apologize or told us how long it was going to be. There were quite a few unhappy customers in the restaurant. A bit of good customer service would have gone a long way. Possibly an update on the time, the offer of a drink while we waited, any number of things could have been done. I believe the problem is they pay more attention to phone in orders from the app then they do to the customers waiting in the restaurant. I for one will never be back They have lost a customer when it could have been mitigated and turned around. You dont have an hour to wait do not go to the Panera on Balboa

Review №8

2023-11-07 22:24:15

I just joined and paid for the drinks rewards, when I went in they didnt have any coffee I was going to ask the gal/person for something and she just put her finger up as to say wait. When she was doing something on her phone could be taking an order I dont know. The counter was a mess! plates and crumbs everywhe. I decided to get a lemonade but it just tastes like water. Wont be coming back

Review №9

2023-01-16 07:42:42

Understaffed location. Tables were dirty and messy. Food was okay. Ordered a broccoli cheddar soup in a bread bowl. VERY little soup to bread ratio. You are better off getting the soup with no bowl. Their drink club is a great deal if you live near one. Plenty of options for membership fee.

Review №10

2020-08-07 18:21:36

This is a good place with a good menu for a hearty meal. They have something that would be able to satisfy everyone from adults to kids. The sandwiches and salads would be my top option, but the soups play nice to make a hearty meal. They have a lot of items that are vegetable friendly. It can get a little pricey for a quick bite.

Review №11

2023-11-18 22:12:49

Picked up and they only filled the Mac n cheese cup up half way. $7 for a cup and you get 3 bites because they can’t fill a cup all the way? Waste of money.

Review №12

2022-08-21 22:54:11

The place is well located next to Tesla Supercharger, quit, clean bathrooms, the sun doesnt hit on the seating area, with outside seating with excellent shade.My order transporden didnt work so I was just seating there wating until my toasted bagel got cold, the employee didnt seem he cared!!

Review №13

2023-11-15 15:01:34

I worked there and I was scheduled specifically not working in the morning because they would cook eggs and I’m deathly allergic to them and the manager zuri knew that but kept scheduling me in the morning I tried to transfer to the Panera in mission valley but she didn’t let me and they fired me I would never suggest someone to work at the Panera bread.

Review №14

2023-08-13 03:18:25

Slowest meal ever. Only two orders before me & it took 20 minutes for two to go orders of Mac n cheese. Food is good but not worth the inconvenience of the wait and the staff who are moving so slowly behind the counter & don’t seem to care.

Review №15

2023-12-04 01:37:49

Shoddy service. Frequently ignores simple requests (e.g. no cilantro). Rapid pickup orders are never in the location desginated for pickup orders. Nothing rapid about it.

Review №16

2023-06-15 03:26:22

The seating area was full of dishes, the cashier did not ask what I wanted for a side nor inform me that they were preparing everything to-go at the moment. I got a grilled cheese and tomato soup and was a disappointed. The soup was good but I was expecting more from the grilled cheese as it was looked sloppily made and only had American cheese (I was expecting a good cheese blend or something).

Review №17

2020-06-15 19:42:15

The best Hazelnut coffee offered all year round! Great staff that are taking precautions for out comfort and patrolling the social distancing st tables. They walk around and offer refills!The savory soufflesin the morning are a royal treat!No preservatives or artificial colors in menu items.

Review №18

2023-07-30 18:45:29

I got to Panera very hungry, as I hadnt had breakfast. Sydney was very kind and helpful. I had the pick two, and it was exactly what I needed. Im satisfied and will be visiting again.

Review №19

2023-06-27 04:02:03

I was charged for a drink that should have been $0 on the sip club, according to the computer. It showed a zero charge on the touch screen and a total of ~15. Then, after I swiped my card it showed a total of $19. The manager said they were refunding the money for the drink to my card. They did not do so. They could have reversed the charge and re-rang the order up. I will not return to Panera because of the dishonesty by management.

Review №20

2022-08-28 15:36:32

Panera Bread really has perfected the concept of fast-casual, with very high quality offerings-but perhaps more meaningful is creating the relaxing ambiance. The restaurant decor is warm and inviting-and the carpeted floors absorb sound and further add to an upscale feel. Lots of dining space and the occasional sofa chairs with an end table— are thoughtful touches. Love you all at Panera, rock on!

Review №21

2023-09-18 23:06:44

The soup and sandwich deal was a good value. Tasty and left full for under 10$

Review №22

2017-07-04 16:35:35

The bear claw is an awesome pastry for breakfast or even desert and goes well with the hazelnut self-serve coffee. Their blueberry or chocolate bagels are also good. I get the full salads or the half soup and sandwich for lunch. I like this location the best because the staff is nice and friendly.

Review №23

2023-11-14 20:54:54

Great food. Nice and fresh. Always tasty.

Review №24

2023-04-25 23:44:07

Panera bread has raised their prices, decreased their portions and have zero customer support. Guess they’ve expanded too much like a fast food chain. I have provided feedback to customer support and had no response. Will purchase from small local stores that provide better food and service.

Review №25

2023-06-25 20:58:10

Trash! Overpriced, they’re always out of things, and they take forever. Panera used to be awesome but they’re really starting to suck. I’ve given this location several opportunities but they continue to fail. Such a shame considering I live walking distance.

Review №26

2021-05-11 01:10:33

Food was great, got it quick. Service was great. But the restroom could be cleaned more often kinda nasty. But all in all was a great experience. Btw I had the four cheese flat bread very good..

Review №27

2017-12-09 18:34:46

Love the service here. The quality of food is consistent from store to store, but the service here is extraordinary! I was greeted by at least 3 people as soon as I walked in. The onduty store manager today greeted me with the biggest smile that just brightened up my day! What else could i ask for at 830 in the morning? The cashier with black frame glasses was also very helpful and friendly! (Sorry my vision is pretty bad and unfortunately I could not read the name tags)The food - I ordered to go Chipotle chicken avocardo melt, a cinnamon roll, and a chicken brioche with overeasy egg. Sadly, my egg was destroyed by the time I got home. The Chipotle chicken avocardo melt was amazing! Overall, a good experience!

Review №28

2018-03-25 03:10:14

Usually Panera is really good but this one not so much. This chicken salad has almost no chicken and only covers half the sandwich. Been here a couple times now and either the service is lacking or the food. Find somewhere else that’s close by or go to a different Panera.

Review №29

2023-04-10 02:17:25

I have been dreaming about going to a Panera for a long time. To be there was a dream come true, everything and more there is so much to choose from the drinks alone are a massive variety the food is generous for a fraction of a price to pay. You will be pleased and full.

Review №30

2021-06-23 18:57:09

Panera is such an excellent choice for a more healthy options of food. Highly recommend their strawberry poppyseed salad, so refreshing!

Review №31

2018-08-23 17:35:40

Loved this panera location, its big, clean, so many seating spots available and like always great food

Review №32

2023-05-24 04:24:27

I was grossed out to see so many fruit flies all over the breads and desserts. There’s literally no effort to keep the flies away or cover up anything. The service was good at least .

