Tasty Noodle House
2373 Pacific Coast Hwy, Lomita, CA 90717, United States
Updated 12/2023:I'm updating this review and revised to 1-star as we have had mediocre experiences over the last few times, and just experienced a total process breakdown last night.Food: has been trending down, so we have been going to this place less, we decided to give it a try again on Christmas as not many places are open. I was sincerely hoping to get a nice bowl of noodles on a cold evening.We got there at 5:40, the place was full, but we got seated fairly quickly. After ordering, we waited and waited until past 7pm. We asked for status of our orders for no less than 7 or 8 times with the 3 servers outside. They checked and said it's coming but nothing came, not even the cold appetizer.In the meantime, about 15-20 to go and delivery orders got picked up and, we started seeing people came after us getting served the dishes we ordered!I am normally pretty patient but started getting very furious. I asked for the manager multiple times (who was hiding in the back kitchen all these times), he found our order still hanging in the queue in the front and said they will work on the order now. There was no apologies. This was totally unacceptable!We were very mad and left, I hope this would never happen to other people. This is how I'd expect them to improve:- hire someone competent in the front who is caring about the customers- be more careful about processing failures, be alert with red flags like upset customers, multiple inquiries, long waits, complaints about later customers getting served first, etc- be apologetic if you recognize a mistake- if there is a long wait, at least give some small appetizers or something simple after 1 hour wait—— from 2019Pretty descent authentic Chinese food from Shanghai. We loved the Shanghai rice cake and FREE XLB !!They just showed us the new Chinese breakfast menu (see picture), got to come back and try!
4.2

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