Being a former Ambassador, now a Titanium member is NOT WORTH IT. You have to spend 1/3 every year (100 nights) living there PLUS $23K to maintain being an Ambassador with garbage benefits. They dont even upgrade your room! Only good things (and I being generous) are check in/out early and free breakfast if they have it (other locations) other than that its all the same as a beginner. Also, there is no fast wifi interface for loyal members (Titanium/Ambassador). Its a joke, and I feel robbed.
My boyfriend and I stayed here for 3 nights at the end of December and had an amazing expereince. The value was incredible, our room with a kitchenette was spacious and clean, the bed was cozy and we enjoyed using the on-site gym. We would definately stay here again!
We had an amazing stay here, everyone was very nice and everything was available as advertised. Beautiful grounds, nice rooms and good amenities.
Dog friendly a plus! Very nice setting, complete with its own dog area. And I have to mention full breakfast options, the only thing they didnt have was hotcakes.
Spent one night here, and the room was ok. Things that make it a 3 star stay. There was hair in the bed before we got in that made us a little uncomfortable. The coffee maker had the pot part missing, so no coffee or tea. There is no complementary water in the room and parking is an additional $25 which is not a big deal, but just annoying enough. The room size and kitchen were great. TV entertainment was good too.
Overall, not super impressed but also not super disappointed either. Had a bad experience with hotel crew that dropped the rating as well. Definitely not worth the current price, but would be good as a budget hotel.Pros:- kitchenette- spacious- exhaust fan in bathroom- dual bedside nightstands- free breakfast- semi-private villas- decent location- faucet water drinkableCons:- bathroom sink is separate from toilet- some sort of mold (?) or black stuff on the ceiling and in corners- somewhat confusing layout with all the separate villas- hotel staff literally barged into our room without knocking (my husband was getting undressed) because they thought we had checked out when in reality they just had the wrong room...- expensive- rooms out of date
This hotel is a hidden gem. You basically have an apartment setting with a fireplace and full kitchen. Jay was fantastic and very nice and helpful at check in. Days later he even remembered me by name! Great staff at breakfast, as well!
Nice rooms. The bed was very comfortable. The staff was really polite.
The location of this property may be a bit hidden and challenging to access when on the opposite lane, so it requires careful attention. However, once you arrive, the service is commendable. They offer a great breakfast that is quick and continental in style, providing the essentials. Due to the location, the rooms may have slightly limited natural light, but they are convenient and well-equipped.Each room includes a kitchen with cooking facilities and refrigeration, as well as a comfortable lounge area with a sofa, a two-seater dining table, a television, and a full bathroom. These amenities make it an excellent choice for families or corporate transfers, catering to their various needs.
Old smelly rooms. Decent breakfast. About half the front desk staff could go away and make the place better.
So far had the worst experience we had ever had staying in Residence Inn brands. Room is filthy, smells like mold, all plumbing is leaking, water pressure is very low. And front desk customer service is awful. If you are looking to pay around $400/night, look elsewhere, otherwise you will be very disappointed.
Enjoyable week long stay. Helpful front desk, rooms were a little dated but met expectations. Free breakfast was pretty standard and was well stocked. Didn’t check out the pool or fitness room. Very walkable area, close to grocery stores and shops. Would stay here again
Clean and roomy, very friendly service. Conveniently located for Northern San Diego, La Jolla. Relatively quiet, yet kid friendly with friendly patrons. However, hopelessly overpriced at 400 usd per night, very basic breakfast on paper plates not commensurate with the price tag. Ambience is that of a high school cafeteria. This would be fine for a low budget hotel, but for this price, I expect something that steps up its game.
The Residence Inn by Marriott San Diego has an awesome location. We needed an extended-stay hotel in an emergency and this place gives us the best location to access the UCSD campus. Free breakfast and happy hour are awesome. Rooms and service in general are really fantastic. However, the wifi here is not very stable and speed is limited, which often causes trouble when we do our zoom meeting.
I had stayed at Residence Inn by Marriott in September 2023 for 3 nights for a business conference. On the first night, I suffered from insect bites on a bed which was apparently clean. I had a total of 7-8 bites across my legs. Because of the itch, I couldnt sleep well for all 3 nights, and this negatively affected my performance at the conference. In fact, before I had booked this hotel, I had already read on Google Reviews that this hotel suffers from bugs on the bed (not bed bugs exactly but anyways would get bites on bed), but I still booked it thinking that perhaps the problem was solved or it wouldnt happen to me. Unfortunately, this was not the case. I talked to the staff after the first night, and they sent two engineers to check my bed. The conclusion was there were no bed bugs. Well, yes I would think bed bugs were visible by naked eye but I am sure there are some insects invisible to the eye there. Anyways, I would not stay in this hotel anymore and would not recommend it, if you want a good nights rest.
Located within easy walking distance to many shops and restaurants. The room was well kept and comfortable. The shower head could have used a little maintenance, but it was adequate. The breakfast buffet is plentiful and a nice start to the day.
Rooms are like little apartments and well equipped. Surprisingly, there is not daily housekeeping as advertised in their website. Be prepared to find undone beds when you come back after a long day around Breakfast is included and good, some profiling by the security guard at the door, though.
Stayed for a week. Plenty of room. Full kitchen. Beds comfortable. Nice pool area. Multiple hot tubs in the complex. Staff are extremely friendly and go out of their way to assist you. Complimentary Breakfast with a nice selection kept full even during rush.
Great hotel right near UCSD, complete with very spacious rooms and surprisingly good in-room kitchens. Note that this is a typical older Residence Inn property so its a typical collection of dense-packed low-rise buildings, and parking is best described as tight but ample. (just baarrreelllyy doable). Three EV charging stalls too.Walkable to some shopping nearby if you dont mind a bit of a walk and some gentle hills, very close to UCSD but again a bit of a walk (and be careful which roads you choose to walk if you do, some are better for pedestrians than others!).Breakfast buffet has hot food but a bit limited, very typical for a Residence Inn.
All good. Very convenient and super clean. Good breakfast included.
The main thing to understand is that this place offers a great value for what you’re paying for. The rooms are a little tired but again, not important to me vs sleeping 5 in the same place. Breakfast was ok, typical free breakfast. The staff here are really nice and work hard. I’ll stay again when visiting San Diego. The location is central to most anywhere you wanna go.
Stayed here for a couple weeks with my 2 dogs while my apartment was being repaired and it felt like home! We felt safe and had everything we needed. The staff were all responsive and quick to help. So many additional perks as well… they were offering free beer on tap during our check in and the next night as well. We really lucked out with this one!!
This place is not worth it. First of the beds are old and gross. Second of all they are thieves they stole my kids lunch boxes. They should be ashamed. Never again.
I honestly loved this hotel! The staff were all so welcoming and made the place feel like home, it was also (what it seemed) to be fully staffed. That is a big plus for me. The rooms where attended too each day, the breakfast was attended to consistently, and the maintenance staff was also available to help us with door knob issue. The rooms look a little dated but I dont mind because it was clean, as in no site of bugs or dirty marks in random places. The parking was good also, we parked close everyday. Having an upstairs was convenient and fun! The breakfast was very good also! I loved making oat milk coffee with honey. The hotel was easy to find and was near great areas!
Had an excellent stay with our family at residence inn. Great housekeeping service, delicious breakfast (with lots of space and food options), large spacious rooms as well. I received a complimentary upgrade to larger room with my gold status because they had an available room.The front desk staff was great. Due to inclement weather at home we had to extend our stay in San Diego and the front desk staff was very helpful in extending our stay. Will be planning to stay here again.
This place was weird. It felt like an old garden apartment complex that was converted to a hotel. The rooms are nice enough, but the layout a complicated and noisy as the housekeeping is dragging their carts over sidewalks outside the rooms.
This is the best place to stay.The staff is very kind and helpful. Hannah really impressed me with her great customer service. You feel like family when you are there. Great for parents and kids. The breakfast was huge !
This place is like a resort! Super clean efficiency apartments instead of a regular room. Mine even had a fireplace. The bed was so comfortable. Will definitely stay here again the next time Im in town for business.
Location is somewhat hidden and challenging to get to when on opposite going lane. Need to pay close attention. Good service. Great QUICK breakfast. Continental. Basic. The location for this property cause the rooms to be a tad dark within. But convenient for what you get. Kitchen and supplies to cook and refrigerate with, lounge (sofa) sitting area, two seater dining table, tv, and full bathroom. Great for families or corporate transfers.
Marriott used to be known for its superior accommodations, great rewards program and its super friendly staff. Sadly I am afraid those days may be behind us... this hotel is in desperate need of a refresh / remodel. The staff was okay, but when I inquired about paying for parking they seemed annoyed... Then, I found that the other team members in my group were not paying for parking I called the front desk and was told that they could waive the parking fee just dt this once... I have about 450-550 lifetime nights at Marriott properties and am currently at the Ambassador rewards level and I am thinking about changing my go-to Hotel Chain...
