Tokyo Wako Ontario in Ontario
Categories
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Japanese restaurant
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Restaurant
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Sushi restaurant
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Teppanyaki restaurant
Location on the map
Ontario, San Bernardino County, California, US
Phone: +1 909-484-7200
Site: https://tokyo-wako.com/
Edit info
Site: https://tokyo-wako.com/
Opening hours
- Monday:12–9 PM
- Tuesday:12–9 PM
- Wednesday:12–9 PM
- Thursday:12–9 PM
- Friday:12–9 PM
- Saturday:12–9 PM
- Sunday:12–9 PM
Total reviews rating 4
199 Reviews for Tokyo Wako Ontario 2024:
Review №1
2023-10-14 03:34:01Take your out of town guest here or have a date night. Food is delicious, chefs are entertaining, large groups are free to be loud and if youre a group of four or less youll share a grill with others. Weve been several times and never disappointed.
Review №2
2023-10-08 03:45:29Great food, chef put on a great show and make some delicious food. My only problem is that the service was very slow this time. We have been here before and for the most part the ate good. Today they took a long time just to take our drink order. I hope service improves
Review №3
2023-06-20 08:18:46I Had an opportunity to take my dad and son to Tokyo Wako for Fathers day. We had a great time. The service was first rate, the food was prepared fast and was delicious. Cara, the bartender, makes a great Mojito. Whats really enjoyable is the overall experience. I definitely recommend Tokyo Wako.
Review №4
2022-10-06 18:13:48Great experience and outstanding food. The hospitality from the beginning needs to be addressed. The host wasn’t very welcoming and the server we had was just ok. No smile, no conversation whatsoever. I know they work for tips, but tips isn’t automatic. First the server delivered us our sushi and she placed it so hard on the table that the sushi lost its appearance. She did apologize, but then it took her awhile for her to refill our drinks. The chef was outstanding. Humorous and welcoming. I would go back again, but hopefully the hospitality will be better. We are paying an average of $50 a person, so let’s work on it.
Review №5
2023-12-10 05:50:07This was very entertaining, our cook was great. Funny, and skill were fine tune . The food came out delicious. But I kept coming back to the entertainment. He was funny and I have not seen it heard sooner of his stuff
Review №6
2023-09-08 04:03:55Awesome experience. Went there for our Grandmas birthday. The Chef was super fun, awesome, friendly, and very funny. The Price and portions was the best part. Great portion sizes and price was literally half of similar restaurants.
Review №7
2022-01-30 05:24:25Had dinner here tonight with the wife and kids. First off, the restaurant has a well designed layout its nicely decorated. Our waiter and cook were polite friendly and very sociable. It was a welcoming and friendly atmosphere, and the food and drinks were great. A little pricey but well worth it.
Review №8
2023-01-15 08:33:03Came here tonight to celebrate my nephews birthday and the 5 stars are truly for our Chef & Server they were both amazing! We had Chef Don and he put on such a good show, he was funny, lighthearted and very accommodating as two people in our party had a shellfish allergy. The food was tasty and seasoned well. Our sever (who’s name I forgot) was so awesome he was a younger gentleman with glasses. He was super nice and attentive and even gave us recommendations on food. I have to say the host and other staff does need to improve, she was not very welcoming and was passive aggressive when my husband asked how long the wait was for the table to be ready, but we just ignored it and didn’t let that affect our night. Also, upon arrival there was nobody up front but i did see staff walk past and they didn’t at least acknowledge us and say “we’ll be right with you” or “we’ll get the host for you; just a moment”. All they did was stare as they walked past? Okay lol. Other than that It was a good time, and I’d probably only come back to have Chef Don as our chef again & the server too. Dealing with the host and other staff honestly does turn me away though. I’d suggest they bring some hosts with more welcoming energy, and better communication and customer service, that’s the 1st impression of the restaurant, and so far from other reviews I can agree that there’s been issues with some staff there. Again thank you to Chef Don and our sever (sorry I forgot your name) you guys made our night great!
Review №9
2023-05-02 14:43:27From the beginning to the end, our experience here was GREAT! In making the reservation, the hostess over the phone was so helpful and patient as she answered all my questions with no hesitation. We were here to celebrate my Moms 70th birthday and our experience was wonderfull All thanks to our AMAZING Chef Adaml Adam was very entertaining and attentive to everyones needs, as we had a couple of picky eaters in our party, LoL Adam made sure that everyone was taken care of and especially my Mom! He is definitely a people person, very witty and his personality, a breath of fresh air. He definitely is the Chef to ask for when visiting the Ontario location. The food was so good, the steak and shrimp was cooked to perfection. Thank you Adam for making my Moms 70th Birthday Celebration so memorable and so much fun!
Review №10
2023-07-16 18:12:47Loved having my granddaughters birthday dinner here last night Thursday. She is of special needs and the lovely host was nice enough to accommodate the big room for us to be more comfortable.The service was exceptional… from server to chef to the gentleman helping out with our refills, everyone was so welcoming and attentive.Will definitely be returning.The food was great and the little birthday ice cream was definitely a treat for my granddaughter im sure she enjoyed watching the show✨⭐️💫