The Cheesecake Factory image The Cheesecake Factory image The Cheesecake Factory image The Cheesecake Factory image The Cheesecake Factory image

Categories

  • Restaurant
  • American restaurant
  • Bakery
  • Dessert restaurant
  • Dessert shop
  • Family restaurant
  • Takeout restaurant

Phone: +1 818-883-9900
Site: https://locations.thecheesecakef...
Opening hours
  • Monday:11 AM–10 PM
  • Tuesday:11 AM–10 PM
  • Wednesday:11 AM–10 PM
  • Thursday:11 AM–10 PM
  • Friday:11 AM–11 PM
  • Saturday:11 AM–11 PM
  • Sunday:10 AM–10 PM
Edit info

Total reviews rating 4.3

199 Reviews for The Cheesecake Factory 2024:

Review №1

2023-10-20 20:50:44

Our friends took us to The Cheesecake Factory in October 23. We went with 3 kids and 3 adults.We had a main course and desserts.I had the Mac and cheese burger which was good. My girlfriend had a chicken burger and fries. The kids had lots of pasta.The dessert was the main reason we went, but we were too full after the main course so we took the dessert home.It was a good Oreo cheesecake.

Review image Review image Review image Review image Review image

Review №2

2023-09-27 22:29:53

It has been a very long time since our last visit here. It is located in the Topanga Mall. A lot of construction is going on. Hopefully, rejuvenation for the mall. Service was very impersonal. We had lunch. The restaurant was fairly empty. Its Mid week on Wednesday. Plenty of seating available.Was wondering about the food since it was a while ago. We were surprised that portions are still very generous. The wife was craving the avocado egg rolls. Which she said was just as good. I had the lunch portion fish and chips. Four fluffy pieces and lots of fries. Great flavor. Mom had Renees special. Tortilla soup, chicken salad sandwich (whole not half as expected), and mixed green salad tho she ordered Caesar. It was way too much food for her, so she had a snack for later. Too full to take one of the awesome cheesecakes home with us.Overall, beat our expectations by staying consistent over the years.

Review image Review image Review image Review image

Review №3

2023-09-15 23:06:34

Ive been visiting the Cheesecake Factory in my area for many years. I preferred their previous location outside the Westfield Mall better. The interior is modern and sets The mood. The menu is large with varying dishes from American, to Mexican, to Asian. Pretty easy to find something that sounds good. They are usually busy between 5-7pm most days but especially on the weekend. I love their fish tacos. Dont forget to save room for a slice of their 30+ varieties of cheesecake! Parking is free but you might have to circle the lot a few times before you find a spot.

Review image Review image

Review №4

2023-09-20 11:31:17

I never like to give a bad review on the cheesecake factory because Im such a big fan of theirs. Unfortunately, we were at this location, in topanga mall it was not busy. We were right between lunch and between dinner. There was nobody in the restaurant and our waitress was slow Unresponsive. Had to ask for silverware and had to ask for everything else Unfortunately, this time I was not able to even give a tip. With such lousy service. the food was Barely warm, food didnt taste good first time this has ever happened🤦‍♂️👎

Review image Review image Review image Review image Review image Review image Review image Review image Review image Review image Review image Review image

Review №5

2023-11-27 19:45:27

Amazing food and drinks! I had their chicken wings along with mozzarella sticks, french fries, and bread. Great beer too!

Review image Review image Review image Review image Review image Review image

Review №6

2023-04-22 04:52:03

I’ve been going to all cheesecake locations for many years, I go to this location a lot if you’re going to go on the weekends I recommend doing a reservation through open table or Yelp . So you don’t wait a long timeI went there last night with my friendsI love to get for appetizer the stuffed mushrooms and the Cesar salad, for my dish I love the bang bang chicken and shrimp, my favorite dessert is the tuxedo cake it’s the best!!! My friends ordered the miso salmon I had it before it really tasty but I like it with mashed potatoes, and my other friend took the crust chicken with pasta and added mushrooms and they said it was really good too.It’s always a great place to dine at ! Prices are fair and there is lots of variety of food so everyone always find what they’re in the mood for to eat. I’ve attached photos of what we ordered, we were so hungry when we got there so I didn’t get a chance to take a photo of the mushrooms appetizer and salad but trust me don’t miss on these mushrooms they are incredible!!!Our server was really nice too

Review image Review image Review image Review image

Review №7

2023-06-28 05:16:49

The cheesecake and food is really amazing. The ambience is good as well. Although the service was quite harsh. I was drinking water (the glass is around 20% full) and the waitress took the glass from my hand without asking. The straw was still in my mouth. It was so embarrassing as I was still drinking it. Overall its a really good place to hangout with the friends and family as well.

Review image Review image

Review №8

2023-07-05 16:30:48

Cheesecake Factory really has it down! We came on a busy Saturday afternoon. Told it would be a 20 min wait for a booth but they flew through that wait list and seated us within 10 min. Server was on point. Food and drinks were all delicious. Started with Korean Fried Cauliflower (yum!) Hubby got the Chicken Madiera (would totally order that next time) and I got Huevos Rancheros (also very good). Cheesecake is always the best!

Review image Review image Review image

Review №9

2023-07-04 18:30:24

I have a bitter sweet relationship with the Cheesecake Factory. I feel I should be compensated. Every place they sat us was filthy under the tables. We just finally gave up and sat down. The food was good but service was not the best. The servers were kind. Why is it that we were sat towards the back when the whole front was empty? I need a manager to contact me. I remember a past visit here where I called in my order, the guy that answered the phone put me on hold for 20 minutes they were about to close in 20 minutes too. When I walked in I was still on hold and the manager was there in front, the male cashier told me the kitchen was closed, but luckily I had used my daughter’s phone to call in, I was able to place my order through a female that answered the phone. I had some words with the manager that was standing right in front. That cashier had me on hold all that time intentionally. Like I said, I have a bitter sweet relationship with the Cheesecake Factory, but I keep going back 🤣🙃😁☺️

Review image

Review №10

2023-09-25 23:35:48

Simply said...avoid this place1. Made reservations online and noted wed be celebrating 2 birthdays during our visit. Checked-in and reminded hostess of birthdays. Reminded server of birthdays after being seated. Everyone forgot and zero response from staff.2. Waited 15 minutes to place order for drinks and starters. Drinks arrived but starters arrived 15 minutes later3. Setting sun was blinding our west facing guests. We asked server to adjust window shade. She said yes, never happened.4. Placed dinner order. Wait time for food delivery was 25 minutes, then only 2 people were served out of 6. About 6 minutes later 2 more received their plates and one was a hamburger. The burger patty was black, hard and actually arrived broken in 2 pieces on top of the bun. You could make a thumping sound if you tapped the burger patty half on the table. The grilled onions (menu wording) were actually raw. Finally one more person was served, leaving one person still waiting to be served. After another 10 minutes, got another servers attention to inquire about the missing plate. No response from our assigned server, as with our previous window shade request. Manager shows up, saying they will make it right. Bottom line, plate never arrived before the bill was presented. Finally, they brought the meal in a bag to go. Simply awful. Manager fail, as well.6. We were there at 4pm on a Sunday and YES, parking does not exist. The restaurant was busy, but not so busy to have (1) forgotten 2 birthdays, (2) turned a burger into charcoal and (3) never served one guest their dinner.When service is really the only thing separating restaurant businesses, Cheesecake Factory Woodland Hills should be shuttered. FAIL, period.