Stayed at this great property for Thanksgiving as we were visiting friends locally. The location was walking distance to a shopping center with a Whole Foods and many other nice retailers. The front desk staff was excellent and truly interested in the hospitality part of their jobs which was very refreshing. The front desk staff upgraded our room without asking to a family room which was super for us as we had our 2 little dogs with us. We will stay again on our next trip to LaJolla!
If youre on extended travel like me (6 weeks) then having an efficiency apartment with a full kitchen and just about everything you need to live a somewhat normal life, this is an excellent place to stay in the greater San Diego area. The staff is excellent, the room service is great. I give this a 3 star only because the internet service is AWFUL. If youre working like me, then fast, reliable internet is essential. I like surfing youtube for interesting channels to watch and whatever interface application is used is awful as well, keeps disconnecting and I have to repeatedly exit youtube and signing back in. This would be a five if the internet service was better.
If there was a way to give more than 5 stars, I would! The rooms were clean, had a lot of space, all of the kitchen utilities worked, the bathroom was cleaner than clean and overall I would have lived here if I could afford it! The gym was lovely with a wide variety of equipment, the fire pits created a lively atmosphere, plenty of parking opportunities, the pool maintained a decent temperature, the breakfast buffet was filling and delicious, there was a whole foods and a few restaurants only about a 10 minute walk away and the staff! Oh the staff! They were so sweet and helpful, eager to provide information about the area, everything from things to do and other recommendations. They made the hotel an even better experience and I will be staying here again!
Fantastic FANTASTIC service and quality at this location. Are the rooms a bit dated and in need of remodel…yes. But…the service and cleanliness of the room, grounds, and facilities more than made up for it.My luggage went missing from my arriving flight but the staff took great care of me and provided me everything I could to ease the burden. I would definitely stay at this location again when visiting the area. Great job, EVERYONE!!
Decent rooms at a great location. Good for families and light cooking while on vacation
My family stayed in the Loft-style suite, if you will. There are two “rooms”, full kitchen and a living space. The top “room” is a loft and is semi-open to the lower story. This is a great option for a family with older children as there are stair which may be dangerous to the younger kids. It was clean, a bit dated. Everything worked fine, except the ceiling fan in the living room. They offer complimentary WiFi and breakfast. A decent budget friendly hotel.
Great hotel and fantastic and free breakfast bar each morning.
Great everything, had a greqt experience and a good bfast ! Kudos to everyone at this location
I recently booked a weekend stay at the Residence Inn La Jolla. I am a Bonvoy Ambassador member and have to say that this awesome suite hotel is at the top of my list of favorites. I actually stayed at this great hotel on my first trip ever to San Diego back in March 2001 and decided it would be a great place to stay and celebrate my birthday and recent successes. The staff, room and property did not disappoint. Upon arriving, Victoria and Evelyne gave me a very warm welcome, wishing me a happy birthday and giving me wonderful welcome/birthday gifts. Then I arrived to the awesome bi-level suite that they upgraded me to. The room was impeccable and spacious. Then I found a hand-written birthday card that Victoria, Amelia, Monica all signed. What a nice touch to make me feel exceptionally welcome on my birthday weekend. The pool is excellent and the location even better as you can walk to a myriad of awesome shops, restaurants, Whole Foods and lots more. We only took our car out once the entire weekend to go pick up food at a favorite restaurant. The breakfast was delicious and the staff there very attentive and friendly. There is an abundance of trees and natural beauty on and surrounding the property and it really feels like a home, not a hotel. I will surely be back here again soon instead of the Del Mar Marriott where I normally stay that is also awesome but I have to say this Residence Inn takes the cake in many ways.
Fantastic customer service. The hotel, while a little dated, is comfortable, clean and quiet. Checking in was beautiful, the breakfast and happy hour is a nice touch. Location is perfect, easy access to anyplace in LA . This will be our new LA place.
Definitely enjoyed our stay here. Having multiple grills on site was a big plus. Rooms are unique as it was previously an apartment complex that was converted to a hotel, much more of a private feeling. Spa was dirty and water wasnt hot enough, so one star off for that. Staff was very friendly and helpful. Also plenty of parking on the street, save $$ not parking at hotel.
We decided at the last minute to stay another night in San Diego. So we blindly booked here. I have mixed feelings about staying here. It seems like there is also apartments with long term tenants in some rooms, sort of mixed in. Some little old lady was glaring at some kids playing outside. Maybe I am just not used to this type of stay, it was a little strange to me.Our room was clean and decent enough. Staff was pleasant. I have no complaints there. I didn’t feel comfortable with the sliding glass door. Felt like it was too easy for someone to break in, so we didn’t leave anything valuable in the rooms.There is a pool and a jacuzzi right outside our door. It was convenient, if we were inclined to use it.It is close to the University. In case you want to know this.Overall, it was good for a one night, last minute, stay. Returning here is highly unlikely.
Oscar at the reception was very accommodating to us. We loved the suites . The pool was delightful. The breakfast is so much better than I expected it would be! Everything was just great and I look forward to coming back again.
My family of 5 and I stayed at the Residence Inn for a weekend trip in San Diego. The rooms are spacious and have all of the amenities we needed but they need to be updated. The room was also extremely dusty. I get that this may happen from the air conditioning but 1) the room should be cleaned AND dusted before guests arrive and 2) they should really change their air filters. I spoke with the front desk and they offered to move us to a new room but, we had already carried all of our suitcases up the steps (Needs an elevator!!!) and didnt feel like moving across the property at midnight. In addition to that, the parking is also horrendous. On the bright side, the breakfast wasnt bad and the hotel is in a great location right in La Jolla and close to downtown. Pros and cons. I would stay again. Possibly after some upgrades.
We stayed at this Residence Inn in La Jolla this past week in June 2022. The staff was very helpful and friendly, and I’d like to thank Jay at the front desk for going out of his way to make sure our room was ready for us. Thank you for the room upgrade with the Bonvoy program. Our room was spacious and clean. We couldn’t have asked for a better hotel for a family vacation.
I was here for about two weeks and pretty much no complaints. Staff is attentive to your needs or concerns. The rooms are really clean and well maintained, there’s complementary breakfast with a good assortment. Plus they have the best body wash and shampoo.. which is tea tree!!
I’ve stayed here previously and it was a great experience but last night was very disappointing, the thermostat didn’t work and it was raining so we were stuck in the room with the thermostat at 70 on fan mode . My toddlers woke up with red eyes and runny noses, the remotes also hardly worked for the tv’s they kept saying no signal I had to keep pushing the button over and over and it would not work except to power off. $600 for a room and we had no heater and could only use one of the three TV’s
I thought this was a great hotel. Yes, its an old apartment building but it is well maintained, clean and comfortable. Service was excellent and everyone was friendly. I made several calls for service and they were all answered within 5 minutes. They had some beach toys they let us borrow. Breakfast was your typical Residence Inns. Everyone was kind and accommodating. Its a few minutes from the beach and Aquarium. Cant wait to go back. Wish they would move the wheelchair entry unit from the side of the pool to allow for better visibility of the kids on the steps but whatever, this was exactly what we needed for our family of 7.
We got a family suite which looked great in the beginning but then we found out there were only 2 remotes for our 3 tvs. 1 remote worked and would randomly turn on the TV upstairs, the downstairs bedroom TV never turned on. We had planned on making breakfast in the morning but there was only 1 pot and 1 pan, both low quality. The pan was bowed so all the food spilled in to the middle and there was something on there that was burned in and ruined our breakfast.the beds were comfortable and the room was clean. Another issue I had was with the pool. There were no pool reservations and when i tried to take my kids there were about 4 families in there, and this isnt a big pool. We are actively in a pandemic but there was no room for social distancing. Overall I would probably choose somewhere else. I would not equate this hotel with La Jolla at all!
This was a great place to stay with my family of 4 during a week long vacation. It is close the zoo, Sea World and the Scripps Aquarium . Its also close to shopping and the I-5 so getting places is easier than staying downtown.Our suite was clean and serviced well each day. The hotel is a little bit older but has been well maintained and upgraded over the years. The breakfast buffet was larger than I expected and had some rotating items through the week to mix it up a bit. There were evening drinks and food Monday through Wednesday, which was very nice after a long day at parks and attractions with the family.The service was great. When we arrived, power in the entire area had been out for several hours and the staff had been working with cranky guests to help then with a problem that the staff had no control over (local utility outage). The hotel staff seemed polite and helpful through the entire outage. Throughout the entire stay the staff was friendly and helpful. My family will be staying here on our next visit to San Diego.
Not to happy with our stay. While the size of the room (family suite) was good and the staff was great. The room needs to be updated. Parking is horrendous. We needed handicap parking and a whole bunch of jerks with no sticker or placard parked there instead. The hotel should not allow this AT ALL. We all got the runs from their breakfast, so please skip that. I understand it was free but I feel like they should pay me for my bubble guts. There are better places to stay Im sure.
