Panera Bread in Fairfield

I consistently get food thats poor quantity and quality.

This location needs to hire new people is what I think. I love Panera, but have never had service like this anywhere else. My favorite soup tasted watered down, absolutely no flavor and the bowl was clearly dirty. Sandwich had one piece of chicken on it. And I paid $3 for a cup of unripe fruit with like 4 pieces in it that were even edible. Panera is not cheap, so scamming people on their food is just wrong. Mind you there was only 1 other person here, not busy whatsoever and most of them were standing around.

If you’re coming for “the take” spicy chicken sandwich, be prepared to be sorely disappointed. I know food is never going to be how they advertise it, but this really takes the cake. The sandwich barely had crumbs of the “fried pickles”, see the picture of what you actually get. Salad was sloppy and tomato had stem on it. Grapes in my fruit cup had dirt on them. Girl in the back calling people was rude when I showed her the sandwich and she grabbed a small handful more of the crushed fried pickles and threw them in the sandwich like she was irritated. Management should be made aware of the way food is being prepared there. Drive a bit farther and go to the Panera in Vacaville instead

Panera is ALWAYS out of ingredients! Its incredibly frustrating....I love fresh food and I understand such ingredients dont always keep as long but every single time youre out of something. This time it was sourdough bread, French onion soup, butternut squash soup and Pepperoni pizza.....how are you out of bread!?! I guess Ill take the 12th thing down the list I was hoping for... :/ Super disappointing and its been this way for years. My husband and I even joked when we walked in here what are they out of this time? Last time they were out of pepperonis and the clerk actually asked us if we still wanted the pizza? What a joke! If you cant keep food in stock on a consistent basis shut your doors because you shouldnt be in business.

Large restaurant, with plenty of indoor and outdoor seating. Clean with a friendly staff, and our food came fairly quickly. Nice that Panera has healthier choices, but some still fit into the comfort food category. And they have bread, cookies, rolls and bagels for purchase! Large parking lot, easy in and out. Near the movie theatre.

Go to the Starbucks in Barnes and Noble instead. The friendly cash register is really an attempt to overshadow the poorly assembled food and lack of options in stock!! They only had one coffee option—seriously? And empty half& half and 2% milk pitchers.The kitchen staff seemed to be working diligently to get orders out for the three people in the sitting area..but my chipotle avocado sandwich had a little sprinkle of chicken and one avocado slice. And dry oatmeal? Where do I start..I eat the same breakfast every time I go to Panera and I am so incredibly disappointed. What a way to start my morning.

Cashier in the front of the bakery w brown curly hair has poor customer service. Literally ordered a bagel pack w the two cream cheese tubs. They didn’t have one of the flavors and she let me know she put 4small ones in there I understood I looked at the pack and the 4 smalls didn’t equate the 1 8oz tub, so I asked for 2 extra because it’s for a Corp. event and it’s hard to share the small ones. She said no because it’s the same. So I went and did the math and realized it wasn’t the same. So I went back and asked if I could just have one extra she blows her breathe because she has to turn around and grab one extra but then she opens the other side of that mini fridge grabs a box huffing and puffing and say “here I actually found the large ones just go to your car and get the other ones and you can have this” mind you this is a rapid pick up order …. For me as a customer to be inconvenienced by an employee like her w a bad attitude because I’m asking her to do her job is crazy despite the fact or that I orders was in stock but not in my bag because she had to cut open a box …

Leave it to Panera to ruin breakfast. Ordered breakfast delivery waited an hour for it only for them to cancel it at the end saying it can’t be delivered. You guys rock. Also-they have gotten my order wrong here multiple times. This location sucks. Vallejo and Vacaville one is waaaay better

Management very unfriendly, uninviting, and looks as if she dreads being there. You never receive a friendly invite. If unhappy people are leading other people and preparing your food it makes the food and the atmosphere very unpleasant. I visited Panera Bread in Novoto. What a wonderful upbeat friendly place!! Fairfield Panera is really ghetto. Sad. Will try and never return. Ill try Vacaville its very pleasant and friendly.

They’re always out of food. Not a good experience almost every time I come. They need a better budget because it’s honesty unacceptable.