Presentation on Map Reviews Nearby

Taco Bell in Pomona

3.7 (199) 2204 N Garey Ave, Pomona, CA 91767, United States

Location on the map

Pomona, Los Angeles County, California, US

Phone: +1 909-392-9474
Site: https://locations.tacobell.com/c...

Opening hours

Monday:7 AM–1 AM
Tuesday:7 AM–1 AM
Wednesday:7 AM–1 AM
Thursday:7 AM–1 AM
Friday:7 AM–2 AM
Saturday:7 AM–2 AM
Sunday:7 AM–1 AM

Edit info

Total reviews rating 3.7

199 Reviews for Taco Bell 2024:

Review №1

2023-11-07 07:47:53

This review is just to mention that the Taco Bell sign is missing. If they replace the sign, I might eat there. If they cant even maintenance the place properly, why would I trust them to prepare food? Right now the building looks somewhat abandoned.

Review №2

2023-08-29 09:57:24

Ive been to this location a few times and in the morning, its usually great, but if you go anytime. After lunch it is just horrible. I was in the drive through a line on Saturday night for a doordash order. And the cashier who sounds like she smokes a pack of cigarettes a day argued with me about a drink being on the order when it was on the receipt, and it was on my doordash order, but she wanted to argue and not even look for herself to see if it was there. This is not okay and not acceptable, and the manager needs to have a talk with her

Review №3

2023-11-24 18:29:27

It smells like bathroom in here, and the lady who is always running the drive through sounds and looks drunk and is entirely unpleasant in her demeanor. Id be nervous to order from this store.

Review №4

2023-08-30 22:10:55

Big Hispanic woman in the drive thru window kept giving her nasty attitude and was slamming the window and just tossed the food after tossing the food she was dead staring at us like she was going to do something check your nasty attitude before dealing with customers your customer service is terrible and poor and ur threatening attitude was very obvious I dont care if u had a bad day! Its disgusting! Its crazy!!! ur having a bad day go home nobody cares about what ur going thru we care about the food. Your customer service is bull! By the way we were super nice to u !

Review №5

2023-09-23 05:13:43

The staff was rude and messed up half my groups order. The floor was soaking wet from being “mopped” but still smelled (like old nasty stale water).

Review №6

2023-06-25 21:45:21

First off I would like to say I am a Taco Bell fanatic, I think most people would agree they are one of the better fast food options so I am disappointed in having to write a bad review.For starters the lady seemed pretty rude at the drive thru ordering window, which is no big deal if the following events didn’t occur.1- was told I can’t upsize my drink in a meal, which I know is false because I’ve done it many times before.2- ordered a specific menu item and didn’t get the item I ordered, I was home by the time I realized and not worth going 3 miles back over a messed up item.3- the drinks were mostly carbonated and had little to no flavor syrup in them. Both were the same flavor and 1 was extremely carbonated with no flavor.4- nacho fries were cold and stiff like they’ve been sitting around for about 30-40 mins5- the Mexican pizza looked like someone just piled it with very little topping and spun it in the air and threw it in the box, and they didn’t cut it into sections like they normally do.6- the overall interaction with the food service worker made it seem like I was an inconvenience to be ordering at the establishment which again I understand everyone has bad days, but the other issues made me think they just don’t care. Cant say I’ve had more of a careless order at Taco Bell before so it’s surprising more than anything.Overall I still will eat at Taco Bell but maybe not this location. It was very mediocre. Overall 1 star. Normally a 4-5 star place to eat for the money and service but it was littered with bad customer service and bad food preparation and quality assurance.

Review №7

2023-09-20 08:11:22

Dont bother going by the prices you see online or on their app ADD $3 to everything. Baite and switch really lol.I always get talked into coming back but the consequences are just not worth the price. 😂$33 DOLLARS

Review №8

2023-07-30 16:35:34

Food was good but they messed up the only vegetarian item that was ordered. Leaving 1 person with their food and the other to enjoy picking apart a quesadilla.

Review №9

2020-05-04 02:32:02

Editing my rating from 5 stars to 1 after my wifes terrible experience tonight 5/3/20. Our kiddos like the cinnamon twists from here so wife decided to go pick up Taco Bell. After she received food from drive thru she checked sealed bags and realized we were shorted two bean burritos and no receipt.She goes in, tells the workers about the missing burritos and they say okay and they make two burritos real quick. No biggie, all is good... nope. When she gets home we find that the burritos are plain bean and cheese, no onions or sauce. Our young daughters tacos were placed in locos taco shells, so inedible for her. And the taco in my box was crushed. The rest of my box was good though.Now the wife swears shes never going to go back. The kiddos will never get cinnamon twists again. And now I have to go break the bad news to them and listen to them cry... thanks.

Review №10

2023-02-10 00:46:29

Not healthy, had to throw away those hard shell tacos they dont even come close to REAL #Méxicanfood .(what kind of meat is that )? .

Review №11

2023-09-11 04:27:21

Worst Taco Bell to ever go to . Stay away from here . The employees are very rude and won’t talk with you at all . They will give you the wrong stuff and tell you they didn’t mess anything up . Stay AWAY from this Taco Bell location . Worst one out there hands down .

Review №12

2023-10-26 00:54:25

Sketchy people hang around drive thru entrance. $12 for a cravings box? Damn thats expensive for taco bell

Review №13

2018-02-26 07:16:46

Horrible. Horrible service. I waited 10 mins. Cool I get it. I get there and the dude was just standing there not helping the cook. They had a line of 8 cars but nah he’s cool just standing there. Then my food all came out cold. I had to heat it up myself. Oh and he forget my drink. I had to reverse and ask him. I get its fast food and what not but no mames ..

