I had a bad experience in the place not only with the food but also with the employees of the place twice. Friday and Saturday I went with my boyfriend Friday I order soup. I dont like onion and asked for extra noodles . My boyfriend ordered rib soup, we waited 40 minutes, the place was not busy, the employees were sitting down eating and with their cell phones on a table. I went to ask about my food. One of the employees went to see My order was not ready 40 min waited.Call the manager an employee came out with shorts and sandalswas surprised that the manager dressed like this. It was something unethical oh professional of a manager short and sandals. Saturday night we return to give another opportunity but we see the same employees sitting down and on cell phonesthe pasta with burnt flavor the salty sap soup. Im sorry I will not return bad experience
It was good just got a plain noodle soup with no meat. Ordered online since they don’t take phone orders and waited no longer then 5 minutes when I got in the restaurant
Their teas and milk teas are really good!! I think the to-go bottles are really cute but I feel that when you actually sit in you get a bigger cup. The milk tea is one of my favorites. It’s the perfect sweetness. I do prefer the milk teas over the fruit teas though!! It’s a very hip place to hangout with friends and I love that it’s open late since not all boba places are open so late. Definitely recommend:)
Really great food and drinks. Love this place. Would have 5 stars is they didn’t reject all orders 30-45 minutes before they close. You can place and order around 10:25pm and they’ll reject it.
Got there at 10:02 PM and these people refused to seat me because they “stop seating people at 10 pm”. They close at 11. If you hate paying customers just say so JESUS. They seated the couple that I held the door open for before me. As soon as it 10:01, NOPE!
They say it’s 12 hour broth but it seems like it’s all powder and not the real thing. The ordering system is ridiculous, music sucks not a relaxing atmosphere. Only have one star because I couldn’t give a 0. I would not recommend or return to this place. $65 for two Pho bowls and wings. Drinks were not the best either. (Pho King Gross)
Got the Steak and Egg soup...great vibe atmosphere
I had a blast, it was later in the evening, but the setting is love the food is 1000% delicious, fairly well priced, The closing manager was totally kind to let me enjoy myself. I had the laughing Buddha, without Boba! And boy was I laughing, my personal experience was fun, fun, fun. Great music and great people. Perfect place for date night.
The food has been great every time Ive been there. Im slowly trying new things with each visit. I highly recommend the fried tofu! Its cooked to perfection! Crispy on the outside and great seasoning! The buffalo chicken egg rolls are good too!
This has to be my number 1 spot for pho. Everything is cooked to perfection and the drinks are so good and versatile this place could be a stand alone boba cafe. It’s kind of a build your own set up and they refill the broth and noodles for you.However, they always leave an entire or drink out of my order package so make sure you go through everything before you leave.
So when you walk in you will find that the place is very nice and clean. Has a nice modern look with large screens on the wall. That being said I dont believe they play sports on the tvs which is a downside. The food and drinks here are good and reasonably priced. It doesnt take them long to get everything ready either.Reason for 3 stars is the service. When I went it was like the employees were having their own hangout. They were talking and messing around right in front of my table. Its fine to have fun at work with your coworkers but this doesnt mean you disturb the patrons present there. We would have to interrupt their get together when they needed something. They were all friendly when helping us but too wild when they werent.
Parking aside, because it was terrible finding a spot from the limited space availy in the smallest parking structure Ive ever seen but its not the restaurants fault, I liked it. I went in and the atmosphere was different than what I expected. Its trendy to go hang out with a bunch of friends but also nice and fancy for date night. I only ordered a frozen mango drink which was good so I cant comment on the food. I would recommend this place. Looks small from the outside but it has a lot going on for itself on the inside!
Cha2O has a nice selection of interesting food and drinks. I ordered a black milk tea here, and it tasted decent. However, service could be a little bit better. Both times that I came here, I wasnt able to get the drink I ordered until I specifically asked why my order hadnt been called yet. My friends who came with me also experienced the same thing. Other than that, the drinks are pretty good for the price.