Very comfortable room and bed. Everything was clean and orderly. Check in was very polite and easy. The $18/day parking fee is a but of a turn off. The breakfast buffet is quite good. Plenty of options and the quality is adequate. Loved having a full kitchenette complete with dishes, silverware, pots, pans, cooking utensils, etc. We walked to several restaurants as well. I highly recommend it.
Great location near UCSD. The pool and large Jacuzzi were clean and empty. I loved my room. The service was attentive from the check-in to checkout. Great breakfast.
I have stayed here many times, and have been a Marriott Rewards member for over 15 years. I called the front desk today to request an early check in because I had a three hour conference call starting at 10am. Chris upgraded my room so I can get in a room by 10am. We were upgraded to a loft suite which I never knew they had here. Now I will request the loft every time I travel to La Jolla. Kuddos to Chris for facilitating an early check-in so I can make my long business call. Thank you!
Rooms smell of mold/mildew and the walls are very thin. They need to check for black mold growing in the walls and under the laminate in the bathroom. Paint on the bathroom door is bubbling and peeling which is an indication of water damage.
More of a 3.5 star rating. We stayed in the family room. It had 3 queen beds and a pullout couch. The rooms are nice inside, the beds were in good shape, nice and roomy however there were no actual rooms with doors. The bathrooms were your only privacy. Its a little bright but the curtains darken it a lot. The fan light was turning on and off the first night, not sure why. Its a remote fan so it could have been someone elses remote. The breakfast was nice! I suggest putting chocolate chips into your waffle batter. It was a good location and a great stay but it was a challenge to sleep. Thus its a 3.5 star rating.
The pool is fantastic, though a little on the cold side for swimming after dark. The breakfast options are amazingly varied. Some rooms are very spacious and open, while others feel much more tight and enclosed. The rooms are organized in small houses. Decor is lovely, and fairly simple. Good place to stay.
Our stay has been nothing but positive. The full breakfast is hot and delicious. Coffee available at all times including Decaf, syrups, spices, cream, soy and milk avail. Lourdes one of the staff went out of her way, as has the rest of the staff too, to make our stay a pleasant experience. You may choose daily housekeeping or put out a green card to indicate not needed today for use of the towels in a green fashion, saving resources. The 24/7 room- keyed entry gym was satisfactory comparable to those requiring a membership, TV, one large screen and individual ones with each treadmill, drinking water, and cups, fitness balls and mats, clean towels; outdoor pool, delicious daily breakfas with large screen TV in dining area, a food service area to purchase items for your room area, front desk with someone available to service your needs all the time. Beds are very comfortable foam mattresses and lush pillows; Prompt, courteous respectful correction upon request of any problem areas or needs; 3 days of specialty item foods available at 6pm. Only con: Only fee based parking available and is limited but never had a problem finding a place to park. So adequate. Staff is friendly, personable, and service with a smile. I would not hesitate to use this facility again. Thank you, Residence Inn, for a positive experience.
This was a first of many trips we will be taking as my son has tournaments here. Sadly I was very disappointed with this property. It’s very cute on the outside but the inside was a huge disappointment. The room was really dirty and in need of a full remodel. The shower leaked the entire time there. The toilet was filthy filthy! Walls had gunk. No washcloths or dish soap. Check in was easy but check out was frustrating. The clock in our room was 30 minutes behind and we were asked to leave. Parking is an extra $18 a day! I honestly wouldn’t recommend this hotel and we will definitely not be back here. Almost $300 a night it’s not worth it.
This place is AMAZING! Stayed here (in room #1711 at building 17) for about $150/night (+ $20 deposit & taxes of course) and my room was HUGE! It had a full kitchen with all full-sized appliances: including a dishwasher, stove w/oven, microwave, & a fridge/freezer w/automatic ice maker inside it! I had 4 closets/storage rooms that had plenty of hanging space & multiple wired racks or shelves- one of them had a furnace (I think?) in it, but still had plenty of floor space underneath it. It had a corner desk w/table lamp & a rolling chair. A small dining table w/2 chairs right between the kitchen & living room. The living room & bedroom were the same one room though (with no divider or anything)- the middle of the room had the couch w/side table & a tall lamp, directly across from that was the TV against the wall (which did not work for some reason btw), and at the far end of the room was the bed with 2 side tables w/drawers + 2 lamps on each side (one was for reading) & an alarm clock/radio. The bathroom had tons of counter space & the whole side-wall was a full-length mirror. The toilet & bath/shower were inside a room with a lockable door. Anyways, I really think this place is great for families cuz its just like a real house or apt & has lots of storage space! Cant wait to stay here again! 😁
Condo style accommodations. Very spacious. Beds are comfortable, but maybe a little soft for my liking. The rooms are clean but starting to show their age with that cinnamony deodorizer and banged up corners.
I had a great stay at the hotel. Courteous hosts, and the free beer night didn’t hurt either. I walked to get some takeout tacos at the mall next door, came back and got a free beer, and wound up with a great dinner after my flight. Water pressure was good, hot water was hot, bed was clean and very comfortable. Just how it all should be.
Amazing service, amenities, and resources! We only stayed one night, but the room had a full kitchen including pots and pans, cooking utensils, silverware, and dinnerware. The hotel was also walking distance to a nearby shopping center with plenty of restaurants and a couple grocery stores. I really enjoyed the complementary breakfast, too. There were many breakfast options! I highly recommend this place to anyone staying in La Jolla!!
Service was excellent. Room was huge. I was upgraded due to my status to a beautiful 2 floor 2 bed and 2 bath with giant living space and nice kitchen. There was a fire place too. Breakfast buffet was very nice. Problem was the bugs in the room. Found a spider in the shower in the morning and a maggot type bug on the floor in the bathroom as well.
Its perfect. Very close to shops and restaurants. There is parking on the street so you dont have to pay for it! About 10 min away from the Cove. Breakfast was good. We got the loft with 2 bathrooms! It was a good trip. I love residence inn.
Totally loved this place. After staying in the Hilton and Hyatt hotels, this was a much more casual setup and so comfortable and private.The rooms are cute little units, with a small lounge area, kitchen with a fridge & stove and dresser room with wardrobe area and bathroom with bath & shower in one.It was relaxing accommodation. The breakfast was casual however such a wonderful selection of fresh fruits, oats, cereals, muffins, waffles etc. Hot items like scrambled eggs, potatoes etc. Fruit Juices, Coffee, Tea etc.The lobby has coffee & tea facilities available all day and fresh water.There is a little shop for any additional late night snacks required, simple medications etc.The laundry facilities were helpful to get some laundry in after travelling for 2 weeks.The conditioner needed topping up, but that was a simple request and sorted asap.The staff were friendly and helpful and I loved this little place
Comfortable and close to scenic locations and convenient shopping, this is a great option for a family on vacation looking to keep on a reasonable budget! 3 TVs, two bathrooms and with 2 bedrooms and a pull out couch, theres plenty of room for everyone.Grills and pools around the hotel are easy locations to have a party without going anywhere far. Mondays, Tuesdays, and Wednesdays are exciting with a happy hour party hosted on the main lobby!
I was disappointed that the “hotel” is clearly an apartment complex, which has been purchased and converted. The outside is a bit dated and could use some TLC. That said, it was the only location in the area, which gave us a true two bedroom “suite” plus a common living area.Inside of the room was spacious, comfortable and fairly modern. If you’re looking for the “hotel” or “resort” experience, this is not that. If you’re looking for very comfortable accommodations in a nice area and you don’t care about the “hotel” experience, you’ll be right at home.Service and staff was excellent!
Enjoying our stay so far. The hotel is in a great location. Our room is clean. The room layout isnt the best. It has two queen beds in one room and a loft with another queen bed. None of the bedrooms have doors. I wish there was a bit more privacy available. Other than that, the room is great.
Hmm...where do I start? I consider this place a second home. I’ve been coming here for work travel for 4 years now & every time I come, it gets better than the previous time. The location is incredible. There’s a lot to do in the area to pass time; beach, shopping, Torrey Pines, hiking, etc. The amenities make you feel like you’re at home. Spacious rooms, fully stocked kitchen, pool, gym, outdoor grills & hot tubs (hot tubs closed due to COVID-19 at the moment). Pre-COVID, the breakfast had to be the best hotel breakfast I’d ever eaten. Even with COVID-19, the selection is sufficient. The Residence Inn mixes & taco truck pre-COVID were always something to look forward to (currently suspended due COVID-19). Now to the best part: the staff. They are amazing. They make this place worth it. From Ana to Anessa to Antoneisha to Claudia to Evan to Fernando to George to Gio to Hollis to Ms. Irma to Jay to Ms. Martha to Noelle to Peter to Sarah (spelling?? sorry you all 😬). As cordial, courteous, helpful & upbeat as a staff can be. Oh, and lest not forget Ms. Martinique. Her hospitality skills are on a level that I’ve never seen before. I’ve done a lot of traveling so please, take me at my word. It was truly something to behold witnessing her in action. From assisting guests to answering calls to staying patient, polite & keeping her cool under pressure, her ability to multitask the way she does is pretty impressive & definitely deserves recognition. If you ever decide to stay in La Jolla and/or San Diego, put this place at the top of your list. You will not be disappointed. If I could give it 1000 stars, it still wouldn’t be enough.