Review №14

2023-02-27 00:03:25

I went through the drive through on 02/26/23 around 3:10pm and ordered some quesadillas and two fiesta potatoes. I paid around $33 bucks and received my order. We drove off, but then I realized they only gave me one fiesta potatoes. I had to park and go inside and also I never received my receipt. I came up to let them know and the manager right away was denying that I had ordered two fiesta potatoes. I told her to check the order because they also did not give me my receipt. She proceeded to look and realized she was wrong and I had paid for two fiesta potatoes. I then had to wait for them, when she gives it to me I ask her if I can have a small drink for compensation of my time and there mistake and she laughed and said nah! I asked again and she said no! Mind you that it’s happy hour and drinks are on special. So I told her that I was going to write a bad review. Any time that the workers get a drive through order wrong the customer should be compensated for the mistake and loss of time for the customer. I received bad customer service from this manager at this location. Because if she would have been professional she would have just completed me with a drink but instead she was petty. Bad management, bad customer service!

Review №15

2023-06-06 01:07:49

Staff is always friendly, helpful and quick. We always get our food done correctly and quickly even when there is a long line.

Review №16

2023-10-04 23:32:25

I work across the street Everytime I go in here they get my order wrong or they say my order didn’t go through the kiosk

Review №17

2023-09-27 05:28:33

Sadly their service is racially prejudice but the food is good.

Review №18

2023-11-12 00:42:35

This is garbage food. Terrible service found is made very poorly.

Review №19

2023-11-12 09:36:42

Fresh taste, cute-hard hard-working mamasetas that give good service.

Review №20

2022-12-02 00:25:49

Worst experience ever. Walked in around 7pm to an empty taco bell. One of the female workers was filming the others on tic-toc. I was on my lunch break so was on a timed schedule. They didnt take my order immediately. The young lady was talking to the other two in the kitchen who were looking at me. The kid on the cashier was outside. The young lady called him so he ran inside to the restroom. He finally came to take my order and didnt greet me. I gave him my order and he took it. Then one of the cooks gave me my order and aggressively told me to Have a nice day, 3 times repeatedly while staring me down like a thug.

Review №21

2023-05-22 14:39:45

My son is the one that loves Taco Bell he always orders are supreme tacos. Ill sometimes get their breakfast raps which is really good.

Review №22

2022-12-01 16:21:11

So I’ve been going to this Taco Bell for years and I have to say it’s only consistency is having some of the rudest people working the drive thru. Makes me wonder why these people choose to work there if they’re so unhappy doing so. 🤔I digress…If you’re hungry for Taco Bell and you’re in the vicinity of this one then do yourself a favor and find another one. I won’t even bother wasting my photography skills on even giving you guys a picture. I’m not anti-Taco Bell just anti- people being rude to me and if I want it I know where to go. It’s literally all I have on this place. 🤷🏻‍♂️

Review №23

2022-11-05 06:43:24

No line thru the drive thru at 11:20pm roughly, some how the young lady taking my order kept laughing while taking my order and sure enough got the whole order wrong. I ordered 12 crunchy tacos and 2 # 6s and at the end i ended up with half soft tacos and no # 6s. All bad service.

Review №24

2021-02-01 19:43:02

They were closed sunday morning so i had to go to a different location. 😢. Hope everyone in there was ok the staff is always friendly and great at their jobs.

Review №25

2022-08-30 19:31:14

I went to taco bell in Pomona today August 30th at 11:19am and the cashier was Julian he was so nice and sweet. He gave me the sauces I asked for and said its my world which made me smile and laugh. I told him I wish.

Review №26

2021-05-25 04:18:44

Its always the female employees getting orders wrong and acting unprofessional. I ask for extra meat on a crunch wrap and they put NO meat

Review №27

2022-04-29 07:18:17

I have had some bad experiences here before but tonight was the WORST. The young gentleman who took my order in the drive thru lacks more than customer service. I ordered 2 Deluxe cravings boxes with lemonades and a taco supreme the total he said was $34 and some change. I questioned the young man about the total and asked for receipt from another worker. I was charged for 2 cravings boxes instead of the deluxe boxes. When I brought this to his attention he said thats what I ordered. Sheesh. I wanted my money refunded and he said he couldnt. I will NEVER buy anything from this establishment again.

Review №28

2022-01-04 03:46:49

Waited an hour for an mobile order, checked in upon arrival, kept asking if my order was ready but never got a response. i told the manager and she said i had to check in and i did, so waited another 15 mins then finally got food. everyone in there was very disorganized and prioritized drive thru above everyone else. i knew not to expect much from taco bell, but an hour and 15 min waiting for food? wowie.

Review №29

2022-12-07 14:00:01

Very búsy here and parking wasnt very accommodating. There was a line to go in and dine so we just ordered off the menu and then sat til it was done. we went and ate in the car whike we were shopping at a few of the stores other than the wait it was a good choice for a late lunch.

Review №30

2022-04-30 20:05:13

No waiting line, the lettering is not big enough, miss certain food items they used to have 1 year ago, the person taking my order messed up thoroughly and still messed up again after trying to correct my order. Was not happy with service I received on the day I went, I still love taco bell, however they NEED COMPETENT SERVERS ESPECIALLY IF MAKING $17.00 an hour.

Review №31

2023-05-06 16:52:30

Well I experienced good customer service for breakfasts it was a good way to start my day 👍

Review №32

2022-01-12 23:45:29

I left, I came in an staned behind the first customer, we stood an waited for our orders to be taken, about a good 5 mins, before it dawn on the girl, working drive Thur, too tell us to finally use the kiosk to order from. Taco Bell needs to have I little bit more consideration for his customers they could have wrote a sign and put it on the counter, I went over to the Mex. Restaurant off Town just before foothill on the end corner of the little strip be mall. I found something better Taco Bell.