Review №33

2022-09-12 20:28:17

Perfect as usual, but utensils wasn’t really clean, have to get new

Review №34

2022-06-25 01:22:42

I would like to give a shout out that staff were friendly and happy to be helpful, first.We used a self serve order placement kiosk. It was weird at the end, after paying because we didn’t receive a receipt. There were the little reservation beeper things that light up when your order is ready but none of them were offered or used for our order for some reason. We didn’t see anyone else but one person using one of them. We had to ask if our order actually went through. It did. The wait was not long. The seating area was a little messy. Things had not been cleaned up. Don’t know if someone must’ve left right before we sat down but it was a little unorganized. Not terrible. Not disgusting or too off putting. We had indicated on our order that we would like utensils but they did not come in our bag and I had to go ask for some. They were quick to grab them. The food was great! I had a spicy chicken sandwich and my partner had something with avocado in it. We both enjoyed them. We are just very healthy eaters and found the bread to be excessive. Ordered a vanilla latte. We are not used to too much sweetness and use milk alternatives mostly. We added almond milk. We didn’t think to ask for less sweetness in our drink and were not pleased with how sweet it was but the caffeine was welcomed. I guess the majority of people prefer things to be on the sweeter side anyways so our more developed palettes would be set up to be sorely disappointed by the majority of most food options in mainstream food service businesses. We had a gift card for Panera that needed to be used. Probably wouldn’t have thought to eat anywhere with less than organic fair trade options and less sugar, salt, fat, calories, msg, food coloring… etc. however, if we had a gift card and were in the area again I would return. I just wouldn’t spend my own money and go out of my way to eat there necessarily. If it was a choice between some other options, we would highly consider this place again.

Review №35

2022-07-09 00:42:51

I used to really love eating at Panera and I know their salads are still really good but I feel like the quality and quantity has gone down a bit. My last couple of encounters have not been satisfactory. The coffee was old, the chicken in the salad tasted was processed, the soup tasted salty and from a can and the portions were small. This used to be a real fun to go to place but I’d prefer to skip it unless I’m getting bakery goods. They are still awesome!

Review №36

2023-07-17 02:56:12

Terrible Customer Service: Slow anI had a horrible experience with their customer service. They were incredibly slow and unbelievably rude. Avoid at all costs!!

Review №37

2022-08-10 20:14:08

The food was good enough with plenty of options, but they fell short when it came to following through with their pickup instructions for mobile app orders.I was supposed to pick up my order from the rapid pick up area, but I guess they were so busy that they didnt have time to get our order to the p/u holding area... So we sat there for quite a while after our order was supposed to be ready while it was sitting on top of the kitchens finished order counter, waiting for some employee to take it to the proper pickup area.I finally got curious and went over to the kitchen counter and saw that my order had been sitting there the whole time.

Review №38

2023-10-22 02:33:24

Usually this place is ok. If you’re wanting Panera during the weekdays at night, just note they close at 9:00pm and not 10:00pm like the hours are listed for this location.

Review №39

2023-05-04 04:19:44

I called to order over the phone, then somebody told interrupted me and told me it is closed and hangup on me, it felt rude when I was trying to complain it turn out she is the manager, her name is may . And she yelled at me and didnt listen to my complain, when I was outside the store she tried to approach me as well, not trying to complain, but I expected sorry I didnt mean to yell at you or something, but I guess saying sorry is not in her dictionary, I felt so bad when I left the store even though I like the place and come too often here

Review №40

2022-12-12 03:29:37

Every single time I order here I get home and something is missing. I love their food, but they really need to step it up on checking orders. I am not talking 1 or 2 times I am talking over 10 orders within a year there has not been 1 not even 1 time where everything was in there.

Review №41

2022-11-15 21:00:12

Bad bad bad its just getting worse 18.00 dollars spent on garbage. I went there to get a salad. Didnt realize they did not have any lettuce due to supply chain issues until I got up to the register after looking at the above Large menu to order while I standing in line. The guy at the register just shook his head after I told him what I wanted to order. I guess Im supposed to know what he meant then he pointed at the small sign below and it said because of supply chain issues they had no salads available. EXUSE me I would have liked to have known this prior to looking at your menu above maybe have it whited out or a notice in the salad menu that there isent any...salad or a notice on the front door or a sign w/ a stand stating this. Nothing..It says nothing of the sort on their website EITHER! he talked me into ordering an 18.00 bowl of garbage the Chicken Baja Bowl terrible ...I could have went to Rubios there was barely any chicken in it. What a waste and a total disappointment I plan on bringing it make for a FULL refund.

Review №42

2022-09-27 20:44:40

Another delicious lunch that wont give me heartburn! Folks here are friendly and restaurant is reasonably clean. Busy location but service was still quick. Id come back if Im in the area again.

Review №43

2022-05-05 16:11:57

This has nothing to do with the food at Panera, which I do enjoy. I come here frequently to get a coffee and pound away at my computer. Lately I cant help but notice the management of this particular location. She has a tough job. I know, because I own a business with 3 locations. This manager (I dont know her name), handles staff, customers, and the general operation of her location with efficiency and a smile. The employees seem happy, and she clearly has instilled in them that she is willing to dive in and work right along side them to keep the Panera Machine running smoothly.....And she seems to enjoy the challenge. She is excellent.

Review №44

2022-12-22 02:55:48

We ordered at the kiosk and found a seat right away to wait for our food. When we got our food, the soups were on the wrong plates with the 1/2 sandwich we each ordered. Also, we ordered the tuna sandwich without tomatoes, but it had tomatoes on it. Then, when my sister was almost finished with that sandwich, she took a bite, and it had a bread twist tie (still in a circle tied up) inside the sandwich!!! We notified the manager, and she offered to make her another sandwich or refund us. My sister opted for the refund rightfully so.

Review №45

2023-02-12 18:54:48

I ordered the pick two toasted baguette pepperoni and green goddess and they gave me a pepperoni flatbread and a green goddess salad. They also didnt tell me where the pickup was and my sister and I waited for fifteen minutes in the wrong spot.

Review №46

2023-08-02 19:47:25

5 minutes to help a customerA lot people doing, but no help the manager luck like gostI wish five a 000Thanks

Review №47

2018-08-11 20:08:09

Great food. Love it all. My son loves the mac and chesse. My daughter loves the soba noodles.

Review №48

2022-12-09 00:57:31

Unfortunate the person placing to go orders on the counter did not treat me, a GH delivery partner, with any kindness. You do know these arent our orders right? But the way you treat drivers does impact where we go to when its time for us to eat.

Review №49

2022-08-07 20:17:42

If you dont get here by 9am they will be out of most of the bagels. Thats any day of the week. Cant you make extra? For as much as you charge it shouldnt be a big deal if you had to donate some leftovers at the end of the day. It would be nice to come in around 11am and be still able to get the bagels I wanted

Review №50

2023-07-08 16:14:00

Chicken Rice Soup was delicious! Always like their bread too

Review №51

2023-09-17 14:37:43

Enjoyed my Southwest Ceasar Salad and Tomato Bisque soup!!!

Review №52

2022-11-03 18:42:13

My order was curbside. No straw for my drink, and online ordering, lots of items on menu are unavailable. Im on limited lunch time here! The app will not let me sign on even though I paid for sip club. Unhappy.