Would stay here again. All staff was friendly. The evening appetizers and drinks were well done although breakfast was very crowded. The 2 floor room worked well to accommodate the entire family.The room was a bit dated and needs repairs for peeling paint and door trim pulling away from wall. The matress should be replaced.The $18 per night for parking should be included in the room charge but seems common for this area.
Rooms were dated, and a bit dingy but it did the job. The hotel was conveniently located near the UCSD campus and many biotech companies.
One of the nicest and cheapest places to stay near the UCSD campus. It’s not really walking distance to campus though - unless you’re prepared for a tough uphill hike. Would recommend catching the nearby bus to get to and from the school. Rooms are nice for what it is and they’re pretty big and clean. Check out process was slow. Overall, if you can afford the Hyatt, it’s a big step up from this place for not much more money.
Nice place to stay near ucsd. Buffet breakfast had good oatmeal and bacon. Their coffee is actually pretty good too. Walking to the price center was not straight forward though…
Love staying here. I really like the 3 room suite, where we stay when i take my family to San Diego. Many of the buildings have separate outdoor hot tubs shared by four rooms! Great chance to meet new people. Usually very good breakfast and managers hour on Mon-Weds, but this last time was disappointing.
Very nice apartment like hotel. Breakfast was complementary and delicious. My only complaint is that this property isnt really close to anything. If youre visiting San Diego I would consider a hotel closer to downtown. Otherwise its a very decent hotel with spacious rooms.
This hotel feels like a old hotel. The rooms feel dated although the beds are comfortable. The carpet in the room was pretty bad. The breakfast was decent. Accessible to restaurants within walking distance. This was probably the highlight of my one night stay.
This is a very low key hotel mostly better for a family stay. There are a lot of kids around and it’s noisy. We picked the location because we were visiting for a conference and we had to be close to the University of California San Diego. but it wasn’t really worth it. It’s not very clean and the staff, including the manager of customer experience (Mike) are super rude. There was a power outage on one of the nights and the hotel didn’t provide any notice when we made the booking and they did not apologize or reimburse us for the night. La Jolla is such a lovely neighbourhood do not ruin your visit by staying here.
This is my All Time favorite Hotel chain. I love the Residence Inn over all others because it feels like home when Im on the road. This location in particular has a lot of great dining surrounding it, plus all the popular delivery services make this place special. Thank you to the staff for making this an awesome stay.
Clean and comfortable rooms at a great rate for La Jolla. The beds have just been replaced are are very comfortable. It is a full studio apartment style room with a full kitchen. Lots of storage for longer stays. Monday-Wednesday there is a dinner with free drinks included. Sometimes it’s a good truck with discount prices but most of the time it’s all free. Parking is $18 a night. This location is great for shopping, going to the beach and tons of food choices all around.
I have stayed here once or twice a year for the last ten years. On the positive side, the rooms are spacious. The location is convenient to visiting the university and local high tech companies. On the negative side, it is hard to find a parking spot if you arrive after 8:00 pm. You may have to go to the overflow area. The desk wont warn you about this - you are on your own. Part of the drive through the complex is one way, which is very inconvenient when everything is parked up. The breakfast is free but it is very crowded. The coffee is poor, but this is typical of all Residence Inns.
We are elite members with Marriott because we always stay with them when we travel. We have never had a complaint against us, but this place is so old and falling apart that we couldnt move without the people below us calling in a complaint. The door didnt close properly, so our options were to have light, heat, and bugs coming in, or have a double layer of weather stripping so we had to really slam the door and it still didnt close a couple of times when we left our room, so we came back and it was not locked. The alarm clock went off at midnight the first night, and the main light kept automatically switching on all night the second night. The water tasted like moldy bread. I couldnt drink it. The attic access was tearing away from the ceiling. Some of the lights wouldnt turn on at all. The steps in the pool were slick because they werent cleaned properly. (I used to clean a pool, so I knew how dirty it was the instant I stepped in.) I gave it two stars because the service staff was friendly, the beds were comfortable, a separate loft area for sleeping was nice, and the room was really well stocked and clean. We will never stay in this particular Marriott again.
Breakfast was great. Changed the price when I arrived. 18$ a days for parking. 150$ pet fee. These on top of the high cost per night.. rooftop deck was unusable. Happy hour food was bealy. PASSABLE.. bed was comfortable. . Pool and hot tub need a good cleaning. Most likely will find another place for our next trip
Hotel is very dated and rooms are in need of a full renovation. Breakfast was edible at best but not great. Disappointed overall. Surprised this property would have Marriott’s name on it.
This place is old. The very first thing both my wife and I noticed was the smell. Do you know that smell of when you’re looking at an apartment to rent and you can tell there is mold somewhere in the place? It smelled like that. There was definitely mold in the bathroom and some of the drywall was rotting. None of the doors closed properly in the entire room. They were all warped and bent out of shape. The kitchen smelled bad too. Like it really needed a good cleaning. If you just glanced at the room it didn’t appear dirty, so that was good.The breakfast buffet was huge! I was very impressed with the variety and quality.
My room smelled like cigarette. Despite arriving for early checkin and the staff knowing we had a lot of luggage we were at the very back of the property with a lot to carry.Just want overall pleased with the room/property.I did like the heated pool, the townhouse style rooms and The bed was super comfy.
Room was very spacious (2 floors) and clean. Rooms are however outdated and bathtubs look worn. Pool was locked for the first half of our stay, and then the boiler was broken so I was unable to take my toddler in the pool. Each receptionist seemed unaware of the issues (one was however very helpful). Enjoyed free breakfast daily and snacks during some evenings.
Clean, spacious and comfortable rooms, convenient location near UCSD, and friendly service. Parking was stress free. Staff wore masks. Decent grab-and-go breakfast. A nice place to stay, especially for families!
Very comfortable and spacious room with kitchenette and large closets. Fabulous breakfast included. Easy access to UCSD campus. Pleasant staff.
Great value. The suites are sweet. We had a 1 bedroom plus a loft, full kitchen, 2 bathrooms, 3 TVs and free breakfast for 5 for about $220. The place isnt fancy but it is nice and well maintained. Has a wood burning fireplace in the suite we had.
Some wear showing in the rooms but they appear to be keeping everything in very good shape. Very clean. Excellent housekeeping! Friendly staff. Good breakfast.
Rooms were clean. Bathrooms clean and had the usual supplies. The staff was friendly and certainly appeared to care. There is a morning breakfast provided free of charge with the usual food options and plenty of seating.The store was poorly supplied and had very little in the way of snacks/drinks. My biggest gripe though is that the property is pretty noisey. It is also very close to the UCSD campus and I suspect a fair number of younger (somewhat noisier) folks stay there.
Large, clean, comfortable room with kitchen. Especially nice if dont want to eat out. Huge breakfast laid out (waffles!) if you dont want to cook.Fitness room adequate, pool rather cool for evening swims. Cramped parking lot. Convenient walk to restaurant, UCSDSo 4 stars.
While I have nece stayed at this hotel, Ive visited friends that have. The hotel rooms are nice and are 2 level suites. They have always been clean. Definitely a place to stay at for limber periods of time. But hosting a small gathering or party here would be a good place. Overall I like the hotel. The location is a little strange and can be a little tricky to find just because it is tucked away, but that doesnt affect much.
Family of 5 this is an excellent facility. Kitchenette and 2 bathrooms. 4 beds (including pull out sofa bed). Front desk staff pleasant. Walking distance to great bars and restaurants. Grocery around the corner as well. Pool and hot tub small but well maintained and open till 10pm. Drawback: must pay for parking and was 18$ US PER DAY. Long stay facility that requests parking payment...thus 4 Stars.
I’d say the main reason to stay here is location. It’s pretty dated and depressing, and the layout is tricky. They have 34 separate units, with kind of a cheap motel vibe. Parking is $18 a night as an additional sting to the overpriced rooms. I stay in around 90 Marriotts a year, and I’d say this one is pretty bad in comparison to the norm. 3 stars for the nice staff and housekeeping.
I really enjoyed my stay here and the staff made me feel like I was home while away to taking care of my father in the hospital. Special call out to Jay for caring and checking in how I was doing. It made everything more comfortable.
