Papa Murphys Take N Bake Pizza in Redding

Review №1

2023-08-07 03:46:01

I ordered online and arrived just before my expected pick up time. My pizza was not ready, I was told it would be 10 more minutes. It took them more than 30 minutes to finish making my food. The customer service was awful. The guy apologized, but then made excuses as to why it was taking so long. There was no rushing to put the pizzas together. This is a place that does not cook pizza for you. If I had gone to a place that did, I would have got my food quicker. I am so disappointed and will not be going back.

Review №2

2023-08-13 01:10:28

Good pizza, great price, wonderful customer service.

Review №3

2023-10-14 04:26:45

Great place to get pizza when you are ready. It is easy to order ahead and then pick it up.

Review №4

2022-10-08 11:43:05

Pretty standard Papa Murphys. Nice that they have online ordering, placed my order first thing in the morning and it was ready right when they opened and friendly service.

Review №5

2023-02-15 03:46:28

The pizza is consistent but the price keeps going up and the customer service at my last visit was awful. I ordered online 2 adult pizzas and 2 mini make your own. When I get to the store I only find the 2 adult pizzas. The staff will not stop working on the make line to let me ask if this is my whole order they just assumed I had all my items and said I was free to go. so I stand to wait in line to talk to the girl at the register but they all start talking at once instead and inform me that even though I placed my order online 5 hours ago(plan ahead order), that won’t guarantee that I get one of the few they make each day. Which is fine but why not call and inform the customer during the 5 hours that when you pick up your pizzas we won’t have the kids pizzas? They offer to give me a medium crust that I can top myself which I decline and ask for a refund instead. One of the girls on the makeline takes my receipt and says I will get a refund in 3-5 days, I asked her if she needed my card again then and she says no. I get home and within 20 minutes a gentleman calls me back to tell me when he tried to give the refund it declined the card so I need to come back in and pay. I tell him that I wasn’t willing to come back in over $8 and he tells me I still will need to come back because my whole charge won’t go through. I tell him I will come back later to deal with it but not that night. The full amount has now cleared on my account and the refund was not issued. I don’t care about the money but I will not return to papa Murphy’s.

Review №6

2023-07-26 18:07:46

If you mess up my pizza,look it happens, just dont try and give me the toppings in little containers to fix it myself lol.

Review №7

2023-02-04 00:50:32

Picking up online orders here is a nightmare. They will not greet you or ask if you need help. They label the pizza and any sides you have to ask where to get them bc they don’t leave them with the order to pick up. If you get delivery and you are missing items it is because they just stand around on there and talk instead of completing orders or helping their customers. Customer service here is non existent. Do better

Review №8

2023-05-17 19:50:15

Thr WORST GLUTEN FREE PIZZA CRUST EVERR! Also my pizza was slapped together so disgusting! Tasted like fake cheese, and Normally there cheese is good!

Review №9

2022-04-01 02:06:50

Not sure if I caught all the workers on a bad day. Everyone is in a bad mood. When they handed me my pizza it was wrong. I ordered a chicken garlic add spinach and mushrooms. And there was no spinach. I asked if they could add it and they took it back and started to put it on top however, spinach will burn if it’s placed on top. So I asked if they could put on underneath. The manager got mad and snapped at the workers and said to make a new one while she stormed to the back, throwing away the “messed” up pizza. After they started on the new one, they again forgot to put the spinach underneath… and the other half of the pizza was bacon and pineapple yet they started to remake it with Canadian bacon…. At this point I’m overwhelmed with having to tell them they messed up my order again because they were getting so upset they were having to remake it. I’ve never had this problem with the placer st location so maybe the managers bad attitude is rubbing off on the other workers. It wouldn’t have been a big deal but I was charged extra for it and it was on them for continuing to mess up the order. I felt bad having to say something. I will just continue to go to my normal location and not this one. I hope their day gets better!

Review №10

2022-09-07 02:56:08

Pepperoni on top is against the pizza law. Especially on top if sausage.