Everything seems great! Atmosphere is very comfortable and easier to be social in. Everyone’s chillin having a good time. Been here twice, first time left without food or drinks due to lack of service. Decided to try it again, had the same issue. Turns out to be serviced you kind of have to go out of your comfort zone and call them out to help you. Fair prices. Tasty food and drinks.
The popcorn chicken was fantastic. At times the place is crowded, but when I was there it was quiet and serene. The service was at the optimum. I was in my own world on my phone, others chatting. Getting used to the place I havent seen in n a while. I have usually go here with family members in the evening to chat. Its nice to relax and enjoy with or without company😊
The server was rude. The food took really long for just a party of 2. Its over priced for how mediocre the food is. AND I got food poisoning. Im vegan so I ordered the fried tofu. Ive had it at other places and made it myself at home many times. I got so sick later that night I felt terrible. And I know for sure that was what made me sick because that was all I ate that day. It was so bad just remembering the off taste of the tofu makes me sick and I cant smell or eat tofu again. Thanks a lot
Something changed for the worse and mistakes keep happening on the orders. Thought it was a fluke the 1st or 2nd time, but it continues. Such a hassle to go home and find out something is missing or meat is raw (yes RAW!). Very hard to get reimbursed for their mistakes. Customer service pretty bad especially when things go wrong. Theyre not sorry, not willing to learn from their mistakes, dont care about keeping their customers. Only care about $$$. Its a shame, the food is decent. But not worth the hassle of dealing with all the errors. I made no mistake in placing my orders, but did end up losing money due to their mistakes. Thats just not fair! I also put in more effort to try and work something out than they did. The issues were not resolved. My family wont be coming back.
The food here..OMG so good !! Where do I begin?! I literally ordered the whole menu for my family. We had no complaints from kids or husband.. Food was delivered via Uber eats and came piping hot and fresh. They packed the food perfectly and the seasoning was on the money!! Definitely going to be our new spot !
My favorite place to eat! The popcorn chicken is amazing and crunchy. The boba is the best I have ever tasted. Perfect texture. Their service was great! Especially during covid, the service was quick and welcoming. Always love stopping by when I am in the Riverside area. 😊
Every. Single. Time.Me and my girlfriend go here pretty regularly. Less now. Because the service is so bad.We have spent a lot of money here.We have brought friends here.But for some reason, every time we ever, ever need anything, we have to flag down wait staff. Absolutely unacceptable. The only reason for two stars is the Phó is good and they have unlimited noodles (which is probably why they don’t ask if anyone needs anything) but whatever. Probably won’t go here much more unless I feel like being an aggressive customer just for some soup.
I got the laughing buddha tea. It’s very good but it lacked boba. Customer service is nonexistent though. The gentleman behind the counter never greeted us. He was on his phone the whole time even as he called for my drink being ready. The menus were also very gross and sticky. 2 stars because it’s not the worst service, and the tea was actually not bad.
Amazing quality ingredients in every meal. I am extremely impressed with the quality of the food and the desserts. Best Pho in socal so far👍👍👍 youve gotta try the salmon bowl.
Chill/modern restaurant to hang out and grab a bite/drink!
I would eat here if you are on a diet. The amount they give you is so notorious for being so small it wont even feed a mouse. Really disappointed as it was my first time here. Also I know Pho places are pricy but my lord this place is overpriced. I should have drove 0.2 miles for a different pho place. The interior is nice but the food is just no for me.
We just left this spot, there was a homeless man scaring patrons, threatening them. I came to the rescue, and used my masculinity to tame the beast everyone was safe and lived happily ever after . The end always love ty guys for the food.
Absolutely delicious drinks, it’s aVietnamese restaurant and some food is Mexican fusion. They had decent pho as well. Had a lovely server but the business called for more servers. Had to wait quite a bit since there were many customers and only one server.
Good clean food, and everything on the menu is well thought-out.The pork belly lemongrass sauce is absolutely phenomenal. Gordon Ramsay would nut in his bloomin trousers.Also the popcorn chicken with chili sauce [and some chili powder] is fire.