Review №53

2021-09-23 21:16:54

Went to Panera on Balboa in San Diego. Looked up the menu prior and the cinnamon rolls were listed at 8.99. Went and ordered and included the cinnamon rolls. No where in the store was the price listed. When I looked at the receipt I was charged 13.99. I called them in it and they said that every store has a different price. Just think if there is a discrepancy there should be a orice range and if different than their website, the prices should be posted.The service was confused. The girl behind the cash register was fiddling with things. There were a couple of women in front standing. The line was getting long. Finally, someone yelled is anyone going to order. The two woman realized they were standing in the line. The cashier never asked anyone to order. We finally placed our order. Then when we got to the car we realized we didn’t have our cinnamon rolls. Went back in and had to get into line once again. They acted like it was our fault. The cashier was suppose to give us our rolls.I appreciate people when they work hard. But honestly the cashier was standing idle for over a minute unaware of what was going on around her. Normally I tip a hefty tip for the workers, but today I was totally frustrated! Will not go back to this location ever again.

Review №54

2020-01-18 21:45:14

Quick to place order, cashier was friendly and suggested items - soup and sandwich that went well together!

Review №55

2022-10-02 05:51:24

Love this place! Great food, great coffee and great staff.EDIT: Well, my wife & i went for a light dinner around 4 pm tonight. This place has new management or somethinh. Almost no bread left and the pastry was near empty.The... Person that was at the counter was bored or something. Totally uninterested in us.The chicken noodle soup was too salty to eat but my veggie sandwich was quite good.I doubt we will ever be back there.

Review №56

2021-11-12 20:40:24

This is a pretty standard Panera and I always order ahead and I just walk in easy. Parking is usually busy but I always find a spot. I’ve come here about 12 times and I think they greeted me when I walked in twice. Not a big deal but when I was greeted for the first time after being ignored over half a dozen times I did say thank you to the person working in a genuine way because it did make me feel better about going here. To be fair pretty much every single Panera bread I’ve ever been to all the staff looks absolutely miserable working so I get it, I wouldn’t want to work there either. However to be fair when I did ask questions they were always really nice.

Review №57

2023-04-07 20:48:43

Need someone to check the coffee area every half hour from 7 a.m. to 10 a.m. sometimes out of coffee, cream and cinnamon. Should do a app with with QR code to check in instead of having to put your phone number in. Need to have the quiche under a heating lamp.

Review №58

2023-04-25 16:30:45

Bagels are not cooked on site, and are often pretty stale. When they are fresh they are quite good, but thats only happened once out of the 10 the ten times Ive been there. At this price I expect much better. At this point I prefer the Vons bakery.

Review №59

2021-12-26 07:59:54

I love their soup. Kids soup is not available on their ordering menu and also not on the self ordering kiosk. Would be nice if there could be representative present at front desk for quick ordering. Overall I see a good quality food and will be visiting again.

Review №60

2019-06-26 00:34:21

Great Strawberry caprese salad and Tuscan chicken sandwich. Register team member helped answer all my questions. Really friendly.

Review №61

2022-07-22 20:29:03

Broccoli soup had No Flavor and the Chefs Spicy Chicken Sandwich was barely warm and did not have any Good Satisfying Flavors. Chicken was not Good. Manager didnt offer anything towards the Bad Expensive Meal. I wont be Returning.

Review №62

2022-06-16 18:10:04

Really happy with my salad thank you panera for this great meal.

Review №63

2023-02-18 02:02:50

Food was hot and ready in minutes.And they leave your table alone so you can enjoy your meal in peace.NO PRESSURE.Which probably comes from not having to turn over the table so quickly to bring in the next people.Which is mostly due to the self service, I believe.Nobody to hurry you up for the next tip at that table might have something to do with it.AND THATS GREAT IF YOUR A PATRON.Their Endless Sips, is the best deal around.

Review №64

2017-10-16 06:21:46

Usually come here for a quick bite but this time my salad didn’t taste as fresh as always. Oh well I’ll give them another shot next time

Review №65

2022-11-27 00:47:13

Stopped in at 11 am Saturday 11-26-22 for fresh sesame seed bagels. Very dissatisfied. Hard, even toasting with butter still not close to being fresh.

Review №66

2021-12-08 04:19:13

I would give it a zero star if it were possible. One of the worst experiences I have had in a long time. Super rude staff, not very vigilant with the food or the orders. I bought a tub of cream cheese and when checked at home it was half eaten! When contacted the branch, one of the staff told me that perhaps my food had shrunk! The manager agreed to refund the purchase. However, selling half eaten food in the middle of a pandemic is not exactly a good sign!

Review №67

2020-07-28 23:48:25

Customer service was awesome, especially since they have so much to choose from. They created an outdoor dining area which is nice but could use a little more consistent clean up. (also would help if the employees spent just a little more time disinfecting chairs ;-)

Review №68

2021-10-22 20:27:42

I used to like Panera, but after the last couple of visits Im having a hard time remembering why. Their weird layout--ordering from one very slow line, then wandering to the back to try to find your order. Their inability to toast a bagel without turning it into a charred cracker. The coffee that is lukewarm. Basically, I paid 7 bucks for a root beer, which I put in my cup after I dumped the coffee. Was not going to stand in line again to complain. I only came here today because it was close. Ill drive a little farther next time.

Review №69

2023-03-18 06:12:56

Dirty interior and little to no human-human customer service, I guess some people like that but when ordering on a tablet takes significantly more time to pick through everything. New normal I guess.

Review №70

2019-10-27 20:35:31

Healthy chain of down-home restaurants serving good food. Nothing outstanding here but they do a good job of getting you the food in a timely manner and seem to be busy all the time. Lots of parking makes their locations easy to have a good lunch or dinner.

Review №71

2022-03-24 18:35:57

Laptop users BEWARE! There are only 3 plugs and they are strategically placed in more difficult to access areas, one of them not even at a table you can comfortably eat at as well. Other than that, this is the first location Ive found that has new Charged teas which are loaded up on sugar and caffeine instead of the traditional ones (they seem to have gotten rid of both the Hibiscus and Prickly Pear as well). Im hoping this is not the new movement of Panera - lots of sugar (even if its a natural ingredient) is definitely not a good move in my opinion. They however do have soda water, which is a plus.

Review №72

2019-11-16 03:00:26

Ive never had a bad meal, no matter where I am. Everything is fresh, hot, tasty. All Panera Bread locations are always full and some even have a wait list. Always clean and everyone professional and friendly. Handicapped accessible and plenty of parking.

Review №73

2021-01-04 00:11:07

I ordered curbside pickup and no one came outside to deliver the items I had ordered. I went inside after 15 minutes to get my coffee and croissant. I ordered a hot coffee and the coffee was cold and old. I enjoy Panera bread’s coffee, but I would not go to this location again.

Review №74

2021-01-20 01:26:24

Good place for good meal

Review №75

2020-12-28 22:25:03

I had a really good experience with this Panera location. I called early wanting to order some egg sandwiches for later that day. I talked to Alexis who helped me out and had it all ready for lunchtime pickup. They even threw in a box of fresh pastries and chocolate chip cookies!