Ive been a member of Marriott since 2004, and weve stayed at many Residence Inns over the years. We planned to stay here for 6 days for family vacation. It started off badly because we were met at front desk with some very unprofessional attitude, from an individual who wasnt very helpful with dealing with an issue, that was because of their system, but I had to call Marriott rewards support to address the problem for them. Not what youd expect from a Marriott employee. This is a very old facility, so the smell of smoke was clearly there in our room, as well as gnats flying around. It was just bad. We had very loud neighbors and what sounded like drunk guests in the parking lot fighting our first night. Loud cussing that woke us and the kids up. As a result, we decided to leave the hotel and find another Residence Inn locally because of the gross smell, gnats and noise. One other hospitality issue I had... we have a dog and I know we are responsible for the one time non-refundable pet cleaning fee, and as we left, because of hotels issue, we had to pay it. What stinks is because we had to move hotels, because of the low quality of our stay, we essentially had to pay a one time pet fee twice for our vacation because of having to find a second hotel. I dont think that was right. Combine that with a lost day of vacation due to no sleep and having to find new hotel, re-pack and move to new hotel, it just was a really bad experience and Id suggest you stay away unless youre ok with an old hotel combined with some potential front desk bad attitude, noise, bugs and bad smells. Cherry on top of all of this, as I checked out, one front desk lady was very nice, but the other front desk guy (who was friendly) suggested I not take a lower room to avoid noise... I dont think it was his intention, but a solution to the problems at a hotel doesnt lie on guest to know better how to book a better room.
When booking our room online though Marriott, under the special request section, we requested to be on the second floor and extra towels. When we arrived at check in, the man processing our stay asked if the second floor was alright. He placed us in room 123, which has to be the worst room onsite. It’s next to the main road. Our bed shook every time large vehicles passed by. We did not have any extra towels as requested. The screen door to balcony was off the tracks. The television wasn’t plugged in correctly and the floor lamp had a light out. In addition, there was bagged trash outside of our door for part of the day. This is not the kind of treatment that we expected as a Marriott rewards member. We wouldn’t expect this kind treatment even if we weren’t a rewards member.
This is the most convenient hotel among Marriott bonvoy. It’s very close to wholefood, Ralph, Ross, and Marshall. Also, there are many close restaurants and cafes. The service is 5 stars and the staff is friendly especially Sarah. She was top at checking you in and out and she makes sure you having best stay 👍
Great location and easy check in. Parking overnight costs money but it was not unreasonable. There are complementary breakfast and the rooms were true to residence inn style with full fridges and kitchen. One downside was that we requested amenities for extra shaving and showering caps multiple times through the Marriott app and never got a single one.
Staff is extremely nice and dont mind getting personal. Easy to clearly hear people outside through walls. Front desk consistently loses packages. Sheets are changed about once a week. Mixers 3 days out of the week where they have free beer and wine and snacks. Free breakfast in the morning with eggs, bacon, sausage, cereals, waffles, bagels/toast, juices and milk. Food delivery is consistently difficult for delivery drivers, be detailed with your directions. Good place to have a bike. Bus is nearby. Near the UCSD campus. Gym has two treadmills and free-weights. One conference room. Fire pit. Pets are allowed. Walking distance to many restaurants.
It was a traditional Residence Inn with individual buildings. We were only there for one night. so we didnt stay long enough to experience everything. We used the online check in but we didnt get the room ready email by the time we arrived. They were still able to find us a room. It was noisy during the day and evening in the surrounding guest buildings, but thats normal business hours. By 9-10 pm everything was quiet. The room was clean. The odd thing was it had one pack of regular coffee and three of decaf. We stayed on points so the only charge was parking. The breakfast setup was pretty good, there were a few things that I hadnt seen before at other Residence Inns.
Good for both short and extended stays. Offers shuttle service for corporate guests upon request. Free breakfast with fair amount of options, happy hours 3 days a week in the evenings around 6-8pm, often free food. Small but decent gym with mostly cardio equipment and dumbbells, very clean and neat. Has yoga mats, exercise balls, yoga blocks etc. Outdoor pool. Outdoor seating areas, one medium balcony in main building. Daily cleaning service. Mini apartment like accommodation. Fully equipped kitchen with big fridge with freezer, dish washer, toaster, coffee maker, oven, microwave, essential kitchenware etc. Ironing board and iron. Super comfy beds. Air conditioning. Good and varied lights in the rooms. Very clean. Hot water and bath. Full body mirror. Wardrobe area. Big TV. Where I stayed, there were separate bathrooms for two level apartment. However, there was no wall/door fully separating the levels, which might be an issue for couples seeking privacy. However, this is probably apartment-specific and you should inquire if it matters to you. Generally helpful and polite staff. Please very clean and comfy.
A big property and nice room. Some negatives were no hot tub which I really wanted. Also there is no shuttle to the airport which kinda makes sense since it is like 20 mins from the airport. Its breakfast was decent at best. The room is comfy which is a major strength with wall pump shampoo conditioner and bodywash which is always a plus.
This is one of the best Residence Inn properties that I have stayed at. Much to be attributed to their amazing staff and customer service. Great job Management team!
Room did not have two double beds as we requested, it was on the first floor and had foot traffic right outside the patio doors, so no privacy, smelled like mildew. Expensive room rate, and quite far from tournament venue SoCal Sports Complex (took 50 min with traffic). Friendly staff, good breakfast.
Dishonest and Dirty hotel.Front desk guy assigned us to a room that was left by the previous guests and was not cleaned at all! We called front desk, he said he’ll come to get us a new room, we waited 10mins, he didn’t come - Dishonest. We had to take our luggage to go a long way back to front desk, he then assigned us a new room. He said sorry and said he will take care of the parking fee because of the inconvenience, later it turns he still charged us the parking fee - Dishonest. We get to the room, which appears to be cleaned, but there is spayed yellow urine on the toilet! We don’t want to go back to front desk again so we cleaned it ourselves. Later we called front desk about the parking fee they promised they’ll take care of but didn’t, the lady said she’ll refund us the fee, after 3 weeks, nothing showed up - Dishonest! The number one reason you should not choose this hotel is it won’t be cleaned well, which is because the hotel rooms are scattered - hotel cleaning staff have to walk a long way to clean and apparently they won’t have the energy to get the room cleaned well. Second, the entire hotel team is Dishonest!
If youre looking for a great vibe and organized events for guests, this is the place to be. I stayed here for about a week and there were several social events with delicious BBQ and wine and beer that drew a lot of people. The rooms are clean and as updated as youd expect, and feature all the things youd expect a Residence Inn to have, like a full kitchen and extra space for a table and couch. Ill definitely stay here again.
Great hotel. Nice room. Front desk folks were excellent. Bed very comfortable. Kitchen nice. Housekeeping needs work... didnt come one night, next day they cleaned *most* of the room.Everything else was dandy.
When we arrived in the room the sofa cushions were all flipped up. The room smelled HEAVILY like mildew and cigarettes. ALL the windows were wide open (trying to air out the room I guess) and there was mosquitos in our room since all windows left open and NO SCREENS ....The carpet was not vaccumes and the bedding was not properly dyed right. I was very disappointed with my stay.. I expressed the issues too the from deskClaudia said she couldnt switch me to a different room. Please dont stay at this place! Youll regret.
Friendly staff with nice amenities. Everything was clean and the breakfast was great. This is the perfect place for long term guests or short term. They had a pool, basketball, exercise rooms and more. It was in an ideal location close to everything.
Beware! You have to pay $18 for parking and it doesnt mean that you can park your car in front of your room. There is only a very small amount of spaces in front of the rooms so you will very likely have to park your car in the overflow parking at the very back of the property. We werent aware of this additional fee so I was pretty upset, this is why I gave 3 stars.Besides that the room we got was pretty spacious with a kitchenette and a bathroom with tub. The staff is very friendly.The morning buffet is pretty well served, with your choice of waffles, yogurts, fruits, eggs etc.
Nice service, plenty of attendants to help you out, good breakfast with waffles to eggs to salad to yogurt and good coffee. Hotel is actually an apartment complex converted into a hotel. Pools, Jacuzzis, fitness center. Comfy beds. Nice news modern but welcoming furniture. Upgraded 2 bedroom suite is huge and amazing. Free happy hour good and wine and beer Monday through Thursday is awesome. Wifi is super fast and no pw needed! Would today stay here again.
Nice place and clean studio apartments. Breakfast is good. The veggie crumble is only available alternate days, the vegan option should be there every day and it would be best if they either use halal/kosher meat or seafood.
This is a comfortable and good place to stay. It feels like staying in an apartment. You have all the comforts of home including a big bedroom, kitchen, living and working area and bathroom. They provide the breakfast and some happy hours. Nicely located. Clean and well appointed. Each room has what you need. Check it out.
Nice hotel with wonderful 2 floor suites, highly recommend. Breakfast though they seemed to have low stock on, they ran out of food and kosher/gluten free options. overall smooth pleasant experience otherwise.
The location was perfect for us, as the event we were here for was located close by. There is an abundance of stores and food options close to the hotel many within walking distance. The room was clean and they serve breakfast every day, which is nice. Parking is tight but manageable and the staff is friendly and helpful.
Very friendly staff, had second and third floor loft with living area and kitchen. All 3 rooms were spacious and clean. Would go back again. Hot breakfast was wonderful, a bit different the 2 days we were there.
Will definitely be staying here on future trips. Great size rooms with basically a full kitchen.Free (changing) breakfast every morning, go early as it can get quite crowded even just an hour after the start of breakfast service.Staff was friendly and very helpful.The are gas grills in the center of each section of rooms if you want to cook your own meals.Conveniently located to quite a few grocery stores and restaurants and just a short drive to the beach.The free WiFi was very fast and never had an issue with buffering while streaming Netflix shows on my iPad.
