Wingstop in Tracy
Categories
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Chicken wings restaurant
Location on the map
Tracy, San Joaquin County, California, US
Phone: +1 209-836-9464
Site: https://wingstop.com/locatio...
Edit info
Site: https://wingstop.com/locatio...
Opening hours
- Monday:11 AM–12 AM
- Tuesday:11 AM–12 AM
- Wednesday:11 AM–12 AM
- Thursday:11 AM–12 AM
- Friday:11 AM–12 AM
- Saturday:11 AM–12 AM
- Sunday:11 AM–12 AM
Total reviews rating 3.1
197 Reviews for Wingstop 2024:
Review №1
2023-08-20 02:46:17I ordered 10 PCS combo. I ordered spicy Korean and garlic Parmesan and fries. I love their fries got home to find the fries were burnt, cold and dry and my wings were boneless. I live 3 1/2 miles away. I was not going to go back to get them to replace them. This happens every time. The garlic Parmesan were so salty I couldn’t even eat them.
Review №2
2023-12-06 23:37:02On Monday 12-4 I placed an online order to be picked up at 230 pm. 6 wings and fries. Easy and simple. Arrived on time and the food was not ready, spoke to the young lady working the cash Register and she said another 10 minutes. Food was ready at 2:57pm. After taking my food with me as I was pressed for time and had to be somewhere at a specific time I started eating my food.The food was horrible. Cold, not cooked to perfection and just a complete waste as I couldnt eat it.How can something be 30mins late and cold and under and over cooked. It doesnt make sense. I said to myself atleast my food will be fresh and hot!!!!! Not the case here!!!!!I threw the food away. I understand the adversity that comes with food services, however someone is going to get sick and possibly sue. If we spend money we deserve good food.This is my second time experiencing something like this. I didnt complain the first time as I felt every restaurant has good and bad days. I will never eat here againEither switch out the cooks and management entirely!!!!!!!! Nobody has a sense of care or urgency either. No wonder you guys have 3-Stars on your Goggle Reviews.Just Terrible!!!!!!
Review №3
2023-03-16 23:34:45Walked in to place an order for take out. I just ordered a 10 piece combo. I was told it would take 20-25 minutes. I waited for over 35+ minutes. Once I arrive home I see that. I was given the wrong flavored wings. I ordered Mango Habanero. I received BBQ. I also ordered well done fries and instead it was soggy. I also ordered Voodoo Fries and it was a mess and hardly any ranch on the fries. I want a refund. I’m currently on the phone trying to speak to a team member of this establishment. I called about 20 times and I am also trying to stay on the line and wait 10 minutes at a time. AND STILL NO ANSWER. It’s unfortunate that this is happening and not sure why they have a phone if they don’t answer? So, I have to physically come back to the store to explain their mistakes instead of doing it over the phone. Very unprofessional and inconvenient. I don’t have a problem with the one in Manteca. Very frustrated with this Wingstop Location in Tracy. STILL waiting on the phone. I guess I have to go in physically!
Review №4
2023-10-08 03:23:41Consistently shorting me on wings. Everytime I order from this establishment, it is always 20+ wings and for the last 3 orders I have been shorted on my wings by at least 3 or 4. I always check to make sure the seasoning is correct but I do not count my wings at the establishment. I now know that is something I have to do. I love their wings but paying for things not given is unacceptable. Please do better.
Review №5
2023-11-08 04:21:54Went into wingstop about an hour and a half ago and was unfortunately told that my food was given to someone else. They told me that they were sorry and within 10 minutes had given me my food and more. I love wingstop and wont hesitate to go back. Only reason for 4 stars is because of the mishap. But they took it in stride and corrected the issue. They were working hard and still had time to make my food again and come and explain the issue. I appreciate you guys.
Review №6
2023-10-17 07:43:36THIS PLACE NEEDS TO BE SHUT DOWN NOW! EVERY-TIME I ORDER FROM HERE THERE’S A PROBLEM. THE FOOD IS EITHER SALTY OR IM MISSING WINGS. TODAY TOOK THE CAKE WHEN MY FOOD ARRIVED UNDERCOOKED JUST NASTY YUCK! IM NEVER EVER EATING FROM THIS PLACE AGAIN! AVOID THIS LOCATION
Review №7
2023-07-31 01:47:26Very disappointed. Shorted us a wing and wings were rubbery and not crispy... we asked for well done too.Also couldnt tell wings apart all 3 flavors looked the same barely any seasoning couldnt even enjoy them. Triple let down.
Review №8
2022-04-19 23:50:53Always love the food, just not the wait times. This location is extremely slow for ordering. It normally takes 40+ minutes to get your food. NEVER GO ON YOUR LUNCH BREAK you wont make it back to work in time.The staff is very friendly and apologetic about the waiting though.
Review №9
2023-08-10 04:27:54Man this place sucks, they are really slow here in Tracy, CA. Managements either need to hire more people to cook or something. I’ve been since 8:52 pm, and it’s already 9:25pm. I keep Asking them what’s happening with my Order. All they keep saying is 5-10 minutes. Sucks!
Review №10
2021-05-07 05:55:42The food is good! I love their wings!!!However, there is room for improvement on service!! The online order showed it was complete and ready for pickup. When we arrived, we still needed to wait for 25 more minutes for the food with no apology and bad attitude from the staff!The app should provide a better estimate pickup time and the order status so that the customers do not need to wait outside in a crowd during COVID! And the management should have a better training on their staff!!!