Review №33

2023-02-07 06:26:23

Ordering ahead is always good for lunch when time is limited. By the time you get there your food is ready to eat!!! Yum!!!

Review №34

2023-05-17 01:31:34

Yeah probably not going to be eating any taco bell for a couple years but then again could go for a crunch wrap anytime so yeah nevermind

Review №35

2022-05-19 01:40:51

Long wait time and had many other customers upset because of the long wait time and after repeating my order 3 times they got it wrong and charged me more for the wrong items.This company need to help their staff be fully staffed in location.Unacceptable to have employee work under those conditions and had other customers upset and had them waiting for a long time.Awefull place to go

Review №36

2023-06-08 07:42:48

Personal I dont think you can go wrong with taco bell.

Review №37

2020-09-19 04:16:32

Unfortunately your speaker was out but no more until you actually got rob the speaker. With only one window and no preordering the line was insane. We were there for 35 min..may I suggest they could have posted someone outside to take orders to ease the wait somewhat. Good great as always but just too long to sit in the heat and wait.

Review №38

2022-03-24 14:17:50

Here now.this is the worst taco bell ever.asked to substitute a regular taco for a doritos taco .was told I cannot do that with an attitude followed by I can only replace with a regular taco soft taco or dorito taco. this lady hates her job here on top of barely being able to understand or hear heranother employee is outside cleaning the parking lot with headphones is singing his music super loud . never comming back here again.

Review №39

2021-03-17 21:09:16

Hey taco bell, how are you?Doing great, once again, another company that doesnt mind throwing in some napkins and some sauces. Packed with love like always. You could learn from Taco Bell McDonalds, but hey, your McDonalds, why care right. Ever notice that McDonalds got the two lines to take your money but then always ask you to pull around and wait. Cant take our money fast enough right McDonalds, why have quality customer service if you cant even offer quality food. Least other companies still offer quality service.

Review №40

2023-07-23 15:20:31

Well theres lots of homeless people around.

Review №41

2021-08-05 21:11:42

Tired of those regular breakfast sandwiches? This is something different a breakfast toasted wrap with a cram filled cinnamon balls. They have coffee but I always get the orange breakfast soda 😂 really good. The best part is its less than $10 what a deal. Get more cinnamon balls. Anyway the employees in this location are very nice 🤠.

Review №42

2021-08-14 05:12:56

Never had a problem before but lately if its not the tacos is my chalupas that have more lettuce then meat. I know they measure the amount but 3 pieces of chicken I didnt ask for salad..

Review №43

2022-07-10 00:36:51

Never had anything bad to say about this location drive threw can get a little long but they always get everyone out In a timely manner.

Review №44

2018-10-16 01:43:01

I like Taco Bell, but Ive had it with this location! Not only is the line frequently way longer than it needs to be, but at least half the time we just plain get the wrong items. This time they screwed up TWO of the items we ordered! How hard can this be? Its right on the monitor above their head! If only there was another location that isnt a 15 minute detour for the route that I need to drive pretty much every day. But, who knows, maybe if they know how to serve people efficiently there, it might still be faster on average. And the reduction in wasted money for wrong items that end up in the trash will probably easily pay for the extra gas. Just in case the management is reading this: I usually stop by around 6pm on a Monday, Wednesday, or Friday. You need to make some changes to that shift!

Review №45

2023-01-17 00:45:55

So slow 🦥 even with mobile order I had to wait long. Staff not efficient at all. Needs new staff.

Review №46

2020-11-06 19:49:52

Came in to get food. Michelle the Cashier was great. I asked about a special or specials. I was looking for the grand slam special but Michelle wasn’t sure if they still had it. So she went to ask the kitchen staff if they had it still. But kitchen staff ignored her. One of the kitchen staff name was Laura who ignored her completely even when Michelle approach her. I’m not sure if Laura was a manager but if she is. I got to say worst leadership and team player.

Review №47

2020-08-04 15:49:59

Worst taco bell ever!!! Got charged for tacos supreme but didnt get supreme; ordered our daughter a chicken chalupa supreme and got beef not supreme so we they basically stole money from us then we ask for a lot of sauce for 20 items and they put like 5 in the bag then give attitude when we ask for more. Um hello we just spent $40 on a messed up order then you want to act like we are asking for too much when we want more sauce!!!

Review №48

2022-01-18 03:28:48

This location customer service was far worse than the ones I have recently visited. I ordered online and was not able to pick up. They had racially profilied me because the order I bought was under my nickname but I paid with a card that had my full name and I gave them both name they said it was suspicious and that my order wasnt there. I got a refund from that location and will never order from this location again! Do Not Recommend!!

Review №49

2022-01-26 17:22:27

This is an ok place, I think it was better back in the day when next door had an Arbys. Not bcoz of the competition of products, just that there were more people dining in (also not bcoz of Covid19 either, and its just my opinion 😉).

Review №50

2017-10-31 17:09:30

The ONLY reason Im giving this 3 stars instead of 1 is because of an outdoor seating area that looks enjoyable, the lady taking our order was extremely rude, didnt even talk to us or answer us, leaving our change on the counter for us to pick up. At the end of our lunch, which I add was good, we had leftovers and reluctantly went back to the counter to ask for a to go bag. A completely different server was behind the counter and refused to grab us a bag that she was standing right next to until she was finished with her break. If you are standing behind the counter, you should indeed represent your company accordingly.