Review №76

2021-07-23 14:23:05

The staff here is excellent, the food is always on point.I think the music in the dining area and bathroom is far too many decibels.The pepper bread is good, but I think there is way too much salt.

Review №77

2023-10-24 02:42:59

The team lead is an a-hole, she gave an apple with worm holes. Disgusting. And she is not friendly

Review №78

2023-09-16 01:53:28

Awful!!! Never I will spend my money and my time here!!! I hope they broken!!!!

Review №79

2021-04-12 17:44:44

The quality of the food and the coffee is great. However, the service is lacking. Every time I order over the app the staff get the order wrong. I had to stop doing curbside pick up because they will take forever to bring it out the food and the order was wrong on top of that. Once the app wasn’t working and I had to order over the phone and when I got their the order wasn’t even on the system and they charged me for it. So I had to wait anyways. I understand that people are going thru things and it’s too early and we are living through a pandemic. I am ok with getting my order wrong once or twice but every single time -_-Please do better.

Review №80

2019-11-24 19:30:34

Got my favorite Autumn lunch.... Turkey/apple sandwich on cranberry bread + Autumn squash soup. Balboa store is always friendly and food good. Get it right if I act like a Sally. Super busy, but cleared a table so I could sit.... Just wish the artichoke souffle wasnt so difficult to time it so Im there when theyre available.

Review №81

2021-04-15 05:15:28

The 10 vegetable soup inside the bread bowl was so hearty and delicious! Had lunch here with a friend, that have socially-distanced indoor dining, which Im glad they have seated dining at all! A few people working on their laptops makes me think that have wifi, so I might check it out as a place to get work done, too!

Review №82

2019-06-15 05:46:59

If you want a wholesome hearty lunch then this is the place for you. Their breads are very good and they have pretty good bagels too. Their soups are terrific and they bread bowl soups as well. Children like their stuff because its just plain food, not spicy and you recognize WHAT it is. My grand niece and nephew really enjoy eating here.

Review №83

2018-09-18 23:45:08

Josh is the best manager. There was a mistake in my order and not only did he refund me, give me a new meal and a ton of pastries, but he called me personally to make sure everything was right. He was extremely nice and did everything he could to help me. He is an awesome manager and I see him going far.

Review №84

2016-12-05 14:00:23

Its a decent place. I dont like that you have to spread your own cream cheese. I can just do that at home if i wanted. The stars are more for the friendly staff and atmosphere. They are great! I have had their salads those are pretty good.

Review №85

2019-07-18 20:20:54

Ive been here many times and the food and service are always good. This time though, I placed an order online for rapid pickup. Right as I was getting there, my 11 month old started crying and I was in a panic about how I was going to find parking, appease my baby, take her out of the carseat to go inside and get our food, strap her back into the carseat without getting her more upset, etc. So I called and one of the employees brought it out to the car. What service!

Review №86

2019-03-31 19:34:28

My experience here was nice. The people working here seem to be happy. The food was just like every other Panera Bread. But I have to say, the espresso was actually surprisingly really good. I recommend it!

Review №87

2019-04-12 04:38:16

The place is nice and clean. Most of the time is has bread bowls, but tonight it didnt. The big thing though, and it keeps happening, the soup is so cold. It shouldnt be that hard to heat soup, but this place cant seem to go beyond Luke-warm.Otherwise the soups are tasty, the breads are fresh, the flavored lemonaids and teas are refreshing.Just sad about the soup. And its what I come for. Which makes it doubly sad.

Review №88

2019-03-04 22:08:12

I waited too long till I give this review, it had been multiple times with bad experience . Every time I would say it might be just this time, but that’s it!!!Many mistakes on the orderCashiers doesn’t listen carefully for the order, add or remove stuff wronglyPreparing wise always missing something!!Cold soupWhen I add for extra charge they barely put that thing on the salad!!!With this staff nowadays, never recommended!!

Review №89

2017-06-15 21:44:35

I really love Panera... I mean REALLY. This is the location closest to my home, Ive been here about once per month in the last six months and each time there had been an issue. Sometimes its a rude manager, others the food is wrong. Today was no different. I get the same order, a pick two with creamy tomato and a steak and white cheddar panini, no onion. I was really disappointed with my sandwich. I was a restaurant manager for 7 years so I understand food cost and I get that labor is an issue, but something needed to be said. After being evaded by a manager twice I finally walked straight up and showed him my sandwich. It was begrudgingly replaced but I will consider carefully before returning. It seems to be a sad experience, especially after paying $27 for 2 cups of soup and two half sandwiches.

Review №90

2020-11-04 06:09:22

Came in tonight after a bad day at work and they made my day. I placed an order ahead of time and asked them to write a joke, granted I asked them to write the joke their attitude and behavior overall was the highlight of my day. Oh and the food was great you can never go wrong with a soup and bread bowl :) 10/10

Review №91

2020-10-08 15:41:08

Probably the last 10 times I have gone to this location anywhere from opening to 10am they are out of souffle. No more to make and none in the oven, just out. No foresight given to a hot selling item that they could make more money off of or motivation to realize hey Im almost out, or this is a busy time so let me have more ready. Severely disappointed and I have been a regular since they opened this location.

Review №92

2020-06-03 22:30:07

Good selection of bread, pastries, salads, soups, and sandwiches.ETA: Initial 4* review was a year ago. I dropped them 1 star today because my online curbside pickup order has been incomplete on 3 separate occasions within the past 2 months. (Mind you, they have been large orders, and I was usually able to catch the missing item at pickup. Once was a soup. Another was a pastry. Today, it was a sandwhich.) I still like their food, but double-check your bag to make sure you have everything.

Review №93

2023-10-26 01:44:50

Panera bread is always a delight😁🥪🍞🍪

Review №94

2014-04-23 20:34:02

Ordered a delivered lunch for our office. They nicely boxed up our lunches. Disappointed that they didnt ask nor included butter for our bread- was dry and hard. Sandwiches were good. Salads a little limp because I think they put everything together a head of time. It was delivered on time so I was happy about that.Nice service to deliver lunch for our meeting.

Review №95

2019-08-08 20:47:02

I went to Panera for the first time in months. The food is always good especially the chicken sandwiches and the 10 vegetable soup. What has changed is there improved takeout service which now has an electronic board and a check of your order before handing it to you.

Review №96

2019-08-06 20:50:44

Been here multiple times, but recently they keep forgetting things. I ordered a to-go order and they gave me the wrong side. Then I decided to write this review because I wanted to surprise my girlfriend with her favorite asian sesame chicken salad, and they forgot the chicken!

Review №97

2015-05-15 18:48:15

Love coming to Panera off Balboa. They always have great customer service. Food is really good to. This one is always so clean and kept up. Employees are some of the nicest Ive meet as any Panera. Today I tried something new Chi Tea Latte w/ soy milk it was awesome. Ill be back soon.

Review №98

2020-10-14 01:39:54

I ordered the pick 2 which was a 1/2 chicken salad sandwich & a cup of broccoli cheddar soup with bread. The 1/2 sandwich was mostly bread & lettuce with maybe 2 teaspoons of chicken salad on it & I paid $12.05. Panera, if you’re going to charge top dollar at least make a real sandwich. Definitely over priced!!!

