Top Southeast Asian Restaurant in Morgan Hill
Siam Thai Restaurant
17120 Monterey Hwy, Morgan Hill, CA 95037, United States
So we went here for thr first time tonight. Ordered Pad Thai and per reading the menu, my understanding was that the Pad Thai came with Chicken, beef and pork and it says add prawns 3.00. So I assumed 3.00 more added prawns. Got a soup and the sweet potatoes. Got the order home and found only prawns. Called them and the first lady I spoke to said, ok on the ticket it says only prawns, which we found 4 shrimp size in the pad thai. She said ok the order must have been taken wrong, we misunderstood. So we decided I would go in the next day and try again. Then the lady who took my order got on the phone and said oh the pad thai comes with only 1 meat. Thank you for your understanding. I got off the phone shocked ! I just paid 43.00 plus left a 5.00 tip for a simple to go order to get home and be disappointed and then told the waitress was correct by the waitress. So we went to eat the soup, my other half then promptly found a hair in. Sorry man! You lost us? And I didnt even try the soup! What a freakin RIP off!!!! At least the sweet potatoes were edible! So after finding the hair in my soup. I called and asked for the gentleman who took my payment. His name is Ray and he is the owner. I told him what happened. He lectured me about the cost of making the food and that for a replacement, I would need to drive back and take it back to him. Then he also lectured me on pad thai being an or item. Beef or chicken or pork or prawns, even though his menu said add prawns 3.00. I told Ray I felt that he was lecturing me and said oh no! I havent begun that yet. I politely advised him that I would not be returning to his restaurant and wished him well in the 43.00 of wasted food helping him. He promptly hung up on me.If you want customer service, DO NOT go to Rays Thai place. It sucks.