Absolutely amazing restaurant. The food is delicious and the environment is very comfortable and inviting. The prices are great for the quality of the food. The menu is imaginative and very modern. The drink menu is extensive but worth checking out. Would highly recommend this place to anyone seeking expensive tasting food at college student prices. Love it!
Theyre remodeling or either closing down. Either way it does not say when they will be back or not. 🥲
A little pricey and very quirky location/parking, BUT... totally worth it. Its your one stop shop for boba, good starters (popcorn chicken), good meals (basil spaghetti with beef is a must), and deserts. Good place to hang out or go on a date.
Place has good desert, but attentiveness of waiters will decay greatly in large groups. You would be lucky to get your order in within 20 mins. Also smoke smell seeps in from nearby spots
We went here to celebrate selling our house and the food was delicious! We got popcorn chicken, short rib pho, fried tofu, and shaken beef rice plate. We liked the shaken beef best as it has very unique flavors that we havent had in Vietnamese cuisine. Our 3 years old was like Can I get more rice? She finished probably 1/4 of our rice plate. Too bad Riverside is so far from our house now, but well definitely try to find time to come by for happy hour (it seems like this is the only Cha2o with happy hours). If you are into pho, definitely try the steak n egg pho! We loved it when we had it at the Fullerton location.
I really enjoyed Cha20. Their beef brisket noodle soup with bone broth absolutely hit the spot on a rainy cold night in February. The server I had suggested that I try the Thai tea and I was very impressed. I didnt have dessert but they had a huge selection of high-end desserts like French creme brulee and several Sundays. The desserts were a mix of French and Asian. Its a very popular industrial-style kind of ambience but its frequented by college students as well as families. Its in a bit of a hole in the wall in Riverside but its wheres tracking down.
Order to go, everything was packed neatly and remained stable. I had the pork bahn mi and the brisket pho. Both were great. The broth was particularly flavorful.
Delicious food, nice, clean, and spacious restaurant!!!!
Had the brisket pho and garlic fries. For dessert, we tried the banana wontons with ice cream. These were all delicious. My son tried a smore dessert which he said tasted stale but they readily exchanged it for a flan. I definitely recommend this restaurant if youre in the mood for pho. It hit the spot on a chilly, rainy night.
Decided to check out the place, went in saturday night, place is somewhat empty around 8pm, but decided to stay, only couple of tables or people, greeted and seated, ordered the ribeye phõ and grandma supreme phõ, with thai tea bobba drink and the O.M.G drink, customer service is your typical asian restaurant, dont really check on you unless you call, the food is okay, its not great but just okay. for what its worth, there is not a lot of meat in my supreme phõ, more meat in my wifes phõ, overall place have good vibe for hanging out and snacking, its not a foodie place where you go to eat eat, its a hangout place for younger audience, which i believe is their customer target. 3/5, not sure if i want to come back.
The best taro drink Ive ever had, so aromatic. The popcorn chicken is my fave.
Came here for a dinner with some friends, we generally go to some other restaurants in the area but decided to give this spot a try. We tried the brisket pho, stir fry udon, and garlic Parmesan fries. The milk teas here were on par with all the other boba shops in the area but when it comes to the food I think I would have preferred a restaurant that focused more on Vietnamese cuisine. Like most restaurants that add street food dishes like udon and fries to the menu, it just seems they detract from the main entrees like pho and everything becomes just average. Service was friendly and helpful, and heads up parking might be difficult. If you cant find a spot in the first floor of the parking complex you might just be out of luck.
I ordered the grilled chicken pho and got a raw looking meat
I understand Covid delays alot, but when you do a walk-in and everyones DRINKS are being made first before food. It prolongs the wait time, also my tacos came out before my other 3 items and died waiting to be taken home and eaten. They need a better system, make everything per ticket, it was disorganized and for the first time, the experience was messy. I dont think we will be coming back.