Very nice family suite stay. It has an upstairs loft as the master bedroom with a full bath, and downstairs had two queen beds, a full bath and a sofa bed. Three TVs, TV trays, small table eating area, a full kitchen (refrigerator/freezer, microwave, dishwasher, sink, appliances, utensils, etc). The tv has access to Netflix which made us feel more at home. The pool is open and heated, spa is closed though. Due to Covid they have a Grab-and-Go style breakfast included in the stay. It was pretty good considering the circumstance. We had a pre-made breakfast sandwich or a basic omelette, oatmeal package, granola bar, bagels, cream cheese, juices, milks, etc, along with coffee and water. They’re following current Covid protocols and not allowing indoor eating for breakfast, but you can eat at any of the outdoor sitting areas if you don’t want to eat in your room. Front desk is super responsive and brought whatever we called for quickly during various hours.The walkways make it easy to park on any side of the building and still have easy access to your room. A very central location if you’re looking to explore La Jolla, close to many attractions. Very comfortable stay for a good price.
Perfect hotel in La Jolla! The rooms are very clean, the beds are comfy, its quiet, the breakfast is big, and the room service menu is huge. Plus there is a great outdoor area with a fire pit, a pool, and volleyball net.
It was my worst stay at a Marriott or Residence Inn. The night manager who checked us in was smug and condescending. The pull out couch had a horrible matress fit for medieval torture chamber, and the additional room we rented because of the bad pull away bed had a horrible smell. All of these make me much less inclined to stay at a residence inn going forward, even if their breakfasts are decent.
Complimentary hot breakfast was great. Waffles, cereal, fruit, yogurt, eggs, sausage, breads,... Rooms are basically studio apartments. Nice king bed, hide-a-bed, full size kitchen, shower/bath combo. It is in close proximity to many stores and shopping. Parking is $18/night, and frustrating. There is little parking, and what they have is cramped.
The rooms are extremely large. Breakfast is included and you have a decent selection. A/c units are really awesome cold and hot. Definitely recommend staying here. A bit on the high side, but oh so worth it.
The rooms are nice, they have a little couch, full kitchen and comfy beds along with the bathrooms. The exterior could use a face lift but that is just me being picky. The front desk staff were on point, remembered my name when I came in, top notch. The breakfast offers a little bit of everything, could have had more fruit options, but again me just being picky.
A few pros and really only 1 con.Pros: cheap for the area, great amenities and nice and helpful staff.Cons: the walls were really thin. I could hear a lot of the other guest walking around above me. I could even hear someones phone vibrating through the walls. So if your a light sleeper this might matter.
Had an amazing stay. Great location only walking distance from coffee, CVS, and store. Complimentary hot breakfast every morning and happy hour 6pm to 730pm helped me save time and money on my trip. Would stay again.
We had a nice experience getting the family loft. Three TV sets (two in the first floor and one on the second), three large beds (two can easily sleep on one), a big sofa, a kitchen with toaster, stove, microwave oven, and some serving dishes. One bathroom in each floor. The only downside was that the price was way high, $300 for this place, which only if there are six people makes sense.
Terrified, mortified, and petrified by this Residence Inn.Our second-floor hotel room is like a flight club for ants with multiple arenas. we arrived at the hotel for the first night and noticed ants are fighting for their food on the floor. We called the hotel immediately and ask to switch. Hotel staff said they have ants issue throughout the entire community and theres no point to switch.They are absolutely right. We asked to switch, checked multiple rooms, and reached a conclusion. Its cheaper for the resident inn to purchase irobots instead of using their housekeeping department. The resident inn’s solution is to provide pesticide spray knowing we have a 10 months baby crawling around. We are mortified by the hotel.Not only it’s dirty but also haunted. Our living room light turns on and off by itself throughout the day. Hotel staff said it’s normal. After several complaints, the hotel staff removed the switch. Now, the problem still exists and we cant turn it off. We helped the hotel staff; defined the problem and googled the solution. At the end, all they need to do is to switch the channel to prevent interference.Hotel staff said, it’s a lot of work to switch channel from the switch and the lights, then left our hotel room. We are petrified by the hotel.With that been said, weve submitted a dispute with Corp and Corp asked the hotel manager to call us. its been more than 2 months and we are still waiting for their call. We are terrified by the hotel.
Great place, full breakfast everyday. Monday through Wednesday dinner.Ill give five stars but, front office was under construction while we were there, our room was right in front of it. Bring your own drinking water, it cost $5. @ bottle!
I was planning on giving a better review but I was not happy with how the manager lady treated us. My boyfriend and I switched rooms because there were earwigs and fleas in the one we were staying in and it was loud by the hot tub and we saw several rats around that area. For some reason they didnt see the paperwork after we switched rooms? I dont know what happened but the next morning they came banging on our door and woke us up asking us if we were registered which we were. Then she continued treating us like we did something wrong, wanting to come check our room and said it needed to be cleaned every 3 days. We stayed here before and I dont think it is absolutely necessary for them to have to do that, we never had any problems before. I work at home so I did not want people coming to clean the room that didnt need it. They just seemed very forceful about it and was not a pleasant experience at all.
The hotel is extremely convenient if youre planning on visiting a student at UCSD, as we were. It was clean, comfortable, highly functional (with a full stove/oven, microwave, refrigerator, and dishwasher), comfortable bed, well appointed grounds, a good sized tv and a desk with electrical outlets built in at the top making for convenient recharging without fear of banging your head trying to plug into a wall socket (what can I say? I have coordination issues....), and an extremely generous and diverse breakfast buffet included. My only complaint - and this was entirely our fault and Im not meaning to imply that the hotel was in any way trying to deceive or trick or in any way was being underhanded - is regarding the pet fee. We chose this place as much for the fact that it was pet friendly as for its proximity to the campus, and we booked through Expedia. The rate was decent - but we did not do our homework and check the Policies tab when checking out the hotel, where they plainly disclose their $145 per animal non-refundable fee, which is $145 whether you stay one night (as we did) or 10 days, which is pretty crummy. Add to that the fact that the Hyatt charges $100 total for your stay, and another hotel we considered charged $75 - it turned what originally was an excellent value into something we wouldnt ever do again. $400 for one night means chocolate swans on the pillow and a jacuzzi bathtub types of creature comforts....at $200, this place would have had us back every time we visit our nephew - at $400...well find another place to stay, thank you very much.
I was on a business trip. Stayed for 3 nights. Internet worked fine for me. Breakfast is good as I would expect in Residence Inns though the fruits served were limited.Evening they had complimentary snacks, wine / beer, non alcoholic drinks on the house. I dont drink but people seemed to enjoy the experience.I would stay here again.
This is a remodeled apartment community. Not going to stay again. Breakfast was so so. Showers were small and low water pressure. Airbnb would be a better choice for your money. The front desk staff was rude and though corporate had made arrangements with a manager, the night shift would not honor it. Tried to explain and would not help. I am a platinum member of Marriott and this one ranks the lowest on my scale. Rather stay at a Fairfield.
Nice clean room. Good staff. Very roomy. Breakfast was lacking with flavor, although many options. Staff was extremely friendly and helpful. But parking for 20 bucks a night was rediculous. We wont return for that reason. Can park on the street, but not many spots.
The hotel property was a standard fare Residence Inn. I stayed using points but was charged $18 for parking, which I consider a scam. I slept poorly due to a refrigerator that made a horrible rattling ruckus and was finally forced to pull the fridge out and unplug it at 3AM. When I reported my complaining to the front desk I hardly received acknowledgement, with no hint of sincerity. As a Platinum level Marriott rewards member, I did not feel welcome or appreciated and would not stay here again.
Heres what you might want to know: theyll charge you for parking, the housekeepers do a decent job (by decent I mean 3.5/5), breakfast is decent, the bed was great, the heated water was great and AC was great. Stayed there for two weeks, overall great experience.
Worst hotel experience ever. Room cleaning people put the pillows on the floor on the first day. And we didnt get any cleaning on the second day. When we left, we accidentally left our eye drops behind, I called immediately and got a reply that they found our eye drops and the supervisor would contact me the next day. No body ever contacted me! I called to follow up last Sunday, got a response that they would call me back on Monday. And guess what? No one called me on Monday! When I really get the call today, they told me there is no eye drops, which means they just dumped my eye drops! Good job Marriott, for losing your elite member!
Arrived at 8:00 pm to start our vacation only to find out the room was not ready. They were working g on repairs which did not work. The soap dish in the shower fell off before we even got in the room. Pricey for what seemed to be a nice Motel 6 room. Not the worst stay,but I wouldnt recommend it.
Very nice rooms with decent amenities and close to downtown, UCSD, and other locations. Really good free breakfast that is clean, well stocked and well maintained. Will definitely stay there again.
