WaBa Grill in Rancho Cucamonga

This place has become our new favorite WaBa Grill spot in Rancho Cucamonga for healthy Teriyaki Bowls with Chicken, Steak, Shrimp, Salmon, and Vegetables. They also have Chicken, Steak, and Shrimp Tacos. We like this place for healthy food options on-the-go. Their bowls are always fresh and delicious. They also offer 2 (two) Chicken Bowls for only $13.99 on Saturday and Sunday. The inside of this place is clean and nicely decorated. They have enough seating arrangements comparing to other WaBa Grill places in this area. We have no issues/complaints about their service.

Facility is clean. food is fine. customer service is terrible. every time i’ve been here, every employee has an attitude. will not be back.

I loved coming here to this location its clean, and quite. Never had any problems before. We ordered our food and got our drinks and sat down. We had waited for our food for over 15 minutes. When I told Angie my food was cold she said cause it’s been sitting on the counter the whole time. She gave me an attitude and replied with that’s because it’s been sitting down on the counter. And she shrugged her shoulders and said oh well. I asked for her manager and said there’s no manager. When I was heading back to my table Angie and her co-workers were talking behind my back. They made my visit feel unpleasant, uncomfortable, and unwelcome. Couldn’t even enjoy my meal. To say the least I even lost my appetite.

Its a little pricey, but the food is excellent

I was definitely surprised at how much I like the food here. I came around 9pm because this was one of the few places that was healthier than fast food and open at this time.I got the rib plate and it was really good for its price of $10/$11. The beef was lean and had a good char on both sides. There was also quite a few pieces. It also came with a kale salad that was a little tart which I enjoyed. Definitely will come back!

The location was one of the nicest until the past couple of months. The new team in the morning will ignore you until you put money in tip cup .... What is so sad is, they want the tip before you place your order. Even when its only take out... they will take your purchase payment and walk away.... start cleaning tables, or arranging items behind counter.... just make you wait longer for not tipping before the food is prepared. WABA please pay your people better....Perhaps then they wont be so rude.Peace🙏

Went to this location tonight and got terrible service. Waited for the cashier to finish taking a phone order which she took prior to taking our order. After she got off the phone she ignored us and got to work on the phone order. When she finally acknowledged us it was to tell us she would likely be out of white rice because she just took a large order. I turned to discuss ordering brown rice with my fiance and she walked off then continued to ignore us. Couldnt make it any clearer she didnt want to take our order. Rude, rude, rude! Zero stars!

The service is great at this location. I was lucky enough to be served by Alejandra. She provided by excellent customer service to me. She made the appropriate recommendations and the food was excellent. The restaurant was clean and presentable. I was most impressed by Alejandra though, professional demeanor, yet friendly, clean uniform, great interaction with the customer. The manager should feel lucky to have such talent on his team. Im not currently hiring for the company I work for, but when positions open up, Ill do my best to recruit her.

So I gave it another try after the horrible experience a few weeks ago and OMG the cashier really hates her job ! The tall redhead should not be helping clients she is very very rude. Same cashier same horrible attitude. I understand they are short staffed but she is horrible !

Very disappointing. I usually get waba at a different location in Rancho but I was close to this one. I received a half filled bowl and the steak looks like it was cooked hours before. Just sad. wont be back.