Review №51

2020-03-02 02:03:36

Only ordered 2 doritos tacos and 2 soft tacos. Waited over 10 mins

Review №52

2020-02-03 23:53:22

Management Is Very Disrespectful. You Shouldnt Argue With A Customer Whos Complaining About Poor Service. I Feel Highly Disrespected, This Isnt The 1st Time A Manager Has Disrespected Me At This Location. I Myself Work In Fastfood, So I Pride Myself On Giving Great Customer Service. So When I Go Out To Eat I Expect To Also Receive It. Id Like To Speak To Upper Management In Regards To This Matter, Because Something Needs To Be Done. I Ordered 2 Orders Of Nacho Fries 1 Cheesy Roller And A Mini Chicken Quesadilla. I Waited More Than 5 Mins For My Order. While Several Drive Through Orders Were Handed Out, Here I Am The Only Customer In Lobby Still Waiting For My Order. I Asked The Cashier Who Took My Order How Much Longer It Would Be And She Carelessly Said She Didnt Know And Continued Taking Drive Through Orders. I Stated I Couldnt Wait Much Longer Because I Had Somewhere To Be .That Was Also Disregarded. It Wasnt Until I Demanded A Refund That Everyone Stopped What They Were Doing To Assist Me. I Was Asked For My Receipt Because They Didnt Know What My Order Was. So Apparently My Order Was Cleared Off The Screen And I Was Waiting Patiently For An Order That Wasnt Being Made. Im Am Highly Upset. I Dont Like Making A Scene Or Causing A Hostile Environment But I Will Not Tolerate Disrespect From This Staff Anymore. I Left A 1 Star Rating Only Because Zero Wasnt An Option. How These 2 Men Became Managers I Dont Know But They Lack Hospitality Respect For Customers And Theyre Not Accommodating At All. I Doubt Ill Be Back To This Taco Bell. Though I Live 2 Blocks From It, Id Rather Drive To A Farther Location For Better Service . I Let Them Know Id Be Filling A Complaint And The Response I Received Was Go Ahead. Theyre Obviously Use To Getting Away With Their Behavior. Instead Of Apologizing To Me And Trying To Rectify The Problem They Only Made Matters Worse.

Review №53

2020-02-10 22:03:29

Taco Bell has great prices like a $1 nacho burrito that is big and thick enough to get you full. Also, the nacho fries, dont get me started. It also offers sugar free drinks that are actually good. Good service and employees.

Review №54

2021-02-15 00:50:42

Oh taco bell..you are always there for us when we need a quick bite to eat. our trick is to order online and then pull through the drive thru. You tell them your name when you get there and they have it all ready. Since we eat vegetarian it makes it really easy to order because there is a whole online vegetarian menu. The other thing that is nice about ordering online is that you can put the number of hot sauces you want and they actuallyput them in!

Review №55

2022-03-25 04:27:43

People in the drive thru waited for 20+ minutes. The cashier was confused and Forgot to check in my order that I placed on the app.Order was accurate.

Review №56

2018-03-18 15:51:42

Worst fast food experience ever. I came here yesterday and ordered and they asked for my name to call out my order. It was not busy at all so after 10 minutes of not hearing my name or order number called I ask if it is almost ready. They then tell me they did call me and someone picked up my food. Either that was a lie or they gave my food to some guy named Carlos because I was there the whole time and that is the only other person they called. So they said ok we will make it again let me see what you ordered? I showed them and proceeded to wait another 10 minutes. They kept giving people their orders that got there way after me. Finally I got so fed up, lost my appetite and asked for my money back. At first they refused and asked to look at my receipt again. They had not even started my order yet!! Then they got the manager and I got my money back and left and I am never coming back to that location ever. They hire the worst staff. It should not take more than half an hour for people to get their food. Its called fast food for a reason.

Review №57

2023-07-02 03:58:59

So bad. No value

Review №58

2023-05-30 22:06:19

This location is a lot more friendly than the location on Indian Hill

Review №59

2020-02-26 17:26:14

Have been going to this store since I started job down the street about 5 weeks ago at least twice a week for breakfast. For the entire time I have been going there I order coffee and have been told sorry our coffee maker is broken, 5 weeks!!!Last week I came a little later in the day and ordered breakfast and a coffee. when I drove up to the window a manager I assume apologised and gave me a free taco cupon because they did not have what I ordered. I told her I should be owed quite a few coupons since coffee machine has been broken for weeks. She smiled and said only one per visit. So the next day I went early to get food and ordered a coffee. Lady at the window knew nothing about the free taco cupon when I asked.I am thinking about buying the store a coffee maker so I could finally have coffee with my breakfast from the unable to fix their coffee maker store

Review №60

2022-10-18 03:53:08

It smelled ok yes its a Tavo Bell but this smelled like a backup toliet it was disgusting and our order was missing items which considering the smell

Review №61

2022-11-19 06:04:14

Closing manager on 11/18/22, closed restaurant because the cashier had to take a break. Basically because she didnt want to multitask. Hopefully corporate fires her.

Review №62

2022-09-24 04:19:06

Busy locationCleanWell litPleasant staffClean parking lotHave visited location several times completing Doordash orders

Review №63

2018-06-04 02:30:14

Wow. This crew knows NOTHING about FAST food service. 20 minutes of waiting in line, only to pay and 3 minutes later find out that they dont have the shells for the Mexican pizza! IF THEY KNEW THEY WERE OUT OF THE SHELLS THEN WHY IN THE WORLD WOULD THEY CHARGE ME FOR IT? That level of stupidity is usually reserved for... Well fast food employees. Congrats for keeping the stereotype alive.