Review №99

2018-02-08 18:25:35

It was not busy but I still had to wait. An employee took most if the baggles for a delivery order while customers in line had to wait. When he took the last couple plain baggles he said to the cashier, well Ill just get them from inside. Cashier was very nice and apologetic for the wait. Clean place and plenty of parking.

Review №100

2022-12-16 17:20:14

Quick in and out. My friends favorite spot. So of course we all went. All agree it was worth a visit and future visits.

Review №101

2017-07-28 17:37:24

Shauna in the front greeted us with a smile and was very friendly. Greeted warmly throughout the restaurant. Very pleasant experience, would have been 5 stars but they forgot the bacon on my sandwich (they brought it later). Will come back!

Review №102

2015-10-18 22:47:57

Whoever was making the food in the back did not care about the sandwiches. The avocado was in a thick lump, they didnt have white bread, the ceaser salad barley has dressing, not to mention it is way overpriced. A simple lunch for two with the half soup salad sandwich and half combo was $26. Never again. The atmosphere employers and music is good but not the food.

Review №103

2018-07-18 18:27:46

Stood in line for ten minutes while one woman ordered from the one cashier. Others were complaining so loud a second cashier finally came out from the kitchen. I ordered my breakfast sandwich for him to tell me breakfast was over at now 10:32. Other customers commented on the ridiculousness of this as we had waited past time due to poor service and management. But the counter POLICE was unbending. So I ordered a steak panini and soup. I got a bare bread with cheese and less steak than a slice of cheese (cold) a half bowl of barely warm soup dropped on my table like it was a chore to bring it to me. All in all this Panera is obviously poorly managed. Two minutes late for breakfast? Really? AFTER I STOOD IN LINE FOR TEN MINUTES WITH A SINGLE CASHIER BUMBLING ABOUT THE REGISTER LIKE IT WAS A MAZE?

Review №104

2017-08-11 21:25:05

Yesterday my daughter and I went to Panera. I want to take this time to tell the manager/owner that their employee Ruth is doing an amazing job with providing excellent customer service, from educating people how to use and feel comfortable self ordering from the tablets, to making sure everyone is satisfied with their meal and service, and if not, how can Panera improve. We had initially had some issues in regards to my daughter not getting her side order, bread or utensils, and I was given a fork instead of a spoon with my bowl of soup, but Ruth took time to listen, and make sure we left happy with our experience at Panera. We did enjoy the taste of our soup and sandwich. Employees like Ruth make a BIG positive difference, and should be recognized.

Review №105

2019-06-08 20:03:40

Some of the stuff here - particularly the sweet bagels and one or two of the salads - is really good, but overall everything is just slightly better than mediocre. If it were still cheap like it was many years ago, then it would make sense to get a half-sandwich/soup/salad meal, but it now quickly runs up to a good bit more than $10 for that, which is not worth it in my opinion.

Review №106

2015-11-28 22:32:07

Was rushed on a Saturday afternoon by the cashiers (not crowded), frustrated by the lack of compassion as Id never been here before and asked many questions. Cashier just wanted to move me along like cattle. The other two people in my party were served within 7 minutes....mine came 16 minutes later after everyone was almost done with their food. The sandwich was chunks of turkey, not sliced, avocado laying on plate instead of the sandwich...overall poor service, poor display on plate. Got a refund from the manager....extremely disappointed with entire experience, will never go back nor recommend.

Review №107

2018-10-17 21:47:49

Two starts because the bacon macaroni was good. There were long waits, not enough staff to deliver the food (went during lunch, only 2 people delivering food). The sandwich I ordered the Turkey was still frozen and it started thawing out on the bread which made it soggy.

Review №108

2018-05-18 20:36:03

Not to happy with my experience. While I was waiting for my to go order,( inside the Panera) they had 2 people bring their food back because they messed up their order. Then, they forgot to put the eggs on 2 other orders. When I got my order, they messed it up also. Not sure if its the cook or the girl at the register who was messing up. Also, they had done 12 salads with Gorgonzola cheese instead of feta for another to go order. Kind of disappointing. If youre in a hurry, I wouldnt recommend it either. Very slow in getting orders out.

Review №109

2022-10-10 00:23:19

Out of most of the coffee, creamers almost all empty. Told staff, they didnt care. Wont be returning. This location is an embarrassment to the Panera name. Will not be returning.

Review №110

2022-10-07 00:46:25

This was the third time that Ive had dinner at Panera Bread and they were out of Baguettes. Additionally, when ordering salads, they would be out of one of the ingredients for the salad.

Review №111

2018-02-17 18:29:13

My Dear Panera Bread,I LOVE conducting business your locations! Great atmosphere and lots of big tables! Im eating theeee most delicious salad right now. (dont be jealous!) Using one of your kiosks I designed the exact salad I wanted! It was so fast. I completed my own order and waited just a couple of minutes for my food. YessssThanks guys!

Review №112

2021-07-03 05:00:57

The sandwich was soggy with only like two pieces of bacon on a blt. the soup was too spicy which I was not expecting. Especially coming from a corn chowder soup. We will not be returning.

Review №113

2021-01-14 19:33:09

Loved their new pepperoni flatbread. This location is really convenient with curbside and drive thru options. Also, their $8.99 unlimited coffee subscription comes in super handy!

Review №114

2020-08-18 20:58:39

No curbsude service. I called as directed to let them know I had arrived and waited 10 minutes before entering restaurant. There stood THREE employees, chins on elbows at counter, doing nothing. Not a busy place at 11:00 a.m. Sandwiche type not designated on pkging. Could be better service oriented.

Review №115

2018-11-28 03:32:37

Nice customer service! Showed up for a interview (not for Panera), and the employees at the front greeted me respectfully and kindly. One of the employees even offered me a cup to get some soda/juice excellent! Thank you.

Review №116

2017-09-04 18:43:23

Clean. Staff are very kind and helpful. But coffee is weak, over an hour old, and the Greek yogurt with granola I ordered had almost tasteless fruit along with being the smallest restaurant serving of yogurt and granola I have ever seen.have ordered it many places.

Review №117

2021-07-23 21:33:52

Veggie Sandwhich had a piece of chicken in it (I really wish I had taken a picture before returning). When asked, the lady apologized and prepared another one, and said because they serve chicken too, these things happen sometimes - lame reason! The Pizza was too cold by the time I got it on my table. It was my first visit to Panera, and I am never going again.

Review №118

2016-11-07 20:57:25

We ordered off the touch screen menu and didnt realize my boyfriends salad had peanuts (hes allergic), a nice employee named josh (with a beard) not only got him a new salad with a smile he gave me a box to go with the messed up one! Great service. (:

Review №119

2018-09-14 02:44:46

7pm on a Thursday, waited a half hour for food thats barely a step above subway. And the sanndwich and drink was $15. Way to go Panera. This place is over priced and understaffed.Edit, the food gave me diarrhea 20 minutes later. Served at room temp when it should have been warm, probably sitting out while I waited so long.

