Taco Bell in National City

Review №1

2023-12-01 00:24:53

Waited in line for 5 min for someone to take my order and then ended up just placing my order on the kiosk. The cashier just kept walking by and not acknowledging me. Our tacos hardly had any meat or slushy was filed up half way. I asked for salsa and only got two packets. NEVER COMING BACK. THE WORST SERVICE I’VE EVER HAD! TERRIBLE CUSTOMER SERVICE

Review №2

2023-10-29 01:55:03

That day everything was fresh, hot. Yea ! location National City off sweetwater today 10- 26-23 4:30 pm. I saw a woman throwing tacos in a bag, when my order came 2 tacos were mess up. I give up on getting a decent taco off Sweetwater in national City. Good bye.

Review №3

2023-10-05 18:15:57

On Sunday, October 1st, I ordered 2 regular tacos and one chicken enchilada burrito (w/out rice). When I picked up the burrito, it flopped over as though it was just a folded up tortilla.I opened the burrito to find that it only contained sauce, sour cream, a bit of cheese and 3 tiny chunks of chicken. It was essentially empty.When I took the burrito up to the counter to show the supervisor, she simply took it from me, walked away and return to the back. I received no verbal response from her at all. After a minute I called out So..... are you remaking it or giving me a refund or....?. No response.I returned to my table to eat my tacos (which were getting cold at that point) and a few minutes later the supervisor called out to me from the counter and pointed to a burrito on a tray. I went to the counter and asked if there was rice in the burrito and advised my order was for no rice. She responded that there was rice and that she had no way of knowing that I didnt want rice. I told her that she had simply taken the previous burrito from me and walked away. She didnt say a word and did not respond when I asked if she was making another burrito or getting me a refund.I told her that had she said she would remake my burrito I would have told her no rice but since she did not communicate what she intended to do, I had no idea that I needed to communicate my order.At this point, the rest of my party was finished with their meal so I asked for a refund and the supervisor told one of the other workers to give me a refund. The young lady was unable to open the register (which she did not communicate to me - I figured it out) and asked the supervisor for keys. The supervisor pointed her to an office but the young lady came out and said she couldnt find them.At this point, I advised the young lady that I wanted to finish my last taco before it was completely cold, pointed out where I was sitting and asked her to call out to me when my refund was ready (my table was near the counter). She agreed and I went to finish my food.I finished my taco and we waited another five minutes and I still had not heard anything. My party was tired of waiting so I returned to the counter and asked how much longer I was expected to wait for $2.71. The young lady said I forgot and then we had to wait for her to find keys to get my refund...... AGAIN!I realize Taco Bell isnt some four-star restaurant and I understand human error, but the rude behavior, complete lack of communication and expecting a customer whom you have wronged to wait 15 additional minutes while their food is getting cold demonstrates the worst possible description of customer service.I will never return to this location.

Review №4

2023-10-09 02:11:53

I ordered a number 5 and 2 beefy 5 layer burrito. She forgot to give me my drink so I had to drive around to the drive thru AGAIN to get my drink then i get home 15 mins later to find that I’m missing HALF OF MY ORDER, I drive back two get the rest of my order just to go home and discover that the food I already had was also WRONG like seriously?? I wasted 30 minutes of my life trying to get fuxkin food I already paid for. I dont recommend this place I rather go elsewhere.

Review №5

2023-12-04 16:37:06

Best Taco Bell in town ! Fresh and well proportioned food, super friendly staff and the decoration just made my day so stylish

Review №6

2022-08-22 21:26:00

I would avoid this Taco Bell at all costs. Everything at this particular TB is $2 to 5$ more expensive than both of the other Taco Bell’s in the area. Check one of them out it’s worth the savings. Edit: Look at these horrible tacos. The “hard” shell is soft and falling apart. Could barely eat it. This place should be called Taco Hell

Review №7

2023-10-04 03:17:13

They were so nice! I had a not so pleasant experience at the previous restaurant--- welches donut, But at this place everyone was nice and polite and patient.😇

Review №8

2023-10-07 03:48:11

Too busy. Cant keep up with volume. Past 4 times forgot several items. No responsibility for mistakes. Last order 3 items missing went back for items issued offered me a free soda. Ridiculous!

Review №9

2023-07-21 13:45:28

I took my mom cuz she likes this place ...I dont eat at Taco Bell ....then again I dont eat any fast food

Review №10

2023-11-17 01:24:14

Its worth the diarrhea guys. When I every time when I order it it comes like 3 minutes or 6 depending on what I get.