Review №64

2021-08-18 00:54:53

I had a Chicken Chalupa for the first time the other day. I was hungry at the time and it was tasty.... Maybe a little expensive,I thought, it was good .... I wont lie and it did curve my hunger so I would recommend this Taco Bell.😀

Review №65

2022-07-10 02:04:27

Associates were organized and polite.Food was fresh and tasty.Lobby was clean and stocked well.

Review №66

2022-07-21 19:22:17

I get frustrated coming here cuz theyre extremely rude to delivery drivers. Its happened multiple times you ask them to check on a delivery and they say no and walk away

Review №67

2017-12-27 23:49:40

I came here after my dental appointment at GP Dental Center right across. The food was great, just like other Taco Bells I have been to. However, the service was terrible. They look down upon you for using coupons. Not acceptable!

Review №68

2017-07-18 20:14:54

Very very disappointed. Ordered 8 Dorito Taco Supremes only to find they did not add the sour cream and salt there was a heaping tablespoon of meat in each Taco is being generous! Shells were filled with Lettuce. If we wanted a salad, we would have ordered a salad. Worst Taco Bell experience ever!

Review №69

2020-12-22 11:22:22

Not covid safe. Went there Sunday, December 19th at 8pm and nobody inside was wearing a mask. If they cant be bothered to wear a mask in a pandemic then how can I trust them with hand washing or any other dirty stuff they might do on the sly.

Review №70

2021-11-28 01:07:13

I tried to go for breakfast this morning after my graveyard shift. Online it says they open at 7am. I arrived around 7:30am and they werent open. The worker looked at me and shook their head as if they werent going to open anytime soon. Very disappointing.

Review №71

2019-03-13 03:59:08

Good service here. The guys here behind the counter looking like theyre working hard making sure we all get r food soon. The menu is huge with lots of deals. Our food was served up nice n hot. Will have to again another time n c if alls good the same.

Review №72

2022-10-18 00:42:34

It always smells like a bathroom inside this Taco Bell when I pick up orders for Doordash. Also, they seem to be understaffed

Review №73

2023-06-06 00:52:33

You can’t go wrong with Taco Bell !

Review №74

2023-07-05 03:04:53

Food is horribleBotched my order

Review №75

2022-01-07 16:29:10

January 6,2022 💛🤟Although the power went out in this area, the staff at this location diligently worked to get their computers up and running for everyone who had pending mobile orders and other drive-through orders.Thank you.

Review №76

2019-02-13 00:58:50

This location is less expensive than the one in San Dimas where Lowes is located on Arrow and Bonita. The $5 boxes here are worth $5 vs $6 in San Dimas. Despite the price differences, the Pomona location took way too long for food to be served: 15 minutes in a nearly empty lobby. Ive been at Taco Bell locations where workers are moving quickly with a sense of purpose and urgency, here they were taking their time as if they were making their own meals at home. The employees need to speed up a bit more within reason.

Review №77

2022-01-26 23:36:53

The food was great but the service was terrible first they got the order wrong then we asked for hot sauce and didnt receive any plus the drinks where flat

Review №78

2021-01-07 20:02:42

Customer service was great the place was clean obviously cuz you can sit in there but I asked for some hot sauce and salt and the cook was very very rude and said that she put it in it in my bag and she lied and it was nothing in my bag the food is indescribably nasty I would not consider this place a place to eat at the 2 stars is for the nice lady who took my order the blank stars are for the rude cook who lied and being rude.

Review №79

2019-04-09 20:45:28

Im not sure if they where short staffed or had a new employee but the drive threw took way to long and i didnt even get what i ordered but by the time i noticed i was already home and didnt want to leave again. Hopefully next time ill have a better experience.

Review №80

2017-04-12 20:35:04

I love taco bell but every time I come here they always get my order wrong. Like how hard is it to remember beans and cheese on the simple burrito? I just came from there to give it a chance because my sister wanted it and they still got it wrong AGAIN. So disappointed.👎👎

Review №81

2023-10-09 05:19:41

The women work there is rude

Review №82

2018-07-04 15:45:36

The thing that always impresses me about taco bell is the price for what you get. Sure the food is quite greasy, but dang is it cheap. A menu item I would personally recommend is the cheesy bean and rice burrito. Beans and rice together make a complete protein, so the burrito is quite filling. And it is only a dollar. Their drinks are a bit overpriced, but Ive found that theres usually a McDonalds pretty close by, so if you get two of the bean and rice burritos and a drink from McDonalds, its a very satisfying meal for just $3.30

Review №83

2022-01-23 20:44:06

For some reason this place has better tacos than all the rest of the chains, thick taco shells fresh cheese and plenty of meat, and only 79cents a taco, best in town fo sure,Soul Assassin.Com Cypress Hill por vida

Review №84

2021-12-04 03:21:19

This is the third time I was short a burrito Supreme why cant this store complete an order when I went back server was rude. very bad customer service

Review №85

2020-06-01 19:52:05

It was good I had all my food together they didnt have new pineapple freeze but their was food was good the one taco bell in claremont is temporarily closed so I had to drive all the way to pomona to get my food at this tacobell they everything you can imagine but they dint have a salad I wanted but everything else is tasty.

Review №86

2018-02-11 06:21:19

Would be five stars because its new and clean, but when they asked for my partners name (Dynasty), the worker said Thats closer enough to Diana, right?They called Diana for her order. Super disappointing.

Review №87

2023-01-10 03:05:07

Service sucks here specially at night always mess up my order or forget something

Review №88

2016-11-02 18:05:46

Embarrassingly enough, Im a regular here. The drive-thru to be exact. The service at the drive thru is so quick that I can leave work on my 15 minute break and have time to order and grab my 5 dollar box. If you need something quick and filling. This is where its at.

