WaBa Grill in Lake Elsinore

Review №1

2023-11-30 19:29:01

I have been going to this location for years but it has really gone downhill lately. I went into the facility a couple weeks ago and the cashier behind the counter was very rude. I thought maybe an off day. I get it, we all get them. No biggie. I went in again Tuesday November 28th and the same cashier was there. Again horrible experience. I stood there for a good 2 minutes and she never acknowledged my presence. No welcome in, nothing. After she finally took my order it came to $34. I went to hand her a $50, as I have done numerous times in the past, and she made a remark that she could break that. I said you only owe me 16 dollars in return. She then said I wont accept that. I said why? I guess they have a policy of not accepting anything over $20, which is fine but it was not posted anywhere and I have been paying with larger bills for years at this location. She first said she couldnt break it then said said she wouldnt accept it then turned her back on me and walked away. I am all for policy and didnt make a stink, but the way in which she handled herself was unprofessional. I just said I will go somewhere else, said thank you, then left. Wont be going back to that location for a bit.

Review №2

2022-08-09 04:07:09

Worst service had people waiting around cashier and cook didn’t even know what was going on had a bunch of food stacked had one guy waiting since before me and even asked him if he ordered and they didn’t even know he had ordered avocado is black old and stale. Also said restroom was not in service but I had used it and it was working perfectly seems like they put up that sign so the night shift doesn’t have to clean it up at the end of the day. Horrible I will just find another waba grill it’s not how waba grill holds there end ever just seemed like these employees could care less about it’s customers!

Review №3

2022-07-20 19:29:32

I’m not someone who likes to leave bad reviews, especially in this economy, but this Waba Grill is pretty bad. It’s taken several visits to get me to actually come & speak out because I’ve tried talking to the staff, & they’re probably some of the most careless people I’ve ever seen hold down a job. To begin, they’re all on their phone, blasting music. One of my most recent visits they were listening to Immortal Technique, which if you know who that is you know it’s not appropriate for any establishment. When you ask them a question, you really have to get their attention because they’re too busy talking amongst themselves (sometimes they’re even sitting on the counters lol) that you’re just inconveniencing them, & once you can get the question out they visibly show how little they care & they answer with short, unhelpful responses. My question this visit was, how did I just pay $10 this bowl? Their response: “that’s the bowl size”. It was barely covering the bottom with rice & it truly had such small amounts of chicken that it was infuriating because this isn’t the first time they do this. I said, “really because this only happens to me here?” They said “other cooks just get lazy & won’t measure it out”. What else was I supposed to say to that? I paid nearly $25 for 2 of these bowls because I choose white meat only. So fast forward to today where I visited another location, this is what their bowls look like. It’s touching the lid with how full it is & we can always break it up into two servings. I won’t come back to this Waba, just because you’re trying to save pennies everywhere you can doesn’t give you the right to short your customers who pay good money.

Review №4

2023-09-30 01:13:40

Don’t buy the dumplings. Just don’t. You have been warned.Not sure about their cooking the process, but things are amiss. The charring is from an unclean grill.Bowls have always been good.

Review №5

2023-09-27 02:57:12

Beware of this location! To start, their system was down so the store couldn’t accept cash AND weren’t able to provide printed receipts. I ordered two chicken bowls and two drinks on 09/13 and the employee accidentally charged avocado on both bowls which raised the price to a crazy amount. It was my first time ordering Waba Grill so I assumed the price was firm, until my friend told me there must have been an error. After talking to the employee, she realized she charged me for avocado I didn’t ask for, and claimed she didn’t know how to do refunds. She called her manager, in which she stated that she will issue a refund and will be processed in about a week. Two weeks have passed and today I got the charge in my bank for the error price. I probably can’t go back and complain because I have no receipt! Save yourself time and try ordering Waba at another location.

Review №6

2023-08-18 18:18:12

The pot stickers didnt come with proper sauce. The grill shrimp was good, and the rice was perfect. When it was slow, the staff shouldve been cleaning. It was dirty by the beverage station. If youre leaning, you should be cleaning.

Review №7

2023-10-06 03:18:18

The best and the most flavorful tacos in town. A special thank you to the owner and to his amazing staff who always make my day.

Review №8

2022-08-14 22:51:33

Untouched food on the pictures! Look what sorry looking bowls I got! Not worth the price! Theyre getting extremely stingy in this place.

Review №9

2023-01-26 02:42:56

Bad service, bad attitude. The cashier allowed us to order before mentioning they don’t accept cash, only card. The place was musty and super dirty, you’d think with how lonely the place was and how they were just standing around, one of the employees would have time to clean up some tables. The person I was with ordered separately. When their number was called, the employee put my food in the same bag as theirs without telling them about it, so when she was asked she gave them a face and said it was mine. Girl couldn’t even do simple explaining so nobody would be confused. This place needs a huge deep cleaning and employee reevaluation. However, the food was ok so 2 stars.

Review №10

2022-11-08 00:36:40

Some good workers but I ordered a bowl with white rice and chicken they put WAY TOO much sauce I didnt even ask for it. This is why they have a sauce shortage. Also I literally had the tinyest about of rice its like theyre trying to feed a 1 year old. So disappointed it was so gross and nasty. I ordered 5 dumplings they charged me for 10 and only gave me 7.never again dont go here. Smh 🤦‍♀️