Im somewhat of a pho connoisseur... Ive been to sooo many pho places all over the IE and this is the absolute worst. They hardly give you any meat in your bowls and charge more than most places. I dont understand how you can be stingy and more expensive at the same time. Serious disappointment.
Google maps states that Cha20 Vietnamese Restaurant and Dessert Lounge opens at 12:00 noon.So, at 11:47 AM, I instead called in my pho-order to a different restaurant down the street, Pho Vinam Restaurant.It might be that Cha20 Vietnamese Restaurant and Dessert opens earlier than 12 noon. But is Google maps ever wrong? ;)
These place is amazing, a slept on gem. Pho is delicious, quality of ingredients blows Pho Ha and that other place outta the water. Go here, support them, keep them here. Apparently the teas are good too.
CV-19 regulations are already ridiculous, but C20 took it to a whole new level with their in-store ordering QR code system. I was charged, but my order was never received. Money refunded hours after the fact. Went to the counter to try and speak to a human, was ignored. We left and went to GenkiYaki, who is much more accommodating. Trash service, won’t go back.
Service with a smile, food always served fresh and delicious! The variety of smoothies and drinks are worth the go alone. Very clean, peaceful and nice staff.
Its a nice place for a little bite and some bobba tea! I love their milk tea with red beans and bobba!! Their Asian tacos and their rolls are also good. And the deserts are worth a try!
I like the selection of food it is very different from other places and they have a lot of fusion items but the service could use some improvement. Overall I would def recommend especially if you are looking for something different.
Save ur money for tips when they ask for it because their service is TERRIBLE. We did everything including collecting the dishes and actually waited for 40 mins for our order when we were the only customer.
Usually ok experiences here but the last time i phone ordered and it took them 45 min to have my food ready and everytime i i ask is my order ready the cashier left to do something else. The service here isnt even that great most if the time when i dine in either. Try Tenrens next door
Did not offer any vegetarian option. Even the tofu pho comes with beef broth. And you have to serve yourself you’re own water. Never coming back here.
Beef fried rice is too good.
I got the Grandma Pho. The best Pho I have had!!! So delish! Their popcorn chicken (with medium spice) was also very good.
Love this place.Delicious food, and nice presentation of food.Place was clean.A good hang out place feel.It might be a little pricey but it is worth it.
Went last night for dinner it was super busy they have a new thing were u grab your menu then walk up to register to order then grab your number and find a seat worst idea ever people block the entrance and line gets super long and tiring need to hire more waiters.Ordered pho and spaghetti pasta my fiance asked for more noodles waited over 20 mins for them they never came out in the mean time his broth was cold asked the girl she was like yeah im sorry there coming my fiance was so upset with service we walked out.
The fried tofu I cant wait to get back to Cali to get this I ate there like 4 days in a row I couldnt get enough with the fried rice I added avocado and the bubble milk teas 😍 all set perfect
Food was good not gonna lie ordered plenty of food for one person and I like old it all, they have friendly staff, but need to get a better hold of being prompt and attentive..specially whennit wasnt rush hour and only five tables with guests.
I come here at least once a week with my boyfriend and the staff are always so nice. Great atmosphere, great food, quick service. 👏🏽👏🏽👏🏽
Im sorry this is probably unfair but how in the world does a tea place NOT have jasmine tea?! This is the standard tea that I use to compare tea places - I think black and green (both matcha and jasmine) should be at any place that can pass off as a tea shop. I mean for heavens sake cha means tea in Chinese!
I walked in on a whim and was very impressed with the sheer quality of the menu, the ingredients, absolutely superb in a relaxed environment. Its hard to find places with this degree of quality.
I love the drinks here, but Im sad they took some of the good options 😑. Strawberrynana is very delicious
Went there today. Ordered steak and egg pho and cha2cado. They forgot my egg. Otherwise, foods good.
This place was a really cool experience the food is not to pricy and the overall vibe or good.I also really like the drinks they really creative and cool I really loved the place though.