Review №89

2019-02-15 09:48:20

Love taco Bell, always have. But went through the drive-thru, so I cant much about cleanliness or customer service, etc. Drive thru was good, no mistakes and didnt wait long.

Review №90

2018-01-20 20:53:13

Love it.. Just when i came through the drive Through and asked for a $5 box meal.. They gave me Nachos instead of Cinatwist .. I asked instead for a small bag a Doritos instead .. And the guy told me thats all they had..not cool.. I get that they run out.. But gotta be a little more stocked if you wanna satisfy your customers.. Because i really do love TacoBell..

Review №91

2019-11-23 09:06:32

I just stopped by here, it was late and no line. Service wasnt very good and they messed up my order, even after charging me extra for the changes. When I tried to call them to inform them of the mistake no one answered the phone, even after trying for 20 minutes.

Review №92

2019-03-05 01:54:07

It took 20 min to get my food for some reason. Long drive thru and indoor wait... rude employees... cashier on her phone texting instead of working... one employee picked up a chip that fell and threw it into the customers bag.

Review №93

2018-02-26 06:12:42

What happen to this place, worst service, dirty at night. I was standing the waiting for someone to take my order and the guy for got to get guve me my cups and still took a while to get my food. Drive thru went faster. This place was not like this before.

Review №94

2019-05-13 19:42:31

Quit after going into do the order and found whatever the F this is on 4 of the boxes . yucky ... I wont work where I wouldnt eat... When I brought it to the managers attention no repercussions ever happened in hopes of stopping there being goo in the stew

Review №95

2021-08-01 20:00:52

This location isnt to far from my apartment so its more convenient for me but it is more expensive than the other ones I visited! Still taste great,..my favorite are the Taco Supreme 🌮 😋

Review №96

2020-12-05 04:18:14

This location seems well staffed. I just bought 10 tacos and received my food within 1 minute, crazy fast service.

Review №97

2022-04-07 15:05:27

Their message says its their peak time and cant answer the phone and yet they dont have any customers inside or in the drive thru. WHY R U STILL OPEN !!!!!

Review №98

2018-11-09 04:50:58

Stop by to buy $5 box only 3 cars In front of us but it took a long time to get to the window had some cars behind us honking for us to move but it was nothing we can do the cars In front of us where not moving it to a long time to get their food. Some got frustrated & drove away.

Review №99

2018-09-20 14:25:02

I really like Taco Bells Happy Hour, lol, getting one of their medium size drinks or one of their slushies for a $1 is a treat!The Baja Mountian Dew Slushy is one of my favorites but that new Apple Carmel Slushy flavor for fall is yummy!! Sweet and tart!Yup, happy hour between 2pm - 5pm is good, paired with their value menu? Thats great eating on the cheap!!

Review №100

2022-06-29 18:09:41

Great service for the drive thru part, food good and staff friendly.

Review №101

2019-02-08 19:19:45

The food used to taste pretty okay here for fast food. But now the flavor has changed. It either tastes flavorless or funky. I wont be going here anymore.

Review №102

2016-08-07 17:46:11

We were in the drive-thru for about 20-30 minutes before finally being given our order, and shed gotten our drinks wrong. I think well think twice before returning.

Review №103

2022-09-23 07:19:40

Average fast food for those in a hurry. Dont expect real Mexican food here because you will be disapointed.

Review №104

2021-02-23 08:25:10

Only been here twice in 3 months, it is horrible, employees are rude and absent minded. Messed up my order both times.

Review №105

2021-06-27 20:22:46

Its been a good while since I had a loaded potato burrito and let me tell you its the same and does t disappoint. Great for a couple bucks and a shorts break.

Review №106

2021-10-21 18:36:52

This place has their hours posted on their store and online as 1 am, yet they are always closed when Ive gotten here a few times just after 11 pm. Its disappointing to say the least.

Review №107

2019-01-06 03:15:15

The workers are very rude. I did a school social experiment and when I asked them a simple question one of their workers who sounded like a young woman cussed me out. DO NOT GO TO THIS PLACE!

Review №108

2023-02-20 21:41:13

Cant say much its fast and tasty

Review №109

2018-08-17 19:37:31

The food is always fresh and timely. The staff is awesome especially your cashier Daniel... What a great young man and great service...

Review №110

2018-10-22 16:16:25

Cheap eats. Decent service here. Soda machine was wonky and we had to ask for box codes for the Xbox giveaway

Review №111

2023-08-29 23:35:46

Very good

Review №112

2019-05-27 22:18:05

Food was ok. Prices on the kiosk is one price and charges you another. Complained at the order counter, I was told by an employee that the kiosk was not their responsibility its an outside company. Dont use the kiosk to order.

Review №113

2022-09-26 01:56:47

I dont eat meat and they always get my order wrong, giving me something with meat in it. I wont be going back

Review №114

2020-01-09 03:45:41

Friendly staff and the food is always accurate and hot...yummy. Quick Drive-thru service also

Review №115

2016-06-10 17:25:28

This Taco Bell is all right compared to others. There are a few other taco bells that are better, but the food was still good. Service wasnt amazing though.

Review №116

2017-08-14 20:21:40

I had bad customer service multiple times and them forgetting our food or them charging me for water because their soda machines broke! If the staff is gonna have attitude they shouldnt work in a place that deals with customers on a daily basis!

Review №117

2016-08-19 19:49:56

The service here is pretty quick and its usually pretty clean. They have a good amount of seating both indoor and outdoor.

