S & J BBQ in Pleasanton
Categories
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Chinese restaurant
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Barbecue restaurant
Location on the map
Pleasanton, Alameda County, California, US
Phone: +1 925-399-6582
Edit info
Opening hours
- Monday:11 AM–2:30 PM
- Tuesday:Closed
- Wednesday:11 AM–2:30 PM
- Thursday:11 AM–2:30 PM
- Friday:11 AM–2:30 PM
- Saturday:11 AM–2:30 PM
- Sunday:11 AM–2:30 PM
Total reviews rating 4.1
80 Reviews for S & J BBQ 2024:
Review №1
2023-01-20 19:35:30Honestly I used to come here often but after having such bad customer service today. I am so Disappointed. I was going to buy 2 Roasted Duck for my event the next following day. But never mind. I will go elsewhere. The lady was so rude. I ask for the duck sauce. Instead of the sauce she gave me. She asked for .50$ but since i already paid. And did not have cash she refuse. I was with a toddler and pregnant. Like come on for .50$ you lost 70$ worth of food and probably even more. And my roasted pork belly was burnt.Nope Never Again!!!I’ll save the Gas Money too.Good Luck on everything.Happy Lunar New Year!!!
Review №2
2023-09-03 03:26:03Edit 2023 3 stars no more dine in.(prior review from 2019 5 stars). Good Chinese BBQ. Roast duck, roast pork, etc. 4 stars but portions, service, and value bring it to 5.
Review №3
2022-09-18 04:20:15I actually came back for it for two consecutive weekend because it was so good that I could not have forgotten it.The price was not high, but the dish came with a decent portion. Also, their shrimp wontons really had one shrimp (not grounded) in them!Will definitely come back again next time drive by Pleasanton.
Review №4
2021-05-10 00:59:06Delicious transitional Chinese BBQ food! Most of time, there is a long line! But their service is pretty fast and they set realistic expectations about the wait time, which I appreciate! Customers are usually happy to get their food faster than they expect! For example, today when we ordered, they told me, the wait time to get the food would be about 25 mins, and we got our food within 20 mins!The staff can speak good English, Cantonese and Mandarin!You can get the food to eat in the food court or at the tables outside!Our family comes here at least once a month! Love their food!
Review №5
2022-04-10 01:44:09Got the combo bbq with soy chicken and roast pork. Decent portion and it was really good. Also got the spicy pork ear, i don’t really like the sauce, it has strong mala (sechuan peppercorn) taste to it but i bet it’s good for someone who likes mala pepper.
Review №6
2019-05-26 06:28:45Food was good in general but the wait for way too long. Seems like they are short staffed? The noodles portions are huge. But the duck was only ribs and bones and fat. The manager was nice enough to give us more when we showed her.
Review №7
2023-03-25 01:46:10This $11.95 dish consists entirely of one breast worth of chicken. And my daughters soup had a dead bug. 😕
Review №8
2023-11-28 01:34:25The restaurant’s staff has a very bad altitude to their customers! I called them saying they gave me the wrong items and they kept complaining that I didn’t verify the order immediately. They didn’t treat my complaints properly.
Review №9
2021-09-17 20:40:52The only reason this is not rated at one star is that the roast duck was delicious.However, we only got two limbs, some back pieces, and little breast meat from a whole duck purchase. The restaurant said you got a small duck. Well, even a small duck should have two legs, two wings, and enough breast meat.The bottom line is whole isnt whole. I have been ordering and enjoying roast ducks for a long time from another supplier, so I know what to expect even from a small duck.Maybe the restaurant does not do this to regulars, but they just lost an opportunity to make another regular out of a new customer.I am including a picture from one half of a whole duck.
Review №10
2023-04-22 00:58:42I wish I could give them no star or negative 5 stars!!! Horrible customer service!!!! The man who served us must be the owner of this place! I don’t mind if he doesn’t have a pleasant expression on his face but his attitude was not acceptable!!! We tried to pick the duck we wanted and he said, “ No picking duck!” We were ok with that at first. After couple minutes he handed us the duck in the box. We were wondering where that duck came from???? We didn’t hear the chopping sound and we didn’t see any ducks was being taken down from the rod where they hanged all the ducks! We felt that we were being taken advantage of! The duck was really light in weight too! We were skeptical and asked him why he didn’t give us one of those that was displayed on the window! He then said that we didn’t have to buy it!!! We decided to return it and never come back again no matter how good the freaking duck is!!! These people have to understand that they are running a business in the US⋯⋯NOT CHINA!! Don’t be rude!!! 🤬🤬🤬