Review №120

2016-10-27 21:00:11

Ive always loved panera and tried different locations but this one its even better than the others. The staff is super friendly and makes you feel like home. Wednesday is cookie day and there is no better way to brighten up someones day as offering them a free cookie with a nice and warm smile. Thank you for the great food and delicious cookies.

Review №121

2017-03-05 21:14:24

Horrible they have really gone down in their service and food. The salads are never fresh and now when I order the fontega chicken panini my chicken is almost always not fully cooked and the bread is burnt. I feel like I could make something at home and then not have to worry about food poisoning. Very disappointed anymore it use to be a big favorite.

Review №122

2014-04-07 04:17:24

Went to the new Panera Bread location this weekend, and found the staff very friendly and helpful. The hot sandwich and soup combo was prepared well and served very quickly. Great place for a simple fast lunch or dinner.

Review №123

2023-02-03 22:57:18

Friendly happy staffClean dining area & restrooms ✨Always great to be here!Thank you Team!

Review №124

2019-01-25 02:49:37

I’m not sure if the staff had a bet going or something but 4 orders before us were wrong and so was ours. Not this hard to mess up :- cranberry muffin-blueberry muffin- sliced bagel- cinnamon rollThat was it, because they were out of almost everything by 6:30pmOur cashiers name was “Jack” he looks less impressed than anything. Like I said not sure what was going.We eat panera whenever we go on trips buy this one was a total joke.

Review №125

2018-12-31 23:12:08

I have been here a few times and when I am finished I always ask myself why I ever come back. 1/2 sandwich with cold bowl of chicken soup and drink $16.00. The people are friendly but the place is always dirty food and paper always on the ground and the drink station was dirty too.

Review №126

2018-12-22 16:39:58

Worst Panera I have ever been to consistently. They never have a good selection of bagels even though its early morning. They have a line out the door with one cashier and hardly anyone in the kitchen even though its a busy morning. I love Panera, but the one on Balboa needs some serious help.

Review №127

2019-11-08 06:08:17

I ordered my food on the touch screen to avoid the line. I ordered my half salad with no olives and on my half sandwich no mayo add spicy mustard. There was olives on my salad and mayo on my sandwich. I took off the olives off my salad myself as for my sandwich I had to take it back because I dislike mayo (gross) they did remake my half sandwich. They completely did my order wrong. Disappointing.

Review №128

2016-12-12 22:43:20

The staff here is terribly under trained. If you order a tea they will fill it with sugar without asking, and they never have any answers to your questions. The food is consistently Panera, but honestly thats just not enough for the prices they charge.

Review №129

2018-09-21 01:12:06

The service was 1st rate, as was my Asian Chicken Salad w/ Tomato Soup & bread...but the vinyl seat where I sat was in need of a Good cleaning, as was the upholstery back of the seating....cleanliness is very important..& with a high volume location like yours it must be a challenge...but should be a priority.

Review №130

2017-11-07 05:24:37

Way too over priced for what you get! The staff was great and friendly but over $15 for a sandwich and a cup of soup is a bit much. I got the Chipotle Chicken Melt and it did not reflect the price at all. It was mostly bread with maybe 4 or 5 oz of shredded chicken in the whole sandwich. Not a half sandwich...a whole one. No veggies in it at all, no lettuce, spinach, tomatos or anything that would make it worth that price. Just some diced chipotle peppers and sauce and two very small square pieces of cheese which didnt even add up to a whole slice worth. The quality was basically the same as quick serve cafeteria food in an office building. You can honestly build your own way better sandwich at the deli counter of any basic grocery store for a third of the price. It seems like they fool you with the claim that they are fresh so they can put a big price on it. Then they give you as minimal as they can of what you should be getting for the price you paid. Dont fall for it, just go spend your hard earned money somewhere you know will be worth it!

Review №131

2022-02-28 00:20:00

I loved here but not anymore, I ordered a chocolate croissant through the tablet in the in front(as you know if they don’t have something in there shows “run out “ so you cant order it) after that I waited in the line to pick my order up, when it was my turn she tried to put a normal croissant in my bag, when I told her I ordered a chocolate one she yelled at me we don’t have that one, I told her I ordered chocolate one I don’t want regular one she was more rude, and screamed “ what can I do”I got cinnamon roll because I didn’t want to talk to her at all, but I’ll never gonna go over again 👎

Review №132

2022-05-17 05:29:19

The Chipotle chicken and avocado sandwich was excellent and the soup was great but I wanted a cappuccino and their expresso machine was broken, that was the only thing I didnt liked.

Review №133

2021-04-27 12:12:12

Soup is cold, turkey sandwich was packaged cold cuts, and prices are high. One more thing, the ordering on the iPad process is the dumbest thing ever. Who told them that was good idea?

Review №134

2021-11-15 18:39:36

Great location. Plenty parking, friendly staff and quick service. Not the best to do work. Very few outlets and some of the slowest internet access I have seen

Review №135

2021-03-20 02:50:36

Coffee never that good but my First “unlimited” coffee tastes like medicine, very disappointed will cancel subscription and never order coffee for sure. Coffee is zero star, food is solid 4 star.

Review №136

2020-10-30 21:43:54

It took a long time for my to go order to get ready, which is fine. What made me sad was that they never put the order on the pickup shelf and left it on the counter, so I ended up waiting for no reason with my food getting cold

Review №137

2023-01-21 06:05:30

I never understand the pricing at this place, hot food was warm. Bathroom was a wreck from the homeless hanging out

Review №138

2021-07-29 06:31:32

Roasted Turkey & Avocado BLT on Sourdough was very good. Order came out fast, staff was pleasant, and it beats fast food by a mile.

Review №139

2016-11-02 06:50:58

Nice place/restaurant, but lacks a group meeting space or room. New ordering kiosk okay, but the need a Attenedant to get ppl through syst. Sometime cashier staff lacking on experience or know whats going on.

Review №140

2020-01-07 00:16:32

So the food is simple but fresh and the SERVICE is phenomenal. We will continue to come here often. Also recommend signing up for Panera rewards. Its with it.

Review №141

2021-12-09 20:20:11

I Wouldnt recommended if you are on you lunch break I waited 40 minutes though the drive thru to get my food. It took me 10 minutes to get here an 10 minutes back so there goes my hour break at the end I didnt have time to eat

Review №142

2019-01-15 03:39:32

Just got to my hotel room and should have checked my order.... Spicy Tai chicken salad ....well it was only romaine lettuce and chicken....no wonton strips, edamame, cilantro, red pepper or carrots. I also ordered an apple and bagget...well got 2 baggett, no apple. They need less socializing and more attention to doing simple orders correct....I will avoid this Panera.

Review №143

2019-01-21 08:10:05

This was my first time visiting a location and dining in. The food was excellent but I found the atmosphere confusing. High tech ordering stations with so much going on with people waiting to pick up call in orders, people ordering to go, and people ordering to dine in. It wasnt a relaxing atmosphere at all.

Review №144

2023-05-26 23:37:44

Quality is good. Potions have gotten smaller.

Review №145

2015-11-16 18:56:09

Food was whatever you would normally expect at Panera, as was the wait. We sat there for a long time for a group study session, it was pleasant, not very loud. But for some reason, half of the restaurant was too warm, and the other half was too cold.

