Top Southeast Asian Restaurant in Van Nuys
Grandmas Thai Kitchen
13230 Burbank Blvd, Van Nuys, CA 91401, United States
Ordered from them last night and it has to be the worst Thai food weve ever had in our life. The Tom Yum soup was so insanely spicy it was inedible. And we like spicy foods but this was just off the charts. Like literally burning your mouth and throat.The Udon noodle dish tasted like mop water, awful and smelled a little funny. We couldnt have more than one taste of the noodles and that was enough. The yellow curry was ok, chicken was a like stringy and still pretty bland in flavor compared to other yellow curries weve had but at least somewhat edible. The white rice was good and thats about it.Worst part is that they wont even refund our money. Uber eats just ignores us so they should take it upon themselves to refund people on inedible orders of over spiced food and mop water noodles that they serve to people. They should stand by their food and help dissatisfied customers to avoid bad reviews.And as you can see from my pics that I took today the food was not eaten. Not even a little bit.Never ordering from them again and if you were wise neither would you. Theres tons of better Thai restaurants in Burbank. Too bad we decided to give them a chance. We ended up eating frozen chicken tenders from Trader Joes.
Kinnara Thai
15355 Sherman Way, Van Nuys, CA 91406, United States
BEWARE: THIS RESTAURANT CHARGES 18% GRATUITY REGARDLESS OF PARTY SIZE OR POOR SERVICEIve been to this restaurant a few times previously on week days and the hostess/waitress, food and service were always exceptional.The owner/mgr tainted my recent experience to the point that I am giving a one-star rating. This last visit left a bad taste in my mouth as the owner/mgr appears to have a bias toward none-asian patrons.We arrived @ 1:40pm and before we could get comfortable at our table, the owner/mgr told us that they close at 3pm. We never felt welcomed after that point. We ordered side salads to start, but they were served after we received our entrees which defeated the purpose.The restaurant is small and it was easy to see that the owner/mgr was devoting her time to the other two tables as she frequently hovered over the other tables, but not ours. We had to inquire about our salads twice. After all the food had been served, the mgr never came back to check on us. My lunch date had finished her water and the owner/mgr came to refill her glass, but we had already finished eating and had asked for the check by this time.Since I had never paid the checks previously, I didnt know that the restaurant automatically adds an 18% gratuity to the check regardless of party size or quality of service and food.Based on the service, I informed the owner/mgr that if they are going to automatically add an 18% gratuity to all checks, then at least provide good service. I told her that the service she provided to our party of two was bad as I witnessed her hovering and catering to the two other tables that had parties of four and six respectively.The mgr became loud, defensive, and started over talking me. I asked her to lower her voice--she did not. She kept stating that the the gratuity is listed on the menu. I told her that I was not disputing that information--I was disputing the poor service. She went on and on and then inferred that we were rude in how we asked for things. I asked her at what point were we rude? She just walked away. First of all, other than our food, the only things I asked for were extra napkins and the check. Other than that, we didnt see her which is the point that needed to be made.She came back and said that if I didnt want to pay the gratuity she would remove it. Since she offered, I told her to remove it--she didnt deserve it.I was going to pay the entire check, including the $11 gratuity. However, my point to management is if they are going to automatically charge patrons an 18% gratuity, they have a duty to at least provide good service--notice that I didnt even say excellent service.Finally, the owner/mgr needs to be respectful. She also needs to tighten up and at least pretend to like all patrons who visit her establishment. Her biased behavior was beyond obvious.Needless to say, we wont return to this establishment.
Little Ocha of the Valley
13724 Sherman Way, Van Nuys, CA 91405, United States
Came here on the clock with two coworkers after just having driven down from the Bay Area. My coworkers wanted food from a restaurant nearby but they didnt have seating, and I wanted asian food. We were exhausted and I fully admit a bit rude in restaurant terms because I came, grabbed a table, and ordered my food, but then my coworkers joined a few minutes later with their takeout food from the other next door restaurant and we all ate together. The restaurant employees looked at us a bit weird but to their credit they were extremely gracious and considerate and didnt make a fuss, and oh my god my food was AMAZING. Extremely flavorful, way beyond expectations (and Im used to good food having grown up in LA/SF)! I ordered Horchata with my meal solely because I was amused it was on the menu at an Asian place, but I swear to god it was the best horchata Ive ever had. I dont know what they did differently but it was extra creamy and the flavor was very complex and well balanced. Clearly they have some amazing cooks, and I am grateful that they were kind enough to let a few weary travelers crash their table for an hour before getting back on the road. Highly recommended.Edit: I forgot that when they brought me my check, they even brought three sets of fortune cookies and orange slices for my coworkers to enjoy as well, even thought they hadnt ordered anything. So sweet! ?
Top other services in Van Nuys:
99 Ranch Market
6450 Sepulveda Blvd, Van Nuys, CA 91411, United States
The 99 RANCH Market Is an expansive Asian supermarket chain. Their well maintained markets sell a large selection of Taiwanese, Chinese, Korean, and some Americn products. Prices are very good. Most labels are in English.The 99 Ranch Market houses a large meat market, many varieties of live seafood in large plexiglass tanks, and poultry (fresh killed, roasted, steamed or dried).The beautifully maintained fruit and vegetable section includes Asian, as well as, conventional American produce. Many are organic.Isles of dried mushrooms, vegetables, sauces, spices, and oils are displayed.Frozen ingredients, as well as, a large selection of heat-and-serve Asian meals fill row after row of display cases. Many vegan/vegetarian foods and spices are intermixed with conventional proteins.Also available is a very complete collection of excellent quality Asian cooking and serving utensils, at surprisingly moderate prices.Fresh baked Asian goods and hot and refrigerated carryouts are delicious and inexpensive. Many are vegan.STUFF: The gender-neutral bathrooms are located in the center of the meat department, down the hallway. The entire store is wheelchair accessible. Easy free parking except at busiest times. Shopping carts are located at the entrance.There are currently 58 Ranch Markets in 11 states.