Review №118

2019-05-13 01:04:30

If words all right where they have this setup they want you to use their kiosks in their kiosk sucks and if you dont use it to make you wait so I dont recommend you walking inside if you have to order anything and believe me I eat out a lot all over the place and do three different counties

Review №119

2016-11-18 20:42:10

The drive through is always crazy slow, even if theres only one car in front of you. The one in San Dimas is WAY quicker, consistently.

Review №120

2016-07-18 02:12:36

Its a great place and the customer service is awesome but I literally (not to be funny or anything) got diarrhea 1 minute after I finished

Review №121

2017-08-20 02:03:18

As far as Taco Bells go, this one is above average in its representation of the venerable mexican eatery. Nachos Supreme was balanced well with freshly coojed cheese, beans, and ground beef seated with even distribution upon generic crispy tortilla chips. I added jalapenos at no additional cost. The bean burrito was gushing with extra red sauce and onions per my request, freshly made, and as good as a tortilla with refried beans, cheese and pseudo-spanish sauce could possibly be. Freshly made fasy food is becoming more difficult to acquire; it is a feature notoriously absent every single Del Taco yet fabricated without a single known exception, and though not nearly so bad, its become rampant at many Taco Bellas. So 4 stars for this location, good game folks.

Review №122

2021-04-19 04:57:16

Drive through took for ever as if there was only a single individual working when I pulled up there was three girls was fooling around no care in the world!

Review №123

2023-01-18 01:19:45

The workers here make this place much better.

Review №124

2018-12-04 18:07:45

Service is pretty good. Even when they are busy, they try to get your food out fast.

Review №125

2021-10-24 03:36:34

I found it to be one of the most dis- tasteful and disgusting fast food joints period I will never indulge again.

Review №126

2020-07-22 16:41:10

They always get my order right and you always have a smile on your face. Thank you so much. Your team is awesome.

Review №127

2020-09-18 19:37:11

They wont let you use the restrooms becasue the virus is in there. Theres a law in the books that you have to have them open if your a food place.

Review №128

2017-07-19 06:57:26

The people were nice add helpful the food was good and the place was clean. They had a great deal on their double chalupa

Review №129

2020-02-08 02:54:20

Great food fast service in the drive threw but the lady taking orders in the drive threw was rude and just a poor example of good customer service

Review №130

2019-08-17 20:04:12

This really depends on which location were taking about.Gary Ave, Pomona - just OK.Foothill near Mountain in Upland - Terrible4th and Vineyard in Rancho Cucamonga - the best one anywhere! bar none.

Review №131

2020-08-04 04:41:03

They never have coffee when you order by drive thru, but if I order through the kiosk they do have but obviously it must be that they dont like to make your coffee or something because they give you that bad attitude specially from their manager or assistant manager I dont know what position shes in charge she always mad I dont know .

Review №132

2022-02-28 11:16:37

I ordered a salad to go, there were no utensils found in the bag, with my salad!😕

Review №133

2023-02-26 22:13:57

Tacos and burritos are minuscule and very expensive. Not coming back. Going to Del Taco for now on.

Review №134

2019-06-24 16:55:27

I liked this Taco🌮 Bell due to the fact that everything went smoothly and it was near where Im staying at presently!!! It was clean and not too busy.....

Review №135

2021-11-27 00:25:41

Always a good choice for a quick taco or burrito. They usually have a box meal deal that saves money so look out for those.

Review №136

2021-10-21 17:02:48

Some of there food taste like it had been sitting around for along time.

Review №137

2018-04-08 00:33:34

Nice people, nice atmosphere, delicious food in a timely manner. Id recommend theyre new triple decker burrito. It was bomb.

Review №138

2018-03-22 00:57:52

Going to order was very discouraging I was told the machine wasnt working for a strawberry Freezy always a long wait in the drive thru very rude customer service by the store manager would go somewhere else if there was an error Taco Bell to my home this is the closest thats why I keep putting up with it and going

Review №139

2022-01-13 18:13:48

This place is a hit or miss it depends whos working and some of the workers their seem miserable if you dont wanna work their work somewhere else no ones forcing you

Review №140

2023-09-07 22:04:20

Fill up box is where its at

Review №141

2019-03-21 07:30:11

My order is rarely correct at this location. Fresh food, friendly staff

Review №142

2021-06-12 07:54:04

Had a nice time with my friend dinning outside and bathroom open and employees were nice

Review №143

2021-09-04 20:39:00

It sucks that this Location is horrible just as much as the one off Indian Hill, Both in Pomona are Horrible. I refuse to return.

Review №144

2023-10-19 23:18:48

Dont like it.

Review №145

2019-02-08 08:05:27

I always eat here they actually put beans on my tostadas fill up my cheese for my chips and it taste good. Good service

Review №146

2020-08-18 16:19:37

It was just ok, nothing outstanding in a new store. They did forget five of our items and we had to make a second run back to the store. This was at the new La Verne location

Review №147

2018-11-18 22:46:34

Too much talking in the prep area left me and several customers waiting for our food with the a.c. blowing at meat cooler levels..service needs to improve as well as occasional crackheads coming in and out of the restaurant..not the best taco bell i visited so far ..

Review №148

2019-10-07 18:47:22

Great customer service, one bad thing for me the A C. Was on full blast it was really cold in there, my food was getting cold

Review №149

2022-06-20 19:28:17

Great experience.....Jaim was great and should definitely get a raise.

Review №150

2017-07-07 17:43:43

Kinda small. No place to lock up my bike. But it is tacobel. And who can complain about the Baja blast.

Review №151

2021-03-11 22:26:13

If I can leave no star I would. My boyfriend ask them for something and they started telling at him. Than the manger started telling at him. We left like what just happened??

