Top Southeast Asian Restaurant in Saratoga
Bai Tong
6011 14515 Big Basin Wy, Saratoga, CA 95070, United States
This review is strictly about the service. We walked in on an early Saturday evening. This is a very small dining room., so we stood just inside the door, for a few minutes, but the two servers didnt acknowledge us. So i walked to the back wall where a podium was, and stood for a few minutes more. A man came out from the back, and I asked if he could get us in without a rez. He said it would be about ten minutes, and he will clear the table by the front door. He got it cleared in about five, and and motioned for us to sit... That was the last we saw of him. No server came over, no water, no menus...nothing... The servers were having no problem with attending to the other diners, but literally turned their heads away from us.I do have my time limits for situations like this, and at 15 minutes of being ignored, I stood up, just as the host/owner came out from the back. As we turned to open the door, he looked up at me, and then non apologetically went back to what he was doing... There was another couple sitting outside waiting for a table, and we explained to them what had just occurred. And we wished them good luck and hope that they get to eat...My money will go to anywhere else but here...
Mint Leaf Cuisine
14420 Big Basin Wy, Saratoga, CA 95070, United States
Horrible experience of racism today!Changing my review from 4 star to no star (need to have this option) because experienced a completely racial bias for serving Asian vs American! I went to the restaurant with my family, (with a teenager son) and then got seated at the corner table on the left side of the restaurant. We were offered water and then menu, and then were waiting for ordering the food. Right after us, a couple walked in, and then they were seated right next to us. The couple was served with the drink(they had gotten their own wine bottle), then a person came with menu and water for them, and then another one lit up the candle for their table and then the third one came to take the order. Mind you, were very patient about the service and always give benefit of doubt, but even after serving them, we were still waiting for someone to take our order! Finally, the lady who took the other table order after done with entering the details of order for other table, came up to us to take the order. I just didnt have any patience now because this was totally unacceptable!I will never step in a place where I dont get equal treatment as a customer!