The room was big and clean. We fit 6 people in there. 2 on each bed and 2 m the sofa bed. Alsotheir Sunday breakfast was delicious. It just sucks that parking is 15$ a night per car :(
Like a home away from home. Fully furnished studuo, 1 & 2 bedroom units with full sized fridge, dw, stove, sink, microwave, dishes & cookware, couch, desk, full bath, ac, etc. My room has king bed, 2 nightstands, dresser & 2 closets. Breakfast is included each morning in the dining room by lobby Gym upstairs. Heated pool on site. Laundry on site costs $3 ea per washer & dryer. Parking is $18/ day.
The staff is nice. The rooms are real dated. They have popcorn ceilings. They’re sort of clean. As much as they can be for such a worn down property.
Larger than average residence Inn with numerous 2 story buildings. Decent breakfast included with eggs, oatmeal, waffles, yogurts, etc. Great location in La Jolla, minutes from beach, UCSD, shopping, restaurants. Clean, safe, well maintained.
We have stayed at many different Residence Inn locations. This one is not as new and updated as other places but I cant complain. Everything was clean. Minus one star for breakfast, which was ok, not bad but not good and seemed a little dirty, and $18 fee for parking which is crowded and hard to find. We had to park far away from our room. Overall good place to stay.
Rooms were clean and spacious. Staff was nice and everything went smoothly. The only things keeping this from a five star are that the parking costs extra and I found the breakfast to run out quickly.
What a lovely place to stay in La Jolla! Easy access to everything. It was very quiet and the breakfast was amazing! The staff is all very friendly!
Super nice and clean rooms. Beautiful location. Intelligent and hospitable staff. Quick check in and out. The Manager loves her job n that my friends, makes all the difference in the world. Do what you love! Thx Beautiful and sorry about the pincherless crab lost somewhere near the office lol Dont worry....hell only blow bubbles at ya
We just spent one night there but it seemed like it would be a nice place to stay for a week whole visiting San Diego. It was like an apartment with all the amenities. My only complaint would be that some of the stuff like shower and toilet and overall style was a bit dated.
Nice place to stay for families but beware of the $18 nightly parking fee. The included breakfast is nice and the pool is heated. The rooms are petty clean with watching Netflix as a bonus.Ironing Set reviewIron - 6.1/10: long cord but dirty iron with hard-water stains that spits out white chunks.Ironing Board: 4.0/10: Thin top fabric. Fabric does not stay on board. Open/Close function works well but thin fabric causes vibration and un-eveness while ironing.
Staying a few nights at the Marriott Residence Inn in La Jolla. I have no complaints. The rooms are spacious and have everything to be expected in a hotel. The complimentary breakfast was good and there was plenty of room to find a seat.
The rooms are really nice. Its like your very own personal house, theres a kitchen, living area, and even a 2nd floor if youre upstairs. However, if you live downstairs and your neighbors upstairs are loud, the sound travels easily.
Room was old, seemed okay. The whole room smelled kind of like mold though, which was concerning. The next morning we inspected and found mold in every single vent in the room. Probably through the whole hvac system. Breakfast was free and good though.
We love this hotel for the location primarily. Great access to the beaches of La Jolla Shores, Blacks and Del Mar. Noelia, the Manager, helped us with a difficult situation. Thank you to her and the rest of the Staff! Hope to be back soon.
Great staff and service. Room was great, full kitchen comfortable bed close to a lot of things. 5-7 min drive to the beach.
Ive stayed at the Residence La Jolla several times and do for work about every three months. My stays are generally enjoyable I regularly utilize the lobby for its many conveniences (tea, breakfast, internet ect...). I dont have very much to complain about this place, the price is right, the location is convenient and the staff if helpful. Overall my experiences have been positive and my team and I will continue to stay here in the future.
Located next to UC San Diego in La Jolla, this suite only hotel is always a great place to stay long term. Their free breakfast buffet is usually great at other Residence inns Ive stayed. However, there werent many hot breakfast items for Vegetarians. I hope they change it over the week. But fresh coffee and wide variety of cereals, waffles, breads, muffins, eggs, bacon, sausages will fill everyone breakfast needa. The suite rooms are spacious with sofabeds, working desk, hi speed wifi and full kitchens with oven, fridge, stove and microwave. Great place for families and close to La Jolla village shopping area with Whole Foods in the complex.
If you like a apartment style hotel, where you can bring your dogs or kids and have a relaxed time away from home this is the right place for you. Good breakfast and parking included. Happy hour on some days.
Nice location since visiting the University. Was able to get an early check in. The studio suite was a little tight with sofa so close to bed and the required request I had to wait for the extra towels, pillows and blankets.
2 level units complete with kitchen. The family size rooms have 2 bathrooms, 3 beds and a fireplace. Perfect for large groups that want to stay together. A bit dated but clean and comfy.
Overall great - really clean rooms, small, but high quality gym and easy parking (though you have to pay for it), convenient location to La Jolla and UCSD. The breakfast was standard Residence Inn, but a little lower quality than I am used to (some meat tasted old).
My issue is not with the quality of the hotel. I left an item behind accidentally. I called the next day and they located the item and told me that they would hold it for me. When I returned to pick up my item they acted like they had no idea what I was talking about. Granted I stayed there at the end of February and did not return until the end of July. But they told me they would hold it for me. Then when I showed up they said they do not keep anything past 90 days. I said OK and asked what they did with the items that were there past 90 days? They suddenly got very quiet and would not answer my question. I expect more from Marriott.
The place blends in with the surrounding Apartments they all kind of look the same. My room is kind of noisy its close to the back entrance of the lobby. Theres nothing special about the area the shopping centers where all the restaurants are isvery very very very very crowded.
Customer service was poor, had a late check out (45 minutes) and twice within that time housekeeping came and woke me up to ask when I was leaving. What was the point. Used the app to have extra pillows and towels, never brought them. Sofa pull out had no linens, had to call for them. Just not happy with the property, not usual for Residence Inn. Manager was rude and unaccomodating. Will not return.
The only reason I didn’t give this five stars is because it’s $18 a night to park....in the parking lot of the hotel. If I would’ve known we probably would’ve stayed elsewhere.. staff was generous, breakfast was great and WiFi quality was good enough for me to work doing video calls. Close to good restaurants and Ralph’s.
I wished I had more than one night to enjoy it. The staff was excellent and the room was fantastic. They run a shuttle every hour that can drop you off at nearby points.
Do not stay here especially in building 4, they do nothing but lie and cover up issues. We found black mold in our room blowing over us in bed for three days and they did move us but we left with nothing that was promised to us. Apparently it was just dust and the management is so rude and wont return phone calls.
Good price, close to UCSD. Set up like a townhouse community. If you have mobility issues, ask for a first floor unit. Breakfast was free, and only okay. Staff was excellent-- very friendly.
Staff was friendly and speedy to help you with extra linens Nd towels.Nice standard breakfast buffet.. ideal location to LA jolla beaches.
Its a good place to stay for few days or so. Clean rooms and towels. Definitely recommend for a stay here. Friendly staff. Lot of parking space but easily fills up.
They gave us a room that someone else was already in and the one jacuzzi was closed. But otherwise the room is super nice and the breakfast was good. Only stayed one night and got there pretty late. Basically just slept there.
Nicer than it has to be! I like the low key / low rise design, with each room having an outside door and not within a monolithic buildingStaff were friendly & helpful, and breakfast was good too.
The staff is friendly and breakfast is included. We chose this particular location as were Marriott rewards members and it provided easy access to local attractions and parks. Also, it is close to a shopping center with Whole Foods, Mendocino Farms and CVS.
Great location for functions at UCSD and easy access to La Jolla. Rooms are well maintained and have a kitchen with a dishwasher for cooking meals in your room. Overnight parking is $18 per vehicle as of this posting
Location: GoodRooms: OkayMaintenance: OkayI stayed in this hotel for a month on a business trip. Thing were okay until I found out that they have blocked/authorized a good sum of money which they didnt have an accounting detail whereas the same was showing in my card statement. Frontdesk folks had no idea what was going on but they were rude n quick to respond that they dont keep authorization detail once the fund is released back to the bank. This was complete mis-information or a lie. Almost 2 days of my trip was wasted because of this and still the matter is not fully resolved. Why shouldnt a hotel provide full details on financial transaction available to customers. I think the hotel staff is not well trained and lousy in few respects.
Great location and facility, but cant say that for one of the staff. I drove 4+ hours to stay here for the weekend with my wife to enjoy a very rare vacation for us. When I arrived, the staff at the registration (african american dude with high pitch voice) told us that they had raised the pricing because the credit card on file did not go through and that they had tried to contact me by phone. No record of me EVER getting a call from them. So, they raised the pricing up for my weekend and kept looking at me like I was this stupid asian dude who had no money and was haggling for cheaper rate. I felt very racially discriminated and walked out feeling very upset. I highly recommend anyone coming to this location NOT to deal with this guy. I spoke with the Marriott management and formal complaint is filed.
