Tugboat Fish & Chips Vacaville in Vacaville

Review №1

2022-06-18 21:25:52

Do yourself a favor and do not eat here. Here are a few of the reasons why we are not going back:I can pretty much say that the actual fish was “missing” on the 3 piece fish and chips combo. There was so much, and I mean, SO much breading that I ended up peeling off the crust and ate whatever trace of fish I could find;The sample plater was not any better. The shrimp was ok, oysters had a very salty taste, as in not properly cleaned. The scallops… well, look at the pic.Even the ketchup was off. It was kept in the fridge for who knows how long and when it was brought out, it was sticky like a fruit preserve.Lastly, for the 3 pieces of fish chips plus and the seafood platter, we were give 3 vinegar packets. When we asked for more, the lady pointed at the menu to let us know they charge $0.20 PER packet!

Review №2

2023-06-11 00:13:44

Sitting here and the customer service is pretty sad.They confused my 4 orders with chips instead of rice. She flat out said I was wrong and I ordered only 2 with rice.Then why do I have all fries then? She did not offer to fix their mistake. Or even care that we had no rice.Never coming back here. Food was mid also save your money.

Review №3

2023-06-02 23:59:38

This is the first time Ive eaten here. I only ordered clams & fish. They were both cooked to perfection, not greasy & tasted delicious. So much better than most fish places Ive eaten at.

Review №4

2022-06-02 06:07:36

Ordered fish and scallops combo and potstickers. I was really happy with the fish and scallops. The staff was friendly, too. Fries and coctail sauce werent great. I realized after taking a couple bites of fish thats the only thing that was missing was a squeeze of fresh lemon. I asked at the counter and was told they dont have any fresh lemons. This was a disappointment because its a bad sign about their sauces (how do they make tartar sauce without lemons?) and what do you mean your business is fish and chips but you dont have ANY lemons?Ill still come back for the fish, Ill just bring my own lemon slices next time 😋

Review №5

2022-02-21 23:16:50

Nice fish and chips hole in the wall. Fish was good and crunchy, but the fries seemed as though they were from thee bottom of the barrel, with brown spots and ends mostly. Cole slaw was right on flavor wise.

Review №6

2021-08-17 20:25:31

Best place been going for years first time back today since Covid and had a ways drive to get home so food was cold but recommend eating in

Review №7

2019-07-13 22:54:00

I wanted hot sauce but she ( the fair elderly woman) wouldnt serve hot sauce with chips and fish because I was not eating in the shop. If I wanted it as takeaway, I would pay 25cents. Shame on you guys, I bought 25usd worth of chips and fish but she wouldnt give hot sauce as takeaway.

Review №8

2023-07-01 04:12:15

The fish is the best and tastes so FRESH! Service isn’t the greatest but the food makes up for it :)

Review №9

2022-08-31 06:35:56

If I could give 0 stars I would.. such a ripoff! This place has really gone down hill. The food is overpriced and extremely skimpy. The fish is basically fish batter with barely enough fish to see. With the fish and chip order you used to get a basket full of fries.. now you’re lucky if you get half a handful of fries. Over $10 for a 2 piece fish and chip that when you peel off the batter you get a thin layer of fish with a full packing of fish batter and maybe a half of potato worth of fries. At this rate they will be out of business soon. They just lost another customer because I definitely won’t be back.

Review №10

2022-09-26 00:59:16

Way over priced for fish & chips. My wife & I went in for lunch. Wow was I surprised. $30 for fast food lunch. Dont get me wrong, I will pay if it is worth it. $30 is even high for dinner fast food.So...now for the food. It definitely was not worth it. My wife got a shrimp plate and I had regular fish & chips. Hers was about $i5 and mine over $10. Mine was 2 pieces fish(miniature) and about 10 fries. She did have 5 shrimp, fair size but Gortons probably bigger from Safeway! Oh, and 10 fries. As for drinks, I wasnt going to pay $3 for a soda. The woman even wanted to charge my wife for water! If I hadnt already paid I would have been gone. Then, we had to pickup the food on a tray ourself. The place was not exactly clean. More like messy. I usually go to the bathroom first. If thats clean, the rest of the store should be okay. I did find it somewhat strange that the place was operated by Chinese and cooking fish & chips. Definitely not worth the price or service. Would not recommend.