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Categories

  • Fast food restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Takeout restaurant
  • Mexican restaurant
  • Restaurant
  • Tex-Mex restaurant
  • Vegetarian restaurant

Phone: +1 714-547-4590
Site: https://locations.tacobell.com/c...
Opening hours
  • Monday:7 AM–1 AM
  • Tuesday:7 AM–1 AM
  • Wednesday:7 AM–1 AM
  • Thursday:7 AM–1 AM
  • Friday:7 AM–2 AM
  • Saturday:7 AM–2 AM
  • Sunday:7 AM–1 AM
Edit info

Total reviews rating 3.8

196 Reviews for Taco Bell 2024:

Review №1

2023-11-25 01:45:16

Horrible service I had to go in and get my food thru the drive thru and they gave my food to someone else. And I was asked to wait 5 minutes and my order wasn’t even complete I was missing some food.

Review №2

2023-06-10 21:19:27

Worst of all😡... Customer service its awful.. they didnt even took my order.. I waited there for 12 min waiting for someone to take my order but instead they asked me to use an ordening self machine.. I ask why? If they didnt look busy or there wasnt any line to order but they just said.. sorry you have to use the machine 😡😡😡😡.Taco Bell at downtown plaza in Santa Ana youre the worst in service. If your employees dont want to have contact or dont want to be nice to customers get robots instead 😡😡.

Review №3

2019-02-03 03:51:20

They take for ever and they almost forgot my crunch wrap and when I got home this is what it looked like ... I’m guessing they almost forgot to give it to me because they forgot all about about it in the cooker and now it’s all burn . How dare they even try to pass that as food all burned . They should be ashamed of them self ..Don’t get me wrong, I still like taco bell just not that location they need to get better cooks or better training cause they space out !!!

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Review №4

2023-07-27 21:39:26

Today it was my first time coming here and this person that supposedly is a manager and doesn’t treat right there customer I was first to come inside to they could take my order and she skip me and was helping another customer and I told her I was First on line and she gave me a attitude and backing back her eyes i don’t if you guys have favorite peoples and then she was laughing at me and I’m still going to call cooperatives what kind of manager you guys certified you really need to training her she have a horrible customer service….

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Review №5

2020-10-29 06:06:02

Went in to Taco Bell today to get my free taco. No problem everyone was very nice and they gave me my choice of which kind of taco I wanted. I got a soft taco that was hot and fresh. I would highly recommend this Taco Bell.

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Review №6

2023-05-14 03:20:50

We go here often and they normally do a really good job! Fast service. Nice.

Review №7

2022-10-02 16:46:03

Manager was completely unprofessional and rude. They talk bad about customers in front of them assuming they don’t speak Spanish. Dirty store. Horrible attitudes. Refused to provide me with my correct meal after telling them it was incorrect. She refused service after already receiving my payment. Should be shut down! Already called corporate and reported.

Review №8

2020-09-19 19:45:09

Taco bell is taco bell, right? WRONG! This location has the freshest, best tasting food Ive ever gotten from a taco bell. Even when I worked at one a million years ago, service was fast, employees super friendly. Im just passing thru so I may never be here again. But for once in my life, Im glad I stopped at taco bell.

Review №9

2019-09-17 18:51:32

If I could, i would rate a 0. Extremely unprofessional, rude, and disrespectful to their customers. All I did was ask for the restroom. The worker was Hispanic, about 53 with black glasses and kind of thick in her early twenties. She responded with can you wait a second with a bad attitude but I just brushed it off. Maybe I was reading too much into it. And its understandable because she was with a customer so that was my bad. So I went to my car to get a charger then stepped back in and waited but even when she saw me she kept snickering and whispering with her coworker in Spanish and mind you, it was pretty empty so she had enough time to just open the door. To give someone a bad attitude just because they ask for the restroom then brush past them without any acknowledgement or concern for the customer is completely unprofessional. And this is a nice area. It was my first time but that experience makes me not want to go back. Its amazing she still has a job.

Review №10

2022-12-31 18:18:49

We go to this Taco Bell all the time my mom gets there in the morning wants coffee with the order of course cuz its breakfast time and then they tell her the machines broken you know thats not too unusual but when my mom asked for them to substitute it with something else they wanted to charge your extra its your business its your machine if its broken then you should provide a substitute free of charge