They didnt clean the room the whole time we were there for 8 days.rooms were dirty old smelling. Had to call constantly because the room didnt have the necessity they were suppose to come with toilet paper shampoo towels.parking was 22 a might or park on street but there was no parking.overall would never stay here again disgusting
The rooms are some of the cleanest Ive been in. They are very spacious, accommodate my whole family, and the kitchen was incredibly useful. I would love to stay here again and I look forward to doing so soon.
Workers are very friendly and hard working
We reluctantly took his room, as it was late tonight. We always trust Marriott.I checked in and we lugged our things to the roomsThe odor was so bad. My kids smelled it!It also feels dingy, despite the fact they said it was renovated a year and a half ago!When I checked out, they offered another Pom, but I couldn’t after that smell combined with past experiences there.Sadly several trainee inn and courtyard hotels have not met our expectations, and this one stand out for being really subpar!It is old.The hot tub left my kids itchy last year.I will not go back. We had to leave San Diego and drive to Irvine! At 10 pm with kids!Sad.
Nice clean hotel, breakfast was good, staff was nice, room was clean and nice. My only concern (and this was my fault for not paying attention) was the overnight paid parking. I wish it was included in my daily rate. But great experience with a nice spot close to the beach and some good shopping experiences close by.
Staff is extremely friendly and accommodating with our needs. The buildings are a bit older but they do a good job of keeping it very clean. I would stay here again, no question.
I stayed at this hotel for 3 months and I thoroughly enjoyed my stay. Staff like Alberto, Laurence, Norma, Glenda, Kylie, Sharmi made my stay really worth the while. They have socials (free food) Mondays thru Wednesday and a DJ with Karaoke on Tuesday nights. This is one of the best Residence inn Ive stayed so far hands down.
I have read much about drought in California and the worsening crisis of dwindling reserves of potable water.So I was stunned to return to my room to find the dishwasher on. I had only used one glass for water during the night.I had to go out and decided to look in the dishwasher when I next returned to the room.When I opened the dishwasher it contained one glass. If this practice is widespread no wonder California has a drinking water crisis.That cost you two rating stars. Otherwise I found the hotel to be extremely good in every respect.
Location was great, away from the hustle and bustle. 10-15min away from anything! King bed toom was roomy, super clean! Didnt feel like a hotel, felt like an apartment! Full kitchen too! Definitely plan on coming back!!!
Happy with our room and the service from staff, but very disappointed to find there was no newspaper available at all in this hotel. I wouldve been fine to pay for one, or to read one at the breakfast room and leave it there. This is very bad for a hotel serving the business market. Also $18 a day for parking is pretty steep.
I wish I could give 4.5 stars but I cant. The place is nice, clean, basically what we expected, and great for families. The biggest knock for me was the 18$ parking which is stated up front but still annoying given its not really within walking distance of much and that the wifi is unsecured, which is a bit worrisome to me.
Rooms are old and in desperate need of renovations. Accommodations dont match the price.
Total reviews rating 4.2
199 Reviews for Residence Inn San Diego La Jolla 2024:
Review №1
2024-06-23 16:40:39Both front desk staff we interacted with were fabulous (Jon and a lovely woman on Sunday morning), the loft room was very comfortable and nice with two bathrooms and a nice kitchen and sectional. The staff are also very kind and helpful; Nana helped us find our way around the property at one point. Nice outdoor pool 3’ deep on one end 5’ on the other. Parking is extra. This was a very nice place to see San Diego from before our official start of my daughter’s make-a-wish trip!
Review №2
2024-06-25 16:14:22Unfortunately, my recent stay (06/23/2024) at Residence Inn La Jolla was cut short due to a parasitic infestation in building nine. Shortly after settling into my suite, I observed a red bed bug crawling across my pillow. I removed the bedding to check for additional parasites and found small carcasses along the edge of the comforter. A rather large bed bug/tick was also identified on a throw pillow sitting on top of the sofa. I began to itch and thought it might be a nervous reaction but quickly found multiple bug bites across my extremities, upper back, and forehead, all of which were red and swollen. I was so upset that I began to look for alternative housing arrangements but ultimately stayed put (albeit in a different suite) seeing as it was late and I was unfamiliar with the La Jolla area. Although the new suite appeared clean, I was unable to rest due to the physical and emotional distress brought about by my unpleasant encounter with the bed bugs, so I checked out first thing in the morning. At this point in time, the itching has not yet subsided.Needless to say, I am truly disappointed in the establishments sanitation protocol and cannot recommend it in good faith. However, I would like to thank staff member Peter, who saw me in a state of panic and guided me to my new suite in the middle of the night. During checkout, I was also able to speak with Jay and Tracy, who hold managerial positions at this location. They assured me the place would be thoroughly vetted and treated by a third-party contractor. I hope this is the case as we customers place our trust and safety in establishments that carry the Marriott name.
Review №3
2024-05-14 06:41:39This is our second time staying at this residence inn. We have a large group and this perfectly fits for us. It comes with 3 beds and a sofa bed, 2 full bathrooms and a kitchen that you can cook, but found no pots. The location is pretty close to La Jolla Cove and is like 20 mins drive to San Diego downtown. It also includes breakfast which has a pretty decent selections. Our fur baby is not left behind, it is pet friendly. There’s a $25 parking fee though per vehicle. All in all we enjoyed our stay here and will come definitely come back.
Review №4
2024-05-28 14:42:16Keep a close eye on your account is you’re staying here a long time and keep track of the charges. They have a bunch of hidden charges and the employees don’t really understand how the charges are being done. Over my stay I was charged over 300 dollars that the employees couldn’t explain. Even after I checked out, they still kept charging me. Make sure when you check out you have them remove your card from the system. The stay is fine but the whole financial thing and lack of competence of the employees ruins your peace of mind when at any moment 100s of dollars can be missing from your account.
Review №5
2024-06-26 04:32:20I stayed here with my crew for a little over a month for work. The staff from the front desk, to maintenance, to housekeeping were all top notch. The breakfast was great, the hotel grounds were clean, and the laundry room was clean and updated.I had an issue with my room at 10:00 at night. I went to the front desk and spoke with Monic. I showed her a video of what the issue was. She immediately had maintenance go to my room and assess the situation.They decided to have me stay in another room for the night. The next day while I was at work, they took care of the problem. When I got back to the hotel after work, Monic had called to check on me twice to make sure I was happy and asked if I wanted to stay in the room or move into another one. I really appreciated the fact that she took the time to check on me and make sure that everything was to my satisfaction.The whole staff was amazing, but the ones that really stood out were Ali, Monic, Tracy, Christina, and Mina. They always greeted me with a smile and were always on top of things when I needed something.They also held a package for me after I had checked out and was in another state. They called me to let me know my package was in and held onto it until I was able to drive back there the next day to retrieve it. It was a huge package. Delivered on a pallet and left in their lobby.That’s the kind of service and going above and beyond for a customer that will have me coming back again.I am definitely looking forward to staying there again when I am back in town next year.
Review №6
2024-03-18 00:44:01The staff were very nice, Jon, Fritzie and Gio were wonderful!!! They have happy hour from 6-730 Mon/Tue/Wed, free beer. The hotel itself is dated but nice overall. Free great breakfast every morning. Nice for families. There are a few Jacuzzis, a pool, laundry area. Definitely nice if you like getting out and not being summoned to a skyscraper type hotel in the city. Its also not far off the 5 which makes it convenient. I would stay again and recommend this hotel, especially having some great staff
Review №7
2024-06-19 06:24:26Checked in, walked in our room, immediately left for another location. Room was dark, smelled awful/ old/ musty, was not clean, in disrepair. Grounds appeared unsafe.Staff was not helpful and didn’t seem to care that we were leaving. Wasn’t expecting this in LaJolla. Worse Residence Inn we’ve ever been to. Should be cleaned up and remodeled or closed.
Review №8
2024-03-26 23:19:06This was our first time staying at a Residence Inn. We decided on this particular hotel since it had a full kitchen. Another good feature of the room was that it had a fireplace. The room itself is kind of outdated but it was very clean and well maintained. Staff was friendly. The only hiccup was the front desk receptionist when we checked in. The receptionist was somewhat distant and not very friendly. Parking was not expensive either, as it was at $25 a day. The hotel location is at a great location, and UC San Diego is very close. The beach is only about 10 minutes away, and San Diego is about 15 minutes away. The overall hotel was very quiet, safe, and enjoyable. There are many grocery stores and retail shops nearby. The free breakfast was decent. Overall, it was a great stay.
Review №9
2024-04-09 13:14:00Stayed here for a month due to displacement from flooding. It has pet friendly rooms and semi spacious suites. Most staff are very helpful and accommodating. There is a good selection of breakfast choices and meh coffee. Only downs are: There is no happy hour and only 1 laundry service for the entire complex. It is also right off Gilman which is a fairly busy road.
Review №10
2024-06-02 02:09:31A room with popcorn ceilings and terrible carpeting met us at the door. Not close to anything in the way of shopping. We had to Urber around. No bathroom doors for privacy!! Stain on bath carpet looked suspecious. Noises from upstairs. Really bad!! Moving furniture around late at night. Would never go back. Kitchen was stocked well. Neat in that respect.