Review №152

2020-07-30 20:35:10

Its not fast food if theyre too slow to keep the drive-thru moving in a timely manner.

Review №153

2020-01-21 08:01:53

The chicken taquitos were so delicious but there was a long wait. I think theyre short staffed.

Review №154

2022-01-21 05:38:54

I love taco bell. My order was fantastic🌮😋✌

Review №155

2019-08-15 03:59:21

9pm on Wednesday night I spent 30+ mins in the drive thru. Food was already cold by the time I got it.

Review №156

2020-06-26 22:52:30

Fast service even though it was lunchtime and was quite a line. Food was good as always.

Review №157

2021-04-11 03:15:01

Pretty upset they didn’t get my order right they did not put no taco sauce made my day I won’t be going back

Review №158

2021-03-25 23:32:49

They did me righteous, the cashier was friendly and easy to deal with

Review №159

2019-09-20 21:16:01

Packed drive thru but walked into lobby and got my order quickly. Happy

Review №160

2019-06-23 15:47:35

I only had one bad experience. And I was ordering with the app online. I did it 40 minutes in advance and still wound up waiting 20 minutes after I got there

Review №161

2019-03-04 14:19:03

Always good. Fresh food and prices were good. Clean and nice atmosphere.

Review №162

2018-01-03 00:57:50

F@*$# this place bad customer service mess up your order and deny making it right never going back. What happen to customers always right

Review №163

2017-12-01 23:44:56

They had me waiting half a hour for my order and then they maid me wait another 15 minutes after they had gave my order to someonelse (909)278- 3067 jose.

Review №164

2018-01-20 00:07:59

I should have read reviews before going...the wait was SO SO long ...three cars in front took over 20 min wait / no excuse. . The cars behind me stacked up😡

Review №165

2019-10-30 04:27:59

Every time I order from here dine in or Grubhub and order the 5$ box they never give me the drink and it’s annoyingly I will complaint this has been going for about a week

Review №166

2022-06-02 19:35:51

Good food, if youre looking for a quick bite to eat

Review №167

2019-02-28 17:44:35

Theres really only one standard you can gauge a Taco Bell by: massive stomach issues or no? This one hasnt yet, so its pretty great.

Review №168

2022-11-09 03:04:10

The taco bell 🍕 is goodOverall good to eat.

Review №169

2017-06-30 17:32:52

Well I only like medium hot sauce 4 my tacos & burritos and they had none ( management should be aware of these types of little things)tacos are just plain w/out them.

Review №170

2019-03-10 03:12:41

Food has been made messily, everything was falling out of the tacos. But its always fresh so 👌🏽

Review №171

2018-11-11 08:37:39

Nice clean store, good customer sevice, fast service in drive thru.

Review №172

2018-08-07 04:20:57

I ordered two beef tacos supremes with easy lettuce. I got the exact opposite.

Review №173

2018-01-07 03:59:11

The Taco Bell here is good, they get your order right. They do not have the complete drink selection

Review №174

2020-10-09 16:26:11

They charged me twice for the same order and when I told them and showed them my back account the lady in charge only say no.

Review №175

2021-11-29 03:05:06

Found a dead spider with our tacos, I wasnt going to post a review but nobody answered the phone

Review №176

2018-10-03 08:16:43

Had to go in to correct an order, and they were really nice about it.

Review №177

2018-02-12 00:12:19

It just took a long time for me to get my order. Everything else was great.

Review №178

2019-03-22 23:07:11

Clean restaurant, peaceful place to grab a jock bite, CSR are doing well and are polite

Review №179

2022-03-03 21:43:25

Nice value meal. Clean indoor dining

Review №180

2022-04-03 00:20:43

Good ol Taco Bell! Try the new Cinnabon Coffee - yum!!!

Review №181

2019-02-08 18:07:11

Just another fast food place with typically good service.

Review №182

2019-05-12 02:57:11

Food sucks. But the cashier guy was really quick and friendly.

Review №183

2019-06-02 23:06:51

Taco bell needs to go bk to there 1990 serving Nachos BellGrande dont even come with Green onions anymore!!!

Review №184

2021-04-08 20:42:05

They got my order wrong 😠In the drive thru.

Review №185

2016-08-31 19:42:45

Pretty fast drive through experience. Service has been friendly.

Review №186

2016-08-11 03:04:25

25 minutes in the drive-thru for 2 cars and then they get the order wrong? No thank you!

Review №187

2019-10-25 04:08:52

AWSOME food place is clean and workers are friendly and helpful

Review №188

2019-08-19 21:06:49

Great service people were chill about ordering. Which is rare.

Review №189

2023-04-07 02:58:14

Bean burritos and potato tacos are good

Review №190

2019-02-28 13:53:40

Food was fine for Taco Bell. Service was a little slow

Review №191

2019-09-03 03:03:02

The food was standard taco bell except the steak tasted burnt so not so good....

Review №192

2019-05-26 15:40:00

Considering its not a authentic Mexican restaurant, food was hot and pretty good.

Review №193

2017-07-31 00:20:10

Fast and friendly. Food is always fresh when you get it!

Review №194

2020-12-18 20:33:58

Fast service and restaurant is very nice good place to eat.

Review №195

2022-02-08 05:19:11

Loved the tacos cheesey Gordita crunch is a must have guys

Review №196

2018-02-18 10:22:02

Drive thru service was prompt and staff very courteous

Review №197

2017-10-31 02:38:44

My kids love their dorito tacos and my son always eats the nachos.

Review №198

2021-05-16 01:40:18

We asked for jalapeños and the lady told us they were on the food. We got home and nothing.

Review №199

2018-09-25 01:36:51

This visit was great. I got a whole bag of extra food