WaBa Grill in San Bernardino

Horrible customer service, the girl that was cashier in the morning on September 2nd 2023 never once smiled and once she came around to take my order she walks up and gives me a what do you want look. I came in smiled and said hello and proceeded to order brushing off the initial bad vibe. She didnt ask what type of rice I wanted or any of the typical Waba grill mantra that I am accustomed to as I eat Waba regularly. When she scooped up the white rice I asked If I could have brown rice, was met with another dirty look and body language she threw the rice back and scooped up the brown rice with the bowl. When I received my order I simply told her Thank you, and have a nice day. Was ignored, so I said thank you again and she finally muttered have a nice day. So much more I can say but this was the worst experience at a Waba grill I have ever had. Felt uncomfortable eating in the store. Food was ok but not hot, not fresh, and the avocado I added was super cold. Please focus on ensuring good customer service at your stores as this reflects badly on your otherwise great company. Thank you.

It was the first time I have ever eaten there. While the food was fresh and hot, it wasnt what I prefer. I got the half steak and half chicken with veggie Bowl. It seemed like the steak was too salty. However the service was great and they were playing great music. I would probably recommend this place.

4/28/21Shout to Meveah and her team. They are working as a team to get our orders as fast and accurately as they could.Great customer service. And they deserved ****.

TOYOTA RAV4!! Awesome car, no problems, w excellent on gas, service

The brown rice literally smelled like it was steamed with piss water. I dont normally go out of my way to write a bad review unless I feel it is necessary.To the owner, please look into this as I scrolled through the reviews I saw that I wasnt the only person to complain about this.

We dropped by just before 8pm. Our writers group had just ended and we were hungry.We ended up getting 3 bowls. They were out of the veggie steak and out of tofu. Our only options happened to be $9 bowls of rice and steamed veggies. One of us did get shrimp but she wasnt impressed by it either.Yeah we came in 30 minutes before closing but we expected better. I could buy a frozen bag of veggies for $9 and make 10 meals with similar content.Definitely not worth coming here for such expensive small portions. Unfortunately we will have to find a new spot for our after writing sessions.

Service sucks ! Owner to cheap to run the AC for customers, not handicap friendly at all !!!! Never return here strongly suggest avoid ! flies inside store Pan handlers outside. this review is from the summer of 2022

Worst service ever. Lazy and unfriendly workers with attitude. Came here twice and both times were terrible. Never again. First time staff of young boys leaning and sitting on the counter playing with their cell phones took 10 minutes to make a bowl. 2nd time they ran out of chicken and said wait 15 minutes. I tried to give the so called manager a constructive suggestion and he just ignored it, meanwhile the young high school girl cashier took everything so personally and decided to make a smart mouth comment to me when it was none of her business. The whole crew needs to be replaced and be consistent with other locations who are always friendly, understanding, and helpful.

This place has really good food especially their sauce it gives it more flavor. Most of the time it isn’t busy well the times I’ve went there, but anyways they are pretty fast at making the food. Oh and the dumplings are really tasty just wish they were a little crispier.

Food is always good, but service is horrible. Everytime i mKe a mobile order it is never ready. I even give them an extra 10 minutes on top of what app says before showing up and it hasn’t even been started yet. I end up sitting there for another 10-20 mins. Anytime i order dumplings they also are never ready. Always have to be made when i get there.