SUR Restaurant & Lounge in West Hollywood

I made reservations for specifically for an inside table prior to us traveling to LA. When we arrived, the hostess stated there was only a table outside available, when there were many open tables inside. She sat us at the worst table, possibly the worst spot I have ever sat at in my entire life! My boyfriends chair was on a slope, there were wires all around us and the dead flowers on the table. The server took forever, we nay have seen her 3 times the whole night. When asked for sparkling or flat water, we were brought a bottle of water, so just make sure to state tap water. We were having drinks, too, so there wasnt really a need for us to have bottle water. The hostesses for constantly on their phones, the restroom was disgusting. We were dressed up for a nice dinner and we might as well have gone in our pajamas because that it how we were treated. When we gave our server our honest opinion, all she brought us was 2 glasses of champagne. Seriously? No apology from management, nothing! I worked in the restaurant industry for years, and that experience was unacceptable. I am pretty understanding, but geez, it was bad. Never again! Dont waste your money! Tom Tom was much better!

I visited SUR Restaurant for this first time in June 2023 during the busy festival weekend. The hostess and waitress server were 5 stars with professionalism, attention to details, care and personality. The food was good and the ambiance as well as the music was fantastic. A very positive and memorable experience.

6/23: Good visit to a place my wife was dying to see. No big-name visitors but an enjoyable spot for dinner. Goat cheese balls were apparently a must-try by us and every table in the same room; lots of cheese with a crunchy outer shell. The risotto special was disappointing: not exactly an insult but it tasted exactly like creamed corn, but for $44. Gabriel was an excellent server and advocated for us when food or drinks were taking a little too long.

Absolutely beautiful restaurant with a variety of rooms to dine in. The food and drinks were actually pretty good compared to others comments. Im from Maryland, so the crab cake should be bigger but had great flavor. We only had apps, but we would definitely go back!

Very disappointed with everything. Food and drinks were just ok. We went on a Friday night and expected it to be super busy being that we couldn’t get a reservation until 9:30pm for dinner. The part of the restaurant that we were seated was extremely dark even with the candles it was very difficult to see the menu and take good photos.We ordered the goat cheese balls and crab cakes to start. The crab cake was actually my favorite of the entire meal. We had two different pastas the squid ink seafood bucatini and the truffle potato gnocchi. The bucatini did have lots of flavor with a lot of heat but pasta was not cooked well and was bunched up. Truffle gnocchi was so bland.The blackberry cobbler was delicious but the smoked crème brûlée was a dud. It was supposed to be great presentation with smoke being released when you open the glass dish but it’s was underwhelming and tasted weird.Definitely a one and done restaurant for me.

It was a nice and quiet place, a beautiful atmosphere and a great location. There is a big and affordable parking space.The service was A+.The server was knowledgeable and helped us with the menu, I followed his recommendation, and I was so happy with my food and my drink.I am a realtor here on a business trip at a conference but defenetly coming backService was good and fast! The food was delicious.#goodfood #craigmolnarteam

Food was amazing, way better than expected. Staff was very friendly, and the ambience there was way cooler than it looks online. Pricing was much less than I anticipated for such a famous place. All around a great time !

First, Im not a fan of reality TV and by proxy Vanderpump Rules. That out of the way, I found the food to be quite good. The value isnt there for that quality, i.e. its overpriced. I was told by my wife that Lisa would have been upset that the flower at our table was wilted and unpretty. I would say, have her care more about where we were seated. On a Wednesday night before Thanksgiving we were placed in the farthest part of the restaurant, one of our party sitting under an elephant ear plant that was annoyingly touching her head throughout the night. Or my chair being in half on a crack in the floor that required me to sit on one half of the seat to keep it from slumping to the right by close to two inches below the chair foot on the left. To be more concerned about the time it took the server to come to our table to ask if we wanted drinks or an appetizer. The restaurant was not crowded. We were shuttled to the banished section of the restaurant but ok, so what, but does that create the service gap? I dont know. Now the good. If grading without a scale relative to cost, those drinks that finally got to our table were excellent. The bread, also delicious. The entrees, three enthusiastic thumbs up. I had moved from a one star, to a three star and by the time the meal was complete, up to four, looking past the transgressions listed above. Then the bill. If you want to hide me, my wife wearing a scarf to cover her bald head due to chemotherapy, me in my ill fitted slacks and bowler fashion shirt and our friend that joined us, have us sit under a canopy of a plant that dangled precariously close and even touching her head, to have me sit at an angle or lean one direction throughout the dinner, then price the drinks and food accordingly. It wasnt so the night ended with three stars. If youre beautiful and wealthy I am quite sure youll love the place. We are neither poor nor unseemly, but perhaps a slightly different station in life than Surs target audience. For me, a strong, but still, 3 stars.

Food was good, husband said the salmon was the best he had ever had, crab cake was good but my granddaughters spaghetti was undercooked. The watermelon margaritas were delicious 😋It went very smoothly, be sure to make a reservation if you are able to ahead of time.

My friend was super excited to go here because of the TV show. First Id heard of it 🫣😅 Its a beautiful spot with thought out design. Tons of very friendly support staff attended to us during our meal. We had a very early rezzo... nothing better was avail even tho we booked way in advance. Resto was almost empty 🤔 ... Our food was rich but bland. Our main server was efficient but her service was lacking any enthusiasm or personality... it was a fast sitting. Might have enjoyed the place better if we just showed up for the bar! Under the right conditions, I can see this being a very fun place for a couple of drinks and dinner w friends.