Review №146

2021-04-01 14:43:03

Their salads and soups are delicious and refreshing. But dont forget to get a scone, or pecan twist. Also their tulip cookies and very si ful.

Review №147

2017-12-15 22:25:26

I pretty much spent $20 on a sandwich and 2 soups. I ordered a tuna sanchwich which was small and pretty much had like 45% tuna and it cost $7.49. I couldve gone to subway and for 30 cents more gotten a foot-long with plenty of tuna, ingredients and delicious taste. Only good thing was the broccoli soup but after waiting a little over 20 minutes it could have atleast been a little hot. Maybe next time it will be better? Lol.

Review №148

2020-02-10 08:35:07

Extremely picturesque, tastefully accommodated and environmentally assuaging.

Review №149

2015-01-28 17:24:48

Definitely not my first choice if I were to look for a Panera Bread to do work on my laptop for several hours. You might see reviews that give great ratings because of their Panera Bread traditions, so their overall review is skewed. My review here is based on THIS particular Panera Bread, not just their expected traditions.PANERA BREAD TRADITIONS: Like all Panera Breads, its expected when they just finish baking bread, all employees yell out Hot Bread! Thats a given, not a reason to give them another star. LOL. Another habit they do here (as expected in a Panera Bread) is FREE refills. Not a reason to give a star.PARKING: Depending on when you go, parking is very competitive. Panera sits in a shopping plaza that is pretty popular... with other restaurants and places to shop. You can either get lucky with parking in the area in front of Paneras entrance, or park far and just walk it. Oh, and even though this is along Balboa Avenue, be sure nothing valuable is in sight in your vehicle, and you lock your doors before leaving. This is close enough to the Clairemont Mesa area, so always err on the side of caution when parking anywhere here.EMPLOYEES/CLEANLINESS: Employees are friendly here. Accommodating enough. There was that one time I have to note here though.... When ordering a muffie, (this muffie looked good with the powdered sugar sprinkled on top). . . The girl I ordered from placed it in those little to-go baggies, and she SHOOK it. All of the sugar was gone from the top! :( I dejectedly took the bag as she handed it to me, and asked for a plate. She gave me the MEANEST look when handing it to me. I ended up sprinkling the powdered sugar on the muffle, but it wasnt the same. :( :( Le sigh. Anyway, during the slow hours, Ive noticed some tables being left unclean, and it takes an employee a long time to realize they have to wipe down the tables. Each time I went, I had to grab a couple of napkins, wet it in the restroom, and wipe it down myself. Why not just move to a table beside it thats already been cleaned? Because....LAYOUT/ELECTRIC OUTLETS: There are only a few select tables that have electric outlets here. Depending on how lucky you are, the BEST place I like to work is the first table you see inside. Right when you walk through the entrance, you see a wall in front of you. On the other side of this wall is my table of choice. Wide table, enough chairs to get comfortable when working with my husband on laptops, and outlets right beside us. Other outlets require a stretch in order to plug in, which is unfortunate. Ugh. Just once, Id LOVE to see a Panera that has outlets in convenient places. During busy times, this place can get VERY crowded and loud, so I bring earphones to tune the noise out. The only downside with my table is that stupid window on the wall that separates the table from the main entrance. Little kids peek through that all of the time, and even though its the cutest thing.... its SOOOO ANNOYING. I always make a mental note to bring a blanket or an extra hoodie so I can cover the window, but always forget.WIFI ACCESS: Not that great here. And for some reason, it only happens in this location but.... I always use my personal (Verizon) mobile hotspot instead of using their Wifi. But each time I do, it jams my signal, so my hotspot is inconsistent all of the time. Very spotty. Other Panera Bread locations, Ive NEVER had this as an issue. Just here. So disappointing.DEMOGRAPHICS: Ive noticed the majority of people who come here are either middle-aged and meeting with long-time friends for a chat, or a young family with kids (theres a Target nearby, and other shopping stores in the same plaza, so this is expected). If the kids arent well behaved, theyre running around the narrow walkways and screaming, making it somewhat challenging to get to the restrooms at times.RESTROOMS: Clean enough. Not locked, so I imagine non-customers are allowed to walk in and use the restrooms as well. I cant remember if there was a sign that said customers only.

Review №150

2018-12-25 13:23:52

Customer service is usually good here sometimes they struggle to help you with coupons Food is pricey but at least they have healthy Options for the obese salads are cheaper at 99 cent store throw a can of tuna or chicken on it save 6 bucks per meal

Review №151

2019-01-22 01:38:27

After being Peppered with ads for Panera yesterday I have to say that youre Advertising worked & now that Ive been in your Quality wont make me want to return any time soon. Your ads obviously are not anything like the in store experience.I had the Turkey, Avacado BLT. Its not a Hot Sandwich, its a Cold Deli type Sandwich & my girlfriend had the Steak & Cheese Panini that was just Awful. The 100 Bite Panini as it will be remembered as. Because you Chew each Bite 100 times because the Meat is like Leather. Enough from Me as I digress. Save your $$ go Elsewhere. Nothing Special about this Corporation Destination...... Blah at best.

Review №152

2022-11-09 13:44:18

Left a tip for my dasher and he never got it. Pretty scummy, guys. Not sure if thats illegal, but it should be.

Review №153

2020-06-30 19:55:29

Following the rules during Covid-19. They did not want to accept cash so I had to use a card. Always love the Green Goddess salad.

Review №154

2020-04-22 05:04:11

Love this Panera! I go all the time and my dog is always welcome and comes right in with me. Great service and I’ve never had a wrong order. Thanks!

Review №155

2020-10-29 18:12:51

Good coffee, friendly staff and the WiFi is decent. Sometimes the ambience music can get really loud so bring headphones if you need to work!

Review №156

2018-11-28 06:42:28

Food is good and the staff is great. There are so many choices and their fruit drinks are amazing. But I think is a little too overpriced

Review №157

2021-08-14 16:42:52

Its my first time coming here I got the teriyaki chicken bowl and it taste good.The place is clean environment and nice staff the bathroom are ok.

Review №158

2019-05-19 21:07:33

I asked a staff member a question and she was very rude and looked at me with disgust and said “I don’t know I’m on break” and then ran away. She could’ve simply answered my question and then went to break, I’m pretty sure that taking 5 seconds out of your day to answer a customer’s question really isn’t wasting your break.

Review №159

2021-12-01 07:47:02

Great breads,meat, all the sandwichs ate delicious,and the Mac n cheese is a must try. The cookies and chocolate crossnt was tasty

Review №160

2016-11-26 19:42:13

Good food but terrible customer service, lazy slow moving employees that ignore customers waiting to pay & order food, especially the female cashier. Couldnt even say to us be right with you or sorry for the wait..

Review №161

2018-06-25 16:45:15

Its a Panera. Its more healthy. Not a place for a steak or a burger. You get things like a chicken pomodoro or panini. Broccoli cheddar soup. Cookies, pastries, the odd apple or chip complementary with your meal. Courteous staff, they can get swamped during lunch. Decent place to study. Lots of people apparently meet up here. Decent salads, but the sandwiches have more fillingness to them.