Food is amazing and at a decent price. Wished I lived closer so I could come more often.
I love getting the fruity in the booty smoothie. Its delicious. Great atmosphere, great price, great food, and great service.
Food and services are just right.
The pho was really good. Also the drinks had allot of fruit pieces. It was just what I was looking for. I will be going back again.
Went with group of 3 and they forgot to bring out my food. The food I did get was really good though.
The food and environment are good, but the staff routinely disappear completely for upward of 20 minutes at a time
This place is great! Highly recommend Grandmas Supreme Beef Pho! Soooooo good.
Delicious foods !! But when I came, there is a esport competition going on so it is really crowded and noisy
Twice Ive asked for Red Beans and I didnt get any in my orders (Door dash so I couldnt get it corrected).
They food and fruity drinks are so good. They have flan thats delicious too.
Everything i have tried there is delicious
Have great drinks and desserts. The pho is sub par. Great place to chill and hang out.
Very good service. Pho was delicious, and I loved their creme puffs.
Great boba tea and great food! Love the aesthetic of the restaurant. Perfect for studying.
Friendly staff and chill atmosphere. Really cool decor. Quiet enough to study in and really nice food.
Great place that everyone should try, really good unique drink choices.
Decent Pho. Kinda expensive.
The drinks and food here are really good! Workers are kind as well!!
Nice place with nice decor, nice service and decent food. Love their friut teas.
Great food, cool vibe, but customer service is a hit and miss here.
I love this place! Staff is always friendly, and the food always tastes amazing!
Excellent food, drinks, and dessert. Especially on their extra long happy hour.
The food good but the service it bad
Called in an order spoke with a lady and she said it would be ready in 10 minutes. Arrived just for her to tell me she never took the order. Unacceptable!
Great savory food!
Awesome selection of asian foods, drinks and desserts, all very tasty.
It was pretty good
Wait time has been long the least 2 visits, but the food is great.
Great place to eat, and just hangouts. Great service highly recommend this place
Food and drinks are great. Decent prices
This was some bomb a** pho broth and the meat was just as good too. This isnt sarcasm, this was really good in my opinion
Loved the food and the ambience. Great place to try some Vietnamese food.
Food and customer service was excellent 👏🏾💯💯
All the food is so fresh and light. And oh-so-good!
Nice fast not crowded, really good food.
Great place to eat. The smoothies are awesome.
Best tofu Ive ever had. I will be returning soon.
Been there a few times, love the drinks
My drink was 2/3 ice. Absolutely ridiculous
Food is 6/10. Atmosphere is 10/10
Love All of the food ive tried so far !
The best Pho Shop on the Eastside of Riverside.
Matcha Green Tea Oat Milk and Sticky Mess and Grilled Salmon
Great food, drinks and customer service.
Very good, will be back to try more dishes!
Pretty good spot for boba. The food is ok.
This restaurant is very spacious and modern styled.
Nice, neat & clean plus great food 🤞🤞🤞
The honey milk tea here always turns me into a thirsty little bee 💕🐝💦💦
Very very unique place. I love the background music...👍🤗
They have delicious unike drink selection
Boba drinks are massive for how much you pay!
My favourite are the parmesan garlic fries!
Dessert restaurant very good food and dessert
Taste amazing and great ambience would be returning.
Great food, and great Vietnamese coffee!!
Best PHO in Riverside !! We will be back.
Best Pho and Boba!
They have great desserts
Great food great staff.
No pho!!!!
Excellent food and drinks!
Sunburnt Whiteboy
Good noodles
Good food
Nice place to hang out!
Trendy place for college students
Love the Seafood Pho
Boba was frozen in drink
Too slow
Very good service!
Great food!
Popcorn chicken is the best
This place is really nice
Tasty, but expensive.
Great place!
Love the coffee
Great vibe
Delicious soups and coffee!!