Review №162

2019-04-14 19:08:00

What is up with this chain of restaurants..... their portions are getting smaller and smaller prices Going Up .....and what the heck are they Thinking by putting up a community bulletin board and Not even letting the community use it..... they take over the bulletin board by throwing up all their dumb posters and not even letting one of their paying customers use the bulletin board..... In case they dont know which they do not know bulletin boards are always for the customers to use especially in Southern California Los Angeles Orange County and San Diego so what bulletin boards are for is for the public to use where we can communicate with other customers that like the same business and we might put up a business card or local flyer for a local event but this Ridiculous chain restaurant doesnt seem to get that, and they cater only to themselves and not to the customer they even built a location in the Mission Valley Mall that is so cold and uncomfortable to go into and when I mean cold I mean the look of the place is starkly uncomfortable the majority of their other locations are a little bit more warm and inviting but the location in the Mission Valley Mall San Diego...... its such a Turn-Off...... and again this company is just Too Corporate it is not catering to the customers they only cater to themselves......😞

Review №163

2019-09-17 09:16:16

I go here on e a month with my wife and service dog. We sit outside and people watch. Good food to boot. The Cuban is well done

Review №164

2022-04-15 17:38:44

Horrible service, they made me cancel my breakfast order half way trough, so disrespectful and unapologetic… honestly worst customer service ever!!!!

Review №165

2017-01-25 19:07:31

The food here is always good, and so is the customer service, but I usually order to-go. Probably about 50% of the time that i order to go I either end up with the wrong item, or im missing something.

Review №166

2019-12-08 01:14:34

Absolutely love their Mediterranean sandwich, also tried their warm bowls which are a great addition to the menu and they make just the perfect caramel latte.

Review №167

2021-07-17 20:07:32

Seems like a fairly new staff, so, give yourself a few extra minutes. Food is really good a bit on the pricey side.

Review №168

2017-01-14 18:08:18

I love their standing tablets where costumer can make an order, it is user friendly, simple menu, and most importantly no lines. Very good place for breakfast, lunch and dinner

Review №169

2020-11-23 01:13:13

When you pick up something from this branch, you should check inside before you leave. We picked up 2 Fuji chicken salads for lunch, but there were NO chickens.

Review №170

2022-07-02 02:59:53

Very good bread. We like order soups. Unlimited drinks is great!

Review №171

2022-05-08 07:04:51

Everything was delicious and the people were very helpful plus the chocolate chip cookie was amazing! And the people who work at Blaze are always friendly and helpful

Review №172

2021-11-06 03:14:29

Really good food. Very clean restaurant. Nice staff. Decent pricing for the quality.

Review №173

2019-10-31 03:12:49

Pretty clean place. Service is ok. But the portions are too small specially the sandwiches for a lot $$$$. Soup and a sandwich for $23.00

Review №174

2022-09-28 19:00:28

Great spot for healthy lunch. Nice outdoor patio. Love Panera!

Review №175

2018-05-08 15:54:21

This Panera is so dirty. The front counter is really dusty. Wrote in it. Talk to manager and he was very unfriendly about the condition of the place. Use to come here a lot but will even cancel the medical lunches we get from this place because of how dirty it is.

Review №176

2022-04-11 23:12:45

Staff is lazy! Their attitudes are of entitled children. Corporate should get involved as its getting worse by the week.

Review №177

2023-05-01 11:40:07

Very comfortable vibe when dining at this location.

Review №178

2019-03-15 21:10:58

These guys were so nice! They rewrapped my sandwich for me when it fell out of its wrapping in the bag. Great customer service!

Review №179

2023-07-27 16:43:02

Very friendly & efficient service

Review №180

2015-01-09 06:17:45

I Love it here!! The staff is very friendly. come here for lunch. Great Environment. theres this employee alberto I think that yells Hot bread at the top of his lungs. lol

Review №181

2022-03-09 03:28:25

Breakfast is great here and the prices are good. Place is clean and customer service is great as well.

Review №182

2019-05-20 19:34:26

Missing ingredients. Food keeps getting more expensive for the same pre-made portions.likely our last time spending $50 for a family of 4 for mediocre food at best.

Review №183

2015-11-04 20:00:23

Terribly small yet over priced portions. Coupled with a painfully slow internet and 30 min time limit on a crap network. This place blows. And so do the basic customers.

Review №184

2018-09-02 15:41:35

Indicative of any Panera Bread, youll find garbage and dropped food on the floor throughout the dining room. Tables were all dirty as bussing only includes clearing the table and not wiping then down.

Review №185

2017-03-11 23:22:02

They got rid of my favorite menu item, the Italian Combo. Although it is not their fault, they couldve did a workaround and made me a custom sandwhich, but apparently they are too good for that

Review №186

2019-04-28 19:22:16

The food here is consistently good, and service is great! The people working here are fantastic and kind, too, which is a huge plus.

Review №187

2019-02-14 16:29:08

Run of the mill Panera Bread, however, they are always out of bread! This location needs to focus on their supply chain as I have never seen another location run out of supplies as frequently as this one.

Review №188

2021-07-17 04:22:33

I just ordered chicken Ceasar salad to go and got home and realized I had no chicken:( haha and it was my birthday dinner

Review №189

2021-02-12 05:39:49

It was ok, this is the first time Ive been there and we all three were somewhat disappointed, the bread was soggy, the bacon hard to chew, it just wasnt as good as we hoped.

Review №190

2022-11-03 01:50:35

This Panera runs a tight ship. I have never had to wait long here and all the workers are very polite.

Review №191

2019-11-26 02:44:03

Better service that paneras I have been to in the past. Nice spacious location. Just wish the food was a little cheaper

Review №192

2019-10-29 19:34:05

Panera bread lovet this was my first time a Panera bread in San Diego I know we havet hire and Vegas yest never being there I weant to sandiego for the weekend and we stopped at the Panera bread is great I lovet food was great the soups the sandwichs ebrithing was great the prices are right not Spencer lovet

Review №193

2022-07-02 21:53:16

Rude Managers and hidden homeless people hanging out, hidden hogging up the outletsThey now have a bathroom code to keep the homeless out

Review №194

2016-05-05 14:30:18

If you like your order to be incorrect every time, this is the place for you. If you like your corrected order to be incorrect as well, this is the place for you. Third times the charm, we wont be back.

Review №195

2018-12-17 22:09:53

Amazing customer service, delicious food and a relaxing atmosphere. Been here every time Ive visited San Diego and am loving it.

Review №196

2018-10-16 19:56:05

Not my favorite type of food (honk if you love soup served in a bread bowl), limited drink menu, but nevertheless designed to be fun.

Review №197

2021-10-13 20:54:22

I guess the owner dont want people to use the internet and stay longer. He doesnt know that we come to eat and spend couple hours on our laptops. Very bad management

Review №198

2018-05-02 23:56:59

Food is good but coffee is not always consistent on taste..Sometimes times taste little stronger and sometimes with too much water.

Review №199

2015-05-24 13:36:24

Not sure what all the hype is about this place. I went in and got a tuna sandwich. It was dry, small and very little tuna. The only thing that was big was the price. I wont be going back.