Total reviews rating 4.2
152 Reviews for Cha2o Vietnamese Restaurant & Dessert Lounge 2024:
Review №1
2023-05-15 19:57:11They are extremely slow even when they have no customers. I called in an order ahead of time cause I was on my lunch break. When I get there, they still hadnt begun to prepare my order and made me wait an additional 15 minute to get my lunch. No apologies, or effort to correct the situation 👎🏽
Review №2
2023-04-24 05:55:02The black milk tea was delicious. Creamy, flavorful, and not watered down. Crème’ Brûlée was overcooked. Flavor was on point. Nice atmosphere.
Review №3
2022-11-13 05:54:02Amazing find!!! Amazing pho!!! Seasoned to perfection, didnt even need to add any sauces. Slushies were awesome, fried rice and chicken were good as well. Great customer service! Not one thing was bad! Please visit this place!! You wont be disappointed, Hope they stay around forever! First time trying and definitely will be back!
Review №4
2019-05-22 01:54:54OmGoooooood as it gets Vietnam fusion comfort eats....Staff is awesome here and the Naked Pig plate...AAA++++ for me!!!Ok,😂 on a real note.... Im so happy right now...the staff is very welcoming and the environment in here is beautifully set up to an intimate setting...I love it and so will you.. here is the catch....but not really..my food was served within minutes....thank God bc I was hella hangry....but the staff didnt really check up on me if Im okay or need anything....Guess why!?!?! ......Because they dont have to.... ****because my food is Excellente ...Im lovin every bite of this food and I dont wanna be disturbed***** anyways...*****Update April 2019*****Consistency has fallen very short here at the University location compared to Artesia. The past 9 times Ive eaten here in March/April has gradually been unexciting and a little lousy. I believe the staff has a lot to do with it. The staff must have changed recently....***Update*** May 21st, 2019Visited for early dinner and our order took 30 minutes (theres only 10 people in here), served our dish undercooked (naked pig) sent it back, no salad, soup or utensils. Not very satisfied at this point. Must be a new server with lesser experience.
Review №5
2019-05-05 17:08:36Fun place to come to! I knocked a star off because the menus they give you feature items from all of their locations BUT they may not offer these items at this location. Doesn’t make sense to me to have a menu that shows you items you can’t even order.Onto the food:-The thick toast is called “Velvet By Night” And has dark chocolate, ice cream, strawberries, sweetened condensed milk and chocolate cake!-The creme brûlée is called “Paris Lovers” and was so delicious!-The left drink is Tango Mango (with added boba) and the right drink is Kick In The Glass (with no boba). Both were delicious, but I thought Kick In The Glass was a little better because the watermelon tastes fresh & reminds me of summer.
Review №6
2020-01-18 02:52:04The pho and popcorn chicken are great and very unique to this restaurant! The drinks here are also fresh and different from other typical boba or smoothie shops nearby. The wait time for food does take awhile, up to 5 minutes, even during peak hours or non peak hours. However good food that takes awhile is better than one that is rushed.This is also the first restaurant I have been to with an “unlimited noodles” option offered.
Review №7
2023-04-30 00:08:30OH MY GOSH, THIS IS TRULY THE BEST PLACE. if you like out of this world smoothies and taste, delicious food, you NEED to come here. Im sad I waited forever to come here and I cant wait to come back. the monkey was a yummy treat for a hot day that was sweet yet cooling, refreshing without leqving a heavy feeling your stomach.
Review №8
2021-10-14 20:23:36This place have very good quality of food, but, noon time and night time always confused me.The a cocoanut milk tea is my favorite, but it’s not really consistent even the staffs told me they follow the recipe to made it.The Shebang Pho also is my favorite too, but noon time always ran out the meat ball. I mean the point is should tell me before you ran out the ingredients not just when I asked then told me you put more meat instead.
Review №9
2018-02-27 16:50:49This place took me by surprise my friends loved the food as much as I did. Make sure to get one of their specialty drinks they are so delicious.
Review №10
2020-05-24 04:59:12Boba here is fantastic. Great tasting tea and boba. It’s a great hole in the wall spot that is definitely recommend checking out. The iced teas here are great too.